Alpine DIG150 Manuel utilisateur

DIG150

Tiering Pot Fountain with

Birdhouse - LED

Limited Warranty Information

Thank you for choosing an Alpine product! We aim to please with our wide range of products

including Fountains, Birdbaths, Statuary, Pond Supplies & More. All of our products are constructed

from the highest quality materials. In the event that we have not achieved our usual standard of

excellence, we will repair or replace, at our discretion, within the warranty period. A valid proof of

purchase, with the purchase date clearly indicated, must be provided. Photos of defective

merchandise will also be required to help distinguish the actual cause of the defect. Please read

below for a detailed description of warranty coverage.

Water Damage

Alpine products are not manufactured to withstand extreme temperatures. Improper

storage that allows water to freeze within a product may cause damage and is considered

negligence and will, therefore not be covered under this warranty. The use of “hard water”

and/or caustic cleaners can affect the paint or other finishes. Failure to keep the unit clean,

and use of such additives/cleaners, will also void the warranty. Please note: for fountains,

it is normal for some splashing to occur and protecting the immediate surfaces is not the

responsibility of Alpine Corporation

Paint & Color (Retention and/or Loss)

The use of water will cause natural erosion to the color. This area can be touched up

using standard paint. The paint is designed to protect the entire finish against breakdown

of color. As with any product, all finishes with time will gradually fade and discolor. The

warranty will only cover against severe or complete fading within the first year from date of

purchase with the above exclusion.

Procedure/Service

Should a warranty/claim be needed, you should contact the retailer from whom you

purchased the product. If that is not an option, you can contact Alpine Corporation at

www.alpine4u.com. When contacting Alpine Corporation, you must be prepared to

show proof of purchase, provide photographs and any other information needed to

validate your claim. This may be necessary to distinguish between a partial or complete

replacement of a defective product. The warranty does not cover any items with multiple

parts; the warranty will ONLY cover the individual component of the unit/item that may be

defective. Replacement parts can be made available to a consumer through the original

selling party, or an approved parts retailer. If this is not an option, contact our customer

service department. Item is covered under one year limited warranty from the date of

purchase. When requesting replacement parts due to a warranty claim after 30 days of

purchase, credit card information will be requested for shipping charges.

Not Covered Under Warranty

The limited warranty will NOT cover cases of damages due to

1. Damages caused in Transit

2. Inadequate care and/or neglect

3. Environmental and/or natural elements

4. Immersion in water, unless specified

5. Improper Installation/Storage and/or Maintenance

This warranty is void if the product has been damaged by accident, misuse, negligence, improper

installation and/or modifications have occurred. This includes any and/or all defects arising out of

freezing water damage, hard water damage, failure to keep the unit clean and free of harmful

additives such as bleach, chlorine, etc…. which affects the paint and/or parts. This warranty also

does not cover any additional charges or installation, removal, disposal and/or shipping costs or

consequential damage associated with any warranty claim

Assembling & Using Your Product

Unpack all components carefully. Please check to ensure all parts have been

removed from the packaging. Some splashing may occur.

Components:

Bird Nest Topper

Small Bird Decoration

Tree Stump with Pots

Spout Connector

Transformer wit Plug

Back Cover

Assembling:

Remove product from the box, put base of fountain onto a flat surface.

Wipe with a damp cloth to remove any residual dust or poly-foam.

Fix the Bird Next Topper to the Tree Stump with Pots and screw together

tightly. (Diagram A)

Fix the Small Bird Decoration to the branch of the Tree Stump with Pots

and screw together tightly. (Diagram B)

Connect the transparent plastic tube inside the Tree Stump with Pots to

the Pump: then attach plug of LED lamp to the pump, and screw together

tightly. (Diagram C)

Place pump in the tank and gently press down, make sure the suction

cups grip firmly.

Fill the tank with clean distilled water, till the water level is about 3cm

below the rim (enough to completely submerse the pump), and slide the

Back Cover back on to the back of the fountain. (Diagram D)

Connect Transformer with the power cable, and screw together tightly

(Diagram E)

Connect Transformer with proper power supply.

Troubleshooting & Caution

If you have any questions and/or problems, please contact the retail store you

purchased this fountain from.

If your pump fails to run

Check the circuit breaker or try a different outlet to make sure the pump is

receiving electrical power.

Check the pump discharge and tubing for any kinks and/or obstructions

Any buildup obstructing the water flow can be flushed with a garden hose

Check the rotor by removing the front cover & plate to access the impellor area.

Turn the rotor and make sure that the rotor is not jammed or broken

If your pump “spews”

Check the water level to make sure the pump is completely submerged and

there if enough water in the basin to operate your fountain. Not having enough

water will cause your pump to spew

If your pump is making abnormal loud noises

Disconnect the pump from the electrical power supply and remove the front

cover & plate

Carefully grip the impeller and gently pull the impeller/rotor assembly out of the

pump housing

Rinse the impeller/rotor assembly and clean the cavity with clean water. If

breakage or damage is found, contact your local retailer for part

Fountain Care

We recommend to use Alpine’s all natural cleansing formula to eliminate foam,

lime scale and calcium buildup, fight mineral deposits, leave water crystal clear,

help prevent staining, remove organic contaminants and treat discolored water.

This formula will help prevent pump damage due to hard water build up.

i. For small sized fountains holding water up to 7liters of water, we

recommend Alpine Item # PPL100

ii. For larger sized fountains holding water over 7liters of water, we

recommend Alpine Item # PPL102

iii. For more information please visit www.alpine4u.com

Caution

oAlways unplug the pump from the electrical outlet before

cleaning & handling

oUses with clean water only, do not place the fountain and/or

parts in any other liquid

oPeriodically change water & clean the pump to keep free

from micro-organisms

oDisconnect and store the unit in a dry place if not in use for

an extended period of time

oDo not operate with water above 90°F or 30°C

oDo not lift, carry or pull the pump by the power cord

oDo not exceed the maximum voltage & wattage on

transformer

oNEVER LET THE PUMP RUN DRY

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