Adva FSP 3000R7 Manuel de programmation

Fiber Service Platform 3000R7

Maintenance and

Troubleshooting Manual

Product Release 16.2

Document Issue A (4/5/2017)

Document Number 80000042876

Optical Networking SE ("ADVA Optical Networking"), the Apache Software Foundation

(http://www.apache.org), Teodor Danciu (http://jasperreports.sourceforge.net), and/or other open source

software. Some software was created using ORBacus for Java by Object-Oriented Concepts, Inc.

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Phone +49(0)89-890665-0

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Table of Contents

Related Documents Overview 11

Preface 15

Purpose and Scope 16

Audience 16

Documentation Revision History 16

Document Conventions 23

Typographic Conventions 23

Safety Symbol and Message Conventions 24

Obtaining Documentation 25

World Wide Web 25

Ordering Documentation 25

Documentation Feedback 25

Obtaining Technical Assistance 25

Customer Portal 26

Technical Services 26

Contact ADVA Optical Networking 26

Preparation for Troubleshooting 29

Requirements 30

Cleaning and Inspecting Fibers and Ports 32

General Reminders and Warnings 33

Reminders 33

Best Practices 34

Required Tools 34

Cleaning Fiber-Optic Connector Plugs 34

Cleaning and Inspecting Connector Receptacles 37

Cleaning and Inspecting Fiber Jumpers 38

Dry Cleaning Technique Using Cartridge and Pocket-Style Cleaners 38

Dry Cleaning Technique Using Lint-Free Wipes 40

Wet Cleaning Technique Using Lint-Free Wipes 41

Wet Cleaning Using Lint-Free Swabs 42

Dry Cleaning Using Lint-Free Swabs 43

Vendor-Specific Cleaning Techniques 44

Cleaning MTP Fiber Cable Ends 44

Cleaning Recommendation for Optical Ports of Pluggable Transceivers 45

Handling Equipment 47

Handling a Shelf 47

Handling Modules 48

Handling Pluggable Transceivers 49

Handling Fiber-Optic Cables 50

Optical Fiber Requirements 51

Finding Your Problem - Follow the Light 53

FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 3

Shelves and Power Supply Units 59

Troubleshooting Shelves 60

SH1HU-F/2DC, SH1HU-HP/2DC and SH1HU-HP/E-TEMP/2DC Shelf LEDs 60

SH1HU-F/2DC, SH1HU-HP/2DC, and SH1HU-HP/E-TEMP/2DC Fan Status LED 62

SH1HU-F/2DC, SH1HU-HP/2DC, and SH1HU-HP/E-TEMP/2DCSlot Status LEDs 63

SH1HU-F/2DC, SH1HU-HP/2DC, and SH1HU-HP/E-TEMP/2DC Power Status LEDs 65

SH1HU-F/2DC, SH1HU-HP/2DC, and SH1HU-HP/E-TEMP/2DCNetwork Element Status

LEDs 66

SH1HU-R(/PF) Shelf LEDs 68

SH1HU-R(/PF) Fan Status LED 69

SH1HU-R(/PF) Slot Status LEDs 70

SH1HU-R(/PF) Power Status LEDs 72

SH1HU-R(/PF) Network Element Status LEDs 73

SH7HU(-R) Shelf LEDs 75

SH7HU(-R) Fan Status LEDs 76

SH7HU(-R) Slot Status LEDs 77

SH7HU(-R) Network Element Status LEDs 79

SH9HU and SHX9HU Shelf LEDs 81

SH9HU and SHX9HU Fan Status LEDs 82

SH9HU and SHX9HU Slot Status LEDs 83

SH9HU and SHX9HU Network Element Status LEDs 85

OTDR Shelf LEDs 87

Troubleshooting Power Supply Units 88

PSU/1HU-R-AC and PSU/1HU-R-DC-200 89

PSU/7HU-AC and PSU/9HU-AC 90

PSU/7HU-DC, PSU/7HU-DC-HP, PSU/7HU-DC-800, PSU/X9HU-DC-800, and PSU/9HU-DC 91

PSU/7HU-R-DC 92

Core Type Channel Modules 95

Troubleshooting Core Type TDM Channel Modules 96

4TCC-PCN-2G1U+2G5 97

4TCC-PCTN-2G7+10G 104

4TCC-PCTN-10G+40G-L#DC 111

10TCC-PCN-2G7US+10G 120

10TCC-PCTN-4GU(S)+10G 127

10TCC-PCTN-10G+100GB and 10TCC-PCTN-10G+100GC 134

10TCC-PCN-3GSDI+10G 143

10TCC-PCN-40GU+100G 150

16TCC-PCN-4GUS+10G 157

Troubleshooting Core Type WDM Channel Modules 165

2TWCC-PCN-2G7U 166

2WCC-PCN-10G 173

4WCC-PCN-10G 180

WCC-PC1N-2G7U 187

WCC-PCTN-10G 194

WCC-PCTN-100G(A,B) 202

WCC-PCN-100G 210

WCC-TN-40G-L#DC 220

10WXC-PCN-10G 226

4 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A

Access Type Channel Modules 231

Troubleshooting Access Type TDM Channel Modules 232

2PCA-PCN-10G 233

2TCA-PCN-1G3+2G5 239

2TCA-PCN-622M+2G5 246

4TCA-LS+1G3-V 252

4TCA-PCN-4GU(S)+4G 257

8TCA-PC-2G1U+10G-V 264

10PCA-PCN-1G3+10G 270

Troubleshooting Access Type WDM Channel Modules 276

2WCA-PCN-10G 277

WCA-PC-10G-V 281

WCA-PCN-2G5U 286

5WCA-PCN-16GU 297

Enterprise Type Channel Modules 301

Troubleshooting Enterprise Type TDM Channel Modules 302

5TCE-PCTN-8GU+(AES)10GS 303

5TCE-PCN-8GU+(AES)10GS 312

5TCE-PCTN-10GU+(AES)10G 321

5TCE-PCN-10GU+(AES)10G 330

8TCE-ESCON+2G5-V 339

8TCE-GLINK+2G5-V 343

10TCE-PCN-10G+100G(-GF) 347

10TCE-PCN-16GU+(AES)100G and 10TCE-PCN-16GU+AES100G-BSI 353

Troubleshooting Enterprise Type WDM Channel Modules 368

WCE-PCN-100G(B) 369

4WCE-PCN-16GFC 377

Management and Switch Modules 385

Troubleshooting Management Modules 386

NCU 386

Troubleshooting Serial Connection Issues 387

Troubleshooting Ethernet Connection Issues 388

Troubleshooting NCU Configuration Issues 389

NCU LED Status 390

NCU-II-P 392

NCU-S 394

SCU 396

SCU-II 399

SCU-S 401

OSCM 403

UTM and UTM-S 405

PSCU 408

CEM/9HU 411

Troubleshooting Switch Modules 414

OPPM 415

VSM 418

RSM-OLM#1630 420

RSM-SF 423

FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 5

Reconfigurable Optical Layer Devices 425

ROADM-C40/40/OPM-3HU/2DC 426

ROADMand CCM Modules 429

4-OPCM 434

Optical Filters (Passive Modules and Shelves) 437

Optical Amplifiers 441

Fixed Pump-Power EDFA Modules 442

Fixed Gain-Controlled EDFA Modules 444

Fixed Gain-Controlled, Single-Stage EDFA Modules 445

Fixed Gain-Controlled, Double-Stage EDFA Modules 447

Variable Gain(-Controlled) EDFA Modules 451

Variable Gain-Controlled EDFA Modules 452

Variable-Gain EDFAModules 458

RAMAN-C10 Module 459

2RAMAN-C15-LL Module 467

AMP-S20H-C15 and AMP-S20L-C15 Modules 475

EDFA-S20H and EDFA-S20L Modules 486

2EDFA-S20L-S10L Modules 495

Dispersion Compensation Modules 507

NCU Troubleshooting 509

Viewing IP Addresses 510

Setting NCU Passwords to Default Values 511

Resetting Passwords in First Generation NCUs 512

Resetting Passwords in Second Generation NCUs 514

Controlling Boot Loader Access 516

Restarting the NCU 517

Warm-Starting the NCU 517

Cold-Starting the NCU 518

Deleting the Active Database 520

Replacing the NCU Compact Flash 521

Removing the NCUCompact Flash 521

Installing Compact Flash in an NCU 523

Replacing an NCU 526

Basic Requirements 527

Required Information 527

Required Equipment 529

Replacing a Malfunctioning NCU 530

Replacing a First Generation NCU with an NCU-II 537

Control Plane Maintenance and Troubleshooting 543

Maintaining Tunnels and Services 544

Converting an Existing Service to Control Plane Management 544

About WDM Cross-Connections 548

Converting a Service from Control to Management Plane Ownership 550

Repairing Tunnels after Replacing a Network Element 551

6 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A

Viewing Traffic Engineering Information in an NE 555

Manually Restoring a Path 559

Troubleshooting Control Plane Issues 560

Checking Status of TE Links 560

Verifying List of TE Routers 560

Checking Synchronization Status of TE Links 561

Verifying Logical Interfaces 562

Verifying Physical Connections 562

Checking OSPFSettings 563

Verifying All Nodes are Listed 563

Ensuring the Correct Topology 564

Verifying OSPFNeighbors 565

Resolving Connection Failures Resulting from MTU Size Mismatches 566

Tracing a Channel Through the Node 568

General Module and Management Configuration 569

Configuring SNMP Settings 570

Configuring In-band Management 571

In-band Management on Channel Modules 571

In-band Management Configuration Example 571

Example of Configuring the ECC 572

Example of Configuring the NCU 573

Example of Disabling the Far-End LAN IP Interface 574

Example of Verifying Connectivity 574

Configuring Loopbacks 575

Configuring a Client Interface Loopback 576

Configuring a Network Interface Loopback 576

Configuring Clock Speeds 578

Setting Auto Laser Shutdown 579

Forcing and Releasing Lasers 581

Checking for Higher-Level NTP Servers 583

Configuring an OSCM 584

Configuring OSPF 585

Tracking a Channel in a Node 586

Tracking a Channel through a Node 586

Configuring Trace Monitoring 589

Configuring SONET/SDH Traces 589

Configuring OTNTraces 590

Configuring Wavelengths 593

Reconfiguring Wavelengths 593

Restarting Modules 595

Exporting Network Element Logs 597

Configuring Equipment Capabilities 598

Increasing Capability 598

Viewing Capability Level 598

Updating Software, Firmware, and Database 601

About Software and Database Files 602

The Software Package 602

Handling of Files 603

FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 7

Software and Database Compatibility 604

Software Update and Switchback 604

About NE Software Version and File Names 606

Database Restoration Guidelines for Control Plane Users 607

Fixing Corrupted Database on a Single NE 607

Ideal Case 607

Case 1:Signaling state for tunnel is present in the network, but the restored database

has no knowledge of it 607

Case 2:Restored database has a tunnel marked "in-service", but no signaling state

(connections) is present in the network 607

Case 3: Restored database has a tunnel marked "in-service", signaling state for the tun-

nel is present, but the connections in the database do not match those in the network 608

Case 4: Database was restored while tunnels were in service 608

Provisioning a Green-field Network 609

Backing Up and Restoring the Database 610

Backing Up the Database 610

Backing Up the Database at a Scheduled Time 611

Viewing Files Stored on the NE 613

Restoring the Database 614

Viewing Module Firmware Versions 616

Updating the NE Software Release 617

Transferring Software to the NCU 620

Transferring Firmware Packages to All Modules (Native) 621

Activating Software 623

Scheduling Software Activation 624

Transferring and Activating Firmware on All Modules 625

Performing Other Software Update Actions 628

Reverting to the Previous Software Release 628

Updating Modules with Encryption 628

Enabling Update of Modules with Encryption 629

Updating Encryption Module Firmware 629

Updating HD Module Firmware 630

Updating a Module 631

Updating Modules of the Same Type 632

Transferring Files To/From the NE 633

Uploading Files from the NCU 633

Downloading Files to the NCU 634

Downloading Files from the SCUto the NCU 635

Performance Management 637

Introduction 638

Performance Monitoring at the Physical Layer 639

Recorded Measurements 639

Real Time Measurements 640

Physical Layer Counter 641

Performance Monitoring at the Data Layer 642

SDH/SONET Performance 643

OTN Performance 644

Physical Coding Sublayer (PCS) Performance 644

Sub-aggregate Layer Performance 645

8 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A

Ethernet Performance 646

GFP Frame Performance 648

EVC Frame Performance 649

Performance Records 650

Record Types 650

Record Content 651

Record Storage 652

Saving Performance Monitoring History Records 652

Exchanging Equipment 653

Replacing an Optical Module 656

Removing an Optical Module 656

Installing an Optical Module 660

Replacing an Encryption Module 668

Removing an Encryption Module 668

Installing an Encryption Module 671

Replacing a Raman Amplifier 676

Replacing Pluggable Transceivers 677

General Information 677

Safety Guidelines 678

Removing an SFP or XFP Transceiver 679

Installing an SFP or XFP Transceiver 682

Removing a CFP Transceiver 686

Installing a CFP Transceiver 689

Replacing Pluggable Transceivers in a Control Plane-based network 694

Replacing an N Port Pluggable Transceiver with the Same Type 694

Replacing an N Port Pluggable Transceiver with a Different Type - Method 1 695

Replacing an N Port Pluggable Transceiver with a Different Type - Method 2 695

Replacing a C Port Pluggable Transceiver 696

Replacing Power Supply Units 697

General Information 697

Replacing a PSU/1HU-R-AC(-200) or PSU/1HU-R-DC-200 699

Replacing a PSU/7HU-AC, PSU/7HU-AC-HP, or PSU/7HU-AC-800 704

Replacing a PSU/7HU-DC, PSU/7HU-DC-HP, or PSU/7HU-DC-800 709

Replacing a PSU/7HU-R-DC or PSU/7HU-R-DC-HP 716

Replacing a PSU/9HU-DC, PSU/X9HU-DC-800, or PSU/9HU-AC 721

Replacing, Upgrading, or Downgrading PSUs in a Mixed PSUConfiguration 726

PSU Power Requirements During Insertion and Removal 733

Replacing Fan Units and Fan Modules 737

Replacing a FAN/Plug-In 737

Replacing a FAN/9HU or FAN/X9HU 739

Replacing a FAN/1HU 742

Replacing Air Filter Pads 746

Replacing a PSU/1HU-R-AC-200 Air Filter Pad 746

Replacing a 7HU/9HU-Shelf Air Filter Pad 747

Replacing the SH1HU-R/PF Shelf Air Filter Pad 749

Replacing an SH1HU Shelf 752

Replacing an SH7HU(-R), SHX9HU, or SH9HU Shelf 759

Final Steps When Replacing a Master Shelf 760

Final Steps When Replacing a Main Shelf 761

FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A 9

Replacing a 40CSM/2HU Shelf 763

Removing and Mounting Front Covers 768

Removing an SH7HU, SH9HU, or SHX9HU Front Cover 768

Mounting an SH7HU, SH9HU, or SHX9HU Front Cover 769

Removing the 40CSM/2HU Front Cover 770

Mounting the 40CSM/2HU Front Cover 771

Removing and Inserting a Dummy Module 773

Inserting a Dummy Module 773

Removing a Dummy Module 775

Generating a Support Data File 777

Collecting Support Data using NED 778

Collecting Support Data using Shell 779

Alarm and Event List 783

Alarm and Event Nomenclature 784

Standing Conditions 785

Transient Conditions 1076

Database Change Events 1131

10 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A

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