TowerIQ SureCall GuardianA Manuel utilisateur

Document 1.19.0000707 Rev 1

11/21

GuardianA™

Class A Public Safety BDA

For First Responders

Long Island City, NY, 11101

https://toweriq.nyc

FCC NOTICE

The TowerIQ Guardian A signal booster is Class A booster. Under Section 90.219(d)(5) of the Commission’s rules, all Part 90 Class A signal

booster installations must be registered with the FCC.

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a commercial environment. This equipment generates,

uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to

radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which the user will be required to

correct the interference at his own expense.

Filing Registrations. To register a Part 90 Class A signal booster, go to the Part 90 Signal Booster Registration and Discovery page at www.fcc.

gov/signal-boosters/registration. Enter an FCC Registration Number (FRN) and Password in the upper-right corner of the screen. Then click on

“LOGIN.”

On the Signal Booster Information page, enter either (1) latitude and longitude (in decimal degrees) of the booster location and click on the “Get

Address Info” button; or (2) the booster, city, and state, and click on the “Get Lat/Long button. The registration tool will provide a map of the booster

location to verify the location is correct. Next, check the box(es) for the frequencies within the operating range of the signal booster and enter at

least one call sign associated with the booster. Then enter the filer’s Company Information (Company Name, Company Attention, Address, Email

registration, enter Signature Information (Title, Name), and click “Submit.” The system will generate a confirmation, including a booster ID number,

which you may print for your records. Each booster must be submitted separately. Using the links in the upper-right corner of the Signal Booster

Confirmation page, you can “Add a Booster,” “View Your Boosters” or “Log out.”

Accessing Registrations. Each registration will be available to the public on the same day it is filed with the Commission. Registrations may be

accessed at: www.fcc.gov/signal-boosters/registration. Click on “View All Boosters” from the Part 90 Signal Booster Registration and Discovery

page. The registrations can be searched and sorted by booster ID number, name of the filer, city, county, state, zip code, latitude/longitude, or call

sign.

For further information please contact the FCC Licensing Support Hotline at (877) 480-3201 or submit an online help request at https://esupport.

fcc.gov/onlinerequest.htm. Support hours are Monday thru Friday, 8:00–6:00 p.m. Eastern Time, except for Federal holidays.

Applicant's name: TowerIQ, Inc.

Address: 13723 Riverport Drive

C/O Potter Electric Signal Company

Saint Louis, MO 63043

Contact person: michaelm@pottersignal.com; Call: 314-683-2218

FCC Contact information is https://signalboosters.fcc.gov/signal-boosters/ Federal Communications Commission

45 L Street NE Washington, DC 20554

Phone: 1-888-225-5322

TTY: 1-888-835-5322

GUARDIANA • 1.19.0000707 REV 1 • 11/21

Table of Contents

Chapter 1: Introduction & Overview....................................................................................................................... 4

1.1 Product Overview......................................................................................................................................... 4

1.2 Package Contents........................................................................................................................................ 4

1.3 Additional Items Needed .............................................................................................................................. 4

1.4 Key Features & Benefits ............................................................................................................................... 4

1.5 Optional Accessories.................................................................................................................................... 5

1.6 How it Works ............................................................................................................................................... 6

1.7 A Word About Safety.................................................................................................................................... 6

Chapter 2: BDA Interface & Connections .............................................................................................................. 7

2.1 GuardianA BDA Interface Overview .............................................................................................................. 7

2.2 RF Interfaces (A6 & A1) ................................................................................................................................ 8

2.3 Power Interface for 110VAC or UPS Output (A5) ........................................................................................... 8

2.4 DC24-30V Interface (A9)............................................................................................................................... 9

2.5 Alarm1 I/O Interface (A3) ............................................................................................................................ 10

2.6 RF Module Summary Alarms Trigger Criteria ............................................................................................... 11

2.7 VSWR Alarm Trigger Criteria ....................................................................................................................... 12

2.8 Load Restrictions ....................................................................................................................................... 12

2.9 Ethernet Interface (A4)................................................................................................................................ 13

2.10 USB Interface (A7).................................................................................................................................... 13

2.11 Alarm LEDs (A8) ...................................................................................................................................... 13

Chapter 3: Planning the Installation..................................................................................................................... 14

3.1 Installation Overview................................................................................................................................... 14

3.2 Exterior Antenna Overview.......................................................................................................................... 14

3.3 Interior Antenna Overview........................................................................................................................... 15

3.4 Antenna Separation.................................................................................................................................... 16

3.5 BDA Location ............................................................................................................................................ 16

3.6 Accessories ............................................................................................................................................... 16

3.7 Need Help?................................................................................................................................................ 17

Chapter 4: Installation ......................................................................................................................................... 18

4.1 Soft Installation .......................................................................................................................................... 18

4.2 Exterior Antenna ........................................................................................................................................ 18

4.3 Interior Antennas........................................................................................................................................ 19

4.4 Mounting the BDA...................................................................................................................................... 20

Chapter 5: Configuration & Testing...................................................................................................................... 20

5.1 Powering on the BDA................................................................................................................................. 20

5.2 DIP Switch Configuration............................................................................................................................ 21

Chapter 6: Testing And Troubleshooting.............................................................................................................. 23

6.1 Band LED Conditions ................................................................................................................................. 23

6.2 LED Conditions.......................................................................................................................................... 23

6.3 Testing & Troubleshooting........................................................................................................................... 23

Chapter 7: Sentry Configuration & Monitoring..................................................................................................... 24

7.1 Sentry Software Introduction ...................................................................................................................... 24

7.2 Software Installation ................................................................................................................................... 24

7.3 Hardware Installation.................................................................................................................................. 24

7.4 User Registration ....................................................................................................................................... 25

7.5 Device Registration .................................................................................................................................... 26

7.6 Device Configuration .................................................................................................................................. 26

7.7 Sentry Operation........................................................................................................................................ 28

Chapter 8: Specifications .................................................................................................................................... 31

Chapter 9: Safety And Compliance ..................................................................................................................... 32

9.1 FCC Compliance ....................................................................................................................................... 32

Chapter 10: Warranty .......................................................................................................................................... 33

10.1 Warranty Periods...................................................................................................................................... 33

10.2 Three-Year Product Warranty.................................................................................................................... 33

10.3 Limitations of Warranty, Damages and Liability .......................................................................................... 33

GUARDIANA • 1.19.0000707 REV 1 • 11/21

Introduction & Overview

CHAPTER 1: INTRODUCTION & OVERVIEW

1.1 Product Overview

Guardian A is a Class A, 2-watt, bi-directional amplifier with a maximum gain of 90 dB supporting both the 700 and 800 MHz Public Safety frequency bands.

In the majority of cases, newly constructed buildings with considerable size, or existing buildings that increase capacity by expanding the building footprint are

required to have signal strength of -95 dBm or better in designated critical areas – Emergency Command Centers, Fire Pump Rooms, stairwells, standpipe,

cabinets, etc. – in order to receive a certificate of occupancy. Guardian A meets the code for NFPA 72/1221 and IFC 510 and features a Type 4 rated amplifier

housing.

Additionally, the Guardian A comes equipped with integrated alarming compatibility, UPS and Ethernet enabled remote monitoring. TowerIQ provides an industry

leading 3-year warranty

1.2 Package Contents

Your BDA box contains the following items:

• Guardian A bi-directional amplifier with Type 4 rated housing and mounting kit

• Integrated alarm cable (5 ft)

1.3 Additional Items Needed

The GuardianA needs the following additional components for a complete install:

• One External antenna (directional Yagi)

• Multiple Inside antennas (omnidirectional domes and/or directional panels)

• Cable splitter for inside antennas

• Sufficient lengths of ultra-low loss interior/exterior cable, 50-ohm

• Lightning surge arrestor

• Grounded surge suppressor for DC power supply

• Ethernet cable

Note: Some component options are listed in table below. Not all accessories are listed.

1.4 Key Features & Benefits

• Improves coverage for Public Safety Band cellular network frequencies: (UL: 799-805, 806-816MHz | DL: 769-775, 851-861MHz)

• Class A 32 Channel, 90 dB gain, 2-watt system

• UL2524 Certified

• Meets the code for NFPA 72/1221 and IFC 510

• Type-4 rated amplifier housing. No additional Type 4 enclosure needed

• Supplementary ethernet port with built-in TowerIQ Sentry™ remote monitoring hardware

• Integrated dry contact 7-pin alarming

• Connects to UL2524 LIsted UPS for external battery backup

• Automatic gain control (AGC) and Oscillation Detection

• Energy-saving operation allows bands to remain dormant when not in use

• A/C 110V and D/C 24V power option

• Independently adjustable frequency attenuation for uplink and downlink (Reduce gain in -1 dBm increments)

• Industry leading 3-year warranty

GUARDIANA • 1.19.0000707 REV 1 • 11/21

1.5 Optional Accessories

TowerIQ provides many optional features and accessories for the GuardianA Amplifier. Note, some component options are listed in table below. Not all

accessories are listed.

See your TowerIQ sales person for all compatible part numbers

Outdoor Antenna Options

Directional Wide Band 50Ω Yagi Antenna (698-960 MHz); N-Female connectors; 8 dBi. Note: Must use at least 2 dB insertion loss

Inside Antenna Options

Omni-directional Wide Band 50 Ω Dome Antennas (698 -960 MHz); N-Female connectors; 3 dBi

Directional Wide Band 50 Ω Panel Antennas (698-960 MHz); N-Female connectors; 6 dBi. Note: Must use at least 4 dB insertion loss cable for this option

Note: The sum of antenna gain (dBi) and cable loss (dB) cannot exceed 2.

Ultra Low-Loss Coaxial Cable

TQ-400 Low-Loss Coax

TQ-600 Ultra Low-Loss Coax

TQ-400 Ultra Low-Loss Coax Plenum Fire-Rated Coax

Splitters, Couplers & Accessories

Wide Band Couplers (698-2700 MHz)

Wide Band Splitters (698-2700 MHz)

TQ-LP Lightning Protector

5 dB; 10 dB; 20 dB RF Attenuator

TQ-Mount-Pole: L Bracket mount with U bolt hardware for donor antenna mount to J-bar

TQ-Mount-JBar: Steel 1 inch J-Bar mount for donor antenna. Antenna mount not included

TowerIQ’s fire-rated plenum cable is UL-rated for plenum ceilings (UL E473791)

Introduction & Overview

GUARDIANA • 1.19.0000707 REV 1 • 11/21

1.6 How it Works

The GuardianA amplifies signals that reach a building from the nearest radio tower, and from radios inside the building going back to the tower. This compensates

for weak reception caused by distance, topography, building structure, etc. The BDA receives the signal from an outside antenna, amplifies that signal, and then

rebroadcasts it via antenna(s) inside the building, where it can then be picked up by radios inside. In the reverse direction, interior antennas also pick up signals

coming from radios, where they are amplified by the BDA, and then passed to the exterior antenna for rebroadcast back to the tower.

1.7 A Word About Safety

Follow all safety precautions in this manual. This information is designed to prevent personal injury, equipment malfunction, and/or radio interference. You are

responsible for ensuring a safe installation.

Your installation may require working in high locations such as roofs and/or ladders. Follow applicable safety regulations and best practices to avoid falling.

Take care not to drop objects from any high area. Cordon off ground areas directly below the section of roof you are working on, or below your ladder whenever

possible.

In addition, as a qualified installer, you are responsible for knowing and following all applicable codes and regulations and for obtaining all required permits and

inspections.

Always use appropriate personal protective equipment such as goggles, gloves, hard hat, etc. as needed, and as required. Failure to exercise caution when

working in high areas could cause a fall and personal injury.

RF SAFETY WARNING: ANY ANTENNA USED WITH THIS DEVICE MUST

BE LOCATED AT LEAST 8 INCHES FROM ALL PERSONS.

CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY

TOWERIQ COULD VOID THE USER’S AUTHORITY TO OPERATE THE

EQUIPMENT.

1.8 Warning Notices:

Caution: notices may also be used in this manual to draw attention to matters that do not constitute a risk of causing damage to the equipment but where there

is a possibility of seriously impairing its performance, e.g. by mishandling or gross maladjustment. Warnings and Cautions within the main text do not incorporate

labels and may be in shortened form.

These draw the attention of personnel to hazards that may cause damage to the equipment. An example of use is the case of static electricity hazard.

Caution: Risk of explosion if battery is replaced by an incorrect type. Dispose used batteries according to the instructions.

Disconnection of the 2 RF connectors may cause damage to the equipment when power is on. The application antenna and RF cable are not provided. The sum

of antenna gain (dBi) and cable loss (dB)should not exceed 2 dBi for inside antenna and 9 dBi for outside antenna, shortest distance from human is 0.882m

Important: Unauthorized antenna cables and/or coupling devices may not be used. Changes or modifications not expressly approved by the TowerIQ could void

the user’s authority to operate the equipment.

Use of unauthorized antennas, cables, and/or coupling devices not conforming with ERP/EIRP and/or indoor only restrictions is prohibited

Home/ personal use are prohibited.

Note: If the insertion loss of the outside cable exceeds 3dB, the VSWR alarm will be affected.

Introduction & Overview

GUARDIANA • 1.19.0000707 REV 1 • 11/21

BDA Interface & Connections

CHAPTER 2: BDA INTERFACE & CONNECTIONS

2.1 GuardianA BDA Interface Overview

Interface Type Description

A1 INSIDE N Female for INSIDE cable and antenna

A2 ETHERNET Cat5e Standard Ethernet Cable Device

A3 ALARM1 I/O To Fire Department Control Box

A4 DC INPUT Connect UPS, voltage range is 18.5-29V; DC power is the secondary power supply, and secondary

power (DC input) source shall be UL2524 listed.

A5 OUTSIDE N Female for OUTSIDE cable and antenna

A6 USB Used to initialize the network connection devices

A7 GROUNDING LUG Grounding lug

A8 POWER 110 VAC Connect to 110VAC or 110V of UL2524 listed UPS

A9 ALARM LEDs Indicate an alarm condition

GUARDIANA • 1.19.0000707 REV 1 • 11/21

BDA Interface & Connections

2.2 RF Interfaces (A6 & A1)

A6 — N-type Female for OUTSIDE

cable and antenna

A1 — N-type Female for INSIDE

cable and antenna

2.3 Power Wiring for AC and DC Power for 24 UPS/Battery Backup

DC+ Battery positive input (Red)

DC- Battery negative input (Black)

GND Ground (Green)

NAC N input (White)

LAC L input (Black)

Wire Gauge: 14 to 22 AWG

Note: 1/4" spacing is to be maintained between power limited and non-power limited circuits.

BDA Interface & Connections

GUARDIANA • 1.19.0000707 REV 1 • 11/21

2.4 Fire Alarm I/O Interface

Number Definition

Wire Color on Cable

1VSWR Alert (N.O.) Black

2VSWR Alert (COM) Red

3VSWR Alert (N.C.) White

4Oscillation Detected Alert (N.O.) Green

5Oscillation Detected Alert (COM) Brown

6Oscillation Detected Alert (N.C.) Blue

7Component Alert (N.O.) Yellow

8Component Alert (COM) Purple

9Component Alert (N.C.) Gray

Note: These connections must be made to power limited sources.

BDA Interface & Connections

GUARDIANA • 1.19.0000707 REV 1 • 11/21

2.5 VSWR Alarm Trigger Criteria

The VSWR Alarm is triggered under the following:

• VSWR Alarm caused by outdoor VSWR abnormal

N.C.

N.O.

COM

N.C.

N.O.

COM

Relay Shown In Non-Alarm Condition for N.C. Alarm Condition for N.C.

N.C.

N.O.

COM

N.C.

N.O.

COM

Relay Shown In Non-Alarm Condition for N.O. Alarm Condition for N.O.

BDA Interface & Connections

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