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Guarantee
During the guarantee period the manufacturer shall, at its sole discretion, replace or repair any defective
product when it is returned to the factory. All parts replaced and/or repaired shall be covered for the remainder
of the original guarantee, or for ninety (90) days, whichever period is longer. The original purchaser shall
immediately send manufacturer a written notice of the defective parts or workmanship, which written notice
must in all cases be received prior to expiry of the guarantee.
International Guarantee
Foreign customers shall enjoy the same guarantee rights as those enjoyed by any customer in Bulgaria,
except that manufacturer shall not be liable for any related customs duties, taxes or VAT, which may be
payable.
Guarantee Procedure
This guarantee will be granted when the appliance in question is returned. The manufacturer shall accept no
product whatsoever, of which no prior notice has been received.
Conditions for waiving the guarantee
This guarantee shall apply to defects in products resulting only from improper materials or workmanship,
related to its normal use. It shall not cover:
Damages resulting from transportation and handling;
Damages caused by natural calamities, such as fire, floods, storms, earthquakes or lightning;
Damages caused by incorrect voltage, accidental breakage or water; beyond the control of the
manufacturer;
Damages caused by unauthorized system incorporation, changes, modifications or surrounding
objects:
Damages caused by peripheral appliances (unless such peripheral appliances have been supplied by
the manufacturer:
Defects caused by inappropriate surrounding of installed products;
Damages caused by failure to use the product for its normal purpose; Damages caused by improper
maintenance;
Damages resulting from any other cause, bad maintenance or product misuse.
In the case of a reasonable number of unsuccessful attempts to repair the product, covered by this guarantee,
the manufacturer’s liability shall be limited to the replacement of the product as the sole compensation for
breach of the guarantee. Under no circumstances shall the manufacturer be liable for any special, accidental
or consequential damages, on the grounds of breach of guarantee, breach of agreement, negligence, or any
other legal notion.
Waiver
This Guarantee shall contain the entire guarantee and shall be prevailing over any and all other guarantees,
explicit or implicit (including any implicit guarantees on behalf of the dealer, or adaptability to specific
purposes), and over any other responsibilities or liabilities on behalf of the manufacturer. The manufacturer
does neither agree, nor empower, any person, acting on his own behalf, to modify or alter this Guarantee, nor
to replace it with another guarantee, or another liability with regard to this product.
Unwarranted Services
The manufacturer shall repair or replace unwarranted products, which have been returned to its factory, at its
sole discretion under the conditions below. The manufacturer shall accept no products for which no prior
notice has been received.
The products, which the manufacturer deems repairable, will be repaired and returned.
The manufacturer has prepared a price list and those products, which can be repaired, shall be paid
for every repaired appliance.
The closest equivalent product, available at the time, shall replace the products manufacturer deems
unrepairable. The current market price shall be charged for every replaced product.
