Blackbe;rry 7270 Manuel utilisateur

BlackBerry Wireless Handheld™

Getting Started Guide

Power button

Backlighting

Enter key

Backspace key

Escape button

Exit a screen

Trackwheel

Select or click an item

Notification LED

Alt key

Type the alternate

character on a key Symbol key

Open the symbol list

Microphone

Headset jack

USB port

Earpiece

Phone button

Open the phone screen

Roll the trackwheel to move the cursor and highlight items on the screen.

Click (press) the trackwheel to view the menu on most screens and to select

items on the screen.

Press the Escape button to exit a screen, cancel an action, or go back one

page in the browser.

Hold the Escape button to end a phone call.

Right Shift key

Left Shift key

Tips

Messages

Compose from the

messages list Press

Reply to sender Press

Reply to all Press

Forward a message Press

Go to the next date Press

Go to the previous date Press

Go to the next unread

message Press

View sent messages Press +

View received messages Press +

View voice mail messages Press +

Page up in an open

message Press + the Enter key

Page down in an open

message Press the Enter key

Calendar*

Change to Agenda format Press

Change to Day format Press

Change to Week format Press

Change to Month format Press

Go to the next day, week,

or month Press

Go to the previous day,

week, or month Press

Go to the current date Press

Go to a specific date Press

Phone

Open the phone screen Press the Phone button

End a call from the

Active Call screen Hold the Escape button

Mute a call from the

Active Call screen Press the Phone button

Change the volume

during a call Roll the trackwheel

Dial a letter in a phone

number Press + the letter key

Call voice mail Hold

Assign speed dial

to a letter Hold the letter + type a

phone number

Type a phone number

extension Type the extension number

Mute a call using

a headset Press the headset button

End a call using

a headset Hold the headset button

Browser

Open the home page Press

Open the Browser

Bookmarks screen Press

Add a bookmark Press

Refresh a web page Press

Page down Press the Space key

Go back a page Press the Escape button

Go to a specific

web page Press

Exit the browser Hold the Escape button

Search a web page Press

Stop a web page from

loading Press the Escape button

*In calendar options, set the Enable Quick Entry field

to No to use these shortcuts in Day format.

Navigating

your handheld

Typing

and editing

Capitalize a letter Hold the letter

Insert a period Press twice

Type the alternate

character on a key Press + the key

Insert an accented

character Hold a letter + roll the

trackwheel

Insert a symbol Press > Click a symbol

or press a letter

Select text Press > Roll the

trackwheel

Select characters Hold > Roll the

trackwheel

Copy selected text Press + click the

trackwheel or Click the

trackwheel > Click Copy

Cut selected text Press + or Click

the trackwheel > Click Cut

Cancel selection Press the Escape button

Turn on/off the handheld Hold

Turn on/off backlighting Press

Lock the handheld Set a password > Click Lock

Lock the keyboard Click the Keyboard Lock

icon (only available if you

have not set a password)

Move the cursor Roll the trackwheel or Press

+ roll the trackwheel

Return to previous screen Press the Escape button

Click an item Highlight the item > Click

the trackwheel

Select multiple items Hold + roll the

trackwheel

Go to the top of a screen Press

Go to the bottom of a

screen Press

Paste selected text Press + click the

trackwheel or Click the

trackwheel > Click Paste

Status indicatorsWireless network coverage

battery power

low battery power

charging

receiving data

transmitting data

alarm set

Number lock on

Shift lock on

Alt mode on

Wireless coverage

No wireless coverage

Phone can be used

Phone can not be used

Email can be sent and received and the browser can be used

Email can not be sent and received and the browser can not be used

To turn the wireless radio on or off, click

Turn Wireless On/Turn Wireless Off.

Note: If no wireless coverage indicators appear, your handheld

might not be enabled for email and browser services or phone services.

Contact your system administrator for more information.

How do I...

Fields Menus

Click the trackwheel to

view the menu.

On the menu, click

standard actions such as

New, View, Edit, Delete,

Save, Options,and Help.

Additional options might

appear depending on the

item you have selected.

Press the Space key to

change the value in a

field.

Press the Alt key to view

all the values that are

available in the selected

field.

Make a phone call

1. In the phone, type a phone number.

2. Click the trackwheel.

3. Click Call.

4. To end the call, hold the Escape button.

Add a contact

1. In the address book, click the trackwheel.

2. Click New Address.

3. Type contact information.

4. Click the trackwheel.

5. Click Save.

Send an email message

1. In the messages list, click the trackwheel.

2. Click Compose Email.

3. Click [Use Once].

4. Click Email.

5. In the Email field, type an email address.

6. Click the trackwheel.

7. Click Continue.

8. In the Subject field, type a subject.

9. Press the Enter key.

10. Type a message.

11. Click the trackwheel.

12. Click Send.

Change the handheld options

On the Home screen, click Options to view or change

your handheld settings. For example, you can set the

date and time, change the handheld display settings, or

view the status of the handheld battery and the level of

wireless coverage.

Set a password

1. In the handheld options, click Security.

2. Set the Password field to Enabled.

• Set the other fields on the screen (optional)

3. Click the trackwheel.

4. Click Save.

5. Type a password.

6. Press the Enter key.

7. Type the password again.

8. Press the Enter key.

Schedule an appointment

1. In the calendar, click the trackwheel.

2. Click New.

3. Type the appointment details.

4. Set whether the appointment should recur.

5. Click the trackwheel.

6. Click Save.

Use the handheld in the dark

To turn on the backlighting, press the Power button.

Contents

Setting up your handheld 2

Insert the battery 2

Charge the battery 2

Set up email 2

Set up voice services 2

Setting up for email 3

Install the BlackBerry Desktop Software 3

Integrate with an email account using enterprise

activation 3

Configure your wireless network settings 3

Turn wireless on 3

Setting up for voice services 4

Configure your VoIP network settings 4

Turn wireless on 4

Frequently asked questions 5

Where can I find more information?

On the handheld

•On the menu, click Help to see help topics

associated with the application that you are

using.

•On any Help screen, click the trackwheel. Click

Index to see a list of additional help topics.

In the BlackBerry Desktop Software

•On the Help menu, click Desktop Help

Contents to view the

Handheld User Guide

the

BlackBerry Desktop Software Online Help

getting_started.book Page 1 Thursday, February 17, 2005 10:44 AM

For RIM internal use only. Not for external distribution.

Setting up your handheld

Insert the battery

Warning: Use only the battery that Research In

Motion specifies for use with your handheld. See

the

Safety and Product Information

booklet that

accompanied your handheld for more information

on using the battery safely.

1. Press the battery cover release button.

2. Slide off the battery cover.

3. Insert the battery so that the connectors

align.

4. Replace the battery cover. If the battery is

charged, your handheld turns on and a

dialog box appears.

5. Click OK.

If the date and time are incorrect, see “How do I

correct the date and time?” on page 5 for more

information.

Charge the battery

Using the travel charger

1. Connect the end of the USB cable to your

handheld.

2. Slide the attachment piece into the power

adapter.

3. Plug the power adapter into a power outlet.

4. Charge the battery to full power.

Set up email

To begin using email on your handheld, you must

integrate with an email account using the setup

procedure listed in the next section of this guide.

Set up voice services

To begin using your handheld as a phone, you

must integrate your handheld with a Voice Over

Internet Protocol (VoIP) system using the setup

procedure listed on page 4 of this guide.

PUSH

getting_started.book Page 2 Thursday, February 17, 2005 10:44 AM

Setting up for email

Use this setup procedure to receive email from

your corporate Microsoft® Outlook®, IBM® Lotus

Notes®, or Novell® GroupWise® email account.

To use this setup procedure, one of the following

system requirements must be met:

•Microsoft Outlook (Workgroup installation)

with an email account on a Microsoft

Exchange Server version 5.5 or later

•Lotus Notes version 4.6 or later, with an

email account on an IBM Lotus® Domino®

Server version 4.6 or later

•Novell GroupWise client version 6.5 Service

Pack 4 with an email account on a Novell

GroupWise Server version 6.5 Service Pack 1

or later

Install the BlackBerry Desktop

Software

1. Insert the BlackBerry Desktop Software

Installation CD into your CD drive.

2. Complete the on-screen instructions.

•Select BlackBerry Enterprise Server or

BlackBerry Desktop Redirector as your

email integration option.

•Select BlackBerry Enterprise Server as your

email redirection option.

3. Connect your handheld to your computer.

4. On the Windows taskbar, click Start.

5. Select Programs > BlackBerry > Desktop

Manager.

•When you are prompted to generate an

encryption key, follow the on-screen

instructions.

Note: After you install the BlackBerry Desktop

Software, you can charge the handheld battery

using your computer. See "Can I charge my

handheld using my computer?" on page 5 for

more information.

Integrate with an email account

using enterprise activation

When the enterprise activation screen appears on

your handheld after you connect your handheld to

your computer, your email account is being

integrated with your handheld. Wait for the

enterprise activation screen to disappear before

configuring your network settings.

Configure your wireless network

settings

In the handheld options, on the VPN and WLAN

screens, type any settings provided by your system

administrator.

For more information about configuring your

wireless network settings, on the handheld, click

Help and then click Network Configuration. Click

a topic.

Turn wireless on

Your handheld connects to the wireless network

using an internal radio.

When your the battery is charged and your

network settings are configured, turn on the radio

in a wireless coverage area. See the inside front

cover of this guide for information on wireless

coverage levels and the wireless radio.

getting_started.book Page 3 Thursday, February 17, 2005 10:44 AM

For RIM internal use only. Not for external distribution.

Setting up for voice services

Use this setup procedure to integrate your

handheld with a VoIP system. Contact your system

administrator for more information about your

VoIP system.

Configure your VoIP network

settings

In the handheld options, on the VoIP screen, type

any settings provided by your system

administrator.

For more information about configuring your

wireless network settings, on the handheld, click

Help and then click Network Configuration. Click

a topic.

Turn wireless on

Your handheld connects to the wireless network

using an internal radio.

When your battery is charged and your network

settings are configured, turn on the radio in a

wireless coverage area. See the inside front cover

of this guide for information on wireless coverage

levels and the wireless radio.

getting_started.book Page 4 Thursday, February 17, 2005 10:44 AM

Frequently asked questions

Why does my handheld not turn on?

The power is off. Press the Power button to turn

the power on.

The battery is not charged. See “Charge the

battery” on page 2.

Remove and then reinsert the battery.

Can I charge my handheld using my

computer?

Yes. If you have installed the BlackBerry Desktop

Software, you can charge your handheld battery

using the computer.

To charge your handheld battery using the

computer, the following system requirements must

be met:

•Intel®-compatible 486 or higher computer

that is compliant with USB 1.1 or later

•Available USB port

•Windows®98, Windows ME, Windows 2000,

or Windows XP

Note: If you use Windows 98 (not Windows 98

Second Edition), you must download an update

from http://www.microsoft.com/com/dcom/

dcom98/dcom1_3.asp for the USB driver to

operate as expected.

1. Connect the smaller end of the USB cable to

your handheld.

2. Connect the larger end of the USB cable to

an available USB port on your computer.

Note: If you connect your handheld to the

computer using a USB hub, the hub must be

self powered.

3. Charge the battery to full power.

Why does my handheld not charge?

A connection is not secure. Check that all cables

and plugs are fully inserted into ports and power

outlets. See "Charge the battery" on page 2 for

more information

The battery is not inserted properly. Reinsert the

battery so that the connectors align.

How do I correct the date and time?

1. In the handheld options, click Date/Time.

2. Set the date and time.

3. Click the trackwheel.

4. Click Save.

Why can I not send or receive email?

Verify that the handheld wireless radio is on and

that you are in a wireless coverage area. See the

inside front cover of this guide for more

information on the wireless radio and levels of

wireless coverage.

Verify that you have integrated your handheld

with an email account. See “Setting up for email”

on page 3.

Verify that you have configured your wireless

network settings. See "Configure your wireless

network settings" on page 3 for more information

Why can I not make phone calls?

Verify that the handheld wireless radio is on and

that you are in a wireless coverage area. See the

inside front cover of this guide for more

information on the wireless radio and levels of

wireless coverage.

Verify that you have integrated your handheld

with a VoIP system and configured your wireless

network settings for voice services. See “Setting up

for voice services” on page 4.

getting_started.book Page 5 Thursday, February 17, 2005 10:44 AM

For RIM internal use only. Not for external distribution.

How do I connect my handheld to the

BlackBerry Desktop Software?

If the desktop software is installed on your

computer, your handheld should connect to the

desktop software automatically when you connect

the handheld to the computer. If your handheld

does not connect, open the BlackBerry Desktop

Software.

1. Click Options > Connection Settings.

2. In the drop-down list, click the correct port.

3. Click Connect.

If the connection problems continue, close the

BlackBerry Desktop Software and disconnect the

handheld. Open the desktop software again and

reconnect the handheld. Verify that all

connections are secure.

Why can I not use shortcuts on the Home

screen?

By default, you can quickly dial phone numbers

from the Home screen. To use shortcuts on the

Home screen, in the phone, click Options. Click

General Options. Set the Dial From Home Screen

field to No.

How do I reset my handheld?

Only reset your handheld if the handheld does not

respond for more than a few minutes, or if your

system administrator has advised you to reset your

handheld.

To reset your handheld hardware and programs,

remove and then reinsert the battery.

Customer support

Support website:

www.blackberry.com/support

getting_started.book Page 6 Thursday, February 17, 2005 10:44 AM

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