Brother QL-820NWB Manuel utilisateur

VisitUs Reception

Welcome to

Brother QL-820NWB Printer

Set-up guide

Printer Set up

(Important to do this ﬁrst)

Delete the VisitUs Reception

App from your iPad

Go to the App Store and

download the latest version of

VisitUs Reception.

On the iPad

3Open the ‘Settingsʼ app on the front screen of

your iPad. (Grey icon with a cog)

This should show an option showing for ‘Wi-Fiʼ. Click here for

‘Settingsʼ

4Check to conﬁrm your iPad is

connected to your network Wi-Fi

as it is necessary to be linked

function.

(We will need your network/Wi-Fi

password to connect to shortly)

Click & hold

Click

Your iPad is now ready to be linked to your printer

On the Printer

Printer Set up

Open and remove labels that are currently installed

(if any). Insert the DK22205 62mm labels that were

provided. If you insert a different type of label it may

result in multiple pages being printed or no printing

at all.

Close the lid of the printer, press the ‘menuʼ button

then use the arrow keys to ﬁnd the “Administration

4/7” option. Press the “OK” button.

Next it will ask you to set the Date.

Use the arrow keys to enter the

correct date and press the “OK”

button to proceed to the Month,

Day then conﬁrm.

Press the ‘downʼ arrow key until you

ﬁnd the “Reset" option. Press the

“OK” button.

Make sure the “Factory Reset”

option is selected. Press the “OK”

button.

Make sure the “Reset” option is

selected. Press the “OK” button.

The printer will now reset all settings and restart

After restarting the printer will ask you to select

a language. Press the “OK” button.

Select your language using the arrow keys and

then press the “OK” button.

Now set the time the same way you set the

date by using the arrow keys and “OK” button

to proceed.

Click

Printer Set up

You will now be taken to the main

menu of the printer

To connect the printer to the wiﬁ press the

“Menu” button then use the arrow keys to

ﬁnd the “WLAN 5/7” option. Press the

“OK” button.

Make sure the "WLAN (ON/Off)” option is

selected and then press the “OK” button.

Make sure the “On” option is selected and

press the “OK” button.

The Wi-Fi will now be enabled on the printer.

After a couple of seconds the printers screen will go

back to the main menu.

Press the “Menu” button and then use

the arrow keys to go to the "WLAN 5/7”

option and press the “OK” button.

Press the down arrow key to select

the “Network Mode” option and

press the “OK” button.

Make sure that “Infrastructure Mode” is selected

and press the “OK” button.

The printer will now return to the Menu and the

“WLAN 5/7” option should be on the screen.

Press the “OK” button.

On the Printer 1

Printer Set up

Use the arrow keys to select the “Infra Manual Settings”

option. Press the “OK” button.

The Printer will now search for available wireless

networks.

Once it has ﬁnished it will display a list of networks.

You will now need to use the arrow keys to enter the password

and press the “OK” button to proceed to the next character.

If you need to enter a different case character or a number then simply

press the “Menu” button to change between the different options.

Use the arrow keys to select the Wi-Fi network that

you iPad is connected too which we checked earlier

then press the “OK” button.

When you have entered the password press the “OK”

button twice to conﬁrm.

The printer will now try to connect to your WIFI network.

(If the printer hangs on the connecting screen, press the “OK”

button which will return you to the main menu.

(If you do not see the Wi-Fi symbol in top right, repeat the

last 12 steps.)

You will have successfully connected the printer to the

network when you see the WIFI symbol in the top right of

the main menu screen.

Choose

Wi-Fi Network

On the Printer 2

Printer Set up

Now we need to ﬁnd the IP address of the printer to enter it

into the Dashboard and update the iPad.

To do this press the “Menu” button.

Use the arrow keys to select the “WLAN 5/7” option and

press the “OK” button.

Use the arrow keys to select the “WLAN status” option

and press the “OK” button.

Make sure that the “Infrastructure Mode” option is

selected and press the “OK” button.

Make a note of the “IP Add” number.

(Example: 172.20.10.3) IP Address

is here

To exit out of this screen press the “Back arrow” button

4 times until you get to the main menu.

X 4

On the Printer 3

Printer Set up

On the PC/Mac

https://dashboard.visit-us.com

Click on “Conﬁgure System” down the

left hand side, then “Printer”

Click

Under “Printer Options”

enter the IP address of the

printer that we noted

earlier and enter it under

the “IP address” section.

Enter IP Address

Finally click on the green “Update Changes”

button in the top right corner of the dashboard.

The ‘Badge Creatorʼ section is

located by clicking on ‘conﬁgure

systemʼ then ‘sign In Typesʼ,

followed by ‘Print Badgesʼ

Customise how your

badge looks here

Click

Printer Set up

Open the app if it wasn't already open.

If it was open you should have seen the app update after we made the changes in the dashboard.

Complete a test sign in to see if the badge prints successfully.

On the iPad

On the Printer

(Optional but recommended)

To ensure that the printer does not lose it's Wi-Fi connection and change

its IP address we will disable the Auto Power Off feature.

Press the “Menu” button. Use the arrow keys to select the

“Settingsʼʼ option. Press the “OK” button.

Use the arrow keys to select the “Auto Power Off” option.

Press the “OK” button

Ensure that the “Adapter” option is selected

then press the “OK” button.

Use the arrow keys to select the “Off” option then

press the “OK” button.

5Finally press the “Back arrow” button to return to

the ‘main menuʼ of the printer.

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