Adobe 65030083 - Technical Communication Suite Manuel utilisateur

Reviewer’s Guide

July 10, 2012

ADOBE® TECHNICAL

COMMUNICATION SUITE 4

Extend the frontiers of technical content creation and

consumption

Technical communicators have always been

tasked with providing documentation,

instructions, and eLearning that is usable,

accurate, and complete. Quality technical

documentation is an important component of

any product or service that requires

instructions for use. These products and

services pervade modern life — software,

hardware, medical devices, transportation

systems, consumer products, to name a few.

Many organizations depend on

well-documented policies and procedures that

must be consistently followed and

enforced.

Now technical communicators are in a

world of rapidly-changing options for content delivery and consumption . Tablet

computers and mobile devices are exploding in

popularity. eBook readers continue to gain market

share. A mobile revolution is making a fundamental

shift in the way content is consumed. Customers

expect to access technical communication and

eLearning content in the right format, on any device.

Adobe Technical Communication Suite 4 is

designed for this new world of content: provides a

complete authoring and publishing solution to

multiple channels, file formats, and devices with

best-in-class applications for all your needs.

Contents:

Who Should Use Adobe

Technical Communication

Suite 4? ........................... 8

Use Rich Single-Source

Publishing Capabilities

with Best-in-Class Tools13

Author and Publish Rich

Multimedia Content... 16

Publish Technical Content

to Mobile Devices....... 18

Publish Native Mobile

Applications ................ 22

Author and Publish

Standards-Compliant

Content ........................ 10

Enjoy Flexible and

Powerful Graphics

Workflows ................... 23

Seamlessly Combine

eLearning and Technical

Content ........................ 25

Invoke and Manage

Cloud-Based

Collaborative Reviews 26

Improve Efficiency

Through Scripting

Automation ................. 27

Other Learning Resources

System Requirements. 28

Version Comparison

Chart ............................ 29

Pricing.......................... 32

Adobe Technical

Communication Suite 4

combines the full new

versions of:

• Adobe FrameMaker® 11

• Adobe RoboHelp® 10

• Adobe Captivate® 6

• Adobe Illustrator® CS6

• Adobe Acrobat® X Pro

• Adobe® Presenter 8

Plus:

• RoboScreen Capture

• RoboSource Control

• Adobe Bridge CS6

Adobe Technical Communication Suite Reviewer’s Guide 2

July 10, 2012

If you are new to the Adobe® Technical Communication Suite 4, you will discover a

powerful, integrated toolkit with single-source authoring, rich multimedia

integration, and multichannel, Multiscreen HTML5 publishing capabilities. Create

standards-compliant XML/DITA content natively with Adobe FrameMaker® 11.

Publish virtually anywhere using Adobe RoboHelp® 10. Deliver engaging,

interactive content with graphics, demos, and more using Adobe Illustrator® CS6,

Adobe Captivate® 6, and Adobe Presenter 8. Enjoy the full power of PDF

publishing, review, and collaboration with Adobe Acrobat X.

Upgrade users will discover a wealth of new features that support today’s evolving

publishing requirements. If you are upgrading, Adobe® Technical Communication

Suite 4 completely transforms your structured authoring experience and leverages

the multichannel, Multiscreen HTML5 format to publish to virtually any device.

Natively author XML/DITA content in FrameMaker® 11 with role-based views,

XSLT, XPath, and DITA 1.2 support. Take advantage of screen profiles, screen

layouts, automatic resizing, and responsive design to enable myriad user

experiences using RoboHelp® 10. Create HTML5-based mobile learning content

using Adobe Captivate® 6.

Adobe Technical Communication Suite 4 provides:

• Efficient technical communication workflows that span print, PDF, and online

delivery on multiple devices, in 17 output formats.

• Support for standards-based and structured authoring workflows.

• Powerful single-source publishing features. Manage and publish document

variations to support multiple similar products or audiences. Leverage

standards-compliant, multi-channel publishing capabilities to publish to print

and multiple devices.

• Link document source files across applications to automatically propagate

changes.

Technical Communication Suite 4 Output Formats

•PDF

• Multiscreen HTML5New!

• EPUB 3New!

• EPUB 2.0.1New!

• Amazon Book (Mobi/KF8)New!

• Native Mobile Apps (e.g., APK)New!

•WebHelp

• Microsoft HTML Help (CHM)

• AIR Help

•FlashHelp

• Java Help

• Oracle Help

•EclipseHelp

•XML

•MSWord

• WebHelp Pro (with Analytics via RoboHelp

Server)

• FlashHelp Pro (with Analytics via RoboHelp

Server)

Adobe Technical Communication Suite Reviewer’s Guide 3

July 10, 2012

Adobe Technical Communication Suite 4

Customer Testimonials

“Adobe Technical Communication Suite 4 provides just what

technical communication pros need in a global, mobile,

always-on world. What do I like the most? In addition to its

traditional strengths—single-source, multichannel XML and

DITA publishing—TCS 4 cranks it up a notch by providing

support for multiscreen HTML5 output. Now you can preview

mobile-optimized technical documentation content destined for

smartphones, eReaders, tablet computers, and other mobile

devices from within familiar authoring interfaces. Kudos,

Adobe!”

Scott Abel, The Content Wrangler, Inc.

Companies everywhere want to push their technical

publishing and eLearning content onto mobile devices. The

question is “How?”. The answer is “Adobe Technical

Communication Suite 4.” With seamless workflows to

multichannel HTML5, EPUB, and native mobile applications,

Adobe Technical Communication Suite 4 provides the perfect

solution for the new age of technical publishing and consumer

content consumption.

Alan Houser, Consultant/Trainer, Group Wellesley, Inc.

“Adobe Captivate® is great, and now that Adobe Technical

Communication Suite 4 includes Adobe Presenter 8, Adobe has

given me a companion tool for publishing ‘soft skills’ training

content as well. Adobe Presenter publishes directly from

PowerPoint, giving me direct and more complete publishing of

animations and timing of PowerPoint content. The quizzing,

skinning, and publishing features in Presenter are so similar to what

I know in Adobe Captivate, I didn’t even need help getting started.”

Matt Sullivan, Independent Adobe Certified Instructor

Adobe Technical Communication Suite Reviewer’s Guide 4

July 10, 2012

Adobe Technical Communication Suite 4

Customer Testimonials

“I have clients requiring both PDF and online Help output. Adobe Technical

Communication Suite 4 allows them to single-source the content and

automatically update all necessary role-based outputs from one place. Now

that Adobe Technical Communication Suite creates HTML5 output, my

clients can expand their reach to push content to all mobile devices. The

Help content queries the device, and adjusts the delivery based on screen

size!”

Matt Sullivan, Independent Adobe Certified Instructor

“The powerful mix of tools in Adobe Technical

Communication Suite 4 helps our clients create

the right content, for the right audience, in the

right format, and deliver it at the right time.

Adobe Technical Communication Suite enables

content creation and distribution and reduces

manual overhead. This is the way that software

should work.”

Bernard Aschwanden, President and Owner, Publishing

Smarter

“A real bonus is the Adobe FrameMaker®

11 to Adobe RoboHelp® 10 seamless

workflow within the Adobe Technical

Communication Suite 4. Here, you have a

toolbox of the best-of-breed apps for

technical writers.”

John Daigle, President and Owner, Evergreen

Online Learning, LLC

“The new HTML5 publishing and EPUB/Mobi

format output capabilities in Adobe Technical

Communication Suite 4 put the software at the

cutting edge of the technical writing industry.

We will take advantage of the multiscreen

output capabilities to bring our online Help

and large manuals to mobile devices to reach a

larger audience.”

Alexandra Duffy, Lead Technical Writer, Nemetschek

Vectorworks, Inc.

“The new Adobe Captivate 6 workflow in

Adobe Technical Communication Suite 4

makes it much easier to embed Adobe

Captivate content. Now, I can easily create

HTML5-based mLearning content.”

Willam van Weelden, Technical Writer, Centric IT

Solutions

Adobe Technical Communication Suite Reviewer’s Guide 5

July 10, 2012

• Create and manage graphics with annotations and call-outs.

• Publish 3D and Adobe Flash® Player compatible content in PDF and online

formats.

• Improve workgroup efficiency by sharing publishing configuration settings

among multiple authors.

• Improve the efficiency of the review and approval process. Import PDF

comments into FrameMaker or RoboHelp. Host shared PDF reviews on

Microsoft Sharepoint or Acrobat.com.

• Use the power of Adobe AIR™ for enhanced information delivery, including

review capabilities during the development cycle and Web 2.0 capabilities for

publishing.

• Deliver content to the latest generation of devices with Multiscreen

HTML5,New! EPUB 2.0.1 and 3,New! Amazon Kindle,New! and native mobile

applications.New!

Components

The Adobe Technical Communication Suite 4 provides six major innovative tools

for creating, managing, reviewing, and publishing technical information in an

integrated software suite:

Adobe FrameMaker 11 : Adobe FrameMaker 11 software is a best-in-class

authoring and publishing solution for XML and unstructured content. Use the

new XML Code View to natively author structured content.New! Use PDF-based

roundtrip reviews. Efficiently manage content with out-of-the-box CMS

integration.

Adobe RoboHelp 10: Adobe RoboHelp 10 software is an easy-to-use authoring

and multichannel, Multiscreen HTML5 publishing solution.New! Deliver content

virtually anywhere using a wide variety of output formats. Use next-generation

collaboration workflows, and optimize content for relevance and search.

Adobe Technical Communication Suite Reviewer’s Guide 6

July 10, 2012

Adobe Captivate 6: Adobe Captivate 6 software helps you rapidly author a wide

range of interactive eLearning and HTML5-basedNew! mobile learning content.

Easily create product demos in HD, application simulations, and soft skill and

compliance training. Add quizzes, and deliver content to virtually any device.

Adobe Illustrator CS6: Adobe Illustrator CS6 for vector graphic management and

manipulation, including automation capabilities for managing image size, format,

and text layers.

Adobe Acrobat X Pro: Adobe Acrobat X Pro software lets you deliver highly

professional PDF communications. Create and edit PDF files with rich media

included, share information more securely, and gather team feedback more

efficiently.

Adobe Presenter 8: Adobe Presenter 8 software helps you multiscreen more

effectively with engaging videos and interactive presentations created in

Microsoft® PowerPoint. Minimize the time, effort, and cost of producing and

editing videos by doing it at your desktop. Add quizzes and deliver virtually

anywhere.

Adobe Technical Communication Suite 4 also includes:

RoboScreenCapture: Use RoboScreenCapture to capture images of applications,

user interface components, and menus. RoboScreenCapture lets you capture

screens, edit screenshots, and export images to more than 20 image file formats.

Adobe Technical Communication Suite Reviewer’s Guide 7

July 10, 2012

RoboSource Control: RoboSource Control allows you to collaborate on projects,

restrict file access, view complete document histories, roll back to previous

versions, and compare two versions of a file.

Adobe® Bridge CS6: Adobe® Bridge CS6 is a powerful media manager. Available in

all Adobe Creative Suite® 6 software editions and in most of Adobe’s professional

creative products, Adobe Bridge provides centralized access to all your creative

assets.

About this Guide

This Reviewer’s Guide includes workflows that are enabled by the Adobe Technical

Communication Suite 4. Descriptions and demonstrations in this Reviewer’s

Guide will help you to learn more about this product. Here you will learn how

Adobe Technical Communication Suite 4 can meet the following technical

publishing requirements:

• Author and publish standards-compliant XML/DITA content.

• Use Rich Single-Source Publishing Capabilities with Best-in-Class Tools to

author and deliver your content to any device

• Leverage the power of Multiscreen HTML5 to publish the same content to

PDF and mobile devices.

• Publish to industry-standard eBook and native mobile app formats.

• Embed multimedia content in publishing workflows.

• Leverage integrated graphics workflows.

• Combine authoring and publishing workflows for eLearning and technical

content for greater efficiency. Automatically update technical content when

eLearning content is updated.

• Launch a cloud-based PDF review workflow that supports multiple

concurrent reviewers and automatically incorporates review comments back

into source documents for approval.

Adobe Technical Communication Suite Reviewer’s Guide 8

July 10, 2012

• Enjoy greater efficiencies through application automation and scripting

Who Should Use Adobe Technical Communication Suite 4?

Adobe Technical Communication Suite 4 provides powerful capabilities to:

Technical communicators, information architects, designers, developers, web

developers, and other complex documentation specialists

Authors of complex, topic-based, structured (XML, DITA, S1000D) or

unstructured technical documentation who want to easily write, review, and

publish content for mobile, web, desktop, and print. They want a scalable

authoring and publishing solution that enables them to natively single-source

popular standards-compliant content and publish it to multiple channels, formats,

and screens.

Technical subject-matter experts and engineers

Subject-matter experts and engineers who create comprehensive technical

documentation, including test plans, designs, reports, and product specifications.

They increasingly want to include 3D models, complex graphics, and simulations

in their documents and often seek solutions with these rich media capabilities.

Help authors, knowledgebase experts, help developers for mobile applications,

user assistance designers, and content strategists

Content creators who produce help systems, professional knowledgebases,

technical support information, user guides, maintenance manuals, help content for

Adobe Technical Communication Suite Reviewer’s Guide 9

July 10, 2012

mobile apps, and other support information for multichannel, Multiscreen

HTML5 publishing. They want a scalable authoring and publishing solution that

enables them to single-source content and publish it to multiple channels, formats,

and screens across mobile, web, desktop, and print.

Instructional designers and eLearning professionals

Instructors and trainers who create document-based learning materials for real

and virtual classrooms and self-study programs. They are looking for an authoring

and publishing tool that is comprehensive but easy to use, and integrates with

specialist tools like Adobe® Captivate®. They need to develop and maintain

instructionally sound eLearning courses that integrate with Learning Management

Systems. They work in a collaborative environment with multiple review cycles

and follow-up. Productivity is a major concern—they need to deliver more in less

time, with fewer people, at a lower cost.

Policies and procedures specialists

Content creators who produce documentation that helps government and

corporate organizations achieve compliance with accounting, privacy, accessibility,

and other regulatory statutes. They need a tool that enables them to write

structured, searchable documents that can be easily accessed by anyone in an

organization.

Adobe Technical Communication Suite Reviewer’s Guide 10

July 10, 2012

Author and Publish Standards-Compliant Content

The ability to create content that complies with industry standards is becoming

increasingly important and popular, particularly when content must be exchanged

among stakeholders and partners, reused, and managed. Adobe Technical

Communication Suite 4 allows users to create content that is compliant to popular

industry standards including XML, DITA 1.2 and S1000D.

The Darwin Information Typing Architecture (DITA), in particular, provides a

standards-based framework for authoring and publishing topic-oriented content.

The DITA standard is becoming increasingly popular for organizations that

require distributed content authoring, content reuse, and multi-channel

publishing.

These same organizations also quickly discovered that publishing DITA content

can be challenging, especially for PDF output. Classic XML publishing solutions.

such as the DITA Open Toolkit and XSL-FO, are complex, brittle, and require

programming skills to make even simple modifications. Furthermore, these

solutions require “all-XML” input. Unfortunately, converting legacy content to

XML is typically time-consuming and expensive.

With Adobe Technical Communication Suite 4, you can combine DITA and

non-DITA content in your workflows. You can migrate your content at your own

pace, and use your own judgment about what content to migrate and what content

to leave in legacy formats.

Adobe Technical Communication Suite 4 provides an end-to-end authoring and

publishing solution for DITA content. The appeal of Adobe Technical

Communication Suite 4 includes:

• Author fully DITA-compliant content (including the DITA 1.2 specification)

in FrameMaker 11.

New and Enhanced Authoring and Publishing Features in FrameMaker 11

• Extend silent publishing to Multiscreen

HTML5 and native mobile application

formatsNew!

• Support for Hotspot on Images/graphic

objects while retaining links to

internal/external destinationsNew!

• Support for MP4, FLV video formatsNew!

• Hyperlinks to defined seek points, play, pause

etc. in FLV New!

• Hyperlinks to U3D views New!

• Automated generation of 3D animation tables,

parts viewsNew!

• TOC and Index support in DITA map New!

• Enhanced marker-based Pagination New!

• Enhanced CBT Import New!

• Support for automated line numbers in PDF

outputNew!

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