Voom SuperDuper Manuel utilisateur

Voom SuperDuper™

User Guide

1-to-8 Hard Drive Duplicating Unit

SuperDuper™ User Guide

SuperDuper is a registered trademark of Voom Technologies, Inc.

All other brand names, product names, and compan names in this document

are trademarks or registered trademarks of their owners.

Third Edition

9 Jul 2013

(Based on the SuperDuper 2-01 release)

NOTICE OF PROPRIETARY RIGHTS

The equipment described herein including hardware, firmware, and

software is manufactured from designs that are the propert of Voom

Technologies, Inc.

Reproduction or reverse engineering of an part of this equipment

without express written permission of Voom Technologies, Inc. is

prohibited.

Printed in U.S.A.

SuperDuper is designed, developed, and manufactured in the USA.

VOOM Technologies, Inc.

110 St. Croix Trail South

Lakeland, Minnesota 55043

Telephone 651-998-1618

Fax 651-436-4030

Table o Contents

1 In ormation.........................................................................................1

1.1 Technical Documentation...........................................................................1

1.2 Data Protection............................................................................................1

2 Technical Support.............................................................................1

2.1 Support by Telephone.................................................................................1

2.2 Support by E-Mail........................................................................................1

2.3 Technical Support Tips...............................................................................1

3 Pre ace............................................................................................... 2

3.1 Product Contents.........................................................................................2

3.2 Requirements...............................................................................................2

3.3 Introduction..................................................................................................2

3.3.1 Features......................................................................................................................2

3.3.2 Standard Features......................................................................................................3

3.3.3 User Inter ace.............................................................................................................3

3.3.4 SHA-256 Hash Algorithm...........................................................................................5

3.3.5 Host Protected Area...................................................................................................5

3.3.6 Device Con iguration Overlay...................................................................................5

3.4 De initions....................................................................................................6

4 System Con iguration.......................................................................7

4.1 Installing Source Drive................................................................................7

4.2 Installing Target Drives...............................................................................8

5 Command Description......................................................................9

5.1 System Test Command...............................................................................9

5.2 Clone Drive Command................................................................................9

5.3 Veri y Drives Command............................................................................10

5.4 Wipe Drives Command..............................................................................10

5.5 Remove HPA Command............................................................................10

5.6 Remove DCO Command...........................................................................10

6 Button Inter ace...............................................................................11

6.1 Reset Alarm Procedure.............................................................................12

6.1.1 Alarm Buzzer (Warning)..........................................................................................12

6.1.2 Fast Blinking Light (Error).......................................................................................12

6.1.3 Slow Blinking Light (Error)......................................................................................12

6.1.4 Steady Light (Done).................................................................................................12

6.2 System Test Procedure.............................................................................13

6.3 Clone Drive Procedure..............................................................................13

6.4 Veri y Drives Procedure............................................................................14

6.5 Wipe Drives Procedure..............................................................................14

6.6 Remove HPA Procedure............................................................................15

6.7 Remove DCO Procedure...........................................................................16

7 Serial Inter ace.................................................................................17

7.1 System Test Procedure.............................................................................18

7.2 Clone Drive Procedure..............................................................................18

7.3 Veri y Drives Procedure............................................................................19

7.4 Wipe Drives Procedure..............................................................................20

7.5 Remove HPA Procedure............................................................................20

7.6 Remove DCO Procedure...........................................................................21

8 Special Precautions........................................................................22

8.1 Using the Buttons......................................................................................22

8.2 Target Drive Size Limitations....................................................................22

9 Troubleshooting..............................................................................23

10 Warranty.........................................................................................25

10.1 Limited Warranty......................................................................................25

10.1.1 Wearable Parts.......................................................................................................26

10.2 Warranty Return Instructions.................................................................26

11 Speci ications................................................................................27

11.1 CE..............................................................................................................27

11.2 FCC Exemption........................................................................................27

1 In ormation

1.1 Technical Documentation

Specifications and information contained in this manual are furnished b Voom

Technologies, Inc. for informational use onl and are subject to change at an

time without notice and should not be construed as a commitment b Voom

Technologies, Inc. Voom Technologies, Inc. assumes no responsibilit or liabilit

for an errors or inaccuracies that ma appear in this manual; including the

products, firmware and included accessories.

1.2 Data Protection

The user must be aware that an improper s stem configuration can lead to data

corruption. Please read the S stem Configuration chapter carefull before

attempting to operate this device. Voom Technologies, Inc. is not responsible for

an loss of data resulting from the use, disuse or misuse of this product.

2 Technical Support

2.1 Support by Telephone

Technical support is available to registered owners of Voom Technologies, Inc.

products b telephone Monda through Frida 8:00am to 4:00pm, Central Time

Zone at 651-998-1618.

2.2 Support by E-Mail

Voom Technologies, Inc. technical support is available b e-mail at

[email protected].

2.3 Technical Support Tips

Call from a telephone where ou have access to our computer. Please be

prepared to provide the following information:

●Name, telephone number, e-mail address

●Serial Number and version of the Voom SuperDuper product

●Make and model of our hard drives

●S mptoms of the problem

3 Pre ace

3.1 Product Contents

SuperDuper Hard Drive Duplicating Unit

8 inch SATA cables (9 shipped)

8 inch ATA ribbon cables (9 shipped)

Molex to SATA power adapters (2 shipped)

Molex to Molex Y power cables (4 shipped)

Molex to SATA Y power cables (4 shipped)

Molex to Molex 6 inch extension cable

Molex to SATA 6 inch extension cable

Standard serial interface cable

AC power cord

User Guide

3.2 Requirements

The SuperDuper Hard Drive Duplicating Unit supports parallel ATA and SATA

hard drives.

3.3 Introduction

The SuperDuper Hard Drive Duplicating Unit is designed to simultaneousl cop

information from an external source drive to each of the 8 destination (target)

drives attached. It provides ph sical connections for both parallel and serial

drives. The architecture also provides a separate data bus for each drive, 9 in

all. This multiple bus architecture allows the hardware to transfer data directl

from the source drive to each of the target drives without the need for an

software buffering, resulting in the fastest data transfer possible. The primar

operations that are supported include the following:

●Clone Drive – Performs a sector-b -sector cop of the entire source drive to

each of the target drives.

●Verif Drives – Performs a sector-b -sector verif of the data stored on each

of the target drives.

●Wipe Drives – Writes an all zeros data pattern to each of the target drives.

3.3.1 Features

The SuperDuper product is designed to operate with drives (up to 2TB) that

support either 28 or 48 bit addressing and both PIO and UDMA data transfer

modes. In addition, it automaticall detects the drive t pe (ATA/SATA) and the

drive address (Master/Slave) for both the source and each of the 8 target drives.

3.3.2 Standard Features

The SuperDuper product supports the following features:

●Automaticall discovers the source drive (ATA/SATA).

●Automaticall discovers up to a maximum of 8 target drives (ATA/SATA).

●Automaticall configures itself for the smallest size target drive.

●Automaticall configures itself for the lowest speed target drive.

●Provides both a Button Control Panel and a Serial Port interface.

●Provides the abilit to simultaneous transfer data from the source drive to

each of the 8 target drives with no performance degradation.

●Displa s the operating status and drive state to a 4 line LCD displa .

●Indicates the current operating status using both a status light and buzzer.

●Deactivates a failing target drive without interrupting the other drives.

●Automaticall senses the presence of a HPA/DCO on each of the drives.

●Clones the source drive b doing a sector-b -sector cop of the entire

source drive to each of the target drives simultaneousl . In addition, it

calculates a SHA-256 hash on the contents of the source drive which can

later be used to verif the data on each of the target drives.

●Verifies that the data has been transferred correctl b simultaneousl

calculating a SHA-256 hash on all drives and comparing the resulting hash

value of each target drive with the hash value of the source drive.

●Writes an all zeros data pattern to each of the target drives simultaneousl .

3.3.3 User Inter ace

The user interface for the SuperDuper Hard Drive Duplicating Unit supports both

a LCD (4 line x 20 character) and a serial port. Input is taken through either a

button control panel or a ke board via a terminal connected to the serial port.

The status information is alwa s displa ed to both the LCD and the serial

terminal when connected The following is displa ed on the LCD:

●The SuperDuper software version

●The operating state (e.g., Initializing, Ready, Busy, etc.)

●The number of b tes that have been written

●A list of drives, both Active and Disabled

The SuperDuper is designed to disable a target drive whenever a write error is

encountered. Disabling a failing drive does not effect an of the other target

drives and the operation will continue. Whenever a target drive is deactivated,

the failing drive is added to the failed drive list (e.g., Drives: 1234568 F: 7

indicates that drive 7 has failed) which is displa ed on the LCD. In addition, the

buzzer will sound each time the light mounted on the unit blinks, to indicate that a

drive has failed. If all of the drives are deactivated, the LCD will indicate that all

drives have failed and the status light will blink fast .

The following table illustrates the status conditions that will be displa ed on the

LCD following the execution of each command:

LCD Status Description

SuperDuper 2-01

Status: Ready

Drives: 12345678

Normal completion status.

All drives are still enabled.

SuperDuper 2-01

Status: Ready

Drives: 123678 F:45

Abnormal completion status.

Drives 4 and 5 failed the previous operation.

SuperDuper 2-01

Status: Ready

Drives: 12345678

<No Source Drive

Abnormal completion status.

The Source drive has failed.

SuperDuper 2-01

Status: Ready

Drives: F:12345678

<No Target Drive

Abnormal completion status.

All Target drives have failed.

SuperDuper 2-01

Status: Ready

Drives: F:12345678

<No Active Drive

Abnormal completion status.

All Target drives have failed.

The status indicators are designed to communicate the basic operating status to

an operator who is located a distance from the unit. It currentl provides the

following status information:

System Status Light Buzzer Description

Read Off Off Unit is accepting commands

Executing Heartbeat Off Unit is executing last command

Drive Failure

(Running)

Heartbeat Beep Unit has disable one or more

target drives and is continuing to

execute the last command

Drive Failure

(Finished)

Flashing

(1/sec)

Off Unit has completed the command

with one or more target drive

failures.

All Drives Failed

(Finished)

Flashing

(2/sec)

Off Unit has terminated execution due

to an unrecoverable error. Either

the Source drive failed or all the

Target drives have failed.

Finished On Off Unit has completed the command

successfull .

Note: Re er to the Reset Alarm Procedure section or details on how to

reset the alarm buzzer whenever it is beeping.

3.3.4 SHA-256 Hash Algorithm

The SHA-256 is a cr ptographic hash function designed b the National Securit

Agenc (NSA). SHA is an abbreviation for Secure Hash Algorithm. Regarding

the SuperDuper unit, this hash value can be thought of as a “digital fingerprint” of

the data contained on a specific drive. The SHA is used to verif that multiple

drives contain identical information.

3.3.5 Host Protected Area

The Host Protected Area (HPA) feature provides a method for hiding data on a

disk drive. The SuperDuper Hard Drive Duplicating Unit will recognize the

presence of data hidden b a HPA on the source drive and automaticall cop

both the configuration itself along with the associated data to each of the target

drives. It will also recognize the presence of a HPA configuration on each of the

target drives and automaticall remove it.

Note: Because o the way that the HPA eature works, a power cycle (e.g.,

Powering o the SuperDuper unit) may be required whenever managing

data hidden by a HPA.

3.3.6 Device Con iguration Overlay

The Device Configuration Overla (DCO) feature set provides et another wa to

hide data on a disk drive. The SuperDuper Hard Drive Duplicating Unit will

recognize the presence of data hidden b a DCO on the source drive and

automaticall cop both the configuration information itself along with the

associated data to each of the target drives. It will also recognize the presence

of a DCO configuration on each of the target drives and automaticall remove it.

Note: Because o the way that the DCO eature works, an unexpected

power interruption (e.g., switching the SuperDuper unit o while executing

a data trans er command) will result in the loss o the DCO con iguration

on the source drive. There ore, make sure that you always allow the clone

to inish or Cancel the clone prior to powering o the SuperDuper unit.

3.4 De initions

ATA: Advanced Technolog Attachment interface.

Parallel ATA Drive: An ATA hard drive whose data interface uses a 40 pin (40

or 80 conductor) ribbon cable.

Serial ATA Drive: An ATA hard drive whose data interface uses a 7 pin cable.

Source Drive: The hard drive from which the source data is read from during a

cop operation.

Target Drive: One of 8 hard drives that the data is written to during either a

cop or wipe operation.

Clone: The process of performing a sector-b -sector cop operation from the

source drive to each of the target drives.

Wipe: The process of writing zeros to ever sector of the target drives.

SHA Hash: The value that is generated b calculating a SHA-256 hash on ever

sector of a drive.

Host Protected Area (HPA): A reserved area for data storage outside the

normal operating file s stem.

Device Con iguration Overlay (DCO): A virtual device configuration for the

hard drive which ma change the drive size and/or other properties.

Ctrl: The ke board control ke .

HD or HDD: Hard Drive, also called the Hard Disk Drive.

GB: Gigab te: 1000000000 b tes.

MB: Megab te: 1000000 b tes.

KB: Kilob te. 1024 b tes.

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