a biometrics USB flash storage device employing state of the art capacitive fingerprint sensor.
Index Security Inc.
PO Box 201, Deal, NJ 07723-1435 www.index-security.com
Warranty Policy:
We at Index Security Inc. want to thank you for purchasing our product. We are confident that we are bringing you the highest quality
products and that you will be extremely pleased by its superb workmanship and we offer a one (1) year Warranty. Index Security
responsibility with regard to this limited warranty shall be limited solely to repair or replacement,at its option, of any product
that fails during normal consumer use. This warranty does not extend to damage or failure that results from misuse, neglect,
accident, alteration, abuse, improper installation or maintenance, or loss of data.
Never try to open this device or tamper with the casing as it will automatically void the warranty.
Please visit www.index-security.com for warranty registration or fax warranty to 732-531-2307. Make sure to put
the Serial number on the form.You must register to validate this warranty within 30 days of purchase. If, during the warranty period
the product fails due to defects in materials or workmanship, you may request an RMA # via the web site or by fax and then return the
defective product to:
BioStik™ c/o Index Security Inc, PO Box 201 Deal, NJ 07723 and we will exchanged or repair it at our option. Please make sure to
include the invoice or receipt from the original sale, your S/N , RMA # and reason for your return.
Please include a Money Order or Bank Check (certified check) to Index Security for $10.00 for shipping and handling charges.
We at Index Security stand behind our products. If you have any questions or concerns, feel free to contact us at:
info@Index-security.com.
Warnings and Care of your BioStik™:
Your BioStik™ is a product of superior design and craftsmanship and should be treated with care. The suggestions below will
help you to fulfill your warranty obligations and insure your enjoyment of this product for many years.
Never try to open this device or tamper with the casing as it will automatically void the warranty.The flash is encapsulated
in an epoxy, that will self destruct if the casing is tampered with. Removal or tampering with the casing or storage IC renders
the data useless and indecipherable.
1. Do not unplug the BioStik™ during fingerprint enrollment and during data read/write if RED LED Status light is flashing .
This may cause data corruption to fingerprint templates and files; and in the worse case causing permanent damage to BioStik™.
2. Do not apply any fluid to BioStik™ during cleaning especially on the fingerprint sensor. Do not use harsh chemicals, cleaning
solvents, or strong detergents to clean the BioStik™.Regularly clean the fingerprint sensor with clean dry cloth.
3. Do not store the BioStik™ in hot areas.High temperature can shorten the live of any electronic devices or melt the plastic.
4. Do not store the BioStik™ in cold areas.When it warms up (to its normal temperature), moisture can form inside, which may
damage electronic circuit boards.
5. Do not store the BioStik™ in dusty, dirty areas. Always place the fingerprint sensor cover over the scanner to protect it
from unintentional scratches.
6. Do not attempt to open the BioStik™, as it will automatically void the warranty.. Non-expert handling will damage it.
7. Do not paint the BioStik™. Paint can clog the parts and prevent proper operation.
8. Regularly run scandisk to ensure data integrity of BioStik™.
9. Always enroll a total of at least 4 fingerprints, try to make sure at least one fingerprint is taken from each hand.
10. Keep it out of reach of small children.
Product made in Malaysia 17701
As part of our commitment to excellence, the design and specifications of BioStik™ are subject to change
without prior notice and may not be reflected in this manual.
"All trademarks are the property of their respective owners.
Product Registration, Downloads and Drivers or Updates go to:
www.index-security.com
Prior to any return of the BioStik™ ; the fingerprint template must be erased, along with your personal data. Set the
BioStik™ to the Enrollment mode: verify your fingerprint , then disconnect it from the USB port.
This will erase all the fingerprint templates from the BioStik™.
Erasing your fingerprints-If the BioStik™ is unplugged before setting the switch to normal
the fingerprint template will be erased and unsecured leaving the BioStik™ unprotected.
BioStik
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From the technology makers at.........
www.index-security.com
