Teo 6220-TSG-DD Manuel utilisateur

13-280121 Rev. C

February 2014

Teo Technologies, Inc.

11609 49th Place West

Mukilteo, WA 98275-4255

(800) 524-0024 (425) 349-1000

Fax (425) 349-1010

www.teotech.com

Tone Commander

6220-TSG-DD

ISDN Telephone

Installation

Instructions

Tone Commander 6220-TSG-DD Installation Instructions

Page 2 13-280121 Rev. C

Teo and Tone Commander are registered trademarks of Teo Technologies, Inc.

13-280121 Rev. C Page 3

Contents

Introduction .....................................................................................................................................................5

General Features ..........................................................................................................................................5

Models/Options .............................................................................................................................................5

Controls and Indicators .................................................................................................................................7

Installation .......................................................................................................................................................9

Ordering ISDN Service..................................................................................................................................9

S/T Version (6220T-TSG-DD) Installation ....................................................................................................9

U Version (6220U-TSG-DD) Installation .....................................................................................................12

Line and Power Connections ......................................................................................................................12

Wall Mounting..............................................................................................................................................14

Configure the Set ........................................................................................................................................15

Label the Set ...............................................................................................................................................16

Installation Options ......................................................................................................................................17

Installation Options Menu............................................................................................................................17

SPID Entry...................................................................................................................................................18

Parameter Download (National ISDN only) ...............................................................................................18

Configuring Keys and Indicators .................................................................................................................19

Terminal Mode (National ISDN only) .........................................................................................................24

Installation Password ..................................................................................................................................25

Reset to Factory Default Settings ...............................................................................................................26

Administration Options ................................................................................................................................27

Administration Options Menu ......................................................................................................................27

Local Inspect ...............................................................................................................................................27

Version ........................................................................................................................................................30

Test..............................................................................................................................................................31

Diagnostic Display.......................................................................................................................................33

Restart .........................................................................................................................................................33

Viewing the Error and Download Logs........................................................................................................33

Troubleshooting............................................................................................................................................35

Inoperable Telephone Recovery Procedures .............................................................................................35

Telephone Configuration Troubleshooting..................................................................................................36

Appendix A Ordering ISDN Service ..........................................................................................................37

Recommended Button Assignments...........................................................................................................38

Appendix B Setup Menu Tree ...................................................................................................................39

Appendix C Warranty and Service ............................................................................................................43

Appendix D Specifications.........................................................................................................................44

Factory Default Settings ..............................................................................................................................45

Appendix E UL/FCC Statements ..............................................................................................................46

Tone Commander 6220-TSG-DD Installation Instructions

Page 4 13-280121 Rev. C

13-280121 Rev. C Page 5

Introduction

For operation instructions and user setup options, please refer

to the 6220-TSG-DD User Guide, doc. #14-280193.

General Features _____________________________________________

Tone Commander 6220-TSG-DD ISDN Telephones are easy to use multiline terminals with advanced

automatic setup capabilities. These models have been TSG-6 certified by the National Telecommunications

Security Working Group (NTSWG) to ensure on-hook security measures. In addition, the speakerphone

circuitry has been removed and all automatic call origination and answering functions have been disabled.

The phones do not provide voice encryption on an active call.

S/T and U interface models are available with 20 call appearances. An external NT1 Network Termination,

such as the Tone Commander NT1B-300TC, is required for S/T models. The phones support Lucent 5ESS

Custom ISDN and National ISDN on a variety of network platforms (see page 44).

Features of the 6220T-TSG-DD include:

•TSG-6 Certified for use in SCIF areas •Call Directory

•

AutoSPID and Parameter Download

•

Automatic Switch Type Detection

•

Call Log

•

Message Waiting Indication

•

Call Timer

•

Flexible Ringing Options

•Last Number Redial •Ringing Control for Shared Lines

•Speed Dial •Desktop or Wall Mounting

•Direct Station Select •Tilt Display

Models/Options ______________________________________________

Two telephone models are available; they differ in the type of ISDN connection. Models are identified on

the bar code/serial number label on the bottom of the phone.

The 6220T-TSG-DD model requires an external NT1 Network Termination, such as the Tone Commander

NT1B-300TC. Two S/T telephones can share a single ISDN line in a multi-point arrangement.

The 6220U-TSG-DD model includes a built-in NT1, allowing direct connection to the ISDN line without an

external NT1.

Options include the 6030X Button Expansion Module, which adds 30 multifunction keys, and the 6002TA

Analog Port Terminal Adapter for interfacing with an analog telephone device, such as an STU-III

telephone.

Both models are supplied with the TSG-DD1 Disconnect Device, which completely disconnects the ISDN

line from the phone when power is not applied, and a -PWR1 Desktop Power Supply.

TSG-6 Certification Numbers

6220T-TSG-DD .................. TSG-5S0605-2TC

6220U-TSG-DD .................. TSG-5S0605-1TC

Tone Commander 6220-TSG-DD Installation Instructions

Page 6 13-280121 Rev. C

6220T-TSG-DD/6220U-TSG-DD On-hook Secure ISDN Telephone

TSG-DD1 Disconnect Device -PWR1 Desktop Power Supply

Introduction

13-280121 Rev. C Page 7

Controls and Indicators _______________________________________

Call Setup Done More

Message

Tran

Conf

Drop

Hold

Vol

Mute

Spkr

AB C DE F

GH I JKLMNO

PQRS T U V WX Y Z

OPER

1) Display – shows the call state, caller ID, dialed digits, network call control messages, and elapsed time

during calls. When not on a call, the date, time of day, and softkey options are displayed.

The viewing angle can be adjusted by tilting the display, then changing the display contrast.

2) Softkeys – select the function displayed above the key on the second line of the display.

3) Call Key – selects the Call Directory, Call Log, and Call Identification Display modes.

4) Setup Key – enters Setup Mode.

5) Done Key – exits the current menu, saves any changes made, and returns to the previous menu

options.

6) MoreKey – cycles through the menu option groups in Setup Mode.

7) Message Waiting Indicator – a bright red indicator is lit when messages are waiting, controlled by the

network.

Tone Commander 6220-TSG-DD Installation Instructions

Page 8 13-280121 Rev. C

8) Multifunction Keys – select call appearances, activate network features, or dial personal speed dial

numbers. Red and green indicators on the keys show call appearance and feature status. The optional

6030X Button Expansion Module provides 30 additional multifunction keys.

Call Appearance State Indication

Idle OFF

Call Ringing Green – flashing

In Use by You Green – on steady

On Hold by You Green – winking

In Use at Another Terminal

or an Activated Feature Red – on steady

On Hold at Another Terminal Red – winking

9) Vol (Volume) Keys – adjust the receiver volume when on a call; adjust the ringer volume when on-

hook.

10) Mute Key – mutes the handset microphone. A red indicator on the key is lit when mute is active.

11) Spkr (Speaker) Key – disabled.

12) Dial Pad – dials telephone numbers, and sends DTMF tones to external equipment such as voice mail

systems. The dial pad is also used for number entry during setup.

13) Tran (Transfer) Key – places the current call on hold, and selects an idle call appearance for

transferring the call. A second press completes a transfer.

14) Conf (Conference) Key – adds other parties to a conference call.

15) Drop Key – removes the last party added to a conference call, or disconnects you from a call and

returns new dial tone when not in conference mode.

16) Hold Key – places a call on hold.

17) Handset Jack – a jack on the side of the telephone connects to the handset.

13-280121 Rev. C Page 9

Installation

Ordering ISDN Service ________________________________________

ISDN ordering forms may be supplied by your service provider. You can also print forms using the PC-

based Configuration Wizard. Please refer to Appendix A in this manual.

Consult your service provider to plan your service installation. Allow adequate time after cutover for testing

of all call appearances and programmed features. Ask your service provider for your SPID numbers, and

confirm the installation date.

S/T Version (6220T-TSG-DD) Installation _________________________

S/T models require an external NT1, such as the Tone Commander NT1U-223TC or NT1B-300TC.

Note: The NT1B-300TC-TSG model must be used if the NT1 is located inside the SCIF area.

Set the Termination Switches on the Telephone and NT1

Set the termination switches on the bottom of the telephone and on the NT1 to match the termination

impedance to your premises wiring configuration. Several typical wiring configurations are shown below,

with the appropriate switch setting.

We recommend the use of Category 3 or better unshielded twisted pair cable with T568A or T568B

connector wiring. Distances shown are the maximums for 24-gauge cable, and may vary for other cable

types.

Available switch settings are OFF and 100 ohms.

Tone Commander 6220-TSG-DD Installation Instructions

Page 10 13-280121 Rev. C

Basic Multipoint:

(recommended for most applications)

Short Multipoint:

Extended Point-to-Point:

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