Alcatel IP 310 Manuel utilisateur

Alcatel Omni Office

IP 310 / 610 Handset

Quick Guide

Additional Guides available at

http://www.swcomms.co.uk/resource-

centre/user-guides-and-manuals

Service Desk 01392 330033

email: [email protected]

Customer Service 01392 315315

email: [email protected]

Issue 9 25.2.16

Basic Call Handling

Make a call

Dial number and press button to send (9 for

outside line)

Dial by name

Press button and type in 1st 3 letters of the

person you want to speak to using the number

pad, use to search for name then

press . To dial press the key (The

search is predictive e.g. search for South, press

book and then 7, 6, 8 and spell out the name, the

system will find the entry for you)

Answer a call

Press the button, screen will show in

conversation

End a call

Press button

Hold a call

Press button. This

will put caller on hold.

Retrieve a held call

Press button and the call will recall back to

you by ringing, press button to answer

Transfer a call

Dial extension number, this will automatically put

the caller on hold, when you are ready to transfer

the caller through press using the navigation

keys scroll to in the

display and to complete the transfer press the

key

Retrieve a call

Press button and the call will recall back to

you by ringing, press button to answer

Further Telephone Features

Redial last number

Access the menu by pressing the key. Using

the key, scroll down to the ‘Redial’ option

and press key. This will list the last number

dialled. To call the number, press the key

again.

3 Way Conference Call

Receive / make a call, dial 3rd party (Internal or

external), when 3rd party answers, introduce the

call. Press the key and scroll through the

menu to the ‘Conference’ option. Once you high

lighted this, press the key to activate the

conference.

Exit Conference Call

Hang up

Call pick up

Press the down arrow select “pick up” from

the menu list press the ok key

followed by again. Select “set”

and dial the extn number of the phone that you

wish to pick up

Activate touch tone dialling

When you have dialled a number, press “Menu”

scroll down and when ‘MF Code’

appears, press the OK key to activate it.

Customising Your Telephone

Lock keypad

Press the key and scroll down to ‘lock keys’

and then press OK again

Unlock keypad

Press the ‘padlock key followed by the hash

key

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