BinTec Elmeg T444 Manuel utilisateur

elmeg T444

Operating instructions

English

Declaration of conformity and CE marks

This device meets the requirements of the following EC directive R&TTE 6/3/EG:

»Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equip-

mentandtelecommunicationsterminalequipmentandthemutualrecognitionoftheir conformity«.

YoucanalsorequestthisEC declarationof conformity atthefollowing Internet URL:http://www.bintec-elmeg.com.

Thewaste container symbol withthe "X" throughit on the device indicates that thedevice must bedis-

posed of separately from normal domestic waste at an appropriate waste disposal facility at the end of

its useful service life. You will find additional information on anindividual returning of the old appli-

ances under www.bintec-elmeg.com.

Reprinting of this document, even excerpts, is permitted only with the express consent of the publisher and with pre-

cise source information, regardless of the media used (mechanical or electronic).

Function descriptions included in this documentation which refer to software products of other manufacturers are

based on the software used and valid at the date the documentation was prepared or published. The product and

company names used in this documentation may be protected by trademarks.

Table of contents

Declaration of conformity and CE marks.........................................2

PABX Description ............................................1

Loss of power ........................................................1

Cleaning ...........................................................1

Safety notes .........................................................1

Importantsafetyinformationforhandling the PABX system ..............................1

Supported Features .....................................................2

Display / LEDs........................................................3

All LEDs lit ..........................................................4

All LEDs flashing ......................................................4

Symbols ...........................................................5

Symbols used ........................................................5

Acoustic signals .......................................................6

Internal dial tone(421 Hz) .................................................6

Busy tone (421Hz)......................................................6

Positive acknowledgement signal

(mixed tone 421Hz und 320 Hz)..............................................6

Negative acknowledgement signal

(mixed tone 421Hz and 320 Hz)..............................................6

Internal ringing signal (421 Hz) ..............................................6

Specialdialtone(421Hzand316Hzmixed) .......................................6

External dial tone (425 Hz).................................................6

Call waiting tone (421 Hz) .................................................6

Calling cycles ........................................................7

Internal call, Internal call-back, internal recall......................................7

Internal call, internal call-back,

internal recall with Clip...................................................7

External call, external call-back,

external recall ........................................................7

External call, external call-back,

external recall, call with CLIP ...............................................7

Communication data overflow ..............................................7

System telephones at the internal ISDN port ............................8

System telephones .....................................................8

Configurationofsystemtelephones via the PABX ....................................8

Intercom ...........................................................8

Activate / inhibit intercom calling.............................................8

PABX system menu ...........................................9

Thefollowingfeatures are available in the systemmenu:.................................9

Telephone directory.....................................................9

Follow me ..........................................................9

Direct dial-in.........................................................9

call modes .........................................................10

Cost logging ........................................................10

(LCR) ............................................................10

Making Calls ...............................................11

Direct exchange line access ................................................11

calls .............................................................11

Accepting calls .......................................................11

Accepting a call (Pick-up).................................................11

Call pick-up from answering machine..........................................12

Table of contents

Making internal calls ..........................................13

Makinginternalcallswithout»Directexchangeline access« ..............................13

Makinginternalcallswith»Directexchangeline access« ................................13

Announcement.......................................................13

Making an announcement ................................................13

Enabling / inhibiting announcements ..........................................13

Enabling / Inhibiting announcements at telephones..................................13

Making outside calls ..........................................14

The user...........................................................14

Makingoutside calls at automaticexchange line access .................................14

Making external calls with prefix code .........................................15

Telephone interlock ....................................................15

Trunk group (routing discrimination) ........................................15

Specific trunk bundle selection ............................................15

ISDN ,POTS ........................................................15

ISDN, POTS, SIP-provider ................................................15

Call waiting.........................................................15

Enable/InhibitCallWaiting for a FurtherCall .....................................15

Enable / inhibit call waiting................................................16

Automatic completion of call...............................................16

Automaticcompletionofcallto busy subscriber ....................................16

Automaticcompletionofcallsonnoreply ........................................16

Programminganautomatic»CompletionofCallonNo Answer«foranalogphones.................16

Programminganautomatic»CompletionofCallonBusy«forISDNphones .....................17

Programminganautomatic»CompletionofCallonNo Answer«forISDNphones .................17

Deletingautomaticcompletionofcallforanalogphones ................................17

Deletinganautomatic»CompletionofCallonNoAnswer«withISDNphones....................17

Calling several telephones (team call) .........................................17

DefiningYourOwn Number for the Next Call ......................................18

Suppressing transmission of your own number ....................................18

Noting an external ISDN connection ..........................................18

Canceling »Noting an external ISDN connection....................................19

Speed dialing from the telephone directory.......................................19

Authorizationfordialing from the telephonedirectory.................................19

Reading/loading the telephone directory ........................................19

Showingnamesinthe display of the systemtelephone .................................20

Speed dialing from the telephone directory.......................................20

Calldeflectionduring regular signaling (Call Deflection)................................20

Forwarding external calls to external parties ......................................20

Direct dial-in ........................................................20

Preparingandactivatingadirect call with set numbers .................................21

Activating direct dial-in..................................................21

Deleting a direct dial-in number .............................................21

Voice announcement ...................................................21

Room monitoring .....................................................21

Enablingroommonitoringfor an internal telephone ..................................22

Room monitoring from an internal telephone .....................................22

Room monitoring from external telephones ......................................22

You are at an external telephone. ............................................22

Tracing (Malicious call identification)..........................................23

Allocating Project Numbers ...............................................23

Assigningaprojectnumberforacallyouinitiate ....................................23

Projectnumberforanexternalcallfrom an ISDN terminal device...........................23

Table of contents

Projectnumberforanexternalcall ............................................23

Keypad function (»Net direct«) .............................................24

Initiating the keypad function ..............................................24

Multifunctional device ..................................................24

Never Out of Touch ...........................................25

Call forwarding.......................................................25

Call forwarding by the PABX ...............................................25

Call forwarding in the exchange .............................................25

Therearethreedifferent variants of call forwarding: ..................................25

Activating call forwarding ................................................25

Deactivating call forwarding ...............................................26

Call forwarding in teams .................................................26

Followme(callforwardingfromanothertelephone) ..................................26

Internalconfigurationof callforwarding(Followme,internal) ............................26

Internalde-activationofcallforwarding (Follow me,internalandexternal) .....................26

Settingup/deactivatingcallforwarding from an external location (externalFollowme)...............27

Youarelocatedatanexternaltelephone. .........................................27

Settingupcallforwarding from an external location ..................................27

Cancelingcallforwarding fromanexternallocation(cancelingFollowmefromanexternallocation) .......27

Monitoring costs ............................................28

Call data records ......................................................28

Call data record overflow .................................................28

ISDN terminals.......................................................28

Analog terminal devices..................................................28

Charge counter.......................................................28

System telephones .....................................................29

Transmissionofcommunicationcostsbythenetworkserviceprovider .......................29

Callaccount (charge limitation, pocket moneyaccount) ................................29

Notes ............................................................29

Least Cost Routing (LCR) .................................................29

LCR Professional features.................................................30

ImportantnoticeforusingtheLCRprocedure......................................30

Operation ..........................................................31

Activating the LCR procedure ..............................................31

Deactivating the LCR procedure .............................................31

Block dialing (Austria) ..................................................31

PABX Settings ..............................................32

Activatingand deactivatingcallsignaling for analog terminal devices ........................32

Deactivatingcallsignalingforanalog terminal devices(Inhibiting calls ON) .....................32

Activatingcallsignalingforanalogterminal devices(Inhibiting calls OFF) ......................32

Teams ............................................................32

Calltobusyteammember(»Busy onBusy«) .......................................32

Enabling/Inhibitingamember’s phone within a team .................................32

Enabling /Inhibitingsubscriberswithinateam(log-in, log-off) ............................33

Enable/inhibitmember(s) in all teams (log-in, log-off) ................................33

Switchingteamcall day/night assignments (calldistribution) .............................33

Switching all call modes..................................................33

Switchingday/nightteam call assignment for all teams.................................33

Switching teamcallassignments(dayand night)foroneteam .............................34

Features without user action .....................................35

SMS (short messages) ...................................................35

Transmission of user-defined characters (UUS1) ...................................35

Information from the ISDN network (MWI) ......................................35

Table of contents

Automaticchangeoverofauthorizationfor external calls ...............................36

Extended adressing (Sub-addressing) ..........................................36

Calendar ..........................................................36

Example: ..........................................................37

Park .............................................................37

Data packet transfer (X.31) ................................................37

Protection of data link...................................................37

Emergency call priority ..................................................37

Dial ranges .........................................................38

Time acceptance ......................................................38

Conducting calls with several subscribers .............................39

Inquiry call .........................................................39

Call waiting.........................................................39

Accepting acall(enteringintoan inquiry call) ......................................40

Refusing a call .......................................................40

Accepting a call ......................................................40

Transfer calls ........................................................40

Transferring calls internally without advance notice .................................40

Transferring calls with advance notice .........................................40

Connecting (ECT) .....................................................41

Transfer within the PABX ................................................41

Transfer in the exchange .................................................41

Connecting .........................................................41

Connectingawaitingsubscriberwith severalsubscribers onhold ...........................41

Broker`s call ........................................................42

Three-party conference call................................................42

Initiate a three-party conference call ..........................................42

System parked inquiry ..................................................43

Initiating a system-parked inquiry ...........................................43

Accepting a system-parked inquiry ...........................................44

Function keysforcalls onhold(parkkeys) ........................................44

Modified code numbers .................................................44

Installation................................................45

Installation of the PABX ................................................45

Contents: ..........................................................45

Installation sequence ...................................................45

This section gives you step-by-step instructions on how to install your PABX. It is important that you adhere to the

installation sequence given here..............................................45

Connections to the PABX system ............................................47

View inside the PABX system ..............................................47

Terminals of the PABX ..................................................48

Internal ISDN connection.................................................48

Analog connections ....................................................48

Assignment of the RJ12 jack ...............................................48

USB/PC interface .....................................................49

Ethernet connection LAN1 ................................................49

ConnectingtheDSLmodemto the Ethernet (10BaseT)port) .............................49

Modules..................................................50

Module installation ....................................................50

InstallationofthemoduleelmegM1POTS .......................................50

External POTS Connection ................................................51

Functional ground .....................................................51

InstallationofthemoduleelmegM2a/b .........................................51

Table of contents

InstallationofthemoduleelmegM4 DSP ........................................52

Commissioning the phone part....................................53

Phone number plan ....................................................53

Internal numbers: .....................................................53

Default setting .......................................................53

Initial startup (telephone operation)...........................................55

Configuration using a telephone .............................................55

You can set the following features:............................................56

PIN 1 / PIN 2 ........................................................56

Changing PIN .......................................................56

Begintheconfigurationprocedure(seepage 55). ....................................56

Setting up cost monitoring ................................................56

Clearingthechargecountersforone or all oftheusers .................................56

Setting up / delete call accounts .............................................57

Deleting call accounts ...................................................57

Charge limitation On/ Off.................................................57

Setting the date and the time ...............................................57

Enabling/ inhibiting remote access ...........................................57

Enable/inhibitthe remote access authorization.....................................57

Restoringsettings(ResetofthePABXsystem)......................................57

Resetting settings to initial state .............................................57

Resettingthefeaturesforoneinternal subscriberorfor all ...............................58

Configuration by the specialized dealer .........................................58

Remote access .......................................................58

Remoteaccesswithcalltothe dealer’s service center ..................................58

Remoteaccesswithcalltothe dealer’s service center ..................................59

EnablethePABXfordial-inby the servicecenter ....................................59

ContinuousenablingofPABXfordial-in by servicecenter ...............................59

Endinganactive, incoming remote access connection .................................59

Inhibit remote access ...................................................60

Commissioning an IP-phone for a DSP module..........................61

Initial startup .......................................................61

Language setting ......................................................61

Selecting a calling tone ..................................................61

Select a time zone .....................................................61

First log-in .........................................................61

PABX and PC ..............................................63

Contents of the CD-ROM .................................................63

Programs for configuring the PABX ...........................................63

Professional Configurator: ................................................63

Charge Manager: .....................................................63

Telephone Directory Manager: ..............................................63

ControlCenter: .......................................................63

Download Manager: ....................................................63

TAPI-Configurator: ....................................................63

LCR Professional......................................................64

Application programs .........................................65

Drivers ..................................................66

TAPI in the LAN: .....................................................66

CAPI in LAN:........................................................66

Table of contents

Installation instruction for Windows 98 ........................................66

Initial installation .....................................................66

Installing the driver: ....................................................66

Removing the default driver ...............................................67

CAPIdriver(CommonISDNApplication Programming Interface): .........................67

ImportantforInstallationof theCAPIdriver ......................................67

Installing programs from the CD.............................................68

System requirements: ...................................................68

Installation instructions: .................................................68

Whenthefileisstarted the welcomescreenoftheCD is displayed............................68

Configuration with a PC ........................................69

Youcanprogramyourpabx over the LAN, USBorviatheinternalISDN connection. ................69

Professional Configurator.................................................69

Description of the router functions .................................70

System Requirements for Windows ...........................................70

System requirements: ...................................................70

Initial Commissioning and Minimum Configuration .................................70

ConnectingtheDSLmodemto the Ethernet (10BaseT)port ..............................70

Connecting a pcs via USB .................................................70

ConnectionofaPCthrough Ethernet orFastEthernet .................................71

Connecting several PCs via Ethernet...........................................71

Configuring the PCs ....................................................72

IP addresses ........................................................72

You can configure the following parameters:......................................72

Default TTL.........................................................72

MTU.............................................................72

DHCP lease time ......................................................72

Default gateway ......................................................72

Domain Suffixes ......................................................72

Netbios Name Servers ...................................................73

Time Servers ........................................................73

DNS Servers ........................................................73

DHCP server and IP addressing .............................................73

Configurationofthe InternetService providers (ISP)..................................74

Internet-by-Call ......................................................74

Discontinuing an Internet connection..........................................75

Using a fallback ......................................................75

You have configured three ISPs: .............................................75

Firewall ...........................................................76

Costs for Internet connections ..............................................77

Dial-in into the LAN (RAS) ................................................77

Appendix .................................................79

Troubleshooting .....................................................79

Technical specifications ........................................81

PABX: ............................................................81

ISDN connections: .....................................................81

Analog ports: ........................................................81

USB port: ..........................................................81

Ethernet connections: ...................................................81

Index ............................................................83

Brief description of functions.....................................87

Pick-up of the call .....................................................87

Table of contents

Making internal calls ...................................................87

Making outside calls ....................................................87

Temporarily suppressing transmission of your own number(CLIR) .........................87

Dialingphonenumbersfromthe phone directory....................................87

Forwarding a call (connecting)..............................................87

Broker`s call ........................................................87

Completion of call .....................................................87

Three-party conference call................................................88

Call waiting.........................................................88

Announcement.......................................................88

Call modes .........................................................88

Call modes for teams ...................................................88

Call forwarding.......................................................88

Follow me..........................................................88

Room monitoring .....................................................88

Inhibiting calls .......................................................88

Malicious call identification (MCID) ..........................................89

Project numbers ......................................................89

Answering machine:....................................................89

Multifunctional device ..................................................89

Keypad functions .....................................................89

System parked inquiriy ..................................................89

Table of contents

Table des matières

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