TELUS 2359699 Manuel utilisateur
At TELUS, we’re committed to putting you first, and that’s why we’re
here to help you every step of the way. Please see the below table
of contents, for helpful information on setting up and using your
Optik TV and Internet, as well as troubleshooting common issues.
Here’s what you’ll find inside:
Optik TV
1Get to know your Optik TV remote
2Record and watch TV programs
3Watch On Demand movies & shows / Use apps on your Optik TV
4Watch Optik on the go
5Set up parental controls
High Speed Internet
6Connect your devices to Wi-Fi
7Get the best from your Wi-Fi
8Create a TELUS.net email address
Troubleshooting
9My TV is not displaying Optik TV
10 My remote is not controlling my Optik TV
11 My HD TV picture quality is not good
Version 1
Turn on your TV and digital box
Press optik to turn your digital box on/off.
Press tv to turn your TV on/off.
Search for shows and movies
Press search to search the channel
listings by TV show, movie title,
actor or channel name.
Press back/exit to go back one
screen. Press back/exit and hold
(2 seconds) to exit the Channel Guide,
main menu, or an app.
Browse the Channel Guide
Press guide to find out which shows
are on now and which shows
are coming up later.
For more information on
programming your Optik TV remote,
visit telus.com/optikremote
Get to know your Optik TV remote
1
Version 1
Your Optik Personal Video Recorder (PVR)
allows you to:
n Record your favourite programs.
n Pause and replay TV.
n Start watching a recording in one room,
pause it and resume in another.
Record single episodes
and TV series
1. While watching live TV, from the
Channel Guide or search results,
highlight the program to record.
2. Press rec once to record a single
episode; twice to record the series;
three times to cancel a recording.
Pausing and playing live TV
1. Press pause/play to pause live TV
for up to 90 minutes.
2. Press again to resume live TV.
Watch your recordings
Press pvr to watch your recorded programs,
view your scheduled recording and
access your PVR storage space.
Version 1
Record and watch TV programs
2
With Optik on Demand you can:
n Browse the library of over 23,000
movies and TV shows at no cost.
n Catch up on the latest episodes
of select TV shows for free.
n Binge watch shows from the premium
channels you subscribe to.
n Rent the latest blockbusters or choose
from classic movie titles.
Explore Optik On Demand carefree
For paid content, Optik TV clearly
displays the price and requires you to
click $ Order before you get charged.
Use apps on your
Optik TV
You can access great apps like Netflix,
TED Talks, The Weather Network and
more, directly through your Optik TV.
Press apps to launch apps.
Version 1
Watch On Demand movies
& shows
3
You can browse and watch a huge library of On
Demand shows, movies, and select TV anytime,
anywhere with Optik on the go.
Create a free Optik TV account
Get access to Optik TV apps on your mobile device with an
Optik TV account. To get started:
1. Turn on your TV and press menu
on your remote.
2. On the TV, select Settings from the menu.
3. Select Optik TV account from the menu.
4. Select Create account from the menu.
5. Enter your email address and select Create account.
Now, complete your registration from your computer or tablet:
1. Find the Optik on the go confirmation email in your inbox.
2. Click the link in the email or simply copy the code.
3. On the website, follow the instructions including entering your
email address and the confirmation code.
onthego.telus.com
Version 1
Watch Optik on the go
4
You can control what your family watches
by setting parental controls to block
specific content.
Parental control settings are specific to
each digital box, allowing you to block
different types of content on each TV in
your home. Follow these steps to set up
parental controls:
1. Press menu on your remote.
2. On the TV, select Settings
from the menu and then select
Parental Controls.
3. If this is your first time setting up
parental controls, you will be asked
to create a 4-digit parental control
PIN. If you have already created a
PIN, you will be asked to enter it.
4. Use the arrows to highlight
Change next to the blocking
option (channels, movie ratings,
TV ratings, adult), you want to
select and press OK.
Note: To block adult movies or TV programs,
you must enable Adult locking.
5. Use the arrows to make your
selection and press OK.
6. Navigate to Save and press OK.
Version 1
Set up parental controls
5
Version 1
You can easily connect your smartphone, tablet, laptop or
computer to your home Wi-Fi network using the steps below:
Step 4 Select your Wi-Fi network name once
it appears. You can find your Wi-Fi
network name and password on the
magnet that your installer provided.
Step 5 Type your password and then
tap Connect. Your device will be
connected to Wi-Fi.
Step 1
Go to Settings
Step 2
Click Wi-Fi
Step 3
Turn on Wi-Fi
Apple iOS
Android
Windows
8 / 10
Mac OS X N/A Wi-Fi: ON
Connect your devices to Wi-Fi
6
Wi-Fi details slip
your mind?
Wi-Fi Network Name:
Wi-Fi Network Password:
Still need help?
Visit telus.com/support
ON
icons may vary
ON
Settings Available
Version 1
For the fastest possible connection
Connect your computer or laptop using a cable to your TELUS
modem. For Wi-Fi devices, it’s always best to get close to
your modem.
Avoid congestion
Each additional device that you connect to Wi-Fi may reduce
the speed for each device.
Keep your devices fully charged
Your smartphone, tablet and other Wi-Fi devices may receive and
send a stronger Wi-Fi signal when they are fully charged.
Minimize interference
Try to keep the following items 2-3 metres from your modem:
nCordless telephone
base station
nMicrowaves
nBaby monitors
n
Bluetooth devices
n
Wireless speaker systems
Adjust antenna position
Your TELUS installer has positioned your modem to optimize
the Wi-Fi performance in your home. If the antenna position has
accidentally changed, you can re-adjust to get the best Wi-Fi
performance.
OR OR
Modem with two antennas Modem with one antenna
Get the best from your Wi-Fi
7
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