BellSouth E911 Manuel utilisateur

Customer Guide
CG-EWCG-001
Issue 3, January 6, 2004
Wireless E911 Guide

Wireless E911 Guide CG-EWCG-001
Copyright Issue 3, January 6, 2004
Copyright
April, 2002 - January 6, 2004
© BellSouth
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CG-EWCG-001 Wireless E911 Guide
Issue 3, January 6, 2004 Table of Contents
Contents
Subject Page
Introduction / Revision History . . . . . . . . ............................. vii
Purpose ...................................................... vii
Version Information .............................................. vii
1. Overview of E911 . . . . ....................................... 1
1.1 Definition of E911 ............................................. 1
1.1.1 Selective Routing ........................................... 1
1.1.2 Automatic Number Identification (ANI) ............................. 1
1.1.3 Automatic Location Identification (ALI) ............................ 1
1.1.4 Premises Based ALI Systems .................................... 2
1.2 PSAP Display ................................................ 2
1.3 Databases Required to Support E911 ................................. 3
1.4 Master Street Address Guide (MSAG) ................................ 3
1.5 Telephone Number (TN) Database .................................. 3
1.6 E911 Tandem / Network Information ................................. 4
1.7 Glossary of Terms ............................................. 5
1.8 Database Escalation Procedures .................................... 8
1.8.1 Access To NDSC Analysts ..................................... 8
1.8.2 Level One Escalation: Intrado ................................... 8
1.8.3 Level Two Escalation: Intrado ................................... 8
1.8.4 Level Three Escalation: Bellsouth ................................. 8
2. Coordination of Wireless Interconnection . . . . . . . ................... 9
2.1 Overview ................................................... 9
2.2 Coordination Process: Wireless Carrier ............................... 9
2.3 Coordination Process: BST Wireless Account Team ....................... 10
2.4 Coordination Process: BST Wireless E911 Implementation Manager ............ 10
2.5 Coordination Process: Mobile Position Center Provider ..................... 11
2.5.1 Steps for Establishment/Change of Mobile Position Center Provider ........... 11
2.5.2 Initial Establishment of Mobile Position Center Provider .................. 12
2.5.3 Change of Mobile Position Center Provider ........................... 12
2.5.4 Information Required for Phase 2 MPC/GMLC Circuits to the ALI Hosts ....... 12
2.5.5 Forms ................................................... 13
3. Network Specifications and Ordering ............................. 15
3.1 Overview ................................................... 15
3.2 Specifications & Ordering Process: .................................. 15
3.2.1 Option 1: BellSouth NORTEL Solution Carring Phase 1 Data Only (CBN & pANI) 15
3.2.2 Specification & Ordering Process: Option 2: Third Party Vendor Solution ....... 16
3.3 Wireless Carrier Owned Hardware .................................. 16
3.3.1 Trunking ................................................. 16
3.3.2 Data Connections Required For Wireless Carrier Owned Hardware - Phase 1 Only . 17
3.4 Wireless Phase 2 .............................................. 17
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Wireless E911 Guide CG-EWCG-001
Table of Contents Issue 3, January 6, 2004
3.5 Interface Testing .............................................. 18
4. MSAG Maintenance and ESN Assignment . . . . . . . ................... 19
4.1 Overview ................................................... 19
4.2 ESN Assignments ............................................. 19
4.3 MSAG Maintenance and Validation .................................. 20
5. TN Database Updates . ....................................... 23
5.1 Overview ................................................... 23
5.2 TN Database Daily Updates: Wireless Carrier Responsibilities ................ 24
5.3 E911 Customer Responsibilities .................................... 26
5.4 Instructions for NXX Table Update Form .............................. 27
5.5 NXX Table Update Form . . ...................................... 29
5.6 MSAG Formatting ............................................. 30
5.6.1 Correct Format ............................................. 30
5.6.2 Incorrect Format ............................................ 30
5.7 Standard Street Suffix (Thoroughfare) Designations / Directionals .............. 31
5.7.1 BellSouth Street Suffix (Thoroughfare) Abbreviations (Table) ............... 31
5.8 Standard Location Designations .................................... 32
5.9 Updating the TN Database . . ...................................... 33
5.10 Service Order Interface File Specifications ............................. 34
5.11 SOIR File Data Record Layout ..................................... 34
5.11.1 Table: SOIR File Data Record - BellSouth 512 Character Format for Data Exchange 34
5.12 SOIR File Header Record Layout ................................... 40
5.12.1 Table: SOIR File Header Record - BellSouth 512 Character Format for Data
Exchange ................................................ 40
5.13 SOIR File Trailer Record Layout ................................... 40
5.13.1 SOIR File Trailer Record - BellSouth 512 Character Format for Data Exchange . . . 40
5.14 Mechanized File Transfer . . ...................................... 41
5.15 Mechanized File Confirmations .................................... 41
6. TN Errors and Corrective Action . . . . ............................. 43
6.1 Overview ................................................... 43
6.2 Electronic Error Delivery . . ...................................... 43
6.2.1 The Confirmation Report ...................................... 43
6.2.2 The Statistics Report . . . ...................................... 46
6.2.3 Distribution of Daily Reports .................................... 47
6.2.4 TN Error Deletion ........................................... 48
6.3 Error Codes and Error Descriptions .................................. 48
6.4 Error Code and Corrective Action ................................... 50
6.5 Compiled Error Report .......................................... 58
7. PSAP Inquiries . . . . . . ....................................... 59
7.1 Overview ................................................... 59
7.2 PSAP Inquiry Form ............................................ 60
7.3 PSAP Inquiry Log ............................................. 61
7.3.1 Instructions for Completing PSAP Inquiry Log ........................ 61
7.4 Inquiry Flow ................................................ 62
7.5 Investigation Procedures . . . ...................................... 62
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CG-EWCG-001 Wireless E911 Guide
Issue 3, January 6, 2004 Table of Contents
7.5.1 ALI Record Not Found . . ...................................... 62
7.5.2 Wrong ALI Display Of: . ...................................... 62
7.5.3 Address — Community — Location ............................... 62
7.5.4 ESN .................................................... 63
7.5.5 Misroutes ................................................ 63
7.6 Blank Forms ................................................. 63
7.6.1 PSAP Inquiry Log ........................................... 64
8. No Record Found (NRF) Processing . ............................. 65
8.1 Overview ................................................... 65
8.2 No Record Found (NRF) Processing ................................. 65
8.3 No Record Found (NRF) Report Schedule ............................. 65
8.4 No Record Found (NRF) Report Layout ............................... 66
8.5 NRF Investigation ............................................. 66
9. NENA Company Registration Process . . . . . . . . . ................... 69
9.1 NENA Cmpany ID Registration Service ............................... 69
9.2 Purpose of the NENA Company ID Registration Service .................... 69
9.3 Use of the Service ............................................. 70
9.4 Instructions ................................................. 70
9.4.1 Input Form ................................................ 70
10. Reconciliation . . . . . . . ....................................... 73
10.1 Overview ................................................... 73
10.2 Notification and Scheduling . ...................................... 73
10.3 ......................................................... 73
Appendix A. BellSouth Wireless E9–1–1/SS7 Interconnection Guide . . . . . . . . 75
A.1 BellSouth Wireless E-9–1–1/SS7 Interconnection Guide .................... 75
A.2 Executive Summary ............................................ 75
A.2.1 Identified Options: ........................................... 76
A.2.1.1 Call Scenario 1, ESRK Delivery .................................. 76
A.2.1.2 Call Scenario 2, CBN and ESRD Delivery - WITHOUT a hybrid: (WITHOUT a
hybrid architecture at the Selective Router) ........................... 77
A.2.1.3 Call Scenario 2, CBN and ESRD Delivery - WITH a hybrid: (WITH a hybrid
architecture at the Selective Router) ................................ 77
A.2.1.4 Call Scenario 3, CBN, ESRD and GLP Delivery: (GLP = Geodetic Location
Parameter) ................................................ 77
A.2.2 Database Steering Options ...................................... 78
A.3 Scope and introductory text . ...................................... 78
A.3.1 Wireless E9-1-1 Service Introduction ............................... 78
A.4 Reason for Revision ............................................ 79
A.5 Organization of this Document ..................................... 79
A.6 Wireless CCS Network Interconnection Architecture ....................... 81
A.6.1 General Interconnection Information ............................... 81
A.6.2 Wireless Phase 1 vs. Phase 2 .................................... 81
A.7 Interface Protocol for Wireless Call Setup when using SS7/ISUP signaling. ....... 83
A.7.1 Calling Party Number . . ...................................... 83
A.7.2 Calling Party Number Parameter .................................. 84
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Wireless E911 Guide CG-EWCG-001
Table of Contents Issue 3, January 6, 2004
A.7.3 Generic Digits Parameter & GDP Type ............................. 84
A.7.4 Charge Number Parameter ..................................... 85
A.7.5 Calling Party Category Parameter (CPC, aka: CPCat) .................... 85
A.7.6 Originating Line Information Parameter ............................. 85
A.8 Cross Reference Tables to J-STD-036-A ............................... 86
A.8.1 Wireline Compatibility Mode (NDET uses signaling option E911_STD) ........ 86
A.8.2 ISUP Initial Address Message Parameter Contents for NCAS (NDET uses signaling
option WRLS_STD, because MSC can support GDP) .................... 87
A.8.3 ISUP Initial Address Message Parameter Contents for NCAS (NDET uses signaling
option WRLS_CLD because MSC cannot support GDP) .................. 88
A.8.4 ISUP Initial Address Message Parameter Contents for CAS ................ 90
A.9 Cross Reference Tables to NENA TID 05-501 - SS7 Guidelines for MSC to Selective
Router Connectivity. ........................................... 91
A.9.1 Call Scenario 1: ESRK Delivery .................................. 92
A.9.2 8.2 Call Scenario 2: CBN and ESRD Delivery ......................... 92
A.10 Attachment "A" - CPCat & OLI Notes ................................ 94
A.10.1 Calling Party Category parameter (CPC): ............................ 94
A.10.2 Originating Line Parameter (OLI): ................................ 94
A.11 Attachment "B" - Wireless Customer Questions & Answers: .................. 95
A.11.1 Why is BellSouth issuing this document? ............................ 95
A.11.2 Do I have to change my existing trunks to SS7? ........................ 95
A.11.3 Will this let me deliver ESRDs/ESRKs from more than one NPA on the SS7 trunk
group? .................................................. 95
A.11.4 Will this let me reduce the number of trunk groups I have in place? ........... 95
A.11.5 What if I don’t have SS7 signaling "A" link connectivity to support trunking to the
appropriate NDET? .......................................... 96
A.11.6 What do I do for Continuity Testing on these SS7 trunks? ................. 96
A.12 11.0 Attachment "C" - Wireless Customer Checklist ....................... 96
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CG-EWCG-001 Wireless E911 Guide
Issue 3, January 6, 2004 Introduction / Revision History
Introduction / Revision History
Purpose
This document addresses Wireless E911.
Version Information
Added SS7/ISUP signaling option for trunking between the MSC and E911 tandems. Added Appendix A.
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Wireless E911 Guide CG-EWCG-001
Introduction / Revision History Issue 3, January 6, 2004
Table A Revision History
Chapter Action
Request
#
Date / Issue Description Change
Requested By /
Made By
All N/A January 6, 2004 /
3Added SS7/ISUP signaling
option for trunking between
the MSC and E911 tandems.
Added Appendix A.
Tom Breen / Bill
Marczak / Mike
Harfield
MSAG Maintenance
and ESN Assignment N/A May 22, 2003 / 2b Revised SOIR File Data
Record Layout Table to
show "Sent to PSAP" field
footnotes in table column.
Rosemary Parker /
Mike Harfield
Overview of E911;
Coordination
of Wireless
Interconnection;
Network
Specifications and
Ordering
N/A April 3, 2003 / 2a Overview of E911: Added
"GMLC" Term, Changed
contact for "Level One
Escalation: Intrado".
Coordination of Wireless
Interconnection: Added
"Coordination Process:
Mobile Position Center
Provider"
Network Specifications and
Ordering: Added "Wireless
Phase 2".
Genia Harris /
Mike Harfield
TN Database Updates N/A January 8, 2003 /
2Corrected FAX numbers. Rosemary Parker /
Mike Harfield
TN Database Updates
and PSAP Inquiries N/A December 2, 2002
/1c Added step in TN Database
Daily Updates: Wireless
Carrier Responsibilities and
changed address in Inquiry
Flow for INTRADO.
Rosemary Parker /
Mike Harfield
- continued -
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CG-EWCG-001 Wireless E911 Guide
Issue 3, January 6, 2004 Introduction / Revision History
Table A Revision History (continued)
Chapter Action
Request
#
Date / Issue Description Change
Requested By /
Made By
All N/A July 15, 2002 / 1b Revisions to sections
entitled, "Overview of
E911", "Coordination of
Wireless Interconnection",
and "Network Specifications
and Ordering".
Rosemary Parker /
Mike Harfield
Various N/A June 20, 2001 / 1a General revisions to section
entitled "TN Errors and
Corrective Action"
Rosemary Parker /
Mike Harfield
All N/A April 4, 2002 / 1 Initial Issue Rosemary Parker /
Mike Harfield
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Wireless E911 Guide CG-EWCG-001
Introduction / Revision History Issue 3, January 6, 2004
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