Canon I 320 Instructions d'utilisation

i320

SERVICE

MANUAL

Canon

i320 SIMPLIFIED MANUAL

1. PRODUCT LIST

2. PRODUCT SPECIFICATIONS

3. ERROR DISPLAY

4. SERVICE MODE (test print, EEPROM initialization, destination setting)

5. EXTERNAL VIEW / PARTS LIST

6. TROUBLESHOOTING FLOWCHART

7. SERVICE INFROMATION

APPENDIX 1: SHIPMENT INSPECTION PATTERN

APPENDIX 2: i320 SERVICE TOOL

QY8-1383-000

Rev. 00

September 4, 2002

Canon Inc.

1. PRODUCT LIST

1-1.Main Units

Product name Product code Sales Territory Remarks

Canon Bubble Jet Printer

i320 7816A001AA

7816A002AA

7816A003AA

7816A004AA

7816A005AA

7816A006AA

7816A007AA

7816A008AA

7816A009AA

7816A010AA

7816A011AA

7816A012AA

7816A013AA

7816A014AA

7816A015AA

LAM LVT

LAM HVT

EUR

ASA HVT

Canon Bubble Jet Printer

PIXUS 320i 7816A016AA JAPAN

1-2.Options

None

1-3. Consumables

Product name Product code Sales Territory Remarks

Canon Ink Tank

BCI-24 Black 6881A001AA

6881A002AA

6881A003AA

6881A004AA

JPN

EUR

USA/CAN

ASIA/AUST

Canon Ink Tank

BCI-24 Color 6882A001AA

6882A002AA

6882A003AA

6882A004AA

JPN

EUR

USA/CAN

ASIA/AUST

Canon Ink Tank

BCI-24 Black Twin Pack 6881A008AA

6881A009AA

6881A010AA

6881A011AA

JPN

EUR

USA/CAN

ASIA/AUST

Canon Ink Tank

BCI-24 Color Twin Pack 6882A008AA

6882A009AA

6882A010AA

6882A011AA

JPN

EUR

USA/CAN

ASIA/AUST

Common with

S200/S200x/S300

/S330

2. PRODUCT SPECIFICATIONS

2-1.Printer Main Unit Specifications

Paper feeding method ASF

Resolution 2,400dpix 1,200dpi (at the highest resolution)

Printing speed

CL 3ppm

(CL through-put pattern)HQ BK 7ppm

(BK through-put pattern)

CL 6ppm

(CL through-put pattern)

HS BK 10 ppm (BK through-put pattern)

Printing direction Bi-directional / Uni-directional (automatically switched according to print

data and print mode)

Print width 203.2mm (8 inches)

Interface USB (2.0) *Full Speed only

Supported print head Custom color cartridge only (service part: QY6-0044-000)

No. of pages that can be printed

CL CL:Approx. 170 pages, BK: Approx. 520 pages (SCID No.5 pattern,

default print mode)

BK BK:Approx. 300pages (1500 character pattern, default print mode)

Approx. 320 pages (JEIDA std. J1 pattern, default print mode)

ASF stacking capacity

Paper weight Max. 10mm (Approx. 100 pages of 75g/m2)

64 to 105 g/m2

Plain paper 10mm or less

High resolution paper 10mm (Approx. 80 sheets) or less

Glossy photo paper 10 sheets or less

Professional photo paper / super

photo paper / matte photo paper A4/LTR/2L

L/4x6 10 sheets or less

20 sheets or less

Glossy film 1 sheet

Transparency 30 sheets or less

Postcard for ink jet printer / postcard 40 sheets or less

Professional photo postcard / glossy

postcard 20 sheets or less

Envelop 10 sheets or less

Professional photo card (PC-101) L/C/S(4x6)

2L/D/W 20 sheets or less

10 sheets or less

Glossy photo card 20 sheets or less

T-shirt transfer 1 sheet

Mouse pad 1 piece

Borderless printing Postcard / L-size paper / 4x6

Detection function

Cover open Available

Presence of print head Available

Presence of ink tank Not available

Paper out Available

Paper width Not available

Waste ink full Available

Ink remaining amount Available (Detected by dot counting. Reset by user operation. Default on.)

Head alignment Available (6 types)

Acoustic noise level

Fine (glossy paper / high mode) Approx. 45 dB (Sound pressure level ISO9296)

HQ Approx. 50 dB

HS Approx. 53 dB

Environmental requirements

During operation Temperature

Humidity 5℃to 35℃(41 ﾟF to 95 ﾟF)

10% to 90%RH (no condensation)

Non-operation Temperature

Humidity 0℃to 40℃(32ﾟF to 104ﾟF)

5% to 95%RH (no condensation)

Power supply

Input voltage / Frequency AC 100〜127V

AC 220〜240V

50/60Hz

50/60Hz (LV)

(HV)

Power consumption During printing Approx. 14 W

Stand-by status

Approx. 1W

External dimensions

With paper feed/delivery tray extended

Approx. 385(W)X 422(D)X 317(H) mmWith paper feed/delivery tray set in Approx. 385(W)X 195(D)X 165(H) mm

Weight Approx. 2.4kg (excluding the print head and ink tanks)

Related standards

RFI, Electrical safety FCC, IC,CE, C-Tick, VCCI, TaiwanEMC,Korean MIC,Gost-R, UL,CUL,

CB Report, GS, FT, Safety Standards, CCC,Korean EK,SASO, SPRING,

TUV (ARG)

2-2.Product Life

3 years or 4,000 pages (2,500 pages of color printing and 1,500 pages of black printing), whichever

comes first

2-3.Print Head Specifications

Structure 4-color integrated type (ink tank separate type)

Print head Bk: 2 vertical lines, 320 nozzles

C/M/Y: 2 vertical lines in each color, 128 nozzles

Ink drop: Bk 30pl, Col 5pl

Ink colors Bk (new pigment ink)

Cl: Y, M, C (high brilliance)

Ink tank BCI-24 Bk, BCI-24 Color

(Common with S200/S200x/S300/S330)

Weight Approx. 60g (excluding ink tanks)

Supply method Service part (excluding ink tanks)

Part number: QY6-0044-000

Print head life 4,000 pages (Same as the printer main unit, Cl: 2,500 pages, Bk: 1,500

pages of black printing

Note: This print head can only be used in the i320 only, and cannot be used in the old

model, S300/S330 series. The print head can be physically installed in the

S300/S330, however the print head type is different. Similarly, the S300/S330 print

head is not usable in the i320.

3. ERROR DIAPLAY

Errors are displayed by the LEDs, and warnings are displayed by the status monitor.

3-1. Operator Call Error (Orange LED blinking)

LED Display Content Corrective Action

Blinking 2 times

Paper out Set the paper, and press the RESUME

button to feed the paper.

Blinking 3 times

Paper jam Remove the jammed paper, and press

the RESUME button.

Blinking 6 times

No cartridge installed Install the cartridge, and close the

access cover.

Blinking 7 times

Cartridge installed improperly*1

(Cartridge EEPROM data is abnormal.) Re-install the cartridge properly, or

power off and on the printer with the

cartridge installed.

Blinking 8 times

Waste ink full or platen waste ink full warning

(Approx. 95% of acceptable amount) Press the RESUME button.

3-2. Service Call Error (Orange and green LEDs cyclical blinking)

LED Display Content Corrective Action

Blinking 2 times Carriage error Replace the printer as it has failed.

Blinking 6 times Internal temperature abnormal error Replace the printer as it has failed.

Blinking 7 times Waste ink full or platen waste ink full error Replace the printer as it has failed.

Blinking 8 times Abnormal temperature rise Replace the printer as it has failed.

Blinking 9 times EEPROM error Replace the printer as it has failed.

Blinking 10 times

No cartridge installed detection excluding the

case of cartridge replacement (during printing)

Replace the printer as it has failed.

3-3. Warning (No LED display)

Content Remarks

Black ink low warning 1 (about half amount) Displayed in the status monitor only*2

Color ink low warning 1 (about half amount) Displayed in the status monitor only*2

Black ink low warning 2 (little amount, “!”) Displayed in the status monitor only*2

Color ink low warning 2 (little amount, “!”) Displayed in the status monitor only*2

Black ink low warning 3 (unknown amount, “?”) Displayed in the status monitor only*2

Color ink low warning 3 (unknown amount, “?”) Displayed in the status monitor only*2

Head temperature rise Displayed when the access cover is opened, the print

head temperature is high*3When the head temperature

lowers, the warning is released.

Head temperature over-rise protection The carriage stops during printing when the head

temperature is excessive.

*1: Same as when the non-supported cartridge (print head for S300/S330) is installed.

*2: Only when the ink remaining amount detection is ON. (Status is not displayed at OFF.)

*3:Printer operation at the warning: When the access cover is opened, the carriage does not move to the

cartridge replacement position.

4. SERVICE MODE

To conduct the following functions, the computer (Windows98/Me), printer driver and service tool

(QY9-0058) for the i320 are needed.

Function Procedure Remarks

Print head cleaning

< For reference >

Head refreshing (deep

cleaning)

Paper feed roller cleaning

Select “Cleaning”from the printer driver utility.

Select “Deep Cleaning”from the printer driver utility.

1. Remove the paper from the ASF.

2. Select “Feed Roller Cleaning“from the printer

driver utility.

3. Following the instruction from the status monitor,

load 3 pages of plain paper in the ASF, and feed

them.

Cleaning time: Approx. 40 sec.

Cleaning time: Approx. 70 sec.

Cleaning time: Approx. 2 min.

Test printing

1) Nozzle check pattern printing

Head alignment

Select “Nozzle Check“from the printer driver utility.

1. Select “Print Head Alignment“from the printer

driver utility.

2. Select the optimal value using the printed head

position adjustment pattern.

Nozzle check pattern printing

Significant misalignment can

be adjusted.

2) Shipment pattern printing

-ROM version

-No. of pages fed

-Waste ink amount

-Destination setting

Refer to Shipment inspection pattern*1below. Refer to Shipment inspection

pattern sample*3below.

EEPROM reset Refer to EEPROM reset / Destination setting*2below.

Destination setting

(Japan/Others) Refer to EEPROM reset / Destination setting*2below.

*1Shipment inspection pattern

a. Install the print head (QY6-0044-000), and while holding down the POWER button, plug in the AC cable. (The

green lamp lights.)

b. While holding down the POWER button, press the RESUME buttontwice, and release it. (Each press of the

RESUME button changes the LED color: the LED lights in orange the first time, and in green at the second time.)

c. Load A4-sized paper.

d. Connect the printer to the computer, select “USB PORT”using the i320 service tool (QY9-0058). (Refer to

Appendix 2, i320 Service Tool.)

e. Select “TEST PATTERN 1”. The printer starts printing the shipment inspection pattern.

*2EEPROM reset / Destination setting

a. Install the print head (QY6-0044-000), and while holding down the POWER button, plug in the AC cable. (The

green lamp lights.)

b. While holding down the POWER button, press the RESUME button twice, and release it. (Each press of the

RESUME button changes the LED color: the LED lights in orange the first time, and in green at the second time.)

c. Connect the printer to the computer, select “USB PORT”using the i320 service tool (QY9-0058). (Refer to

Appendix 2, i320 Service Tool.)

d. <Destination setting>

-Other than Japan: Select “1”in“SET DESTINATION”.

-Japan: Select “2”in“SET DESTINATION”.

EEPROM is reset at the same time when the destination is set.

*3Shipment inspection pattern sample

EEPROM setting can be confirmed from the shipment inspection pattern printout.

i320 P=VX.XX Destination XX D=XXXXX.X

Page=XXXX PL=XXXX , HR=XXXX , GP=XXXX , CA=XXXX

SettingTime=XXXX / XX / XX XX:XX YY YY YY YY USB= (YYYYYY)

No of pages fed:

Page: Total No. of pages fed

PL: Plain paper

HR: High resolution paper

GP: Glossy paper

CA: Postcard

Waste ink amount (%)

ROMVersion

Destination setting

Other than JPN: 01

JPN: 02

Unused: 03

Installation time

5. EXTERNAL VIEW / PARTS LIST

Parts List

Key

Part Number Rank

Q'ty

Description Remark

0009U22001 N1WHOLE UNIT, W/O POWER SUPPLY UNIT i320

QH3-3561-000 1AC ADAPTER: 100/120V 50/60HZ LV (USA,CANADA,JAPAN)

QH3-3563-000 1AC ADAPTER: 220/240V 50/60HZ HV (EUR)

QH3-3565-000 1AC ADAPTER: 220/240V 50/60HZ, CHN/ASIA/AUS HV (CHN/ASIA/AUS)

QH3-3567-000 1AC ADAPTER: 100/120V 50/60HZ, TWN LV (TWN)

QH3-3568-000 1AC ADAPTER: 220/240V 50/60HZ, KRN HV (KRN)

QY6-0044-000 K1PRINT HEAD

XB4-7300-607 N4SCREW, PAN HEAD SELF-TAPPING, M3X6 FOR AC ADAPTER & UPPER

COVER UNIT

Power cords are as listed below.

WT3-5122-000 E1CORD, POWER 100V-120V (J)

WT3-5131-000 E1CORD, POWER 100V-120V

WT3-5132-000 E1CORD, POWER 220V-240V

WT3-5133-000 E1CORD, POWER 220V-240V (AUS)

WT3-5135-000 E1CORD, POWER 250V (CHN)

WT3-5137-000 E1CORD, POWER 220V-240V (UK, HK)

WT3-5158-000 E1CORD, POWER 120V (LAM-LV)

WT3-5165-000 E1CORD, POWER 220V-240V (AR)

6. TROUBLESHOOTING FLOWCHART

6-1. Printer Main Unit Troubleshooting Flowchart (how to printer operation confirmation when

refurbishing)

At the final step of refurbishment, be sure to reset the EEPROM in accordance with 4. SERVICE

MODE, the EEPROM reset procedure. Remove the print head, unplug the power cord immediately,

and do not print afterwards.

Open access cover,

and install head

Power ON

Error displayed?

Connect to computer

Shipment inspection

pattern printing

Replace head and print

shipment inspection pattern

Correct?

Waste ink counter

less than 7%?

Normal Defective

Error displayed?

Yes

*Refer to 4. SERVICE MODE

regarding printing method.

Correct?

< Shipment inspection pattern check items of >

(Refer to the attached print sample.)

1. Ink non-ejection:Yes NG

2.Top margin: Outside of paper

3.Line:Not connected NG

4.Gray area: White lines / uneven density NG

6-2. Print Head Troubleshooting Flowchart (print head operation confirmation)

Defective Normal

Replace ink tanks

Head cleaning

Connect to computer

Correct? Yes

Nozzle check pattern

printing

Nozzle check pattern

printing

Head refreshing

Correct?

Nozzle check pattern

printing

Nozzle check pattern

printing

Nozzle check pattern

printing

Head refreshing

*Refer to 4. SERVICE MODE

regarding printing method.

*Refer to 4. SERVICE MODE

regarding printing method.

*Refer to 4. SERVICE MODE

regarding printing method.

Yes

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