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Video Surveillance Camera Easy Installation Guide
2. Installing the Video Surveillance Camera
You can install the Video Surveillance Camera in 2 ways:
A. Wired Connection through Ethernet
B. Wireless Connection
Before starting the activation process of the Video Surveillance Camera please check the
following items:
1. DHCP server setting is enabled in the modem router.
2. For wireless connection, please make sure SSID or Wireless Access Point is not hidden.
3. Adobe Flash Player (to download - http://get.adobe.com/flashplayer/) is installed on the
computer where you are going to watch the live stream.
STEP 1. Plug the power cable and the Ethernet cable into the back of the camera.
The other end of the Ethernet cable must be connected to the back of your Modem Router.
STEP 2. Check all 3 camera lights are on and wait for a
few minutes before logging into www.tpg.com.au/video-
surveillance/login to activate the camera.
You will require the following 2 items:
1: Username: <e.g. test123>
2: Password: <e.g. password>
Please use the username and password you have nominated at the time of signing up with
TPG. If you have forgotten your password, you can retrieve it via www.tpg.com.au/password.
Alternatively you may contact our Customer Service on 13 14 23.
STEP 3: TPG system will check if the camera has the latest firmware. If the camera does not
have the latest firmware, the following message will be displayed.
“Camera Firmware Upgrade Required.
DO NOT Power off or Disconnect the Camera during the upgrade”
You will know the firmware upgrade is complete when the “Upgrade Complete” message is
displayed.
NOTE: Click the “Close” button and the camera is ready to use now. If you wish to connect via
Wi-Fi, please follow the steps below.
STEP 4: Click “Wireless Config” on the top right corner of the page.
STEP 5: Select your Wi-Fi network name (SSID) from the dropdown list.
STEP 6: Enter your Wi-Fi network password in the Network Key field.
STEP 7: Click “Connect”. If successful, a confirmation message will be displayed.
STEP 8: Unplug the Ethernet cable.
STEP 9: Your camera should now be connected via Wi-Fi. Log into www.tpg.com.au/video-
surveillance/login to check if live streaming is working.
