Vadem Clio Manuel utilisateur

CLIO SERVICE

MANUAL

Version: D

May 5, 2005

PART #: PI-000060-01

AUTHORED BY ANTHONY HERNANDEZ - (415)786-2081 - [email protected]

CLIO Service Manual Document Control Sheet

Document Control Sheet

Change Record

Rev ECO # Description Date Approved

A Initial draft

B C00088 Updated diagnostics 11/20/98

C C00162 Update diagnostics, TOO 02/1/99

D Update spare kits, add photo

section, remove FRU list, add

standing service order, modify

final test diagnostic

5/18/99

WARNING: THIS DOCUMENT CONTAINS CONFIDENTIAL AND PROPRIETARY

INFORMATION OF VADEM, INC. IT MAY BE DISCLOSED ONLY TO VADEM

EMPLOYEES WITH A NEED TO KNOW. IT MAY NOT BE DISCLOSED OUTSIDE OF

VADEM WITHOUT PRIOR APPROVAL FROM A VADEM EXECUTIVE OFFICER AND

PRIOR EXECUTION BY THE RECIPIENT OF A NONDISCLOSURE AGREEMENT

APPROVED BY VADEM GENERAL COUNSEL.

The information contained in this document is confidential and the sole property of Vadem. Written

permission must be obtained to reprint or use any of this information.

AUTHORED BY ANTHONY HERNANDEZ - (415)786-2081 - [email protected]

CLIO Service Manual Conventions

Conventions

This manual uses several notational conventions to present information of special

importance:

WARNING: WARNINGS INDICATE ITEMS WHICH, IF NOT PAID STRICT ATTENTION

TO, COULD POSSIBLY CAUSE PHYSICAL INJURY AND/OR DAMAGE TO EQUIPMENT.

NOTE: Notes detail important things to keep in mind. No personal injury or equipment

damage will occur due to disregarding a note.

Lists of items, points to consider, or procedures that do not need to be performed in a specific

order appear in bullet format:

Item 1

Item 2

Procedures that must be followed in a specific order appear in numbered steps:

1. Perform this step first

2. Perform this step second

Specific keyboard keys are depicted in square brackets and are capitalized, for example:

[ESC]. If more than one key should be pressed simultaneously, the notation will appear as

[KEY1]+[KEY 2], for example [ALT]+[F4].

NOTE: The notation [tap] may appear in this document. It signifies a stylus or finger tapping

a touch screen.

Buttons and knobs are depicted in round brackets and are capitalized and italicized, for

example: {RESET}.

Code appears in 8 point Courier font, for example:

\\HKEY\CURRENT_USER

Screen prompts are displayed in bold Courier font, for example:

Start

Items you must type appear in standard Courier font, for example:

cd\letters\business\legal [ENTER]

iii

The information contained in this document is confidential and the sole property of Vadem. Written

permission must be obtained to reprint or use any of this information.

AUTHORED BY ANTHONY HERNANDEZ - (415)786-2081 - [email protected]

CLIO Service Manual Table of Contents

Table of Contents

DOCUMENT CONTROL SHEET ..............................................................................................II

CHANGE RECORD.........................................................................................................................II

CONVENTIONS........................................................................................................................III

TABLE OF CONTENTS .......................................................................................................... IV

INTRODUCTION....................................................................................................................VIII

AUDIENCE................................................................................................................................. VIII

1. THEORY OF OPERATION....................................................................................... 1-1

1.1. BLOCK DIAGRAM ......................................................................................................... 1-1

1.2. CPU........................................................................................................................... 1-1

1.3. MEMORY..................................................................................................................... 1-2

1.3.1. ROM........................................................................................................................................1-2

1.3.2. RAM ........................................................................................................................................1-2

1.4. MEMORY MODULE ACCESS DOOR................................................................................ 1-3

1.5. PC CARD (PCMCIA) .................................................................................................. 1-3

1.6. COMPACT FLASH......................................................................................................... 1-3

1.7. EEPROM................................................................................................................... 1-4

1.8. PHYSICAL MEMORY MAP ............................................................................................. 1-4

1.9. DISPLAY...................................................................................................................... 1-7

1.10. TOUCH PANEL AND STYLUS ......................................................................................... 1-7

1.10.1. Calibration ...............................................................................................................................1-7

1.10.2. Control Panel Support .............................................................................................................1-7

1.10.3. Stylus.......................................................................................................................................1-7

1.11. KEYBOARD.................................................................................................................. 1-8

1.11.1. Keyboard Requirements..........................................................................................................1-8

1.11.2. Keys and Chording Combinations ...........................................................................................1-9

1.11.3. Keyboard Layout....................................................................................................................1-10

1.11.4. Keyboard Mechanical Drawing..............................................................................................1-11

1.11.5. Control Panels support..........................................................................................................1-11

1.12. POWER..................................................................................................................... 1-11

1.12.1. AC .........................................................................................................................................1-11

1.12.2. Main Battery ..........................................................................................................................1-12

1.12.3. Backup Battery......................................................................................................................1-12

1.12.4. Charging Indicator .................................................................................................................1-12

1.13. ON/OFF SWITCH ....................................................................................................... 1-12

1.13.1. Reset Switch..........................................................................................................................1-12

1.14. AUTO-HIBERNATE...................................................................................................... 1-13

1.14.1. Power Control Panel Support ................................................................................................1-13

1.15. HINGE MECHANISM.................................................................................................... 1-13

1.15.1. Latch......................................................................................................................................1-13

1.15.2. Cover Closed / Tablet Switches.............................................................................................1-14

1.15.2.1.Overview................................................................................................................................1-14

1.15.2.2.Cover closed switch...............................................................................................................1-14

1.15.2.3.Tablet switch..........................................................................................................................1-14

1.16. CLIO CONFIGURATIONS ............................................................................................ 1-14

1.16.1. User Options..........................................................................................................................1-14

1.16.2. Power on options...................................................................................................................1-14

1.17. TABLET MODE ACTIONS.............................................................................................. 1-15

1.17.1. Implementation......................................................................................................................1-15

1.17.1.1.Power ON considerations in Tablet to Laptop mode..............................................................1-15

1.17.1.2.Control Panel Support ...........................................................................................................1-15

The information contained in this document is confidential and the sole property of Vadem. Written

permission must be obtained to reprint or use any of this information.

AUTHORED BY ANTHONY HERNANDEZ - (415)786-2081 - [email protected]

CLIO Service Manual Table of Contents

1.18. COMMUNICATIONS..................................................................................................... 1-16

1.18.1. Internal Software Modem ......................................................................................................1-16

1.18.2. RJ11 Connector ....................................................................................................................1-16

1.18.3. Serial/Docking Connector......................................................................................................1-16

1.18.4. Serial/Docking Connector Pinouts.........................................................................................1-17

1.19. INFRARED ................................................................................................................. 1-17

1.19.1. FIR Window...........................................................................................................................1-17

1.20. NOTIFICATION ........................................................................................................... 1-17

1.20.1. Notification Switch.................................................................................................................1-18

1.20.2. Notification LED.....................................................................................................................1-18

1.21. DOCKING .................................................................................................................. 1-18

1.21.1. Travel Dock...........................................................................................................................1-18

1.22. AUDIO....................................................................................................................... 1-19

1.22.1. Speaker.................................................................................................................................1-19

1.22.2. Microphone ...........................................................................................................................1-19

1.22.3. Control Panel Support...........................................................................................................1-19

1.23. PC CARD EXPANSION SLOT....................................................................................... 1-19

1.23.1. Supported PC Cards.............................................................................................................1-19

1.24. REAL TIME CLOCK..................................................................................................... 1-22

2. CLIO PHOTOGRAPHS............................................................................................ 2-1

3. SPARE PARTS KITS............................................................................................... 3-1

4. CLIO DIAGNOSTICS ............................................................................................... 4-1

4.1. CLIO POWERS ON –DISPLAY ABSENT (PROCEDURE 1)................................................ 4-1

4.2. CLIO POWERS ON THEN SHUTS OFF (PROCEDURE 2).................................................. 4-2

4.3. CLIO DOES NOT POWER ON (PROCEDURE 3).............................................................. 4-3

4.4. CLIO SCREEN DIM OR ABNORMAL (PROCEDURE 4)...................................................... 4-4

4.5. ON/SUSPEND BUTTON INOPERATIVE (PROCEDURE 5)................................................... 4-5

4.6. BATTERY CANNOT HOLD CHARGE (PROCEDURE 6)....................................................... 4-6

4.7. A/C ADAPTER NOT CHARGING BATTERIES (PROCEDURE 7)........................................... 4-7

4.8. CANNOT RECORD AUDIO (PROCEDURE 8).................................................................... 4-8

4.9. NO AUDIO PLAYBACK (PROCEDURE 9) ......................................................................... 4-9

4.10. KEYBOARD INOPERATIVE (PROCEDURE 10) ................................................................ 4-10

4.11. TOUCH SCREEN INOPERATIVE (PROCEDURE 11)......................................................... 4-11

4.12. INFRARED INOPERATIVE (PROCEDURE 12).................................................................. 4-12

4.13. MODEM INOPERATIVE (PROCEDURE 13)..................................................................... 4-13

4.14. SERIAL PORT INOPERATIVE (PROCEDURE 14)............................................................. 4-14

4.15. NOTIFICATION LED INOPERATIVE (PROCEDURE 15).................................................... 4-15

4.16. NOTIFY BUTTON INOPERATIVE (PROCEDURE 16)......................................................... 4-16

4.17. BATTERY LED NOT LIGHTING (PROCEDURE 17) ......................................................... 4-17

4.18. LCD SCREEN FLICKERING (PROCEDURE 18).............................................................. 4-18

4.19. CANNOT INSERT BATTERY PACK (PROCEDURE 19)..................................................... 4-19

4.20. CANNOT INSERT PC CARD (PROCEDURE 20).............................................................. 4-20

4.21. UNIT DOES NOT OPEN/CLOSE PROPERLY (PROCEDURE 21)....................................... 4-21

4.22. CANNOT RESET UNIT (PROCEDURE 22) ..................................................................... 4-22

4.23. EXTERNAL DAMAGE TO UNIT (PROCEDURE 23)........................................................... 4-23

4.24. FINAL TEST PROCEDURE ........................................................................................... 4-24

5. CLIO TEAR-DOWN AND REBUILD........................................................................ 5-1

5.1. CLIO FIELD REPLACEMENT UNITS (FRUS)................................................................... 5-1

5.2. REQUIRED TOOLS ....................................................................................................... 5-1

5.3. CLIO ORIENTATION..................................................................................................... 5-2

5.4. DATA PRESERVATION.................................................................................................. 5-2

5.5. CARING FOR CLIO COMPONENTS ................................................................................ 5-2

5.6. BATTERY PACK -REMOVE AND REFIT........................................................................... 5-3

The information contained in this document is confidential and the sole property of Vadem. Written

permission must be obtained to reprint or use any of this information.

AUTHORED BY ANTHONY HERNANDEZ - (415)786-2081 - [email protected]

CLIO Service Manual Table of Contents

5.6.1. Battery Pack Removal.............................................................................................................5-3

5.6.2. Battery Pack Refit....................................................................................................................5-3

5.7. ROM/RAM COVER -REMOVE AND REFIT..................................................................... 5-3

5.7.1. ROM/RAM Cover Removal......................................................................................................5-3

5.7.2. ROM/RAM Cover Refit ............................................................................................................5-3

5.8. CLIO MAIN HOUSING (BOTTOM)-REMOVE AND REFIT.................................................. 5-4

5.8.1. CLIO Keyboard Base (Bottom) Removal.................................................................................5-4

5.8.2. CLIO Main Housing (Bottom) Refit..........................................................................................5-5

5.9. CLIO KEYBOARD BASE TOP -REMOVE AND REFIT........................................................ 5-6

5.9.1. CLIO Keyboard Base Top Removal.........................................................................................5-6

5.9.2. CLIO Keyboard Base Top Refit...............................................................................................5-6

5.10. DISPLAY TOP –REMOVE &REFIT................................................................................ 5-7

5.10.1. Display Top – Removal...........................................................................................................5-7

5.10.2. Display Top – Refit ..................................................................................................................5-8

5.11. DISPLAY BEZEL –REMOVE &REFIT.............................................................................. 5-8

5.11.1. Display Bezel – Removal.........................................................................................................5-8

5.11.2. Display Bezel – Refit................................................................................................................5-9

5.12. LCD UNIT –REMOVE &REFIT ..................................................................................... 5-9

5.12.1. LCD Unit – Removal..............................................................................................................5-10

5.12.2. LCD Screen – Refit................................................................................................................5-10

5.13. INDICATOR PWB UNIT –REMOVE &REFIT ................................................................. 5-10

5.13.1. Indicator PWB Unit – Removal..............................................................................................5-10

5.13.2. Indicator PWB Unit – Refit.....................................................................................................5-10

5.14. INDICATOR PWB CABLE –REMOVE &REFIT............................................................... 5-10

5.14.1. Indicator PWB Ribbon Cable – Removal...............................................................................5-10

5.14.2. Indicator PWB Ribbon Cable – Refit......................................................................................5-11

5.15. RAM PWB UNIT –REMOVE &REFIT ......................................................................... 5-11

5.15.1. RAM PWB Unit – Removal....................................................................................................5-11

5.15.2. RAM PWB Unit – Refit...........................................................................................................5-11

5.16. ROM PWB UNIT –REMOVE &REFIT......................................................................... 5-11

5.16.1. ROM PWB Unit – Removal....................................................................................................5-11

5.16.2. ROM PWB Unit – Refit ..........................................................................................................5-12

5.17. MODEM PWB UNIT -REMOVE &REFIT....................................................................... 5-12

5.17.1. Modem PWB Unit – Removal................................................................................................5-12

5.17.2. Modem PWB Unit – Refit.......................................................................................................5-12

5.18. INVERTER PWB UNIT –REMOVE &REFIT................................................................... 5-12

5.18.1. Inverter PWB Unit – Removal................................................................................................5-12

5.18.2. Inverter PWB Unit – Refit ......................................................................................................5-13

5.19. DISPLAY CONNECTION FPC –REMOVE &REFIT ......................................................... 5-13

5.19.1. Display Connection FPC – Removal......................................................................................5-13

5.19.2. Display Connection FPC – Refit ............................................................................................5-13

5.20. BOTTOM HINGE –REMOVE &REFIT ........................................................................... 5-13

5.20.1. Bottom Hinge – Removal.......................................................................................................5-14

5.20.2. Bottom Hinge – Refit .............................................................................................................5-14

5.21. TOP HINGE –REMOVE &REFIT.................................................................................. 5-14

5.21.1. Top Hinge – Removal............................................................................................................5-14

5.21.2. Top Hinge – Refit...................................................................................................................5-14

5.22. SPEAKER –REMOVE &REFIT..................................................................................... 5-14

5.22.1. Speaker – Removal...............................................................................................................5-15

5.22.2. Speaker – Refit......................................................................................................................5-15

5.23. KEYBOARD ASSEMBLY –REMOVE &REFIT ................................................................. 5-15

5.23.1. Keyboard Assembly – Removal.............................................................................................5-15

5.23.2. Keyboard Assembly – Refit ...................................................................................................5-15

5.24. MAIN PWB UNIT –REMOVE &REFIT.......................................................................... 5-16

5.24.1. Main PWB Unit – Removal....................................................................................................5-16

5.24.2. Main PWB Unit – Refit...........................................................................................................5-16

5.25. LOWER HINGE ARMS –REMOVE &REFIT.................................................................... 5-17

5.25.1. Lower Hinge Arms – Removal...............................................................................................5-17

5.25.2. Lower Hinge Arms – Refit......................................................................................................5-17

5.26. METAL ARM –REMOVE &REFIT................................................................................. 5-17

The information contained in this document is confidential and the sole property of Vadem. Written

permission must be obtained to reprint or use any of this information.

AUTHORED BY ANTHONY HERNANDEZ - (415)786-2081 - [email protected]

CLIO Service Manual Table of Contents

5.26.1. Metal Arm – Removal............................................................................................................5-18

5.26.2. Metal Arm – Refit...................................................................................................................5-18

5.27. INDICATOR LENS –REMOVE &REFIT.......................................................................... 5-18

5.27.1. Indicator Lens – Removal......................................................................................................5-18

5.27.2. Indicator Lens – Refit ............................................................................................................5-18

5.28. IR LENS –REMOVE &REFIT ...................................................................................... 5-18

5.28.1. IR Lens – Removal................................................................................................................5-18

5.28.2. IR Window – Refit..................................................................................................................5-18

6. STANDING SERVICE PROCEDURES.................................................................... 6-1

6.1. LCD SUPPORT PROCEDURE........................................................................................ 6-1

6.1.1. Material Required....................................................................................................................6-1

6.1.2. Procedure................................................................................................................................6-1

vii

The information contained in this document is confidential and the sole property of Vadem. Written

permission must be obtained to reprint or use any of this information.

AUTHORED BY ANTHONY HERNANDEZ - (415)786-2081 - [email protected]

CLIO Service Manual Introduction

Introduction

This document describes warranty and other repair of the PV-6000 platform. This document

was obtained by extracting information from the Vadem document “Clio Specification”.

Likewise, sections from this document may be extracted to form portions of other documents.

Audience

The audience for this document is primarily Vadem authorized Clio service centers and/or

other external parties as deemed fit by Vadem management.

viii

The information contained in this document is confidential and the sole property of Vadem. Written

permission must be obtained to reprint or use any of this information.

AUTHORED BY ANTHONY HERNANDEZ - (415)786-2081 - [email protected]

CLIO Theory of Operation Theory of Operation

1. THEORY OF OPERATION

This chapter provides detailed descriptions of CLIO components and their architecture,

layout, and function.

1.1. BLOCK DIAGRAM

CLIO hardware is laid out as follows:

Backli

Vr4111

Serial Port

FIR

63 Ke

board

Modem

(

DAA

)

Touch Panel

640x480

Color STN

LCD

SED 1354 LCD

Controller VG-469

Controller

PCMCIA

Com

act

Flash

ROM

RAM

eaker

Mic

Audio Power

Main Power

PCMCIA Power

stem Power

LCD Power

Modem Power

256K

Video

Buffer

1.2. CPU

The CLIO uses the VR4111 MIPS CPU running at various speeds depending on how it is

configured. Refer to the following table:

CLKSEL [2 . . 0] CPU Core Freq. BUSCLK Freq.

000 49.1MHz 6.13

001 62.1MHz 5.17

010 65.4MHz 5.45

011 69.3MHz 5.77

100* 78.5MHz 6.54

1-1

The information contained in this document is confidential and the sole property of Vadem Inc. Written

permission must be obtained to reprint or use any of this information.

AUTHORED BY ANTHONY HERNANDEZ - (415)786-2081 - [email protected]

CLIO Theory of Operation Theory of Operation

CLKSEL [2 . . 0] CPU Core Freq. BUSCLK Freq.

101 84.1MHz 7.01

110 90.6MHz 5.67

111 98.1MHz 6.13

*=standard CLIO setup

1.3. MEMORY

CLIO contains two memory modules: one each ROM and RAM.

1.3.1. ROM

CLIO supports a single custom ROM module which can house 24MB or 32MB of Mask ROM

or 8MB or 16MB of Flash ROM. The ROM module mounts on the main board in a user-

friendly fashion, and is distinguishable from the RAM module due to its offset connectors.

ROM’s run on 3.3V.

The ROM types used are as follows:

Flash ROM: 32 Mbit, 32 bit wide, 3.3V/5V, 60ns/120ns

Mask ROM: 64 Mbit, 32 bit wide, 3.3V, page mode, 100ns/30ns

To upgrade the ROM module, use the following procedure:

1. Backup or synchronize CLIO by docking the unit and using H/PC Explorer tools.

2. Remove main battery and AC power.

3. Remove and discard the old ROM set.

4. Install the new ROM set.

5. Replace battery and (optionally) AC power.

6. Perform a hard reset.

7. Power on unit.

8. Restore from backup.

1.3.2. RAM

CLIO supports a single custom RAM module which can house 16MB or 32MB of EDO RAM.

The RAM module mounts on the main board in a user-friendly fashion. The RAM type used

is 64Mbit EDO RAM, 16 bits wide, 3.3V, 60ns, self-refresh.

To upgrade the RAM module, use the following procedure:

1. Backup or synchronize CLIO by docking the unit and using H/PC Explorer tools.

1-2

The information contained in this document is confidential and the sole property of Vadem Inc. Written

permission must be obtained to reprint or use any of this information.

AUTHORED BY ANTHONY HERNANDEZ - (415)786-2081 - [email protected]

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