Thrane&Thrane EXPLORER 500 Manuel utilisateur

USER MANUAL

EXPLORER 500

Thrane & Thrane A/S • inf[email protected] • www.thrane.com

TT 98-122274-J ii

Document number: TT 98-122274-J

Release date: 22 November 2005

Information in this document is subject to change without notice and does not represent a commitment

on the part of Thrane & Thrane A/S.

Trademark Acknowledgements

•EXPLORER is a trademark of Thrane & Thrane A/S.

•Bluetooth is a registered trademark of Bluetooth SIG.

•Windows and Outlook are registered trademarks of Microsoft Corporation in the United States

and other countries.

•Inmarsat is a registered trademark of the International Maritime Satellite Organisation (IMSO)

and is licensed by IMSO to Inmarsat Limited and Inmarsat Ventures plc.

• Inmarsat’s product names are either trademarks or registered trademarks of Inmarsat.

• Other product and company names mentioned in this manual may be trademarks or trade names of

their respective owners.

Company Addresses

Denmark USA

Thrane & Thrane A/S

Lundtoftegårdsvej 93 D

DK-2800 Kgs. Lyngby

Denmark

T: +45 39 55 88 00

F: +45 39 55 88 88

www.thrane.com

Thrane & Thrane, Inc.

509 Viking Drive, Suites K, L and M

Virginia Beach, VA 23452

USA

T: +1(866) SATCOMS or

+1 (757) 463-9557

F: +1 (757) 463-9581

www.thrane.com

Thrane & Thrane Aalborg A/S

Porsvej 2

DK-9200 Aalborg SV

Denmark

T: +45 39 55 88 00

F: +45 96 34 61 01

www.thrane.com

TT 98-122274-J iii

Safety Summary 1

The following general safety precautions must be observed during all phases of

operation, service and repair of this equipment.

Failure to comply with these precautions or with specific warnings elsewhere in

this manual violates safety standards of design, manufacture and intended use of

the equipment. Thrane & Thrane A/S assume no liability for the customer's

failure to comply with these requirements.

Do Not Operate in an Explosive Atmosphere

Do not operate the equipment in the presence of flammable gases or fumes.

Operation of any electrical equipment in such an environment constitutes a

definite safety hazard.

Keep Away from Live Circuits

Operating personnel must not remove equipment covers. Component

replacement and internal adjustment must be made by qualified maintenance

personnel. Do not replace components with the power cable connected.

Under certain conditions, dangerous voltages may exist even with the power

cable removed. To avoid injuries, always disconnect power and discharge

circuits before touching them.

Do Not Service Alone

Do not attempt internal service or adjustments unless another person,

capable of rendering first aid resuscitation, is present.

Do Not Substitute Parts or Modify Equipment

Because of the danger of introducing additional hazards, do not substitute

parts or perform any unauthorized modification to the equipment.

Keep Away from Active Antenna Front

This device emits radio frequency energy when

switched on. To avoid injury, keep a minimum safety

distance of 0.6 m from the antenna front when the

EXPLORER™ 500 is on. See also the below section

Antenna Safety Instructions.

Only Use Approved Batteries from Thrane & Thrane

Use of non approved batteries may result in explosion, fire, electrical shock

or injury.

Observe Marked Areas

Under extreme heat conditions do not touch areas of

the EXPLORER™ 500 that are marked with this

symbol, as it may result in injury.

Antenna Safety Instructions

TT 98-122274-J iv

Antenna Safety Instructions 2

Use Only Manufacturer Supplied Antennas

Antenna Minimum Safe Distance: 60 cm

Antenna Gain

Directional, with maximum gain of 11.1 dB reference to isotropic.

The Federal Communications Commission has adopted a safety standard for human exposure to RF

(Radio Frequency) energy which is below the OSHA (Occupational Safety and Health Act) limits.

Antenna Mounting

The antenna supplied by the manufacturer must be located such that during radio transmission, no

person or persons can come closer than the above indicated minimum safe distance to the antenna, i.e.

60 cm.

To comply with current FCC RF Exposure limits, the antenna must be installed at or exceeding the

minimum safe distance shown above, and in accordance with the requirements of the antenna

manufacturer or supplier.

Antenna Substitution

Do not substitute any antenna for the models supplied or recommended by the manufacturer. You may

be exposing people to excess radio frequency radiation. You may contact the manufacturer for further

instructions.

Radiation Warning

You, as the qualified end-user of this radio device, must control the exposure conditions of bystanders

to ensure the minimum separation distance (above) is maintained between the antenna and nearby

persons, for satisfying RF Exposure compliance. The operation of this transmitter must satisfy the

requirements of Occupational/Controlled Exposure Environment, for work-related use. Only use the

terminal when persons are at least the minimum distance from the front face of the antenna.

WARNING! Maintain a separation distance of at least 60 cm from the front face of

the antenna to a person.

About the Manual

TT 98-122274-J v

About the Manual 3

Intended Readers

This manual is a user manual for the EXPLORER™ 500. The readers of the manual include anyone

who is using or intends to use the EXPLORER™ 500. No specific skills are required to operate the

EXPLORER™ 500. However, it is important that you observe all safety requirements listed in the

Safety Summary and in the Antenna Safety Instructions in the beginning of this manual, and operate

the EXPLORER™ 500 according to the guidelines in this manual.

Manual Overview

This manual has the following chapters:

•Introduction contains an overview of the BGAN services and a brief description of the system.

•Getting Started explains how to insert SIM card and battery, start up the unit, and navigate the

display menus. It also contains a short guide to making the first call.

•Using the Display and Keypad contains an overview of the display menu system and explains

how to use the menus.

•Using the Interfaces explains how to set up and use each interface.

•Using the Web Interface explains how to use the built-in Web interface of the EXPLORER™ 500,

and describes the available menus and settings. It also explains advanced setup of interfaces with

the Web interface.

•Maintenance and Troubleshooting contains a short troubleshooting guide and explains how to

update software. It also describes and lists the alarm messages that may appear in the handset, and

gives information on where to get further help if necessary.

Typography

In this manual, typography is used as indicated below:

Bold is used for the following purposes:

• To emphasize words.

Example: “Do not touch the antenna front during pointing”.

• To indicate what the user should select in the user interface.

Example: “Select Settings > Interfaces > Bluetooth and click Enabled”.

• To emphasize the paragraph title in cross-references.

Example: “For further information, see Connecting Cables on page...”.

COURIER (with capital letters) is used for the following purposes:

• To indicate text appearing in the display.

Example: “the Main screen shows READY”.

• To indicate low level commands such as AT commands.

Example: “In your terminal program, type ATD”.

TT 98-122274-J vi

Table of Contents

Safety Summary ........................................................................................iii

Antenna Safety Instructions .................................................................... iv

About the Manual ....................................................................................... v

Chapter 1 Introduction

Welcome ....................................................................................................... 1

In This Chapter ............................................................................................. 1

The BGAN System ...................................................................................... 2

The BGAN Services ..................................................................................... 4

Overview of the EXPLORER™ 500 ........................................................... 5

Your EXPLORER™ 500 ............................................................................. 6

Matrix of Services and Communication Interfaces ...................................... 9

What’s Next? ................................................................................................ 9

Chapter 2 Getting Started

In This Chapter ........................................................................................... 10

Unpacking and Assembling ....................................................................... 10

Connecting Cables ..................................................................................... 14

Powering the EXPLORER™ 500 .............................................................. 15

Options for the Start-up Procedure ............................................................. 16

Entering the PIN Code ............................................................................... 18

Pointing the Antenna .................................................................................. 19

Using an External Antenna ........................................................................ 23

Using a Fixed EXPLORER™ 500 ............................................................. 23

Making the First Call ................................................................................. 24

Receiving a Call ......................................................................................... 25

Making the First Data Connection (LAN) ................................................. 25

What’s Next? .............................................................................................. 26

Chapter 3 Using the Display and Keypad

In This Chapter ........................................................................................... 27

Menu Overview .......................................................................................... 27

Display During Start-up ............................................................................. 29

Display Symbols ........................................................................................ 30

Table of Contents

TT 98-122274-J vii

Navigating the Display and Keypad ........................................................... 31

The Menus .................................................................................................. 32

Messages Menu .......................................................................................... 32

Calls Menu ................................................................................................. 32

Settings Menu ............................................................................................. 33

Properties Menu ......................................................................................... 36

Help Desk ................................................................................................... 38

Dynamic Information in the Display .......................................................... 38

What’s Next? .............................................................................................. 39

Chapter 4 Using the Interfaces

In This Chapter ........................................................................................... 40

General ....................................................................................................... 40

Tools for Setup and Use ............................................................................. 40

Services and Interfaces ............................................................................... 41

Enabling or Disabling an Interface ............................................................. 42

Using a Phone or Fax Machine ................................................................ 43

Selecting the Voice Quality ........................................................................ 43

Connecting an Analogue Phone or a Fax Machine .................................... 45

Connecting a Bluetooth Handset ................................................................ 46

Entering the PIN Code Using a Phone ....................................................... 47

Making or Receiving a Phone Call With the EXPLORER™ 500 ............. 48

Making a Call To the EXPLORER™ 500 ................................................. 49

Dialling Functions ...................................................................................... 50

Sending or Receiving a Fax Message ........................................................ 53

Using a Computer With the EXPLORER™ 500 ....................................... 54

Choosing an Interface for Data Connection ............................................... 54

Using the LAN Interface ............................................................................ 55

Using the USB Interface ............................................................................ 57

Bluetooth Pairing ....................................................................................... 61

Using a Computer with Bluetooth .............................................................. 62

Additional Interfaces ................................................................................. 63

Using an External Antenna ........................................................................ 63

Using the EXPLORER™ 500 Bluetooth Handset Charger ....................... 63

What’s Next? ............................................................................................. 63

Table of Contents

TT 98-122274-J viii

Chapter 5 Using the Web Interface

In This Chapter ........................................................................................... 64

Introduction ............................................................................................... 64

The Web Interface ...................................................................................... 64

Accessing and Navigating the Web Interface ............................................ 66

PIN Code and Pointing .............................................................................. 67

Entering the PIN Code in the Web Interface .............................................. 67

Pointing Using Web Interface .................................................................... 68

Handling Messages ................................................................................... 69

Sending an SMS Message From the EXPLORER™ 500 .......................... 69

Sending an SMS Message to the EXPLORER™ 500 ............................... 69

Receiving a Message .................................................................................. 70

Options for New SMS Messages ............................................................... 70

Options for SMS Messages in Inbox ......................................................... 70

EXPLORER™ 500 Settings ....................................................................... 71

Power up Behaviour ................................................................................... 71

Setting the Display Backlight and Contrast ............................................... 72

Turning Audio Indicators on or off ............................................................ 72

Enabling Activation of Stealth Mode ......................................................... 73

Setting Up the Interfaces .......................................................................... 74

Enabling/Disabling Interfaces .................................................................... 74

Description of Data Settings ...................................................................... 74

Configuring the USB Interface .................................................................. 75

Configuring the LAN Interface .................................................................. 76

Handling Bluetooth Device Access ............................................................ 78

Configuring the Bluetooth Interface .......................................................... 80

Configuring a Common APN ..................................................................... 80

Configuring the Phone/Fax Settings .......................................................... 81

Properties and Software Upload .............................................................. 82

Viewing Properties of the EXPLORER™ 500 .......................................... 82

Updating Software ...................................................................................... 82

Administration ........................................................................................... 83

Accessing the Administration Settings ...................................................... 83

Using Profiles ............................................................................................. 83

Using a Traffic Flow Template .................................................................. 86

Table of Contents

TT 98-122274-J ix

Help Desk and Diagnostic Report ............................................................ 88

What’s Next? ............................................................................................. 88

Chapter 6 Maintenance and Troubleshooting

In This Chapter ........................................................................................... 89

Getting Support .......................................................................................... 89

Battery Use and Maintenance .................................................................... 90

Options and Accessories ............................................................................ 92

Upgrading Software ................................................................................... 93

Troubleshooting Guide ............................................................................... 94

Status Signalling ....................................................................................... 100

Alarm Messages ....................................................................................... 100

Log Files ................................................................................................... 105

Appendix A Technical Specifications

In This Appendix ...................................................................................... 106

General Specifications .............................................................................. 106

Battery ...................................................................................................... 107

Power Input .............................................................................................. 108

SIM Interface ............................................................................................ 108

Phone/Fax Interface .................................................................................. 109

LAN Interface .......................................................................................... 110

USB Interface ........................................................................................... 111

Bluetooth Interface ................................................................................... 112

Built-in Antenna ....................................................................................... 113

External Antenna ...................................................................................... 114

EXPLORER™ 500 Bluetooth Handset Charger Interface ...................... 115

Compliance .............................................................................................. 116

Appendix B AT Commands

In This Appendix ...................................................................................... 118

Starting up an AT Command Session ...................................................... 118

List of Supported AT Commands ............................................................ 119

Glossary .................................................................................................................... 125

Index .................................................................................................................... 129

TT 98-122274-J 1

Chapter 1

Introduction 1

Welcome

Congratulations on the purchase of your EXPLORER™ 500!

The EXPLORER™ 500 is a broadband mobile terminal with integrated antenna, providing

high-speed data and voice communication via satellite through the Broadband Global Area

Network (BGAN).

Just plug in a phone, fax, laptop or PDA, or use the Bluetooth® interface, point the antenna

towards the BGAN satellite - and you are online.

The flat, light-weight design of the EXPLORER™ 500 makes it easy to carry e.g. in the front

pocket of a laptop bag.

Applications include:

• High-speed data access

• Phone and fax services

• Large file transfers

• Video conferencing and streaming

• Internet browsing

•Email

• VPN access to corporate servers

In This Chapter

This chapter gives an overview of the BGAN system and services, and introduces the

EXPLORER™ 500.

It also gives an overview of the physical unit and its features and functions.

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