Beltone Marq17 Manuel utilisateur

Instructions for use

Digital Receiver-In-the-Ear

(RIE) hearing instrument

Marq17

Marq9

Contents

Your Marq hearing instrument 4-5

On/Off Function 6

Delayed Activation 7

Inserting and removing the device 8-9

Changing the Battery 10

Battery Warning Information 11

Daily Maintenance 12

The Receiver Tube 13

Cleaning the Receiver Tube

and the Receiver Domes 13-20

Cleaning the RIE Mold 14

The Receiver Domes 15-18

Double Wax Guard Filter 18-20

Telephone Use 22

General Precautions 22

Repairs 23

Technical Data 23

Troubleshooting Guide 24-25

Key Word Index 26

International warranty and service 27

The model of marq that you have been ﬁtting with 27

A new Beltone Hearing instrument!

Congratulations on your choice of a Beltone Hearing Instru-

ment. This is an important step towards clearer hearing and

better understanding. We have used all our experience with

hearing instruments to help you communicate better and

for you to have an enjoyable social life listening to the world

around you.

Your hearing instrument is a very advanced device. Your hear-

ing care practitioner has tuned it to your individual needs. With

a little devotion and patience you will become familiar with it.

This booklet is a short guide to assist you in getting acquainted

with your hearing instrument. Read it carefully and use it as a

guideline.

We wish you happiness and pleasant listening with your new

hearing instrument.

Beltone

This booklet & your instrument

In this booklet you will ﬁnd instructions for inserting and con-

trolling your new hearing instrument. You will ﬁnd explanati-

ons on controlling your instrument, on daily handling and on

its use. Furthermore, you can read what to do if things do not

live up to your expectations. We will give a few practical steps

towards better hearing.

6. Model

7. Battery size

8. Serial number

9. MPG receiver tube

10. HPG receiver tube

Your Marq Hearing Instrument

(Please see page 27 for your selected marq model)

1. Receiver tube

2a. Receiver Mini Dome

2b. Receiver Standard Dome

2c. Receiver Power Dome

2d. RIE Mold

3. Sports Lock

4. Battery Compartment

5. Receiver

109

On/Off Function

Your hearing aid is equipped

with an on/off switch integrated

into the battery compartment.

When the battery compartment

is fully closed, the instrument

is turned on.

To turn the instrument off, grasp the battery compartment

door with your ﬁngernail and gently pull downwards. The

power will switch off at the point where you can feel a small

click. Whenever you are not wearing the instrument, remem-

ber to turn it off to reduce battery consumption.

Delayed Activation

Your hearing care professional may

have activated the Delayed Activation

function in your hearing instrument.

The Delayed Activation delays the

switch-on time 10 seconds after

closing the battery compartment.

This is indicated by beeps at one second intervals after closing

the battery compartment, which means that you could hear 10

beeps before the hearing aid is activated.

If you wish, it can be inactivated by our hearing care profes-

sional.

Inserting and removing the device

Inserting:

1. Hang the instrument over the top of

the ear.

2. Grasp the receiver tube where it bends and push the receiver

dome into your ear canal. The receiver dome should

be placed far enough into the ear so that

the receiver tube lies ﬂush with your head.

When the receiver dome is placed

appropriately, you should not see the

receiver tube sticking out when you look

directly into a mirror.

3. If the hearing care professional has provided

you with a sport lock on the receiver tube,

make sure to position it into the

indentation above the earlobe. If the device

whistles, the most likely reason is that the

receiver dome is not placed correctly in the

ear canal.

Other reasons can be build-up of earwax in the

ear canal. It is also possible that the instrument settings are

not optimal. To help you solve these issues it is recommended

to contact your hearing care professional.

Removing:

1. Grasp the receiver tube where it

bends and pull the receiver dome

out of your ear canal.

2. Lift the hearing instrument of your ear.

Removing (when using a RIE Mold):

1. Grasp the pull-out cord on the

RIE Mold and pull the RIE Mold

out of your ear canal.

2. Lift the hearing instrument of your ear.

The battery should be inserted in the battery compartment

with the ﬂat side, which is the side with the sticker on, facing

up. The battery should ﬁt in like a puzzle piece. Be sure to rem-

ove the sticker before closing the battery compartment door.

The battery compartment door should close very easily. Never

use force to close the door as this may damage your hearing

instrument.

Please remove the battery when you are not wearing the in-

strument. This will help preventing corrosion on the battery

contacts.

Battery Warning Information

Batteries contain dangerous substances and should be disposed of

carefully in the interest of your safety and for the environment.

• Do NOT attempt to recharge standard batteries (Zinc-Air).

They may leak or explode.

• Do NOT attempt to dispose of batteries by burning them.

• Keep batteries away from small children and pets.

• Do NOT place batteries in your mouth. If swallowed, see a

physician immediately.

Changing the Battery

When the battery voltage/power

decreases to a certain level, the

instrument will stop amplifying and emit

a soft beeping signals. This signal will

continue for about one minute and

sequence will continue every ﬁve

minutes until the instrument will be

automatically switched off.

Please make sure that you have the right size (10A) on the battery

to you hearing instrument and that it is a standard Zinc Air bat-

tery.

You will ﬁnd what battery size your

hearing instrument has on the ﬂat

side of the hearing instrument.

Please open the battery compartment

completely by using your ﬁngernail.

After removing the old battery, insert the new one.

Daily Maintenance

Keep your hearing instrument clean and dry. Wipe the case with

a soft cloth or tissue after use to remove grease or moisture. You

should avoid exposing your instrument directly to moisture

such as rain or water from the shower. If your instrument does

get wet or if it has been exposed to high humidity or perspira-

tion, it should be left to dry out overnight with the battery out

and the battery compartment open. It is also a good idea to put

them in a sealed container together with a drying agent (des-

sicator) overnight. Consult your hearing care professional as to

which drying agent to use.

To avoid the need for unwarranted repairs:

• Never immerse the instrument in water or other liquids since

this may cause permanent damage to the circuitry.

• Protect your hearing instrument from rough handling, and

avoid dropping it on hard surfaces or ﬂoors.

• Do not leave the instrument in or near direct heat or sun-

light since excessive heat can damage the instrument or de-

form the casing or the receiver tube.

The Receiver Tube

The Receiver Tube comes in two different types;

MPG (Medium Power Gain)

and HPG (High Power Gain).

Please see illustrations.

Depending on your hearing

loss you have either been ﬁtted

with the MPG or the HPG receiver

type. Please see page 27 to see your selected type. The re-

ceiver tube contains the wiring to the receiver which de-

livers the sound direct in the ear canal. It is important that

the receiver tube and the receiver dome/RIE Mold ﬁt cor-

rectly into your ear. If the receiver tube or the receiver dome/

RIE Mold irritate your ear in any way and prevent you

from wearing your hearing instrument, please contact your

hearing care professional. You should never attempt to modify

the shape of the receiver tube yourself. The receiver tube and

the receiver dome/RIE Mold should be cleaned regularly.

Please see instructions on the next page.

Cleaning the Receiver Tube and the Receiver Domes

The receiver tube and the receiver dome should be cleaned re-

gularly. Use a damp cloth to clean the receiver tube and receiver

dome on the outside. Do not use water when you are cleaning

the receiver tubes or the receiver domes. Please see instruction on

page 18 for how to change the HF3 wax guard ﬁlter.

MPG HPG

Cleaning the RIE Mold

We recommend that you use a damp cloth to clean the RIE mold

after every time you use it. It’s important to keep it clean from

wax so that you will not have wax or bacteria building up on the

mold.

If you no longer can clean the RIE Mold using a damp cloth

we recommend you to contact your hearing care professional for

them to clean it, using water and soap. If your hearing care pro-

fessional has instructed you to clean it yourself this way, please

follow the instructions below.

The Receiver Domes

The Receiver Mini Dome / Receiver Standard Dome / Receiver

Power Dome should be changed every third month or sooner if

needed. We recommend that you have your hearing care pro-

fessional change the Receiver Mini Dome / Receiver Standard

Dome / Receiver Power Dome for you. If your hearing care

professional instructs you to change the Receiver domes your-

self, make sure that they are securely fastened to the receiver

tube before inserting them in your ear. A failure to change the

domes in accordance with the instructions could result in in-

jury. If you have been ﬁtted with a Receiver Power Dome

we strongly recommend that your hearing care professional

change the dome since this needs to be done with a tool.

How to mount the Receiver Mini Dome

The Receiver Mini Dome is mounted by pushing it gently over

the receiver at the end of the receiver tube.

123456

7 8 9 10 11 12

13 14 15 16 17 18

How to mount the Receiver Standard Dome

(1) + (2) The Receiver Standard

Dome is mounted by gently

pushing it over the receiver at

the end of the receiver tube.

The Receiver Standard Dome should

be directed with the sound outlet

hole facing either down towards

your shoulders or up towards your

hair. (3)

The sound outlet hole can turn

both ways; the direction of the sound

outlet hole affects the length of the

sound tube according to the entrance

of your ear canal.

Please ask your hearing care

professional which way the sound

outlet hole should turn in your ear.

The Receiver Standard Dome consists of two “leaves” and it is

important that the largest “leaf” is the outermost “leaf” (4).

This can easily be done by pushing the “leaves” away from the

receiver tube with your foreﬁnger and middle ﬁnger (5). This

will make the large “leaf” bend forward. Then you push it back

and it will be placed on top of the smaller “leaf” (6). Now the

Receiver Standard Dome is ready for insertion (7).

How to mount the Receiver Power Dome

We strongly recommend that you always turn to your hearing

care professional when the power domes needs to be changed,

since it can only be mounted the correct way with a tool. If

mounted incorrectly there is a risk that the dome will come of

and stay in your ear canal.

We advise you to have them changed when the domes is turn-

ing yellow in color, get’s damaged or can no longer be cleaned

with a damp cloth.

Double Wax Guard Filter

Your hearing instrument has two types of wax guard ﬁlters to

increase the protection against wax and moister to damage the

hearing instrument.

The ﬁrst wax guard ﬁlter is in-moulded in the Receiver domes.

This will act as the front protection.

The second wax guard ﬁlter is placed at the front of the receiver

or inside the dome if the hearing care professional has ﬁtted

you with a High Power Receiver (please see illustration of the

receiver type on page 5). The type is called HF3. They come in

both red and blue. This will indicate on what ear the hearing

instrument is sitting. Red for right and blue for left.

We recommend that your hearing care professional change

them for you. If your hearing care professional has instructed

you to change them yourself, please follow the instructions

below.

Changing wax guard for MPG Receiver Tube

Changing wax guard for HPG Receiver Tube

Power Dome:

Please contact your hearing care professional for them to chan-

ge the wax guard in the power dome for you.

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