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VitalCALL®S E V E N Setup Guide
a) Turn on the power at the wall to start the VitalCALL unit.
b) A welcome message will play. The Power button and info button will be solid
green. The connect button will be solid orange while it is connecting to the network.
Once connected it will be solid green
When the Connect button is green press it to hear the cellular strength status. The unit
will let you know if the cellular strength is either; “Excellent”, “Good” or “Poor”. You need to
install the unit in a location where the cellular strength is either ‘Excellent” or “Good”.
Checking Cellular Signal Strength
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Tips:
• Choose a location that is visible and frequently used so the customer will more
likely be within audio range of the base unit should they need help and can also
act as a reminder that they have a personal emergency response system to use
should the need arise.
• Remember the ‘line of sight’ rule when installing. Positioning the base unit near
a window can increase the range to Pearl personal help buttons (pendant)
when they are being used outside.
• Avoid positioning the base unit within 50 - 100cm of electronic devices to
reduce the chance of affecting its range or audio quality. Avoid devices such as:
Computers and televisions, touch lamps, certain brands of cordless phones.
• Do not install the base unit in a location where liquids could possibly spill on it.
• Avoid placing the base unit next to large metal objects. E.g. a water cylinder,
microwave, or fridge.
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Note:
• If the signal strength reports poor, you will need to move it to a location that
reports excellent or good. Due to changes in signal strength, a poor signal may
mean that the cellular network becomes unavailable at certain times.
• VitalCALL requires a minimum of “Good” cellular connection to indicate a
reliable connection to the cellular network.
