Make use of a warranty claim
1.If you wish to make use of the warranty, please contact our service center
via email.
2.The supplier will evaluate your problem and try to solve it. If it is
determined that the problem is covered by the warranty, you will be
assigned a Return Material Authorization Number (RMA) and you will be
prompted to return the product.
IMPORTANT: The supplier will only accept returned packages with an RMA
number.
Follow the instructions below to return the product.
1.Send the product back into a suitable package where shipping and insurance
costs are paid. Do not include any accessories (such as cables, manuals, etc)
unless expressly requested by the supplier.
2.Note the RMA number clearly visible and clearly legible on the outside of the
package.
3.You must include a copy of the receipt.
4.Close a check value of $ ...... on the name of the supplier.
5.When the product has been received, the supplier will meet the warranty
conditions and return the product to the sender where the shipping costs and
the cost of the insurance are met.
Service beyond warranty
The supplier can reject a claim that is not covered by the warranty.
If the supplier agrees to perform a repair that is not covered by the warranty,
the customer will be billed for all repair and shipping costs. The supplier will
not accept packages that do not have an RMA number.
Contact us at:
Bohlt BV
Vareseweg 44
3047 AV Rotterdam
The Netherlands
We offer a guarantee on all our products under the following conditions:
1. The warranty does not cover overcharging or damage to batteries
installed in the step, resulting from poor maintenance. The warranty
does not cover tires and other parts that are considered consumables,
