5
You should carefully inspect your
Dish Heater
to assure that no damage has occurred in transit. If
however, damage is detected see the following damaged goods policy. Under no condition may a
damaged unit be returned to Aladdin Temp-Rite without rst obtaining written permission (return
authorization). No credit will be issued for claims not reported to Aladdin within ten (10) business days
from receipt of shipment.
ALADDIN DAMAGED GOODS POLICY
There are two types of damaged merchandise:
● Visual Damage ●Concealed Damage
Visual Damage – When the product being received is visibly damaged.
1. Receiver should not accept merchandise with visual damage.
2. Receiver must sign delivery receipt “refused merchandise due to damage” and specify damage.
3. Receiver should call Aladdin Customer Service immediately after refusal.
4. Carrier will notify Aladdin Trafc Department and a claim will be led.
5. Carrier will send acknowledgement of claim within 7 days after receiving.
Concealed Damage – When damaged merchandise cannot be externally detected.
Any receiving operation should be looking for this type of damage. Sometimes, however,
depending on the type of product, it is almost impossible to notice.
1. Merchandise must not be removed from point of delivery and all packaging must be kept intact.
2. Receiver must contact Aladdin customer service to report damage.
3. Aladdin trafc department will request inspection based on the dollar value of the cargo.
4. Aladdin trafc department will le a claim based on the ndings of the inspection.
Failure to comply with these policies will result in the customer’s responsibility to le claims.
NOTE: The installation instructions are similar for all the heaters.
A. All models are equipped with a self-leveling mechanism that is removable through the
top of the unit so that adjustments can be made to the tension springs. By adding or
rmoving springs, the proper dispensing height can be obtained. Refer to the table on page
7 to adjust the DH07 or DH08 to dispense either 9" china or Alacite® dishes. (The heaters are
factory preset for china dispensing) Adjustments should be done as part of the initial equipment
set-up or when a change of dinnerware occurs.
II. RECEIVING INSPECTIONS
III. INSTALLATION
FOR PARTS & SERVICE CALL 1 (800) 888-5426
