TelcoBridges TM-1000 Manuel utilisateur

TM-1000 Installation Guide for

Toolpack Monitoring

Document number

9000-00015-1A

Mai 2016

TM-1000 Installation Guide for Toolpack

CONFIDENTIAL

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The information in this document is subject to change without notice. No part of this document may be reproduced or

transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written

permission of TelcoBridges. TelcoBridges may have patents or pending patent applications, trademarks, copyrights, or

other intellectual property rights covering subject matter in this document. The furnishing of this document does not

give you license to these patents, trademarks, copyrights, or other intellectual property except as expressly provided in

any written license agreement from TelcoBridges.

The information provided in this document is intended as a guide only. For the latest detailed engineering specifications,

please contact your TelcoBridges Application Engineer. TelcoBridges is committed to continually improving product

designs, as a result, product specifications may be subject to change without notification.

Document Title: TM-1000 Installation Guide

Document Number: 9000-00015-1A

TelcoBridges, On a Blade, System-Blade, TB-1+1 Solution, TB-16-E1/T1/J1, TB640-DS3, TB640-E1/T1/J1, TB640-

OC3/STM-1, TB-8-E1/T1/J1, TB-IVR Mezzanine, TB-Multi-Blade, TB-Multi-Blade Mezzanine, TB-N+1-15 Solution,

TB-N+1-3 Solution, TB-StreamServer, TB-Video, TB-VoIP Mezzanine, TM-1000 Network Probe are trademarks of

change without notice.

Document Revision

Revision Number

Date

Comments

HEAD OFFICE

115-A1 De Vaudreuil,

Boucherville, Quebec,

Canada, J4B 1K7

T +1 450 655 8993

F +1 450 655 9511

info@telcobridges.com

suppo[email protected]m

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Preface

Introduction

Purpose and Scope of this document

This document describes how to install TM-1000.

How to use this document

This document should be used as a reference material.

Obtaining Support

Email Technical Support

Remote technical support by email is available to all TelcoBridges customers 7 days a week, 24 hours a

day, and enquiries shall be responded to no later than 36 hours after reception.

Please send technical support requests by email to: support@telcobridges.com

To accelerate the service, please send your request for technical support with the following information:

1. Description of the problem,

2. TB udplisten log (if available)

3. tb640debug .dmp files

Onsite Field Services

TelcoBridges offers professional onsite field services. These services help reduce your development time,

accelerate system deployments provide additional assurances in realizing the full benefits of your

TelcoBridges products. Onsite field services are delivered by TelcoBridges product experts who bring

extensive knowledge to meet your business and technical requirements.

TelcoBridges’ Customer Service Department provides customized proposals based on your specific

requirements. The Customer Service Department can be contacted Monday to Friday (except holidays) from

09:00 to 17:00 (GMT -5 hours) at:

•Telephone: +1 514 855 8993

•Fax: +1 514 655 9511

•Email: [email protected]

Training and Educational Services

Training greatly reduces your time to market and enhances your in-depth knowledge of TelcoBridges

products.

TelcoBridges provides customer technical training in Boucherville, Quebec, Canada, or upon request on

customer premises. We provide instructor-led courses with a mix of theoretical and hands-on experience that

prepare your engineering team to successfully develop using the TelcoBridges platform.

TelcoBridges’ Customer Service Department provides customized proposals based on your specific training

requirements. The Customer Service Department can be contacted Monday to Friday (except holidays) from

09:00 to 17:00 (GMT -5 hours) at:

• Telephone: +1 514 855 8993

• Fax: +1 514 655 9511

• Email: [email protected]

On-Line Web Documentation

Online web support documentation services https://docs.telcobridges.com. The information available online

is accessible around-the-clock:

TM-1000 Installation Guide for Toolpack

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• Product documentation

• Web Portal documentation

• Software version

Comments about the TelcoBridges

Documentation

TelcoBridges Welcomes Your Comments

TelcoBridges is interested in improving its documentation and welcomes your comments and suggestions.

You can email your comments to TelcoBridges at: [email protected]

Please include the part number or name of your document in the subject line of your email.

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Table of contents

Preface...................................................................................................................................................................... 3!

1.!System Requirements................................................................................................................................................... 7!

1.1.!Equipment Required.............................................................................................................................................. 7!

1.2.!Application Server Requirements ......................................................................................................................... 8!

1.2.1.!Recommended Windows System Requirements: .......................................................................................... 8!

1.2.2.!Recommended Linux System Requirements ................................................................................................. 8!

2.!Hardware Equipment ................................................................................................................................................... 9!

2.1.!TM-1000 Front View and Physical Dimensions................................................................................................... 9!

2.2.!TM-1000 Environmental Specifications ............................................................................................................. 10!

2.3.!TM-1000 right side view..................................................................................................................................... 11!

2.4.!TM-1000 left side view....................................................................................................................................... 11!

2.5.!TM-1000 rack-mounting brackets and screws.................................................................................................... 11!

2.5.1.!TM-1000 with left side bracket installed ..................................................................................................... 12!

2.5.2.!TM-1000 with right side bracket installed ................................................................................................... 12!

2.6.!TM-1000 LED Description ................................................................................................................................. 13!

2.7.!TM-1000 Rear View ........................................................................................................................................... 13!

2.8.!TM-1000 DC Power Supply Option ................................................................................................................... 14!

2.8.1.!TM-1000 AC Power Supply Option Description......................................................................................... 14!

2.9.!TM-1000 Reset, Auxiliary 1 and 2 Description.................................................................................................. 15!

2.10.!TM-1000 Serial Port RS-232 ............................................................................................................................ 16!

2.11.!TM-1000 Ethernet 1 and 2 ................................................................................................................................ 17!

2.12.!Network Protocol and Standards Compatibility ............................................................................................... 17!

2.13.!TM-1000 E1/T1/J1 Input Cable Connectors..................................................................................................... 18!

2.14.!Patch panel SCSI-3 connector........................................................................................................................... 18!

3.!Patch panel with 32 x RJ-45....................................................................................................................................... 20!

3.1.!Patch panel front view......................................................................................................................................... 20!

3.2.!Patch panel rear view .......................................................................................................................................... 20!

3.3.!Patch panel trunk impedance selector switch...................................................................................................... 21!

3.4.!Patch Panel Selector Switch Fit with TM-1000 Cable-1 .................................................................................... 22!

3.5.!Patch panel selector switch fit with TM-1000 cable-2........................................................................................ 22!

3.6.!Patch panel selector switch fit with TM-1000 cable-3........................................................................................ 23!

3.7.!Patch panel selector switch fit with TM-1000 cable-4........................................................................................ 23!

3.8.!RJ45 (RJ48C) Connector .................................................................................................................................... 24!

4.!TM-1000 Hardware Installation................................................................................................................................. 25!

5.!Configure the TM-1000 ............................................................................................................................................. 26!

5.1.!Configure the TM-1000 with the serial port ....................................................................................................... 26!

5.1.1.!Create a connection name ............................................................................................................................ 26!

5.1.2.!Set the com port ........................................................................................................................................... 27!

5.1.3.!Set Bits rate Flow control............................................................................................................................. 27!

5.1.4.!The TM-1000 should be connected.............................................................................................................. 28!

5.2.!Configure IP addresses........................................................................................................................................ 29!

5.2.1.!set_net command.......................................................................................................................................... 29!

5.2.2.!print_net command....................................................................................................................................... 30!

6.!Software Installation .................................................................................................................................................. 31!

6.1.!Installing Toolpack.............................................................................................................................................. 31!

6.2.!Toolpack Configuration Web Portal ................................................................................................................... 31!

7.!Upgrading the TM-1000 Firmware and license ......................................................................................................... 31!

7.1.!Installing a license............................................................................................................................................... 31!

8.!Toolpack API ............................................................................................................................................................. 32!

8.1.!Getting Started .................................................................................................................................................... 32!

8.2.!Compiling Libraries ............................................................................................................................................ 32!

8.3.!Sample Application............................................................................................................................................. 32!

8.4.!Stop and disable Gateway application ................................................................................................................ 32!

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Figures

Figure 1 TM-1000 Network Diagram................................................................................................................................. 7!

Figure 2 TM-1000 rear view DC Power supply option and ground post ........................................................................... 9!

Figure 3 TM-1000 Front View ........................................................................................................................................... 9!

Figure 4 TM-1000 right side view .................................................................................................................................... 11!

Figure 5 TM-1000 left side view with three cooling fans................................................................................................. 11!

Figure 6 TM-1000 left and right side bracket kit......................................................................................................... 11!

Figure 7 TM-1000 left side right angle.......................................................................................................................... 12!

Figure 8 TM-1000 right side right angle....................................................................................................................... 12!

Figure 9 TM-1000 Front View LED description.............................................................................................................. 13!

Figure 10 TM-1000 rear view........................................................................................................................................... 13!

Figure 11 TM-1000 rear view DC Power supply option and ground post ....................................................................... 14!

Figure 12 TM-1000 rear view AC Power supply option, On/Off switch and ground post .............................................. 14!

Figure 13 TM-1000 rear view Reset and auxiliary feature............................................................................................... 15!

Figure 14 TM-1000 rear view RS-232 Link ..................................................................................................................... 16!

Figure 15 TM-1000 RS-232 Pin Out.............................................................................................................................. 16!

Figure 16 TM-1000 rear view Ethernet 10/100/1G ports ................................................................................................. 17!

Figure 17 TM-1000 rear view SCSI-3 input connection ................................................................................................. 18!

Figure 18 Patch panel SCSI-3 connector ...................................................................................................................... 18!

Figure 19 Patch panel front view................................................................................................................................... 20!

Figure 20 Patch panel rear view .................................................................................................................................... 20!

Figure 21 Patch panel impedance selector switch........................................................................................................ 21!

Figure 22 Patch panel impedance selector switch........................................................................................................ 21!

Figure 23 Hyper Terminal configuration step #1.............................................................................................................. 26!

Figure 24 Hyper Terminal configuration step #2 ........................................................................................................ 27!

Figure 25 Hyper Terminal configuration step #3 ........................................................................................................ 27!

Figure 26 Serial connection should be enabled ............................................................................................................ 28!

Figure 27 set_net command ........................................................................................................................................... 29!

Figure 28 print_net command ....................................................................................................................................... 30!

Tables

Table 1 TM-1000 dimension ............................................................................................................................................ 10!

Table 2 TM-1000 environmental specifications ............................................................................................................... 10!

Table 3 TM-1000 Front LED status .............................................................................................................................. 13!

Table 4 TM-1000 DC Power supply .............................................................................................................................. 14!

Table 5 TM-1000 RS-232 DB-9 pin out......................................................................................................................... 16!

Table 6 TM-1000 Ethernet LED description................................................................................................................ 17!

Table 7 TM-1000 Ethernet RJ-45 pin out..................................................................................................................... 17!

Table 8 TM-1000 SCSI-3 trunk cable input ................................................................................................................. 19!

Table 9. Patch panel selector switch fit with TM-1000 Cable-1, trunks 1-16 and 65-80........................................... 22!

Table 10. Patch panel selector switch fit with TM-1000 Cable-2, trunks 17-32 and 81-96....................................... 22!

Table 11. Patch panel selector switch fit with TM-1000 Cable-3, trunks 33-48 and 97-112..................................... 23!

Table 12. Patch panel selector switch fit with TM-1000 Cable-4, trunks 49-64 and 113-128................................... 23!

Table 13 RJ-45 (RJ-48C) E1/T1/J1 ............................................................................................................................... 24!

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1. System Requirements

Figure 1TM-1000 Network Diagram

1.1. Equipment Required

•TM-1000

•Control system (Application Server)

•One null modem DB-9 serial cable to connect the TM-1000 serial port to the Windows system serial port

(lines 2 and 3 need to be crossed). This is required only for IP address configuration.

•Two 1 Gbps Ethernet adapters

•Two Gigabit switches (8 ports minimum) for control redundancy

•Four Ethernet cables

•One power source, either 110-220V AC, 4 AMP for TM-1000 option AC or 48V DC, 9 AMP for TM-

1000 option DC

•Up to 64 E1/T1/J1 source for monitoring full-duplex

•Up to two monitoring patch panels with RJ-45 input connectors

•Up to four SCI-3 cables for connection between the TM-1000 and the patch panels

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1.2. Application Server Requirements

1.2.1.Recommended Windows System Requirements:

•Pentium 4: 3Ghz or higher processor with 1GB RAM

•Two 100Mbps/1Gbps Ethernet adapters. We recommend 1Gbps if this host is running the

TB-StreamServer

•Windows 2000 Professional/Server with Service Pack 3 or later, or Windows XP with Service Pack 2 or

later. The TM-1000 software package has not been tested on any other version of Windows.

1.2.2.Recommended Linux System Requirements

•Intel or AMD-based system, 3Ghz or more with 1GB of memory

•Two 100Mbps/1Gbps Ethernet adapters. We recommend 1Gbps if this host is running the

TB-StreamServer

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2. Hardware Equipment

Preventing Electrostatic Discharge Damage

Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. It can occur if

electronic printed circuit cards are improperly handled and can cause complete or intermittent failures.

Always follow ESD prevention procedures when removing and replacing modules:

• Ensure that the TM-1000 is electrically connected to earth ground.

• Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact. Connect the clip to

an unpainted surface of the TM-1000 to channel unwanted ESD voltages safely to ground. To guard

against ESD damage and shocks, the wrist strap and cord must operate effectively.

• If no wrist strap is available, ground yourself by touching a metal part of the chassis.

Figure 2TM-1000 rear view DC Power supply option and ground post

2.1. TM-1000 Front View and Physical Dimensions

Figure 3TM-1000 Front View

Ground

Chassis Ground

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Dimension

Inches

Centimeters

Length

17 ¼

43.8

Width

27.9

Height

1 ¾

3.8

Table 1 TM-1000 dimension

Unit Weight: 9 LB or 4.1 Kg

2.2. TM-1000 Environmental Specifications

Operating temperature

0° to 40°C (32° to 104°F)

Storage temperature

-20° to 70°C (-4° to 158°F)

Operating relative humidity

10% to 85% non-condensing

Storage relative humidity

10% to 85% non-condensing

Table 2TM-1000 environmental specifications

When selecting an installation site, observe these guidelines:

•Cabling is away from sources of electrical noise, such as radios, power lines, and fluorescent lighting fixtures

•Clearance to the TM-1000 is such that:

•Airflow around the TM-1000 and through the vents is unrestricted

•Front-panel LEDs can be easily read

•Access to ports is sufficient for unrestricted cabling

•AC power cord can reach from the AC power outlet to the connector on the TM-1000. The power outlet

must be accessible at all times because it serves as the main method to disconnect power from the TM-

1000

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