Vocera B3000n Manuel utilisateur

Vocera Device Configuration Guide

Version 5.3.0

ii VOCERA DEVICE CONFIGURATION GUIDE

Notice

Vocera® is a registered trademark of Vocera Communications, Inc.

This software is licensed, not sold, by Vocera Communications, Inc. (“Vocera”). The reference text of the license governing this software can be found at http://www.vocera.com/legal/. The version legally

binding on you (which includes limitations of warranty, limitations of remedy and liability, and other provisions) is as agreed between Vocera and the reseller from whom your system was acquired and is available

from that reseller.

Certain portions of Vocera’s product are derived from software licensed by the third parties as described at http://www.vocera.com/legal/.

Microsoft®, Windows®, Windows Server®, Internet Explorer®, Excel®, and Active Directory® are registered trademarks of Microsoft Corporation in the United States and other countries.

Java® is a registered trademark of Oracle Corporation and/or its affiliates.

All other trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owner/s. All other brands and/or product names are the trademarks (or registered

trademarks) and property of their respective owner/s.

Vocera Communications, Inc.

www.vocera.com

tel :: +1 408 882 5100

fax :: +1 408 882 5101

Last modified: 2019-04-03 13:28

VS-530-Docs build 509

iii VOCERA DEVICE CONFIGURATION GUIDE

Contents

Introduction..............................................................................................................................................................................................5

About This Guide..........................................................................................................................................................................................5

Product Applicability..................................................................................................................................................................................... 5

Configuration Hardware Requirements......................................................................................................................................................... 5

Related Documentation................................................................................................................................................................................ 5

Badge Configuration Workflow......................................................................................................................................................... 6

Setting Up the Configuration Computer........................................................................................................................................ 7

Installing Badge Configuration Utilities.......................................................................................................................................................... 7

Badge Configuration Files Overview.......................................................................................................................................................10

Property and Profile Files for the Badge................................................................................................................................................11

Specifying TCP/IP Settings......................................................................................................................................................................... 11

Setting up Isolated Access Point................................................................................................................................................................12

Configuring a New Badge................................................................................................................................................................ 13

Using the Badge Properties Editor............................................................................................................................................................. 13

B2000 Badge Properties Configuration................................................................................................................................................. 14

B3000 Badge Properties Configuration................................................................................................................................................. 16

B3000N Badge Properties Configuration............................................................................................................................................... 21

Configuring a Test Badge...........................................................................................................................................................................26

Assigning Static IP Addresses.................................................................................................................................................................... 26

Configuring the Remaining Badges.............................................................................................................................................. 28

Using the Badge Configuration Utility......................................................................................................................................................... 28

Running the Badge Configuration Utility................................................................................................................................................ 28

Maintaining Properties and Firmware...........................................................................................................................................30

About Property and Firmware Maintenance............................................................................................................................................... 30

Updating Properties and Firmware............................................................................................................................................................. 30

Using the Badge Background Updater.......................................................................................................................................................31

Background Updater and Vocera Clusters............................................................................................................................................ 31

Background Update Status................................................................................................................................................................... 31

Using a Badge While a Background Update Is in Progress...................................................................................................................32

Interrupting a Background Update.........................................................................................................................................................32

Troubleshooting Badge Configuration..........................................................................................................................................33

Troubleshooting the Initial Badge Configuration..........................................................................................................................................33

Troubleshooting the Badge Property Settings............................................................................................................................................ 34

Using the Badge Configuration Menu.........................................................................................................................................................34

Displaying the Badge Configuration Menu............................................................................................................................................. 34

iv VOCERA DEVICE CONFIGURATION GUIDE

Displaying the Badge Configuration Menu (Older Software)...................................................................................................................34

Navigating in the Badge Configuration Menu.........................................................................................................................................35

Collecting Badge Data for Troubleshooting................................................................................................................................................ 36

Running the Quick Test..............................................................................................................................................................................36

Repairing the File System........................................................................................................................................................................... 37

Restoring Factory Default Settings............................................................................................................................................................. 38

Restoring a Badge to its Factory Image.....................................................................................................................................................38

Restoring the B3000n/B3000 Factory Image.........................................................................................................................................38

Restoring the B2000 Factory Image...................................................................................................................................................... 39

5 VOCERA DEVICE CONFIGURATION GUIDE

Introduction

This section introduces you to the details covered in this document, the product applicability, and the related documentation.

About This Guide

This document describes how to set up a Vocera Voice Server configuration computer, configure and update the firmware on badges using

the Badge Properties Editor and Badge Configuration Utility.

Use the following information relevant to you:

• If you are on the Vocera Voice Server, use the Badge Properties Editor section in this document.

• If you are using the standalone configuration computer, use the Badge Configuration Utility section in this document.

This document does not provide information about the infrastructure planning details you need to set to support your network environment,

or details on specific badge features, and commands. For a complete description of these topics, refer to Vocera B-Series Badge Guide

and Vocera Infrastructure Planning Guide.

Product Applicability

This section describes the applicable products, the supported firmware releases, and the supported Vocera Software.

Vocera Firmware Supported Badge

Up to Firmware Release 4.3 B3000, and B3000n

Configuration Hardware Requirements

Vocera requires specific hardware to set up the badges and the phones.

The following table provides details of the hardware required:

Component Requirement

Configuration Computer A dedicated computer that runs the Vocera Badge Configuration Utility (BCU). For more

information, refer to Vocera Voice Server Sizing Matrix.

Access Point An isolated access point that is not connected to the installation site’s network.

Cable An Ethernet crossover cable to connect the configuration computer and the access

point.

Related Documentation

The documents supporting the Vocera Badge Configuration Guide is listed in this topic.

The following documents support the Vocera Badge Configuration Guide:

•Vocera Infrastructure Planning Guide—Specifies the recommended configuration of infrastructure to support Vocera. You can also refer

to all the security information in the Vocera Infrastructure Planning Guide.

•Vocera Badge User Guide—Specifies the badge features and commands.

6 VOCERA DEVICE CONFIGURATION GUIDE

Badge Configuration Workflow

This section provides a workflow to configure badges.

To set up badges in your network, you must perform the following tasks:

1. Setting Up the Configuration Computer—In this step you set up a configuration computer, specify the TCP/IP properties and

connect it to an access point. For more information, refer to Setting Up the Configuration Computer on page 7.

a. Installing the Badge Configuration Utilities—Install the Badge Configuration Utility that allows you to specify the settings and

automatically generate a properties.txt file. You can then download the text file to your badges. For more information, refer to

Installing Badge Configuration Utilities on page 7.

b. Specifying TCP/IP Properties—Specify TCP/IP properties in the configuration computer to allow a new badge to connect to it.

For more information, refer to Specifying TCP/IP Settings on page 11.

c. Setting Up an Isolated Access Point—Connect the configuration computer directly to an access point that is set up without

security parameters. For more information, refer to Setting up Isolated Access Point on page 12.

2. Configuring a New Badge—After you set up the configuration computer, you must specify properties for your badge before it can

communicate with your network. You can then configure a test badge.

a. Creating a Property File—Use the Badge Properties Editor (BPE) to create a file specifying the property values your site requires.

For more information, refer to Using the Badge Properties Editor on page 13.

b. Configuring a Test Badge—Set up a single test badge to confirm that it connects to the network the way you intended. For more

information, refer to Configuring a Test Badge on page 26.

3. Configuring the Remaining Badges—After you have successfully configured and tested one badge, configure the remaining badges

for your site using the Badge Configuration Utility (BCU).

a. Using the BCU—Use the BCU to download properties and firmware settings from the configuration computer to the rest of the

badges. For more information, refer to Using the Badge Configuration Utility on page 28.

7 VOCERA DEVICE CONFIGURATION GUIDE

Setting Up the Configuration Computer

This section describes how to set up the computer and other equipment needed to configure Vocera badges.

A badge has no keyboard, and cannot be configured directly. You must configure it from a computer that is referred to as a configuration

computer. The configuration computer runs the Vocera Badge Configuration Utility (BCU) and is also called as the BCU computer.

A new badge is factory-programmed to establish a wireless connection to a computer with the IP address 10.0.0.1 using an SSID

vocera (all lower-case), with open authentication and no encryption. After the badge connects to the configuration computer, you can

customize the badge settings for your specific network requirements and security.

Note: The configuration computer must be a standalone computer that is not connected to the network of your site.

Tip: Any notebook, laptop, or desktop computer running Windows with an Ethernet network card can be used as a configuration

computer. If a Windows firewall or antivirus software with firewall capabilities is installed on this computer, either disable it or open

UDP ports 54000 and 5555.

Installing Badge Configuration Utilities

The Badge Utilities let you specify badge properties using the web UI. You can then download the properties to your badges.

If the Badge Configuration Utilities from a previous version of Vocera is installed on the configuration computer, remove it before installing

the current Badge Configuration Utility. Vocera does not support more than one version of the Badge Configuration Utilities on a

configuration computer. The Badge Configuration Utility version and Vocera Voice Server version must be the same.

To install the Badge Configuration Utilities, perform the following steps:

1. Log in to the computer with administrator privileges.

2. Locate and double-click the Vocera Launcher file.

The Welcome window is launched.

3. Click Next to continue with the installation program.

SETTING UP THE CONFIGURATION COMPUTER

8 VOCERA DEVICE CONFIGURATION GUIDE

The License Agreement window is displayed.

4. Review the license agreement before accepting the terms and click Next.

The Custom Setup Window opens.

5. Select the Badge Configuration Utility (BCU) radio button and click Next, in the Custom Setup window.

SETTING UP THE CONFIGURATION COMPUTER

9 VOCERA DEVICE CONFIGURATION GUIDE

The Installation Configuration window is displayed.

6. Enter the IP address 10.0.0.1 and the drive where you want to install the Badge Configuration Utilities.

7. Click Install.

SETTING UP THE CONFIGURATION COMPUTER

10 VOCERA DEVICE CONFIGURATION GUIDE

The Vocera installer launches with a progress bar that shows the status of the installation. When the installation is complete, a window

appears announcing that the installation is complete.

8. Click Finish.

Your installation is complete, and a shortcut icon is created on the desktop to access Badge Property Editor (BPE). The installation

creates some important badge configuration files at Vocera\config.

Badge Configuration Files Overview

The \vocera\config directory on the configuration computer contains the files used by the Badge Properties Editor and the Badge

Configuration Utility.

By default, the same set of files is also installed in this directory on the Vocera Voice Server computer.

The following directories and files in the \vocera\config directory are used by the Badge Configuration Utility and the Badge Properties

Editor:

Item Description

B2000

gen2 Directory containing B2000 firmware, resources, and related files.

gen2\metadata\filelist Auto-generated text file, created by both the Badge Configuration Utility and the Vocera Voice

Server, contains the list of files for B2000 firmware. The Badge Configuration Utility and the Vocera

Voice Server use this file to determine the files to download to a B2000 badge.

B3000

gen3 Directory containing B3000 firmware, resources, and related files.

gen3\metadata\filelist Auto-generated text file, created by both the Badge Configuration Utility and the Vocera Voice

Server, contains the list of files for B3000 firmware.

The Badge Configuration Utility and the Vocera Voice Server use this file to determine the files to

download to a B3000 badge.

B3000n

gen3n Directory containing B3000n firmware, resources, and related files.

gen3n\metadata\filelist Auto-generated text file, created by both the Badge Configuration Utility and the Vocera Voice

Server, contains the complete list of files for B3000n firmware.

The Badge Configuration Utility and the Vocera Voice Server use this file to determine the files to

download to a B3000n badge.

Common Files

help Directory containing help systems for the Badge Configuration Utility and the Badge Properties

Editor.

lib Directory containing the Badge Configuration Utility and the Badge Properties Editor applications.

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