Eco Shrink Manual 6/45 Warranty & Terms and Conditions of Sale
1. Warranty & Terms and Conditions of Sale
AESUS refers to Aesus Labelling Systems, Aesus Packaging Systems Inc, and DL Tech Inc.
GUARDING: Guarding provided may not suit your local requirements. Additional guarding is available at extra cost and can be provided to meet your
requirements. Please examine the guarding included and advise us immediately should you require any changes.
PERFORMANCE GUARANTEES: The performance of Aesus machinery to do a particular task, at a particular speed, with a customer’s products (caps,
containers, labels, shrink sleeves, etc.) depends on many variables. These variables may also include the ambient temperatures, the environment, the quality
of the components, the quality of the film or the labels, the backing paper, the design of the container, and possibly many other considerations. Aesus in the
light of their experience attempt to provide what Aesus deems is an acceptable and/or affordable solution. Therefore, due to so many possible variables,
Aesus cannot positively guarantee all aspects of performance. Customers are expected to perform a final acceptance test at Aesus’s facility with as many of
their components as possible, and Aesus will do their absolute best to help the customer find a solution to any challenging issues, only charging the customer
at Aesus’s cost for the work done in the attempt to find an acceptable solution.
TESTING: Quotations are always subject to final testing of bulk samples. Changes and additional costs incurred in order to achieve proper operation, or to
reach estimated speeds of the machinery, after testing of bulk samples, will be charged at cost, when not otherwise agreed to in advance. In those cases
where bulk samples are not supplied, equipment will be tested for normal functioning only. Performance on products not submitted whether expressed or
implied cannot be guaranteed.
OTHER MANUFACTURERS: It should be understood that although Aesus will do their best to ensure that coders, vision systems, barcode readers, UV
detection systems, etc., that are manufactured by others but integrated by Aesus, perform appropriately at installations and during FATs (should the
customer have purchased FAT tests at Aesus, or with Aesus in attendance at the customer’s facility), Aesus does not guarantee these items, nor will Aesus be
held responsible to delivery delays caused by deficiencies of such systems. The customer should do their due diligence in the choice of coding and checking
systems that are appropriate. Aesus may facilitate the process by purchasing these items on behalf of the customer, but it is understood that Aesus passes
the warranty (ies) of these items to the customer upon delivery of the machine. If any of these systems fail to perform, the customer should deal directly
with the supplier in question, although Aesus will do their best to help facilitate this process.
An ”Aesus in attendance” run is a test of a duration that is acceptable to both Aesus and the customer (at suitable charges) at an Aesus facility or at the
customer’s facility, with qualified Aesus engineer(s) in attendance for the purpose of qualifying and accepting the machine (FAT).
SAMPLES AND TEST MATERIAL: In order to confirm the order and the estimated time for machine manufactures, representative samples of all materials and
containers to be used on the machine must be available at the factory. Samples, as requested, are to be forwarded free of charge, freight prepaid to the
factory by the customer, indicating minimum values for customs purposes where applicable. All samples will be returned with all the tested machinery. In
the case where returning product will significantly increase the freight costs, the buyer will have the option of paying for proper disposal of their samples.
Normally a 15 minute “production run” of samples of each size bottle (or more), and adequate samples of products, band, or other consumables are
required in order to ensure the proper operation of the machine. Samples must be sent free of charge, freight and duties prepaid to arrive within 30 days of
order date. Late delivery of the samples will result in late delivery of the machine.
MATERIALS AND CONSUMABLES: Aesus assumes no responsibility for materials and consumables purchased by the buyer regardless of testing performed
and recommendations made. Aesus recommends that the customer does not buy considerable quantities of consumables such as film, band, sleeving, caps,
labels, etc. until final satisfactory tests have been conducted to prove suitability of such.
MACHINE ACCEPTANCE: When machinery is complete, the customer will be requested to visit the Factory for machine Acceptance Testing (FAT). All features
will be demonstrated, as well as a five-minute continuous production run on all sizes of samples supplied. Additional charges apply for longer acceptance
tests or when more than 3 product sizes are to be tested. The machine will be deemed to be complete and accepted by the customer when the
manufacturer has demonstrated the machinery operating at the required speeds and quality specified.
ON-SITE ACCEPTANCE TESTING: Customers have the option of having the acceptance tests repeated at their facilities, by contracting for a representative of
the original equipment manufacturer or Aesus to carry out the test on-site, at prevailing rates.
INSTALLATION LABOUR AND TRAINING: Installation of and training on equipment and accessories is not included and can be done by Aesus or by those of
Aesus’s agents and representatives on request at prevailing rates. Note that some equipment such as coders, vision systems, barcode readers, UV detection
systems, etc., that are manufactured by others (OEMs) but integrated by Aesus, can be complicated and Aesus technicians may not be familiar with many
aspects of these items. Customers should also consider engaging OEM trained technicians for these complicated systems. When equipment is not installed
by us, Warranties shall be limited to replacement of defective parts, FOB supplier factories, supplied prepaid and credited on return of defective parts.
DAMAGE CLAIMS: Great care is taken in packing all machines, parts and accessories. All claims for breakage or damage whether concealed or obvious must
be made to the carrier as soon as possible after receipt of the shipment.
WARRANTEE: Equipment and Component warranties are in accordance with those of the original equipment supplier, but for Aesus manufactured
components shall be 12 months, based on single shift usage. Wear parts, and those parts found not to be installed according to the equipment
manufacturers or Aesus instructions, abused, not used in accordance with the application originally intended, or modified without prior approval of the
original equipment manufacturer or Aesus are excluded. Labour or travel to replace defective parts is not included.