Bellman & Symfon BE2350 Manuel utilisateur

DESIGN FOR LIFE

BE2350 AMICUS PAGER

BE1251 AMICUS PAGER CHARGER

BE2320 AMICUS TRANSCEIVER

Contents

Chapter 1: Read this rst

4Medical device information

Chapter 2: Installing a transceiver

8Transceiver overview

9Installing a transceiver

10 Connecting sensors

Chapter 3: Installing a pager

11 Pager and charger overview

12 Installing a pager

13 Connecting transceivers to a pager

14 Interpreting the pager signals

Chapter 4: Care and maintenance

15 System test and battery replacement

16 Care and cleaning

Chapter 5: Troubleshooting and additional information

17 Troubleshooting

18 Technical information

20 Personalizing the pager label

3Contents

Read this first

Thank you for choosing a product from Bellman & Symfon – the world

leader in alerting systems based in Gothenburg, Sweden. Please read

the information carefully to make sure that you understand and get the

best out of your Bellman & Symfon product. For more information about

features and benets, contact your retailer.

About the Amicus system

Intended purpose

This product is part of the Amicus wireless communications system.

The intended purpose of the system is to relay resident information to

caregivers, improving overall safety and well-being.

Intended user group

The intended user group consists of caregivers working in small nursing

homes and private citizens caring for a relative at home.

Intended user

The intended user consists of a caregiver working in a small nursing

home and a private citizen caring for a relative at home.

Principle of operation

The Amicus system consists of a pager and one or more transceivers,

connected to up to three sensors. When a sensor is activated, the Amicus

transceiver forwards the information to the Amicus pager that alerts the

caregiver with gentle vibrations and sounds. A variety of sensors can

be connected to the system such as motion and fall detectors, epilepsy

monitors, occupancy sensors and personal alarms.

Any connected sensors that are not made by Bellman & Symfon

should be CE-marked and meet other regulatory requirements.

Important safety information

This section contains important information about safety, handling,

and operating conditions. Keep this leaet for future use. If you are just

installing the device, this leaet must be given to the householder.

Hazard warnings

Failure to follow these safety instructions could result in re, electric

shock, or other injury or damage to the device or other property.

Chapter 1 Read this rst 4

Keep this device out of reach

of children under 3 years.

Be aware that alarms and

notications can be missed if

batteries run out, connectors

become disconnected, or if

you are you are out of the

system’s radio range.

Do not use or store this

device near any heat sources

such as naked ames,

radiators, ovens or other

devices that produce heat.

Protect cables from any

potential source of damage.

Do not dismantle the device;

there is a risk of electric

shock. Tampering with or

dismantling the device will

void warranty.

This device is designed

for indoor use only. Do

not expose the device to

moisture.

Use only power adapters

and battery types that are

specied in this user manual.

Do not make any changes or

modications to this device.

Protect the device from

shocks during storage and

transport.

Batteries are toxic. Do not

swallow them! Keep out of

reach of children and pets. If

they are swallowed, consult

your physician immediately!

Please note that the

deliberate or accidental

switching o the volume or

power switch on the Pager

can result in a missed alarm.

The product is intended to

be used as a care alerting

system but should not be

used as the only security in

life-threatening situations.

This product does not

replace the need for personal

supervision of caretakers.

The product has no power

switch. To turn o the

product, the charger and

power supply must be

disconnected from the mains

power and all batteries need

to be removed. Make sure

that the charger and power

supply are easily accessible.

Information on product safety

Failure to follow these

instructions could result in

damage to the device and

void the warranty.

Do not use the device in

areas where electronic

equipment is prohibited.

Do not expose batteries to

re or to direct sunlight.

Do not drop your device.

Dropping onto a hard

surface can damage it. If

dropped, always test it

before using it.

The device may only be

repaired by an authorized

service center.

If a serious incident occurs

in relation to this device,

contact the

manufacturer

and relevant authority

If you encounter other

problems with your device,

contact the point of

purchase, your local Bellman

& Symfon oce or the

manufacturer. Visit bellman.

com for contact info.

This device should not be

used on aircrafts unless

specically permitted by

ight personnel.

Rechargeable batteries

should be charged fully

before using the device for

the rst time. Only charge

batteries in a temperature

between 0°– 35°C.

Disconnect the power supply

from the mains during

thunderstorms or if the

product is not in use for a

long period of time.

Compliance information

Hereby Bellman & Symfon declares that, in Europe, this product is in com-

pliance with the essential requirements of the Medical Device Regulation

EU 2017/745 as well as the directives and regulations listed below. The

full text of the declaration of conformity can be obtained from Bellman

& Symfon or your local Bellman & Symfon representative. Visit bellman.

com for contact information.

• Radio Equipment Directive (RED)

• Medical Device Regulation (MDR)

• EC General Product Safety Directive

• Electromagnetic Compatibility Directive (EMC)

• Restriction of Hazardous Substances Directive (RoHS)

• REACH Regulation

• Waste Electrical & Electronic Equipment (WEEE)

• EC Battery Directive

ISO Certication of legal manufacturer

Certied in accordance with SS-EN ISO 9001 and SS-EN ISO 13485.

SS-EN ISO 9001 Certication Number: CN19/42071

SS-EN ISO 13485 Certication Number: CN19/42070

Certication Body

SGS United Kingdom Ltd

Rossmore Business Park Ellesmere Port Cheshire CH65 3EN UK

Chapter 1 Read this rst 6

5Chapter 1 Read this rst

Regulatory symbols

With this symbol, Bellman & Symfon conrms that the product meets the

Medical Device Regulation EU 2017/745.

This symbol indicates the manufacturer’s serial number so that a specic

medical device can be identied. It’s available on the product and gift box.

This symbol indicates the manufacturer’s catalogue number so that the

medical device can be identied. It’s available on the product and gift box.

This symbol indicates the medical device manufacturer, as dened in EU

Directives 90/385/EEC, 93/42/EEC and 98/79/EC.

This symbol indicates that the user should consult the instruction guide.

This symbol indicates that it is important for the user to pay attention to the

relevant warning notices in the user guides.

This symbol indicates important information for handling and product safety.

Temperature during transport and storage: –10° to 50° C, 14° to 122° F.

Temperature during operation: 0° to 35° C, 32° to 95° F

Humidity during transportation and storage: <90%, non-condensing.

Humidity during operation: 15% to 90%, non-condensing

Atmospheric pressure during operation, transportation and storage: 700 hpa

to 1060 hpa

Operating

conditions

This device is designed such that it functions without problems or restrictions

if used as intended, unless otherwise noted in the user guide or this leaet.

With this CE symbol, Bellman & Symfon conrms that the product meets EU

standards for health, safety, and environmental protection as well as the

Radio Equipment Directive 2014/53/EU.

This symbol indicates that the product shall not be treated as household

waste. Please hand over your old or unused product to the applicable collec-

tion point for the recycling of electrical and electronic equipment or bring

your old product to your hearing care professional for appropriate disposal.

By ensuring this product is disposed of correctly, you will help prevent

potential negative eects on the environment and human health.

Test button

Battery

compartment

Status LED

Removable cover

Sensor 1 Sensor 2

Power supply Sensor 3

Wireless

alarm LED

(not used)

SIM card port

(not used)

GSM LED

(not used)

Transceiver overview

7Chapter 1 Read this rst Chapter 2 Installing a transceiver 8

Installing a transceiver

How to mount a transceiver

1Pull out the battery tab to start the transceiver.

2Mark and drill two holes. Mount it at least 1.5 m from the carer.

3Leave a 2 mm distance between the screw head and the wall. Hang the

transceiver on the wall and check that it is tted securely. Connect the

power supply to the transceiver and plug it into a mains outlet.The mains

outlet shall be installed near the transceiver and be easily accessible.

Repeat steps 1 – 3 to mount a new transceiver.

If the LED is It means that

Blinking in green • The system is working normally.

Blinking in yellow • The transceiver is activated by a sensor and sending an alarm.

Blinking in red • The transceiver’s battery level is low, see page 15.

Blinking in purple •The batteries are tted incorrectly/wrong type, see page 15.

The transceiver status LED

The transceiver status LED on the front shows the status. It can for

instance tell you when the transceiver sends an alarm or if an error has

occurred.

If an error occurs, check the LEDs under the cover for more information.

9Chapter 2 Installing a transceiver

Connecting sensors

You can connect up to 3 wired sensors to a transceiver, like for instance

an epilepsy alarm, an incontinence alarm and a door sensor.

How to connect a sensor

1Connect the sensor on the bottom side of the transceiver according

to the gure below. If the sensor has an RJ11 connector, select the

SENSOR 1 or SENSOR 2 input. If the sensor has a 3.5 mm mono tele jack

plug, select the SENSOR 3 input. Check that the connectors and cables

are tted securely.

2Verify the connection by activating the sensor. The transceiver status

LED will blink in yellow to show that an alarm has been sent.

Repeat steps 1-2 to connect a new sensor.

Each sensor has a corresponding LED on the pager according to:

SENSOR 1 - Orange LED

SENSOR 2 - Green LED

SENSOR 3 - Yellow LED

The red LED is reserved for testing.

If you have installed MULTIPLE transceivers, it will signal dierent, see p 14.

Detailed information on how to install and use the various sensors

can be found in the respective sensor’s user manual.

1 2 3

Ф5.5mm

123

Mount at least 1.5 m

from the carer.

75 mm

Transceiver

error

coverage Sound O

Sound On/O

Low battery

warning

Acknowledge

button

Charging LED

Bed shaker

test button

Power

LED

Bed shaker

outlet

Bed shaker

(accessory)

Replaceable

label

Sensor 1

Transceiver 1

Sensor 2

Transceiver 2

Sensor 3

Transceiver 3

Test button

Transceiver 4

On/O

Pager and charger overview

11 Chapter 3 Installing a pager

”click”

How to use the pager

When a sensor is activated, the pager will sound and vibrate. The LED color

and blinking pattern shows which transceiver/sensor has been activated.

If you want to Do this

Switch o the pager alarm • Press the pager Acknowledge button.

Mute the alarm • Push the pager Sound On/O switch up/down.

Switch the pager On/O • Push the pager On/O switch right/left.

Chapter 3 Installing a pager 12

Installing a pager

1Pull out the battery tab on the pager and charger to start the units.

2Plug the charger into a mains socket. The power LED lights up to

show that it is connected. Place the pager in the charger and check

that it clicks into place. The charging LED will blink/light up to show

that it is charging.

Remember to charge the pager for 6 hours before using it for the

rst time. When fully charged, the charging LED will turn o.

Connecting a transceiver to a pager

1To connect a transceiver, press and hold the pager acknowledge but-

ton. Release the button when the two center LEDs start to blink.

2Press the transceiver test button within 10 s to pair the units.

3A LED on the pager will light up to show that the transceiver is connected:

Orange LED - Transceiver 1 Yellow LED - Transceiver 3

Green LED - Transceiver 2 Red LED - Transceiver 4

1 2 3 4

123

Repeat steps 1-3 to connect a new transceiver.You can connect up to 4 units.

Deleting connected transceivers

1Press and hold the pager acknowledge button until the two center

LEDs start to blink. Press the button x 3 in quick succession.

2All the LEDs will blink x 2 to show that the paired transceivers have

been deleted. This action cannot be retrieved.

13 Chapter 3 Installing a pager

Activated transceiver Activated sensor Color and blinking pattern

Transceiver 1 Sensor 1 Orange

Transceiver 1 Sensor 2 Green

Transceiver 1 Sensor 3 Yellow

Transceiver 1 Test button Red

Activated transceiver Activated sensor Color and blinking pattern

Transceiver 1 Sensor 1 Orange

Transceiver 1 Sensor 2 Orange

Transceiver 1 Sensor 3 Orange

Transceiver 1 Test button Orange

Transceiver 2 Sensor 1 Green

Transceiver 2 Sensor 2 Green

Transceiver 2 Sensor 3 Green

Transceiver 2 Test button Green

Transceiver 3 Sensor 1 Yellow

Transceiver 3 Sensor 2 Yellow

Transceiver 3 Sensor 3 Yellow

Transceiver 3 Test button Yellow

Transceiver 4 Sensor 1 Red

Transceiver 4 Sensor 2 Red

Transceiver 4 Sensor 3 Red

Transceiver 4 Test button Red

How to interpret the pager signals

Using LED colors and blinking patterns, the pager shows which sensor

and transceiver has been activated.

The pager LED colors and blinking patterns dier depending on

whether you have ONE or SEVERAL transceivers in the system.

System with ONE transceiver - Each sensor has a dedicated LED color

System with SEVERAL transceivers

- Each transceiver has a dedicated LED color

- The sensors are identied by blinking patterns

Chapter 3 Installing a pager 14

System test

It is important to check the system’s functionality at least once a week.

Perform a full system test by activating all sensors and testing all trans-

ceiver alarm functions.

More frequent test intervals may be required if specied in the

sensor user manual.

More frequent test intervals may be required in special circum-

stances, if the system conguration is modied or if any of the units

are dropped.

Battery replacement

Check battery performance regularly on all units to ensure that the

system is fully functional. Please note that rechargeable NiMH batteries

should be replaced approx. every 2 years. Always keep batteries out of

reach of children and pets. Dispose batteries according to your local

environmental laws and guidelines.

Replacing the transceiver batteries

Unplug the mains power and open the transceiver

cover. Replace the old batteries with new ones; see the

instructions above the battery compartment.

Only use rechargeable NiMH AAA batteries.

NEVER mix NiMH batteries with alkaline batteries

as the batteries and unit can overheat.

Replacing the pager battery

Remove the belt clip and open the battery cover located

on the backside. Replace the old battery with a new one;

see the instructions inside the battery compartment.

Use rechargeable NiMH

AAA batteries only.

Replacing the pager charger batteries

Unplug themains power and openthe battery cover located

on the bottom. Replace the old batteries with new ones; see

the instructions inside the battery compartment.

Use rechargeable NiMH

AAA batteries only.

15 Chapter 4 Care and maintenance

Operation and maintenance

Failure to follow these care and cleaning instructions could

result in damage to the products and void the warranty.

Operating conditions

Operate the product in a dry environment where the temperature is

always between 0° and 35° C. Do not use or store the products near a

heat source. Do not use the pager in the bath or shower. If the pager or

transceiver gets wet or is exposed to moisture, it should no longer be

regarded as reliable and should therefore be replaced. Remove the bat-

teries if you don’t plan to use the product for an extended period of time.

Cleaning

To clean the product, unplug the power supply and all cables. Then use

a soft, lint-free cloth. Avoid getting moisture in openings. Don’t use

window cleaners, household cleaners, aerosol sprays, solvents, alcohol,

ammonia, or abrasives. This device does not require sterilization.

Service and warranty

If the product appears to be damaged or does not function properly, follow

the instructions in this leaet. If the product still does not function as in-

tended, contact your local dealer for information on service and warranty.

Warranty conditions

Bellman & Symfon guarantees this product (excluding the battery) for

two (2) years from date of purchase against any defects that are due to

faulty materials or workmanship. This guarantee only applies to normal

conditions of use and service, and does not include damage resulting

from accident, neglect, misuse, unauthorized dismantling, or contamina-

tion howsoever caused.

This guarantee excludes incidental and consequential damage. Further-

more, the warranty does not cover Acts of God, such as re, ood, hur-

ricanes, and tornadoes. This warranty gives you specic legal rights and

you may also have other rights that vary with territory. Some countries

or jurisdictions do not allow the limitation or exclusion of incidental or

consequential damages, or limitations on how long an implied warranty

lasts, so the above limitation may not apply to you.

This guarantee is in addition to your statutory rights as a consumer. The

above warranty may not be altered except in writing signed by both

parties hereto.

Chapter 4 Care and maintenance 16

If Try this

The transceiver status

LED blinks in red

• The transceiver battery level is low. Connect

the power supply.

Only use rechargeable NiMH AAA

batteries. NEVER mix NiMH batteries

with alkaline as the unit can overheat.

The transceiver status

LED blinks in purple

• The transceiver batteries are tted

incorrectly or of the wrong type. See above

for correct battery conguration and

installation.

Troubleshooting

Transceiver

17 Chapter 5Chapter 5 Troubleshooting and additional informationTroubleshooting and additional information

If Try this

The pager is not

charging

• Check that the pager is correctly placed in

the charger. The LED by the -symbol will

blink/light up to show that it is charging.

• Check that the charger is connected to

mains power. The LED by the -symbol

is lit to show that it is connected. If the

LED blinks, it is using the backup battery.

The backup batteries in

the charger is not working

and the -symbol is o

• Check that the backup batteries are

tted correctly and charged. Charge or

replace them, see Battery replacement

on page 15.

Pager charger

If Try this

The pager’s -symbol is

lit and the pager is

vibrating and beeping

• The pager has lost radio contact with a

transceiver. If you have >1 transceiver,

the LED position on the pager will show

which transceiver is out of range. Move

within radio range of the transceiver.

The pager’s -symbol is

lit and the pager is

vibrating and beeping

• A transceiver is indicating an error.

If you have >1 transceiver, the LED

position on the pager will show which

transceiver is faulty.

The pager’s -symbol is

white and the pager is

vibrating and beeping

• The pager has less than 2 h of battery

life left. Charge the battery by placing

the pager in the charger.

A full charge takes up to 6 h.

The pager’s -symbol is

red and the pager is

vibrating and beeping

• The pager battery is of the wrong type,

tted incorrectly or at. Check battery

placement and performance, see

Battery replacement on page 15.

The pager is not emitting

any sound and the

-symbol is lit

• The pager sound is switched o. Slide

the sound switch upwards to turn on

the sound, see Pager overview on p 11.

Pager

Chapter 5Chapter 5 Troubleshooting and additional informationTroubleshooting and additional information 18

Technical information

Amicus transceiver

Dimensions H 140 x W 105 x D 30 mm

Weight 210 g incl. batteries

Mains power Input: 100 – 240V ~ 50/60 Hz 0.3A

Output: 7.5V 1.5A

Only use the supplied adaptor

Backup batteries 4 x 1.2V AAA rechargeable NiMH batteries

Operating time 4 months

Power consumption 0.3 mA

Connections 1 x 7.5V power jack

2 x RJ-11 inputs

1 x 3.5 mm tele jack

Activation Via test button

Via sensors connected to the 3 sensor inputs

Radio frequency 869.2375 MHz

Range Up to 600 m line of sight. The range is reduced

by walls and large objects that obstruct radio

signals. The range can also be aected by other

radio transceivers such as TVs, PCs, mobile

phones or tablets.

Amicus pager

Dimensions H 91 x B 55 x D 23 mm

Weight 60 g incl. battery

Battery power 1 x 1.2V AAA rechargeable NiMH battery

Operating time 24 h

Charging time Up to 6 hours

Power consumption 35 mA

Activation Via radio

Radio frequency 869.2375 MHz

Range Up to 600 m line of sight. The range is reduced by

walls and large objects that obstruct radio signals.

The range can also be aected by other radio

transceivers such as TVs, PCs, mobile phones or

tablets.

Amicus pager charger

Dimensions H 110 x W 93 x D 110 mm

Weight 95 g incl. batteries

Mains power Input: 100 – 240V ~ 50/60 Hz 0.5A

Output: 7.5V 1.5A

Only use the supplied adaptor model

Backup batteries 4 x 1.2V AAA rechargeable NiMH batteries

Power consumption 200 mA

Connections 7.5V power jack

3.5 mm tele jack for bed shaker

Activation Via the test button that activates a bed shaker

Accessory BE1270 Bed shaker

There is an explosion hazard if battery is replaced by an incorrect type.

Dispose of used batteries according to the recycling instructions.

Chapter 5Chapter 5 Troubleshooting and additional informationTroubleshooting and additional information 20

Personalizing the pager label

A personalized label makes it easier to identify the dierent alarms.

Depending on conguration, you can write the name of the caretakers

or the installed sensors. An extra label is included in the package.

Replacing a label

1Remove the transparent plastic window protecting the LED panel.

Be careful not to damage the plastic.

2Replace the label.

3Attach the bottom large tabs of the plastic window in the lower holes.

Bend the plastic window and slide the upper tabs in place.

4Slide your nail along the sides of the plastic window to click the tabs

in place.

You can download and editable PDF version on our website.

”Click”

19 Chapter 5Chapter 5 Troubleshooting and additional informationTroubleshooting and additional information

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