Vertical CONVERSip Edge 300 Manuel utilisateur

Voice IP Endpoint for

CONVERSip MP5000

User Guide

Edge 300 Voice IP Endpoint

User Guide

Vertical Communications, Inc.

106 Cattlemen Road, Sarasota, FL 34243

(941)554-5000 or (800) 266-3425

-Notice-

Vertical Communications, Inc. strives to design the features

in our communications systems to be fully interactive with one another.

However, this is not always possible, as the combinations

of accessories and features are too varied and extensive

to ensure total feature compatibility.

Accordingly, some features identified in this publication

will not operate if some other feature is activated.

Vertical Communications disclaims all liability relating to

feature non-compatibility or associated in any way with

problems which may be encountered by incompatible features.

Notwithstanding anything contained in this publication to the contrary,

Vertical Communications makes no representation herein

as to the compatibility of features.

Vertical Communications, the Vertical Communications logo and

combinations thereof, and Corporate Office

are trademarks ofVertical Communications, Inc. Artisoft,

TeleVantage, InstantOffice, Comdial and Vertical Networks

are registered trademarks of Artisoft, Inc.

All other brand and product names are used for identification only

and are the property of their respective holders.

- TOC i -

DISCLAIMER/COMPLIANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

SECTION 1 - INTRODUCTION

ABOUT THIS MANUAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

AUDIENCE DESCRIPTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

RELATED PUBLICATIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

SOME CONVENTIONS USED IN THIS MANUAL . . . . . . . . . . . . . . . 4

SECTION 2 - OVERVIEW 5

POSITIONING THE EDGE 300. . . . . . . . . . . . . . . . . . . . . . . . . . . 7

MAKING THE CONNECTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

ADJUSTING THE VOLUME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

USING THE LCD MENU. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Call Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Use the Submenus

(e.g., Hardware, Information, Network, etc.) . . . . . . . . . .11

Main Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

SECTION 3 - MAKING CALLS

MAKING ACALL TO ANOTHER EXTENSION . . . . . . . . . . . . . . . 17

MAKING ACALL TO AN OUTSIDE PARTY . . . . . . . . . . . . . . . . . 19

REDIALING APREVIOUSLY DIALED NUMBER . . . . . . . . . . . . . . 20

MAKING ACALL USING ASPEED DIAL BUTTON. . . . . . . . . . . . 21

CALLING THE ATTENDANT. . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

SECTION 4 - ANSWERING CALLS

ANSWERING INCOMING CALLS . . . . . . . . . . . . . . . . . . . . . . . . 23

USING DONOT DISTURB (DND). . . . . . . . . . . . . . . . . . . . . . . 24

HANDLING MULTIPLE CALLS. . . . . . . . . . . . . . . . . . . . . . . . . . 25

TABLE OF CONTENTS

Edge 300 User Guide

TABLE OF CONTENTS Edge 300 User Guide

- TOC ii -

SECTION 5 - PROCESSING CALLS

MUTING THE MICROPHONE . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

USING CALL HOLD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

RETRIEVING AHELD CALL . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

PAGING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Replying to a Meet-Me Page. . . . . . . . . . . . . . . . . . . . . . . 30

PARKING CALLS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Placing an Outside Call in a Park Orbit . . . . . . . . . . . . . . . 30

Retrieving an Outside Call from a Park Orbit. . . . . . . . . . . 31

TRANSFERRING ACALL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Screen and Transfer a Call

to Another Endpoint in the System. . . . . . . . . . . . . . . . . 32

Transfer a Call without Screening . . . . . . . . . . . . . . . . . . . 33

ESTABLISHING ACONFERENCES . . . . . . . . . . . . . . . . . . . . . . . 34

Private Conferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Public Conferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

APPENDIX

SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Technical Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Ethernet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Presence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Codecs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

SIP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

DISCLAIMER/COMPLIANCE

This equipment has been tested and found to comply with the limits for a

Class B digital device, pursuant to Part 15 of the FCC Rules. These limits

are designed to provide reasonable protection against harmful interference

in a residential installation. This equipment generates, uses and can

radiate radio frequency energy and, if not installed in accordance with the

instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause interference to radio or

television reception, which can be determined by turning the equipment off

and on, the user is encouraged to try to correct the interference by one or

more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected

• Consult the dealer or an experienced radio/TV technician for help

- 3 -

ABOUT THIS MANUAL

This manual describes how to use the CONVERSip Edge 300 Voice IP

Endpoint, models Edge 300-12 and Edge 300-24.

This manual is intended to provide:

• basic knowledge of the functions and features of the Edge 300 LCD

user interface.

• step-by-step procedures for processing calls and controlling individual

extension settings.

AUDIENCE DESCRIPTION

This manual is intended for persons who use CONVERSip Edge endpoints

on a day-to-day basis.

You should:

• read this manual in normal reading sequence before first using the

Edge 300 User Interface.

• refer to this manual as necessary while modifying your endpoint

settings.

RELATED PUBLICATIONS

This manual refers you to related publications, when appropriate, for

additional information.

SECTION 1 - INTRODUCTION

Edge 300 User Guide

SOME CONVENTIONS USED IN THIS MANUAL Edge 300 User Guide

- 4 -

SOME CONVENTIONS USED IN THIS MANUAL

Many of the procedures require you to enter settings or to choose from a list

of variables. To signify when you are to act upon an item, parameter,

button, etc. we italicize the name of the item being acted upon. For

example, the following sentences instruct you to press a specific key on

your keyboard.

• Press Enter.

• Press Esc.

• Press Page Up or Page Down.

• Press and hold the Shift and Ctrl keys simultaneously.

Before you start using your Edge, take a quick look at its layout. The

endpoint has three soft keys, 12 or 24 programmable buttons (see

illustrations below), seven fixed function buttons, volume up and down

buttons, an LCD, and a standard dial pad.

EDGE 300 BASIC ELEMENTS

The Edge 300-24 and Edge 300-12 models are identical except for the

number of programmable buttons available. Review the image below that

is appropriate for the model you are using.

Edge 300 - 24 Button Model

Does Your Phone Have 12 or 24 Programmable Buttons? (continued on next page)

handset

speaker

(located

under

the

handset)

LCD

soft keys (not

programmable)

volume up

24programmable

buttons

hold

redial

speaker

mute

dial/answer

microphone opening

(locatedunder the front panel

at the front of the phone)

transfer/

conference

headset

volume down

SECTION 2 - OVERVIEW

Edge 300 User Guide

EDGE 300 BASIC ELEMENTS Edge 300 User Guide

- 6 -

Does Your Phone Have 12 or 24 Programmable Buttons? (continued)

Edge 300 - 12 Button Model

When your new Edge 300 arrives, the system installer unpacks the phone

and connects the line cord to a network jack. The following sections

describe a few initial adjustments that allow you to quickly begin making

and answering calls.

handset

speaker

(located

under

the

handset)

LCD

soft keys (not

programmable)

volume up

12programmable

buttons

hold

redial

speaker

mute

dial/answer

microphone opening

(locatedunder the front panel

at the front of the phone)

transfer/

conference

headset

volume down

Ce manuel convient aux modèles suivants

Table des matières

Autres manuels Vertical Téléphone

Vertical

Vertical Xcelerator IP IP2007 Mode d’emploi

Vertical

Vertical Xcelerator IP IP2007 Manuel utilisateur

Vertical

Vertical Xcelerator IP IP2007 Manuel utilisateur

Vertical

Vertical SBX 320 IP Manuel utilisateur

Vertical

Vertical 9133i Manuel utilisateur

Vertical

Vertical Wave Manuel utilisateur

Vertical

Vertical SBX IP 320 Manuel utilisateur

Vertical

Vertical Wave Manuel utilisateur

Vertical

Vertical Summit80 Manuel utilisateur

Vertical

Vertical Edge IP 9820 Manuel utilisateur

Vertical

Vertical Edge DX-80 Manuel utilisateur

Vertical

Vertical Xcelerator IP IP2007 Instructions d'installation et d'utilisation

Vertical

Vertical SBX IP 320 Manuel utilisateur

Vertical

Vertical Xcelerator IP IP2007 Manuel utilisateur

Vertical

Vertical Edge 8000 Manuel utilisateur

Vertical

Vertical Edge 100 Manuel utilisateur

Vertical

Vertical Xcelerator IP IP2007 Manuel utilisateur

Vertical

Vertical Edge 9200 Series Manuel utilisateur

Vertical

Vertical Edge 100 Manuel utilisateur

Vertical

Vertical Edge 9200 8-button Manuel utilisateur

Vertical

Vertical MXB IP Manuel

Vertical

Vertical LDP-9008D Manuel utilisateur

Vertical

Vertical Xcelerator IP IP2007 Manuel

Vertical

Vertical Comdial DX-80 Manuel utilisateur

Manuels Téléphone populaires d'autres marques

GE 2-9480 Manuel utilisateur

Geemarc

Geemarc PHOTOPHONE 155 Manuel utilisateur

D-Link

D-Link DWR-720/PW Manuel utilisateur

Interquartz

Interquartz Gemini IQ333 Manuel utilisateur

SSS Siedle

SSS Siedle HT 840-0 Manuel utilisateur

Motorola

Motorola TITANIUM Manuel utilisateur

Panasonic

Panasonic ICX Manuel utilisateur

LG H870DS Manuel utilisateur

Samsung

Samsung GT-I9500 Manuel utilisateur

AT&T

AT&T Trimline 205 Manuel utilisateur

Selta

Selta zenyth 600 Manuel utilisateur

Doro

Doro AFTI 20 Manuel utilisateur

UNIQCELL

UNIQCELL A1 Manuel utilisateur

Panasonic

Panasonic KX Series Manuel utilisateur

Jabra

Jabra SP5050 - Bluetooth hands-free Speakerphone Manuel utilisateur

BT Decor 425 Manuel utilisateur

NEC

NEC SV8500 Manuel utilisateur

Teledex

Teledex PEARL Manuel utilisateur