Alarm NX-208E Manuel utilisateur

NetworX CDMA Module |Installation Guide

NetworX CDMA Module

INSTALLATION GUIDE

Introduction

Alarm.com’s CDMA module can be used on NetworX 4V2, 6V2, 8V2, and 8E

panels. The module interfaces with the NetworX panel data bus and is

parts: A bus module (NX-592E) that connects to the panel via 3 bus wires,

and the CDMA radio daughter board that plugs onto the NX Gateway board.

The CDMA radio daughter board is the only new part. Figure 1 and Table 1

describe the components’ function and location.

Figure 1: NX-592E Gateway bus module, with CDMA radio daughter board on

the right (in gray).

Table 1: Components description

Component

Function

Bus LED

Indicates data bus activity between the panel and the

bus module.

Gateway status LEDs

Not used.

Wiring terminals

Provides wiring connection to the panel.

Antenna jack

Antenna connection for wireless data transceiver.

Radio Status LEDs

Indicates communication with the CDMA network,

report errors, and signal strength.

Serial number

A 15-digit number. Only the last 10 digits are used for

account activation.

NOTE: You do not need to reference the Status LEDs on the left side of the bus

device. Refer instead to the CDMA Status LEDs at the bottom of the radio.

CAUTION: THE NX-208E TWO WIRE SMOKE EXPANDER MODULE IS NOT

COMPATIBLE WITH ANY MODEL VARIANT OF THE INTERLOGIX NX-592E-XX

NETWORX CELLULAR MODULE OR THE ALARM.COM EVDT2-ZD-P6-B1-N-XX

CELLULAR MODULE. THE NX-208E AND ANY MODEL VARIANT OF THE

INTERLOGIX NX-592E-XX NETWORX CELLULAR MODULE OR THE ALARM.COM

EVDT2-ZD-P6-B1-N-XX CELLULAR MODULE SHOULD NOT BE INSTALLED

WITHIN THE SAME SYSTEM.

Installation Tips

Use the following tips to help guarantee your success with the Alarm.com

NetworX CDMA Module:

1) Make sure you create the customer account on the Alarm.com dealer

website at least 24 hours before installation.

2) Use the Radio Status LEDs on the module to check the signal strength

before you permanently mount the module.

3) Do a phone test to initiate communication (see Power up on page 2).

Status LEDs

Figure 1 shows where the radio status LEDs are on the module and Table 2

describes the LED functions. See Radio Status LEDs on page 3 for more

information.

Table 2: LED Functions

LED

Function

Error LED. Flashes 1 to 8 times in an 8-second interval to indicate

specific error. See Table 5 for errors and common fixes.

Panel Communication and Z-Wave status messages. Flashes every

time the module communicates with the panel and flashes in

patterns to indicate Z-Wave status.

CDMA Communication. Flashes every time the CDMA signal level is

checked and when packets are exchanged with Alarm.com.

CDMA Signal Level. Flashes 0 to 5 times to indicate signal strength, or

toggles on/off slowly when communicating with Alarm.com servers.

Z-Wave Error LED. See Table 6 for error descriptions.

Installation

Before you install the system, the module must be activated (see Account

Creation on page 5). The account creation process automatically activates

the module within 24 hours. Installation consists of finding a good mounting

location for the module to optimize wireless signal strength, mounting the

module, wiring the module, and installing a case tamper (if necessary).

Installation Guidelines

Use the following installation guidelines:

•The module draws a maximum of 65 mA (continuous) in PowerSave

mode and 100 mA (continuous) in Idle Mode and Connected Mode

from the panel. The module can draw up to 1600 mA (instantaneous

peaks) from the panel.

•Do not exceed the panel total output power when using panel power

for bus devices and hardwired sensors (refer to your panel

documentation).

•Use three-conductor, 22 or 18 gauge stranded wire to connect the

module to the panel. Table 3 shows the maximum wire length for each

gauge.

Table 3: Maximum wire length

22 gauge

40 ft. (12.2 m)

18 gauge

90ft. (27.4 m)

Tools and Supplies Needed

You will need the following tools and supplies:

•Small blade and Phillips screwdriver.

•Drill and bits for screws and/or anchors.

•Wire cutter/stripper.

•Three-conductor, 22-gauge or larger stranded wire.

•#6 panhead screws (4 included).

•Wall anchors (4 included).

•Eight 3.3kΩ resistors (if using wireless module).

Module Location Guidelines

Use the following guidelines to choose a location for the module:

•Check the signal strength before choosing a location. Do a walking

signal strength test by powering the module off the battery directly

(connect the COM and POS terminals). After two minutes, the radio

status LED 4 will flash between one and five times to indicate the CDMA

signal strength level (where 5 is the strongest signal). Alarm.com

recommends a signal level of two or higher for proper operation of the

CDMA Module.

•Avoid mounting the module in areas with excessive metal or electrical

wiring, such as furnace or utility rooms.

BUS LED

Gateway

Status

LEDs

Wiring

Terminals

Serial Number

Label

Radio Status

LEDs

Antenna

Jack

emPower

Button

NetworX CDMA Module |Installation Guide

•Locate the module near an outside wall, preferably on an upper level.

•Leave 12 to 18 in. (30 to 45 cm) of open space above the module for the

antenna.

•For homes or businesses located in canyons or with hills nearby, it is

necessary to place the antenna higher in the building.

Mounting

To mount the module, do the following:

1) Press down on the top of the enclosure cover (Figure 2) and set it aside.

Figure 2: Enclosure Cover

2) Snap the antenna onto the antenna connector (See Figure 3). To

connect the antenna, place one of your thumbs or fingers behind the

antenna connector. With your other hand, press the end of the micro-

miniature coaxial connector into the antenna connector until you

head a slight click.

Figure 3: Antenna connector and mounting holes

3) To avoid placing unnecessary strain on the antenna connector, which

can damage the module, use either of the following orientations

shown in Figure 4.

Figure 4: Antenna wire orientation

4) Place the module back plate on the wall at the desired mounting location,

check for level, and mark the three mounting holes and the wire access

area (Figure 3). Be sure to leave at least 12 to 18 in. (30 to 45 cm) above

the back plate for the antenna.

5) Set the back plate aside and drill holes at the mounting and wire access

area locations.

6) Use wall anchors where studs are not present and secure the back plate to

the wall with the enclosed screws.

CAUTION: You must be free of static electricity before handling electronic

components. Touch a grounded metal surface before touching the board.

Wiring

To wire the module to the panel, do the following:

1) Remove panel AC Power and disconnect the backup battery.

2) Wire the module to the panel POS, COM and DATA terminals (as shown in

Figure 5).

Figure 5: Wiring Terminals

Power Up

To power up the module and panel and start communication between them,

do the following:

1) Verify that all wiring between the panel and module is correct.

2) Connect the backup battery and restore AC power to the panel.

Note: Whenever any module is added or changed, you must remove panel

power and reapply it for the panel and module to communicate

successfully.

3) Verify that radio status LED 1 is not flashing any errors (see Radio Status

LEDs on page 3). Also, verify that LED 4 is flashing a signal level of two or

higher. Otherwise, relocate the module. If LED 1 and LED 4 are not

flashing, and LED 2 and LED 3 are flashing together, the module is in

PowerSave mode and the battery needs to be charged.

4) Perform a manual phone test by pressing *44 while the system is

disarmed (Make sure that panel’s Location 37, Segment 2, Bit 7 is set).

Note: if Location 37, Segment 2, Bit 6 is set, performing the phone test

will trigger the local siren. To avoid triggering the siren when

performing the phone test, make sure Bit 6 is OFF.

The panel will not show any indication that the phone test signal has been

sent. You can check the radio status LEDs L3 and L4: L4 should be blinking on

for 2 seconds and off for 2 seconds. L3 will blink once briefly as soon as you

press *44. If the account is reporting to a Central Station, wait for a minute

and check with the Central Station to see if the phone test signal was

received correctly. The phone test is also used by Alarm.com to set the

module's parameters the first time the module is powered up. It ensures that

Alarm.com will receive the sensors list and any other information required

for proper signaling.

Enrolling the Module

The NetworX control panels have the ability to automatically find and store

in memory the presence of all keypads, zone expanders, wireless receivers,

output modules, and any other device on the keypad bus. This allows these

devices to be supervised by the control panel. To enroll the devices, enter

Program Mode using the procedure outlined in the control panel installation

manual. When you exit Program Mode, the control panel will automatically

enroll the devices. The enrolling process takes about 12 seconds, during

which time the “Service” LED will illuminate. User codes will not be accepted

during the enrolling process. Once a module is enrolled, if it is not detected

by the control, the “Service” LED will illuminate. When initially powering up,

the control panel automatically performs the device enrollment process.

Press down

here

POS COM DATA

Gateway

Panel

KP POS KP COM KP DATA

Mounting Hole

Antenna Connector

Loop the wire and feed

it back through top

Feed the wire through

the bottom of the case

NetworX CDMA Module |Installation Guide

Radio Status LEDs

There are five small radio status LEDs, located on the bottom of the module

(see Figure 1). Table 4 below describes the LED functions.

Table 4: LED Functions

LED

Function

Error LED. Flashes 1 to 8 times in an 8-second interval to indicate

specific error. See Table 5 for errors and common fixes.

Panel Communication and Z-Wave status messages. Flashes every

time the module communicates with the panel and flashes in

patterns to indicate Z-Wave status.

CDMA Communication. Flashes every time the CDMA signal level is

checked and when packets are exchanged with Alarm.com.

CDMA Signal Level. Flashes 0 to 5 times to indicate signal strength, or

toggles on/off slowly when communicating with Alarm.com servers.

Z-Wave Error LED. See Table 6 for error descriptions.

LED Details

LED L1 (red)

L1 flashes when there is an error. The number of flashes indicates the error

number. If there are two or more errors at the same time, the errors will

flash one after the other. The LED will stay off for at least four seconds

between errors.

Table 5: Errors flashed on L1 (red)

Number of

flashes

Error and solution

Module cannot communicate with the panel. Perform a power

cycle on the panel. If the error persists lift the module out of

the panel and re-insert it. If the error is still observed try a

different module. Finally, if that does not fix the problem try a

different panel.

2 then 4

The module provisioning process could not be completed.

2 then 5

The module provisioning process could not be completed

because the module is currently roaming on the carrier’s

network.

The module is trying to register on the CDMA network. If it

persists for more than a few minutes, the module is having

problems registering with the CDMA network. Check L4 for

signal level. If signal level is lower than 2 “bars”, change the

panel’s location or use a remote antenna option. If the signal is

good, the module may be roaming on a CDMA network that

does not partner with our CDMA providers.

The module is registered on the CDMA network but cannot

connect with Alarm.com. Contact Alarm.com Technical

Support.

Radio portion of the module is not working correctly. If this

persists for more than a few minutes the module may need to

be replaced. This error is extremely rare so verify that the

module is flashing 5 times.

This is an error only if it persists for more than a minute.

Otherwise, it’s just an indication that the module is fixing an

unusual condition regarding communication with the CDMA

network.

There are bit sets in Location 21 that prevent Alarm.com from

getting the sensor list from the panel. In Location 21, segment

1, if bits 5 and 6 are set the module can not retrieve the sensor

list. Note that bit 7 will prevent location 21 from being

displayed at the keypad. Bits 5, 6 and 7 can only be set via the

Downloader program.

This could also mean that the module is not compatible with

the current panel type.

If it persists, the account may have been set up incorrectly.

Contact Alarm.com Technical Support. You will be asked to

check the serial number of the module.

LED L2 (yellow)

L2 flashes with every communication between the module and the panel.

Normal pattern calls for a series of quick flashes every two seconds in Idle

Mode or four seconds in PowerSave Mode. It also occasionally flashes in

patterns to indicate Z-Wave status. See Table 6 for a description of various

possibilities.

Table 6: Z-wave LED status indicators

LED 2

LED 5

Device status or error

Description

4-blink

Add Mode (lasts 120

seconds or until a device

is added)

In this mode you can add a

device to the local Z-Wave

network. Devices cannot be

added to a network if they

are already a part of a

network

2-blink

Delete Mode (lasts 120

seconds or until a device

is deleted)

In this mode you can delete a

device from a Z-Wave

network. A device can only

be in one network at a time,

and must receive a “delete”

command before it can be

learned into a new network

Solid

Successful add

node/remove

node/replication (lasts

60 seconds)

After receiving this signal

leave all devices by the

CDMA module for 1 minute.

Locks must be left next to the

module for 4 minutes

Solid

with

one

blink

Add node attempt failed

because node already in

network (lasts 60

seconds)

Device you attempted to add

to a network is already in a

network, and must be

“deleted” before it can join a

new network

2-blink

No other nodes are in

the network (lasts until a

device is added to the

network)

No devices have been added

that can be controlled by the

CDMA module yet. See

above for instructions on

how to add devices

5-blink

Learn mode error (lasts

60 seconds)

The device was not

successfully added to the Z-

Wave network.

6-blink

No Home ID present

(lasts until the module

connects to Alarm.com

and is configured)

When the CDMA module first

connects to Alarm.com it is

configured with a necessary

unique network ID

LED L3 (yellow)

L3 flashes with every communication between the module and its radio unit

in Idle Mode, and with every communication with Alarm.com in Connected

Mode. In PowerSave Mode, this LED flashes in unison with LED 2.

NetworX CDMA Module |Installation Guide

LED L4 (green)

L4 indicates the CDMA signal level as a number of flashes (0 to 5 bars). The

number of bars may not correspond to the bars shown on your cell phone. A

level of 5 bars is obtained only in the strongest signal conditions.

Signal level is updated every ten seconds if it fluctuates, or every 30 seconds

if it is fairly stable.

If L4 is not flashing it indicates one of the following states:

•The module is in Powersave Mode

•The module just powered up

•There is no CDMA coverage in the area. Alarm.com recommends a

steady signal level of 2 or higher for proper operation of the module.

In Connected Mode, the LED toggles on and off.

LED L5 (yellow)

L5 indicates Z-Wave errors. See Table 6 above for more details.

Module States (modes)

There are three module states (modes).

Idle

In Idle mode, the AC power is up, the battery level is greater than 11.5 volts,

and the module is not currently connected to the Alarm.com servers. This is

normal for the module and the most common state.

LED 1. Flashes errors, if any.

LED 2. Indicates communication with the panel.

LED 3. Indicates communication with the radio unit.

LED 4. Indicates the signal level (1 to 5 bars).

PowerSave mode

In PowerSave mode, the module just powered up, AC power is down, or

battery level is less than 11.5 volts. The radio part of the module draws 10

mA in PowerSave mode. It is fully functional and will go into Connected

mode as soon as a signal needs to be sent. Doing a manual phone test will

switch the module into Idle mode and update the signal level reading.

LED 1. Inactive.

LED 2. Indicates communication with the panel.

LED 3. Same flashing pattern as LED 2.

LED 4. Inactive.

Connected mode

In Connected mode, the module is connected to the Alarm.com servers and

reported an alarm or other condition. The module stays in Connected mode

for at least six minutes after the last message is exchanged. Entering Installer

Programming mode will cause the module to go into Idle mode.

LED 1. Flashes errors, if any.

LED 2. Indicates communication with the panel.

LED 3. Indicates communication with Alarm.com.

LED 4. Alternates two seconds on, then two seconds off.

Module Troubleshooting Information

During account creation and other troubleshooting it may be necessary to

know the serial number, the SIM card number, or the types of reports that

the CDMA module is allowed to transmit. These can be found using the

following procedure on an LCD keypad (Skip this section if there is no LCD

keypad connected to the panel):

The CDMA module will record its serial number and list of allowed reports

into the name fields of zones 190 and 192 of the LCD keypad. These zone

names can be viewed on any LCD keypad, even if the panel doesn't support

192 zones. To access these zone names, press *92 + installer code to enter

Zone Name Programming Mode. Then enter 192# for the module serial

number or 190# for the reports list.

By default, the keypad shows "Zone 190" or "Zone 192". To tell the CDMA

module to show its information in place of these zone names, add a space in

front of the zone names by pressing the Stay button, followed by * (star

button) and # (pound button) to validate the entry. When you are done with

all 3 zones, press Exit to leave programming mode.

Within 1 to 2 minutes, the module will update the zone names that start with

a space with the required information. Zone 192 will show the updated serial

number, zone 191 will show the updated SIM card number, and zone 190 will

show the updated list of allowed reports. You can tell that the module

updated the fields by the fact that the leading space will have been removed.

Table 7 describes the reporting bits as indicated in the text field for zone

#190:

Table 7: Reporting Bits

Phone Test

Panel programming

Alarms

Tamper

System trouble

Cancels

Sensor trouble

Normal activity

Arming/disarming

Modem on line

Sensor bypass

Pings

AC power failure

Panel low battery

Phone failure (phone failure will always be reported for alarms and cancels)

Equipment List and Zones

On NX, the Alarm.com module cannot automatically determine how many

zones are installed. The module assumes that the first 20 zones are installed

by default. The module needs to know the highest numbered zone installed

in order to send an accurate equipment list to Alarm.com. The equipment list

is used for alarm reporting to the Central Station and is displayed on the

Alarm.com websites.

The number of zones can be changed via one of these 4 methods:

•Trip the highest zone installed (put the zone in alarm or do the Walk-

Test procedure). This method can only increase the number of zones.

To decrease the number of zones, use one of the alternative options

below.

•Send the “Highest Zone Number” command from the Equipment page

on the Dealer Web Site.

•Enter the max zone number in location 189 of the main LCD keypad

(see procedure below)

•Zones that are not installed should be skipped by setting their partition

to 0 (locations 26, 28, 32...) or else they will be listed in the equipment

list on the web site.

Note: NX-8E supports up to 192 Zones. Alarm.com can monitor any of the

first 120 zones for Normal Activity (non-alarm sensor activity - subject to

the limitations of the Alarm.com service plan). All 192 zones are monitored

for Alarms and troubles.

Procedure for displaying or for changing the number of zones via location

189 of an LCD keypad:

1) Type *92 + installer code to enter Zone Name Programming Mode.

2) Enter 189#.

3) Press the STAY button to add a space at the beginning of the zone name.

4) Press * to validate the space.

5) Press # and EXIT to exit Zone Name Programming Mode.

Wait one minute and then repeat the steps above. You should see

“ZMAX:xxx”, with no space at the beginning, and with xxx being the highest

zone number that the CDMA module is going to list in the equipment list. To

change this number of zones, do the following:

NetworX CDMA Module |Installation Guide

1) Press the STAY button to add a space at the beginning of the zone name.

2) Press * to move over the “:”.

3) Press “Chime” to remove the “:”

4) Press * to move over the digit you want to change.

5) Press the up or down arrow to change the digit.

6) Press * to validate the new digit.

7) Repeat steps 4, 5, and 6 with the other digits.

8) Press # and EXIT to exit Zone Name Programming Mode.

Within one minute, the CDMA module will update its equipment list

according to the number of zones you specified. This equipment list will be

sent with the next phone test or alarm.

Local Zones

Bit 8, segment 1 of the Zone Type Characteristic Select locations determines

whether the CDMA module will report alarms for this sensor type (See

locations 111, 113, ..., 169).

If bit 8 is set, the panel and the module consider this sensor type as “local”

and will not report an alarm (The alarm will be “reported” locally via the

siren if so programmed).

Bypassed Zones

The CDMA module will report bypass on a zone only when the zone is in an

“armed” state. The arming level of a zone is determined by 4 bits of segment

1 of the Zone Type Characteristic Select locations:

Bit 1: Fire zone –Bypass is sent regardless of panel arming state

Bit 2: 24 Hour zone –Bypass is sent regardless of panel arming state

Bit 7: Interior zone –Bypass is sent only when panel is armed away

Bit 8: Local zone –Bypass is never sent

Troubleshooting/Testing

Check the radio status LED 1 to see if it is flashing any errors. See Table 5 on

page 3 for descriptions of the errors indicated.

Check radio status LED 4 for signal strength (if it is toggling on and off it is

connected). If signal strength is less than 2, do a walking signal strength test

(see Module Location Guidelines on page 1).

If touchpads/sirens are beeping even though the system is not armed, press

* 2 to display the trouble condition. Refer to specific touchpad manual for

more details.

Account Creation

Before installing the Alarm.com CDMA Module in a NetworX system, a new

customer account needs to be created with Alarm.com. We recommend

creating the account at least 24 hours in advance of installation to ensure

that the radio is activated prior to installation.

To activate an account go to www.alarm.com/dealer and login. Under the

“Customers” heading at the top left of the page click on “Create New

Customer”. You will need the following customer information to create the

account:

•Customer Name

•Customer Address

•Customer Phone Number

•Customer E-mail

•Preferred login name for the customer

•Alarm.com Module Serial Number

At the end of the account creation process you will be able to print a

Welcome Letter for the customer that has their login information and

temporary password for the Alarm.com website.

FCC Compliance

Changes or modifications not expressly approved by Alarm.com can void the

user’s authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a

Class B digital device, pursuant to part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against harmful interference in a

residential installation. This equipment generates, uses, and can radiate

radio frequency energy and, if not installed and used in accordance with the

instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to

radio or television reception, which can be determined by turning the

equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different form

that which the receiver is connected

Consult the dealer or an experienced radio/TV technician for help.

Operation is subject to the following two conditions:

(1) This device may not cause interference

(2) This device must accept any interference, including interference that may

cause undesired operation of the device

This equipment complies with the FCC RF radiation exposure limits set forth

for an uncontrolled environment. This equipment should be installed and

operated with a minimum distance of 20 centimeters between the radiator

and your body.

FCC ID: YL6-143200C5V4

Specifications

Compatibility

NetworX 4, 6, 8 and 8E. (Note: certain older V1 NX4, 6

and 8 may not be fully supported).

Power

requirements

5 to 15 VDC, 12 V nominal, 65 mA (continuous) 1600 mA

(instantaneous peaks) maximum (from panel or auxiliary

power supply)

Cellular network

Dual-band CDMA/1xRTT (3G)

Listings

FCC Part 15, Verizon Certified

Power/data bus

One three-wire NetworX power/communication data bus

Indicators

One module/panel communication status LED, one

module power LED, one automation LED, three wireless

communication status LEDs, and 4 GSM status LEDs

Operating

Temperature

32 to 120°F (0 to 49°C)

Storage

Temperature

-30 to 140°F (-34 to 60°C)

Humidity

90% relative humidity noncondensing

Case color

Belgian gray

Case material

High-impact, ABS plastic

Dimensions

5.25 x 4.125 x 1 in. (H x W x D).

Installation

Wall Mount

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