TIE DOWN ENGINEERING • 255 Villanova Drive SW • Atlanta, GA 30336
www.tiedown.com (404) 344-0000 Fax (404) 349-0401
TIE DOWN ENGINEERING LIMITED WARRANTY
Limited Warranty TIE DOWN ENGINEERING Inc (“TIE DOWN”) warrants its products to be free from defects in material an
workmanship for one year from date of delivery to the original purchaser when properly installed, used and maintained by the purchaser.
This warranty does not apply to damage or loss caused by any or all of the following circumstances or conditions:
• Damagecausedduringinstallation.
• Parts, accessories, materials or components used with or replacing any TIE DOWN braking system not obtained from or approved in
writing by TIE DOWN.
• Misapplication,misuseandfailuretofollowthedirectionsorobservecautionsandwarningsoninstallation,
operation, application, inspection or maintenance specified in any TIE DOWN quotation, acknowledgement,
sales literature, specification sheet or installation instruction and service manual (“applicable literature”).
• UseofproductinanyotherapplicationotherthanthosedescribedinTIEDOWN’sproduct
information materials.
If any TIE DOWN products are found upon TIE DOWN’s examination to have been defective when supplied, TIE DOWN will either: credit the
purchaser’s account for the purchase price of the TIE DOWN product; replace the TIE DOWN product; or repair the product. TIE DOWN has
sole discretion in choosing which option to provide. For this LIMITED WARRANTY to apply, TIE DOWN must receive notice of the alleged
defect within 30 days of either the discovery of the alleged defect or the expiration of the warranty period, whichever is earlier. Any claim
not made within this period shall conclusively be deemed waived.
If requested by TIE DOWN, purchaser shall return the alleged defective product to TIE DOWN for examination at purchasers expense. TIE
DOWN will not pay for expenses incurred in returning a product to TIE DOWN without TIE DOWN’s prior written authority. TIE DOWN shall
not be liable for any other expenses purchaser incurs to remedy any defect. Purchasers waive subjugations on all claims under any insurance.
Limitation of Liability: It is expressly agreed that the liability of TIE DOWN is limited and TIE DOWN does not function as an insurer. THE
REMEDIES SET FORTH IN THIS WARRANTY SHALL CONSTITUTE THE EXCLUSIVE REMEDIES AVAILABLE TO THE PURCHASER OR USER AND
ARE IN LIEU OF ALL OTHER REMEDIES, EXPRESS OR IMPLIED. THE LIABILITY OF TIE DOWN, WHETHER IN
CONTRACT, IN TORT, UNDER ANY WARRANTY OR OTHERWISE, SHALL NOT EXCEED THE PURCHASE PRICE OF THE PARTICULAR PRODUCT
MANUFACTURED, SOLD OR SUPPLIED BY TIE DOWN.
To Obtain Technical Assistance: To enable TIE DOWN to respond to a request for assistance or evaluation of customer or user
operating difficulty, please provide at a minimum the following information by calling 404-344-0000:
• Modelnumber,serialnumberandallotherdataonthespecificcomponentwhichappearstobeinvolvedinthedifficulty.
• ThedateandfromwhomyoupurchasedyourTIEDOWNproduct.
• Stateyourdifficulty,beingsuretomentionatleastthefollowing:Application,Natureofloadinvolved,andWeightoftheload.
Field Service If field service at the request of the purchaser is rendered and the difficulty is found not to be with TIE DOWN’s product, the
purchaser shall pay the time and expense (at the prevailing rate at the time of service) of seller’s field representative(s). Charges for
service, labor and other expenses that have been incurred by the purchaser, its customer or agent without prior written authorization of
TIE DOWN will not be accepted.
TIE DOWN EXTENDS NO WARRANTY, EXPRESS OR IMPLIED, ON PRODUCTS NOT MANUFACTURED BY TIE DOWN OR TO TIE DOWN’S
DESIGN SPECIFICATION, INCLUDING BUT NOT LIMITED TO SUCH ITEMS AS TIRES, BRAKES, BEARINGS, HOSE AND TUBING.
PURCHASER’S RECOURSE SHALL BE LIMITED TO ANY WARRANTY OF THE RESPECTIVE MANUFACTURERS.
