Black Box ServSwitch KV1400A Manuel utilisateur

ServSwitch™CX Remote

USER GUIDE

contents

NETWORK SERVICES

Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)

FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746

Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018

Web site: www.blackbox.com • E-mail: [email protected]

CUSTOMER

SUPPORT

INFORMATION

November 2007

724-746-5500

USB

PWR

TO LOCAL 1

TO LOCAL 2

KV04-REM

KV04A-REM

KV04AS-REM

KV04U-REM

KV04AU-REM

KV04AUS-REM

KV1400A

KV1401A

KV1402A

KV1403A

KV1404A

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Contents

Welcome

Introduction.................................................................................2

Server Access Module supplied items.........................................3

Optional item...............................................................................3

Installation & Operation

Connections .................................................................................4

Cable length advice ................................................................4

Connections at each SAM (local) unit....................................5

Connections at the ServSwitch CX Remote (PS/2) module ...6

Connections at the ServSwitch CX Remote USB module......7

Operation.....................................................................................9

General use .............................................................................9

Selecting and using computers ..............................................9

Locking and unlocking the system ........................................9

Special conﬁguration

Conﬁguration ............................................................................10

What are hotkeys? ...........................................................10

Entering, using and exiting conﬁguration mode...........10

Password setting ...................................................................11

Mouse switching control (USB models) ...............................11

Hot plugging PS/2-style connections and mouse restoration ..12

Which restore setting do I use?.......................................12

Microsoft and Logitech -speciﬁc mouse settings ................12

Video compensation (sharpness and brightness)................13

Video skew adjustment (AS and AUS models only)............14

Miscellaneous settings..........................................................15

Performing ﬂash upgrades .......................................................16

Further information

Getting assistance......................................................................19

Safety information ....................................................................19

Radio Frequency Energy............................................................20

FCC requirements for telephone-line equipment ...................21

Certiﬁcation notice for equipment used in Canada................21

Normas Oﬁciales Mexicanas (NOM) .........................................22

Instrucciones de seguridad ..............................................22

BlackBox subsidiary contact details..........................................24

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PSU

Remote

SAM

PC2

PC1

AUDIO

KEYB/MOUSE

VIDEO

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Welcome

Introduction

Thank you for choosing from the Black Box

ServSwitch CX Remote extender range. These

compact modules allow you to remotely control

computer systems from a remote keyboard, video

monitor, mouse and speaker set ¹. The controlling

peripherals can be situated up to 980 feet ² (300

metres) from each computer system.

Peripheral connections to each computer system

are handled by Server Access Modules (or SAMs).

The long distance link between the SAMs and

the ServSwitch CX Remote module is made via

Category 5, 5e or 6 twisted pair cabling. The

KV04(U) models allow you to make two separate

links to different remote systems.

You can also use any ServSwitch CX Remote

module together with the ServSwitch CX digital

switch in order to control many server systems.

Special circuitry within the remote module

allows you to make adjustments to the

sharpness and brightness settings to suit your

own preferences.

¹ Audio equipped (A or AS) models required

for speakers.

² Skew compensation (AS) models required

for full 980 feet (300m) lengths.

Extender model range

ServSwitch CX Remote modules

KV04-REM 1 link up to 328 feet (100m), PS/2 keyboard and mouse, no audio, no de-skew

KV04A-REM 1 link up to 328 feet (100m), PS/2 keyboard and mouse, audio, no de-skew

KV04AS-REM 1 link up to 980 feet (300m), PS/2 keyboard and mouse, audio, de-skew

KV04U-REM 2 links up to 328 feet (100m), USB keyboard and mouse, no audio, no de-skew

KV04AU-REM 2 links up to 328 feet (100m), USB keyboard and mouse, audio, no de-skew

KV04AUS-REM 2 links up to 980 feet (300m), USB keyboard and mouse, audio, de-skew

Server Access Modules

KV1400A PS/2 keyboard and mouse, video

KV1401A USB keyboard and mouse, video

KV1402A PS/2 keyboard and mouse, video, audio

KV1403A USB keyboard and mouse, video, audio

KV1404A Sun keyboard and mouse, video, audio

ServSwitch CX Remote modules can be used

to connect to individual computer systems via

SAMs or to many computers via ServSwitch CX

digital switches

ServSwitch CX Remote

USB models allow a

second remote link

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USB

PWR

TO LOCAL1

TO LOCAL2

CX Remote module supplied items

CD-ROM

Four self-

adhesive

rubber feet

Power adapter and

country- speciﬁc

power lead

ServSwitch CX Remote USB

Dual remote links

USB keyboard and mouse connections

Available with or without audio and

skew compensation capabilities

Serial ﬂash upgrade cable

4-way jack connector to 9-way D-type male serial connector - not pictured

Server Access Module supplied items

Video

PS/2-style mouse

PS/2-style keyboard

Audio

USB keyboard/mouse

Sun keyboard/mouse

Server Access Modules (SAMs):

PS/2 keyboard and mouse, video KV1400A

USB keyboard and mouse, video KV1401A

PS/2 keyboard and mouse, video, audio KV1402A

USB keyboard and mouse, video, audio KV1403A

Sun keyboard and mouse, video, audio KV1404A

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ServSwitch CX Remote

Single remote link

PS/2 keyboard and mouse connections

Available with or without audio and

skew compensation capabilities

Optional item

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Installation & Operation

Connections

Installation of the ServSwitch CX Remote modules is straightforward and minimal

conﬁguration is required in most cases. Each of the (up to) two moulded SAMs

(Server Access Modules) connect directly to a computer system, while the remote

ServSwitch CX Remote module is at the other end of the twisted pair cable run(s)

and attaches to the keyboard, mouse, etc.

ServSwitch CX Remote receiver units can also be used with ServSwitch CX digital

switches to allow one or more user consoles to be placed remotely from the

central unit.

• Connections at each SAM (local) unit

• Connections at the Servswitch CX Remote (PS/2) module

• Connections at the Servswitch CX Remote USB module

Cable length advice

The ServSwitch CX Remote modules support twisted-pair structured cabling

within categories 5, 5e and 6. Of these three cable types, category 5 generally

provides the best transmission of video signals because its four pairs of

conductors are the most evenly twisted.

Category 5e and 6 cables use conductor pairs that are unevenly twisted in

order to combat interference effects encountered within higher frequency

networks. While these uneven twists work well for Ethernet signals, they

can impose problems for the video signals transceived by the ServSwitch CX

Remote modules. The SAMs send the red, green and blue video signals on

separate twisted pairs within the cable. If any of the colour signals are made to

travel slightly further or shorter distances than the others, the result is seen as

misaligned colours on screen. This is called skew and becomes more noticeable

as cable runs become longer and screen resolutions/refresh rates increase.

As an approximate guide, you should expect the following maximum cable

lengths:

Resolution ServSwitch CX Remote ServSwitch CX Remote

without de-skew with de-skew

1920 x 1200 50m 50m

1600 x 1200 100m 200m

1280 x 1024 - 300m

When used with an ServSwitch CX switch

It is possible to locate each SAM up to 50 metres from the ServSwitch CX

switch. This distance must be taken into account when planning the cable run

from the ServSwitch CX Remote to the CX switch. The total distance from any

ServSwitch CX Remote to any SAM must not exceed 980 feet (300 metres) or

less if an ServSwitch CX Remote without de-skew is used.

REMOTE

USER

Overall maximum length between any remote user and

any host system must not exceed 300 metres (980 feet)

300 metres (980 feet)

maximum

50 metres

(160 feet)

maximum

CX R SAM SERVER

SYSTEM

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Connections at each SAM (local) unit

1 Where possible ensure that power is disconnected from the system(s) to be

connected. For SAMs with PS/2 keyboard and mouse connections, see Hot

plugging PS/2-style connections and mouse restoration.

2 For each SAM, attach its various connectors to the relevant sockets on the

computer system.

4 For each cable run, attach the cable connector to the

socket of the SAM. The other end of each cable run will

attach to the remote ServSwitch CX Remote module.

Server

Access

Module

Category 5, 5e or 6 cable

to ServSwitch CX Remote

module

Green indicator - power present

Yellow indicator - signal activity

Note: SAMs derive power from the

computer system via the USB or

keyboard connectors.

3 Lay a suitable length of category 5, 5e or 6 cabling between each computer

system/SAM and the location of the remote peripherals - see Cable length

advice.

Video

PS/2-style mouse

PS/2-style keyboard

Audio

USB keyboard/mouse

Sun keyboard/mouse

A range of different

connector combinations

are made available

across the ﬁve SAM

formats

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Connections at the ServSwitch CX Remote (PS/2) module

1 Place the CX Remote module adjacent to the remote user location.

2 Attach the video monitor, keyboard and mouse connectors to the sockets of

the CX Remote module.

3 Attach the connector of the cable run leading from the SAM to the

TO LOCAL socket of the CX Remote module.

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From mouse

From keyboard

From video monitor

CX Remote

module

4 Insert the output connector of the power supply into the socket at the front

edge of the CX Remote module labelled POWER.

5 Insert the IEC connector of the supplied power lead into the corresponding

socket of the power supply. Connect the other end of the power lead to a

nearby mains socket.

6 Where necessary, use the in-built video compensation feature to eliminate

any effects caused by the cable run. See Video compensation for details.

5500

From

power

adapter

Category 5, 5e or 6

cable leading to the

SAM module

CX Remote

module

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PWR

TO LOCAL 1

TO LOCAL 2

Connections at the ServSwitch CX Remote USB module

1 Place the ServSwitch CX Remote USB module adjacent to the remote user

location.

2 Attach the video monitor, USB keyboard, USB mouse and speaker

connectors to the sockets of the ServSwitch CX Remote module.

3 Attach the connector of each cable run leading from the SAMs (and/or

ServSwitch CX digital switch) to the TO LOCAL 1 and TO LOCAL 2 sockets of the

ServSwitch CX Remote USB.

724

From USB

mouse and

keyboard

From

speakers

From

video

monitor

ServSwitch CX

Remote USB

module

4 Insert the output connector of the power supply into the socket at the front

edge of the module labelled PWR.

5 Insert the IEC connector of the supplied power lead into the corresponding

socket of the power supply. Connect the other end of the power lead to a

nearby mains socket.

6 Where necessary, use the in-built video compensation feature to eliminate

any effects caused by the cable run. See Video compensation for details.

From

power

adapter

Category 5, 5e or 6

cables leading to the

SAM modules or CATx

switch (which are

attached to the host

computers)

ServSwitch CX

Remote USB

module

PWR

TO LOCAL 1

TO LOCAL 2

Green indicators - On when the corresponding channel is selected

Yellow indicators - On when link to SAM or ServSwitch CX switch is made

Flashing to show signal activity

Both green indicators off - ServSwitch CX Remote module is password locked

Green indicator for channel 1 ﬂashing - Module is in ﬂash upgrade mode (SW1 ON)

Red indicator - power present

ServSwitch CX Remote USB indicators

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Determines conﬁguration

of hotkeys in conjunction

with switch 3

Reserved for

future use

OFF: Normal operation

ON: Flash upgrade

Determines conﬁguration

of hotkeys in conjunction

with switch 2

Note: When shipped, all switches are set in the OFF positions and this will

produce normal operation.

ServSwitch CX Remote module switches

Certain aspects of operation can be affected by the switches on the ServSwitch

CX Remote module.

Switch 1

OFF: Normal operation.

ON: (Before power is applied) Places the ServSwitch CX Remote module into

ﬂash upgrade mode so that the internal software can be changed. Please

see the Flash upgrade section in the ‘Special conﬁguration’ chapter.

Switches 2 and 3

Switches 2 and 3 determine which two keyboard keys (when pressed in unison)

are to be designated as ‘hotkeys’. Hotkeys signal to the ServSwitch CX Remote

module that the next key to be pressed is a special conﬁguration command for

the module and is not to be passed to the computer system.

2 OFF

3 OFF Hotkeys = CTRL and SHIFT

2 OFF

3 ON Hotkeys = ALT and SHIFT

2 ON

3 OFF Hotkeys = CTRL and ALT

2 ON

3 ON Hotkeys disabled

Switch 4

This switch is reserved for future use.

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Operation

General use

In use, the ServSwitch CX Remote module should be transparent - the system

and its peripherals should operate exactly as normal, the only difference being

that they are now a long distance apart.

In some installations, you may see some ‘shadows’ to the right of high contrast

screen characters. This can be caused by an incorrectly selected sharpness setting

and it may be necessary to make adjustments to correct this. Please see Video

compensation - sharpness and brightness in the ‘Special conﬁguration’

section.

Locking and unlocking the system

In situations where the computer systems (and their local SAMs) can be locked

away, the ServSwitch CX Remote module offers a viable security system to deter

unauthorised use. Once a password has been set, a simple key sequence allows

each system to be quickly and securely detached from the common peripherals.

Only the correct password will reconnect the remote and local modules.

To lock the system

1 First set a password. For further details, please refer to the Password

setting section in the ‘Special conﬁguration’ chapter.

2 Simultaneously press the currently conﬁgured hotkeys (by default, and

) along with .

The screen will go blank and the three keyboard

indicators will begin alternately ﬂashing between the

‘Num Lock’ and ‘Scroll Lock’, and ‘Caps Lock’. This

sequence indicates that a password is required.

Additionally neither of the green indicators adjacent

to the CATx connectors on the ServSwitch CX Remote module will be lit.

To unlock the system

1 Enter the correct password and press .

Note: Passwords are NOT case sensitive.

Note: If an invalid password has been entered and the keyboard indicators

are not ﬂashing as described above, press to clear the incorrect attempt.

2 If the correct password is entered, the screen will be restored and normal

operation can continue.

Num

Lock Caps

Lock Scroll

Lock

Selecting and using computers

To select a system using the keyboard (USB models)

Use the keypress combinations (on the common keyboard) to switch between

the two computer systems. In each case, you need to simultaneously press the

currently conﬁgured hotkeys (by default, and ) together with the number

of the required system:

• System 1: Press the hotkeys (by default, and ) along with

• System 2: Press the hotkeys (by default, and ) along with

Once entered, (providing the system isn’t locked - see opposite) the remote

peripherals will be connected to the chosen system and you can begin using it

as normal.

To disconnect from systems (using the keyboard)

Press the currently conﬁgured hotkeys (by default, and ) along with

To select a system using a 3 button mouse

You can use a 3 button mouse to change between channels. A 3 button mouse

can either have three distinct buttons or alternatively be a ‘wheel mouse’ where

the central scroll wheel may be depressed.

Notes: You ﬁrst need to enable mouse switching - see Mouse switching

control. When mouse switching is enabled, the click of the centre button (or

wheel) will not be passed to the host computer - the rotary action of a scroll

wheel will, however, continue as normal.

Press and hold the centre mouse button and then click the left mouse button to

change between the two channels.

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