TMC EPIC EV4500 Guide de démarrage rapide
EV4500
ET4300
810-ECA
800-EFM
Technical Guide
for Installation and
Maintenance
Please read before using telephone.
2
Getting Started
Technical Guide for Installation and Maintenance
What is the Epic System?
The Epic System is a 4-Line 16 Station Intercom Speakerphone with Caller ID
that provides small businesses with tremendous capabilities that, until now,
have only been available in larger, complex systems costing much more.
The Epic System is very easy to install, there’s no complicated wiring or central
controller unit; the brains are built into each phone. Simply plug the phones into
your wall outlets and jacks and your ready to go!
3
Getting Started
Important note – The advanced features of this telephone work by sending a data or inter-
com signal over Line 1.
Important Notes on DSL:
The micro filters that may have been provided by the DSL provider to prevent interference
with telephones are NOT compatible with these Epic telephones, since these same filters will
also block the data signals of the system from traveling between the phones.
DSL Installation Option A:
(preferred method)
The solution is to have a DSL data splitter installed at your network interface/D-Mark point.
This way there will be one unfiltered line going directly to your DSL modem, and there will be
one DSL filter with the entire Epic system behind this filter.
DSL Installation Option B:
If you are a current DSL customer and your DSL service is provided over line 1 you have the
option of reversing the line cords in all telephones, this will move the DSL service over to line
three of the telephone sets. This will prevent the DSL from interfering with the advanced fea-
tures of the Epic phone system.
4
Getting Started
Important note – The structured wiring for the Epic System can either be “Daisy Chained”
(Fig. 1 below), or “Homerun” (Fig. 2 below).
We recommend using “Twisted Pair” cable whenever possible.
The total cumulative length of cabling in the installation should not exceed 1000 feet.
Fig. 1. Daisy Chain Wiring – All phones are wired together into a single loop.
Getting Started
Public Switched
Telephone Network
(PSTN)
Public Switched
Telephone Network
(PSTN)
Punch block
Fig. 2. Star Wiring Configuration – each phone jack is independently wired to the
central point.
5
Installing Your System
In order for you to properly connect your EPIC System to an existing wiring system, it is im-
portant that you understand its configuration.
The following are the most common multiple line situations. They consist of either one or
both types of standard telephone jacks: The RJ11 Single Line Jack and the RJ14 Double Line
Jack. Your system should match one of them.
2 incoming lines with
1 wall jack
2 incoming lines with
2 wall jacks
3 incoming lines with
2 wall jacks
3 incoming lines with
3 wall jacks
4 incoming lines with
2 wall jacks
4 incoming lines with
3 wall jacks
4 incoming lines with
4 wall jacks
Installing Your System
6
Installing Your System
Up to 16 Epic System telephones may be connected to form your office/home configuration.
Each phone must be assigned a different station number, from 11 to 26.
Important note – Each Epic System telephone must be connected to the same Line 1 tele-
phone number for proper operation. The remaining lines may or may not be connected to
each station as you desire.
Standard Installation:
Your Epic telephones come factory-set for a standard “Shared” installation, which is also
called “square” in telephone terminology. This means that Line 1 is to be connected to the
same Line 1 telephone number at all the stations. Line 2 is to be connected to the same Line
2 telephone number at all the stations, and so on for Lines 3 and 4.
This is the desired setup for most installations, and if this is how you will be connecting
your Epic System, you do not need to change any of the line connection settings in the tele-
phones. You need only connect the phones to the telephone lines, and then follow the in-
structions on page 9 to be sure that you have connected the telephone numbers in the same
order to each station.
Installations with Private Lines, Auxiliary Lines, and Unconnected Lines:
You may wish to connect private lines to Lines 2, 3 or 4 at some or all of your tele-
different telephone number than the corresponding line at the other stations. These sort of
installation requirements are common in Centrex environments, or in companies where clus-
ters of telephones share common lines. In addition you may wish to leave some lines uncon-
nected at some stations.
If your installation has any of these requirements, carefully fill out the worksheet on the follow-
ing page and use it as a guide as you connect the telephone lines to your Epic telephones.
Mark each line at each station as Shared, Private, Aux or Unconnected.
Refer to the following page “Setting Up Private, Auxiliary and Unconnected Lines” if you are
not sure of the meaning of these terms.
7
Note that line 1 must be “Shared” at all stations, meaning that Line 1 must be connected to the
same telephone number at all stations.
Station
Number
User’s Name or
Telephone Location
Line 1
Tel #
Line 2
Tel #
Line 3
Tel #
Line 4
Tel #
dera
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et
av
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1x
uA
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etc
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dera
h
S
et
av
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1xu
A
3
L
de
t
c
enno
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n
U
dera
hS
et
avi
rP
1x
uA
4L
2x
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etc
e
n
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ocnU
Stn. 11 Shared
Stn. 12 Shared
Stn. 13 Shared
Stn. 14 Shared
Stn. 15 Shared
Stn. 16 Shared
Stn. 17 Shared
Stn. 18 Shared
Stn. 19 Shared
Stn. 20 Shared
Stn. 21 Shared
Stn. 22 Shared
Stn. 23 Shared
Stn. 24 Shared
Stn. 25 Shared
Stn. 26 Shared
Stn. 27 Shared
Stn. 28 Shared
Installing Your System
Installation Worksheet
8
Important note – If you have circled anything other than “Shared” on the worksheet, you
must follow the instructions below to set each phone as you have marked on the worksheet.
Setting Up Private, Auxiliary and Unconnected Lines
To program:
1. Press PROGRAM.
The display will read “Program...”
2. Press the soft key under NEXT
repeatedly, until “Line Connections”
appears In the display, and then
press ENTER.
The display will show the current
line connection setting for Line 2.
3. Press the soft key under CHANGE
repeatedly, until the desired line
connection setting for Line 2 is dis-
played.
The choices are:
L2: SHARED (factory setting)
L2: PRIVATE
L2: L2 AUX1
L2: UNCONNECTED
4. Press the soft key under NEXT to
see the current setting for Line 3,
and repeat steps 3 and 4 to change
the settings for Lines 3-4.
5. Press PROGRAM to exit.
While you must share the same Line 1 telephone num-
ber at all the stations, you may choose to leave some
lines unconnected at particular stations or to connect
private or AUX1liary lines to Lines 2, 3 or 4 at particular
stations.
SHARED: This is the factory setting for all lines, and is
the setting you use if the particular line is connected at
this station to the same telephone number as the cor-
responding line at the other stations.
PRIVATE: Use this setting at any telephone that is con-
nected to a different telephone number than the cor-
responding line at the other stations. For example, you
may connect your private telephone number to Line 3
at your station instead of connecting your station to the
shared Line 3. In this example, you would set Line 3 at
your station as PRIVATE.
AUX: Use this setting if two or more stations are con-
nected to a different telephone number than the cor-
responding line at the other stations, but they share the
same number among them- selves. For example, you
may connect a group of stations to a separate Line 3
telephone number than the rest of the system, yet they
share that same Line 3 telephone number among them-
selves. In this example, you would set Line 3 at these
stations to “L3 AUX1.”
Note that you can have up to one auxiliary Line 2, one
auxiliary Line 3, and up to two auxiliary Line 4’s.
UNCONNECTED: Use this feature at any telephone that
is not physically connected to all of its lines. For ex-
ample, you may install an EPIC 4- line telephone in a
room that is currently wired for only lines 1, 2 and 3.
In this example, you would set Line 4 at this station as
UNCONNECTED.
Installing Your System
9
Install Desk/Table Top Phone
1. Connect First Line Cord
Connect one end of a long telephone
line cord to the jack on the bottom of the
telephone labeled L1/L2.
Connect the other end directly to the wall
jack labeled lines 1 & 2.
2. Connect Second Line Cord
Connect one end of a long telephone line
cord to the jack on the back of the tele-
phone labeled L3/L4.
Connect the other end to the wall jack(s)
labeled Lines 3 & 4 in the same manner
as described In the previous step.
3. Connect Handset
Plug either end of the coiled handset
cord into the handset and the other end
into the jack on the side of the telephone.
Place the handset in the cradle.
4. Connect Power Cord
Plug the AC power cord into the adapter
jack on the bottom of the telephone.
Thread the power cord into the recessed
groove.
Plug the AC adapter into an electrical
outlet not controlled by a wall switch.
Installing Your System
10
Assigning Station Number
To program:
1. Press PROGRAM.
The display will read “Program...”
2. Press the soft key under NEXT.
The display will show the currently
assigned station number.
3. Press the soft key under CHANGE
repeatedly, until the desired station
number is displayed.
The choices are Station #11 through
Station #26
4. Press PROGRAM to exit.
Until a telephone is assigned a station number, the
telephone will not operate, The choices are Station #1
through and the display will read “station #7?. Station
#26 To assign this telephone a station number, simply
press the soft key under CHANGE 4 Press PROGRAM
to exit repeatedly until the desired station number is
displayed.
Verifying Proper Installation
First, verify that line 1 is connected to
the same telephone number at all the
telephones.
1. Press the line 1 button at one of the
telephones. The line 1 LED should be
green, the speakerphone LED should be
red, and dial tone should be heard from
the speaker.
2. Now go to each of the other stations and
make sure that each line 1 LED is red.
Next, make sure that lines 2, 3 and 4 are
connected the same at all the phones
by following the following steps at each
telephone:
1. Press the line 1 button. The line 1 LED
should be green, the speakerphone LED
should be red, and dial tone should be
heard from the speaker.
2. Dial the telephone number for line 2.
The line 2 LED should flash slowly. If the
line 2 LED does not flash, then line 2 is
improperly connected to this telephone.
3. If this telephone utilizes line 3 and/or line
4, repeat steps 1 and 2, substituting the
respective phone numbers in step 2.
Installing Your System
Important note – The “soft keys” referenced above, are located under the LCD display.
These are the “< DELETE >” buttons. The functionality of these buttons will change
depending on the instruction written above the button in the LCD.
For example, in the above illustration “CHANGE = the “DELETE” button.
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2
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3
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