`
Installation Guide V1.1 7
3 - APPLE DEVICES
Downloading The Apple App
The MyPlace apple app requires your device to be running Apple iOS 9 or greater,
please check to ensure you device meets this requirement before continuing
below.
1. If you do not have an Apple ID and password, then create one and verify your
email by checking and following the instructions in the email sent to you from
Apple.
a. See instructions here: http://support.apple.com/kb/ht2534
b. Be sure to set your country to Australia (or South Africa if applicable.)
2. Download the MyPlace App from the Apple App Store.
a. Using your iPhone/iPod/iPad - click on the App Store icon.
b. Click on the Search tab.
c. Type “MyPlace” into the search box.
d. Press Search.
e. Select the MyPlace App by Advantage Air (It’s Free).
f. To install, press the blue GET button, and then Green INSTALL button.
g. Enter your Apple ID password (it’s case sensitive).
Multiple MyPlace systems
If you are using an Apple device & have multiple MyPlace systems installed in your
home on the same WiFi network, there are a few extra steps required to congure
the MyPlace Apple app so you can control all of your systems from your iphone /
iPod or iPad.
1. On your iPhone/iPod/iPad open the Apple “SETTINGS” app.
2. Scroll down the list until you nd “MyPlace” then press it.
3. Press “Find Extra Systems” switch to ON.
Installation Troubleshooting
1. Do you have an older Apple device? MyPlace requires your device to be
running Apple iOS 9 or greater.
Tip: Check if you can upgrade your iOS.
2. If you are using an iPad, then in the App Store you will need to select the iPhone
apps button at the top of the search results screen.
If your device does not fall into the above categories, you should have no problem
downloading the App to your Apple device.
