Taser TASER CAM Manuel utilisateur

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TASER CAM™HD Recorder

Operating Manual

TASER CAM HD Recorder

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Table of Contents

Chapter 1: Warnings and Cautions ..................................................................................................4

General Safety Information...........................................................................................................4

Battery Safety Information............................................................................................................5

Safety Information: General Maintenance & Use.........................................................................6

Safety Information: Loss of Data ..................................................................................................7

Chapter 2: General Overview...........................................................................................................9

TASER CAM HD General Features .............................................................................................9

Automatic Shut-Down TASER CAM HD Recorder.......................................................................9

Minimum System Requirements.................................................................................................11

In the Box....................................................................................................................................11

Chapter 3: Charging the TASER CAM HD Recorder.....................................................................12

Charging the TASER CAM HD Recorder Using the Wall Power Charging Cable.....................12

Charging the TASER CAM HD Recorder Using the PC USB Download Cable.........................13

Chapter 4: Installing the EVIDENCE Sync Software......................................................................15

Chapter 5: Configuring the TASER CAM HD Recorder with EVIDENCE Sync Software..............16

Viewing Device Information........................................................................................................17

Chapter 6: Operating the TASER CAM System.............................................................................19

Testing the TASER CAM HD Recorder......................................................................................19

Using the TASER CAM HD Recorder ........................................................................................21

Chapter 7: Downloading and Viewing Records..............................................................................22

Uploading Records to EVIDENCE.com Services with EVIDENCE Sync (Online) Software......22

Viewing Uploaded Videos (Online).............................................................................................23

Viewing the ECD Event Log (Online) .........................................................................................24

Downloading Records to Your Computer with EVIDENCE Sync (Offline) Software..................25

Viewing Downloaded Videos (Offline)........................................................................................26

Viewing the ECD Event Log (Offline) .........................................................................................27

Chapter 8: Firmware Update..........................................................................................................29

First-Time ECD Firmware Update –Online................................................................................29

First-Time ECD Firmware Update –Offline................................................................................32

Recorder and ECD Firmware Update –Online..........................................................................35

Recorder and ECD Firmware Update –Offline..........................................................................39

Chapter 9: Use and Care................................................................................................................43

Storage .......................................................................................................................................43

Cleaning......................................................................................................................................43

Lens........................................................................................................................................43

TASER CAM HD Recorder

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Gold Contacts.........................................................................................................................43

Battery ....................................................................................................................................43

Replacing the TASER CAM Battery ...........................................................................................44

Chapter 10: CID Icons....................................................................................................................45

Chapter 11: Troubleshooting the TASER CAM..............................................................................46

TASER CAM HD Recorder

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Chapter 1: Warnings and Cautions

General Safety Information

Read, study, understand, and follow all instructions, product manuals,

warnings, information, training bulletins, and TASER training materials

before using the TASER CAM™ HD system. Failure to comply could

result in injury, system malfunctions, or loss of data.

5-Second Discharge Cutoff and Audio Alert. The optional

Automatic Shut-Down TASER CAM HD Recorder will stop a continual

ECD trigger discharge at 5 seconds (even if the user continues to hold

back the trigger) and require an additional ECD trigger pull by the user

for an additional cycle. The ECD programmed with the Automatic Shut-

Down TASER CAM HD Recorder an audible alert 3 seconds into the

ECD output cycle. Under high stress circumstances or noisy

environments, the user may not hear the audible warning.

TASER CAM HD Recorder

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Battery Safety Information

Failure to maintain the TASER CAM HD battery as instructed may cause

the battery, X2 ECD or system to malfunction or fail to function properly

or optimally. Follow and comply with the following instructions to

reduce the risk of malfunction, including failure:

Charge the Battery Before Use. The TASER CAM HD battery must

be charged and functional prior to use. Be aware that a battery can fail

to function, fail to charge, fail to maintain a charge, or deteriorate over

time. Properly maintain the battery and ensure that it is fully functional.

If the battery is not fully functional, immediately replace it with a fully

functional battery. See the TASER CAM HD Battery Replacement Guide

for instructions.

Cleaning Battery Terminals. In case the battery terminals (electrical

contacts) are contaminated, clean the terminals with a dry cloth before

use. Otherwise power failure or charge failure may occur due to the

poor connection between the battery and the electronic circuitry of the

device.

To prevent potential injuries, leaking, overheating or explosion of

batteries, please be advised to take the following precautions:

Battery Fluid Contact with Skin or Eyes. In case the battery fluid

gets into the eyes due to the leakage of battery, do not rub the eyes.

Rinse the eyes with clean running water, and seek medical attention

immediately. Battery fluid’s contact with the eyes or skin could cause

serious injury, including a loss of eyesight.

Extreme Temperatures. Do not expose the battery to excessive

heat, cold, or water. Do not use or leave the battery near a heat source

or at a very high temperature (for example, fire, heater, in strong direct

sunlight, or in a vehicle in extremely hot weather). Otherwise, the

battery may overheat, cause a fire, or its performance will be

degenerated and its service life will be shortened.

Static Electricity. Keep the battery away from sources of static

electricity. Static electricity can cause damage to the battery, which

could result in serious injury.

TASER CAM HD Recorder

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Replacement. The rechargeable battery in the TASER CAM HD

system may be replaced by a qualified technician. Do not use any

battery other than those designated by TASER. Doing so may cause

battery explosion, battery leakage, system damage, injury, or fire.

Handling. Do not carry or store the TASER CAM HD recorder in places

where the battery contacts may become dirty or short-circuited. To

avoid risk of fire, burns, or damage to your battery pack, do not allow a

metal object to touch the battery contacts. Do not strike or throw the

battery against hard surfaces. Do not directly solder the battery or

pierce the battery with a nail or other sharp object. Never disassemble,

short circuit, or heat batteries or put batteries in a fire. Doing so may

cause battery explosion, battery leakage, system damage, injury, or fire.

Abnormal Appearance. If the battery gives off an odor, generates

heat, becomes discolored or deformed, or in any way appears abnormal

during use, recharging, or storage, immediately remove it from the

device or battery charger and place it in a contained vessel such as a

metal box.

Disposal. Dispose of the battery properly; contact your local waste

disposal provider regarding local restrictions on the disposal or

recycling of batteries. Do not dispose of the battery in fire or heat. The

battery may explode if placed in the fire.

Safety Information: General Maintenance & Use

Failure to use or maintain the TASER CAM HD system as instructed

may cause the ECD or system to malfunction or fail to function properly

or optimally. Follow and comply with the following instructions to

reduce the risk of malfunction, including failure or loss of data:

Charging the TASER CAM HD recorder. Do not insert the TASER

CAM HD recorder into an X2 ECD until the recorder is fully charged.

Recharge the TASER CAM HD recorder frequently, before the remaining

battery capacity is less than 50 percent. If the battery is not properly

charged the ECD and/or the TASER CAM HD may not work or may fail to

function as expected. To charge the recorder, only use the approved

TASER charging cables. Do not recharge the TASER CAM HD recorder

out of the recommended temperature range of 32 °F to 104 °F (0 °C to

40 °C). Charging out of this recommended range may cause damage to

TASER CAM HD Recorder

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the battery and may also cause deterioration of the battery’s

characteristics and cycle life.

Update Software. The TASER CAM HD recorder has the capability

for firmware updating. It is important to acquire, update, and maintain

the latest firmware update. Current software may be obtained from

www.taser.com. NEVER disconnect the TASER CAM HD recorder from

the USB download cable during a firmware update, whether you are

updating the recorder or X2 ECD.

USB download cable. Never shift the ECD safety to the up (ARMED)

position or pull the trigger when the USB download cable is plugged

into the TASER CAM HD recorder. Never insert the TASER CAM HD

recorder into an X2 ECD while the TASER CAM HD recorder is

connected to a computer or wall charger. Do not unplug the USB

download cable from the PC or TASER CAM HD recorder while

downloading from the device.

Removal of the TASER CAM HD recorder. Do not remove the

TASER CAM HD recorder from the ECD while the safety is in the up

(ARMED) position.

EMI. High voltage discharge or electromagnetic interference (EMI) may

cause video corruption in the TASER CAM HD recorder.

Handling the TASER CAM HD recorder. Avoid dropping the

TASER CAM HD recorder. Handle the camera lens with care, if the

camera lens is scratched this may result in a distorted image.

Avoid Exposure to Wet Conditions. If the TASER CAM HD recorder

is drenched or immersed in water, seawater, or other liquid, DO NOT

use the recorder until completing the procedure recommended in the

current version of the TASER Instructor Training materials or the

product manual. Do not attempt to dry the recorder with an external

heat source, such as a microwave oven or hair dryer. A recorder that

has been damaged as a result of exposure to liquids is not serviceable.

Safety Information: Loss of Data

Failure to maintain the TASER CAM HD recorder or ECD as instructed

may cause the system to malfunction or fail to function properly or

optimally. Recorded content in memory may be destroyed or erased by

operating mistakes, unit malfunction, or during repair work. Back up

TASER CAM HD Recorder

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and save important content after each shift and before returning the

unit for repair work.

TASER CAM HD Recorder

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Chapter 2: General Overview

The TASER CAM HD recorder is an optional accessory for use with any

TASER X2 electronic control device (ECD). The TASER CAM HD system,

with its microphone and light-sensitive camera, adds audio and video

recording capabilities to the X2 ECD. It is also rechargeable.

The TASER CAM HD recorder can be configured without the audio recording

capability for locations where audio recording is restricted. Configuration

settings are available in the EVIDENCE Sync™ software.

The TASER CAM HD recorder works with EVIDENCE Sync™ software to

download audiovisual files onto a local computer or server and store them in

a searchable library. Files may also be stored on the EVIDENCE.com™

website, offering digital storage in a secure and easily accessible

environment.

TASER CAM HD General Features

The TASER CAM HD recorder improves upon the previous TASER CAM

product with color footage and superior image quality.

A fully charged battery will provide enough power for approximately 100

5-second firings at 77 °F (25 °C) and 1 hour of video/audio recording at

maximum video resolution and frame rate.

The TASER CAM system records both video and audio when the safety is in

the up (ARMED) position, and stops recording when the safety is in the down

(SAFE) position.

Note: There is an approximate 2-second delay between the safety switch

being placed in the up (ARMED) position and when the TASER CAM

begins to record.

The TASER CAM HD recorder stores the video and audio records; the X2

ECD stores the firing records. Because these data are kept in different

places, the same recorder and ECD should be used together.

Automatic Shut-Down TASER CAM HD Recorder

The auto shut-down TASER CAM HD (AS) recorder a is a modified recorder

that shuts down the high voltage output of the ECD after 5 seconds and also

contains a built-in speaker that alerts the user to the impending shut down.

TASER CAM HD Recorder

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The AS recorder provides an audible beeping alert for the last two seconds of

a trigger-activated firing cycle before automatically shutting down the cycle.

After 5 seconds’ deployment duration, the energy burst will stop even if your

finger is still pulling the trigger switch. To reenergize the deployed cartridge,

first ensure that your finger is off the trigger switch, and then press the ARC

switch.

Note: The TASER CAM HD AS recorder has no impact on the ARC switch

functionality and will not prevent the user from energizing the X2 ECD

with the ARC switch. Nor will the TASER CAM HD AS shut down the

high voltage output of the ECD at any predetermined time when the

user continuously holds down the ARC switch.

Note: TASER CAM HD AS feature has no impact on video and audio

recording; however the audio alert will be captured on the recording

and may distort any audio captured from the incident during the

duration of the audio alert. As long as the safety switch is in the up

(ARMED) position, the TASER CAM HD AS will continue to capture

the event.

Under stressful situations, audio exclusion might prevent you from

hearing the alert from the automatic shut-down TASER CAM HD

recorder.

Your ECD recognizes the TASER CAM HD AS as a unique type of battery

pack which enables the automatic shut-down feature of the ECD. The ECD

will indicate that this feature is enabled via a special TASER CAM HD AS

icon in the upper left hand corner of the ECD CID as shown below:

This feature is automatically disabled if replaced by another battery pack

type, and the X2 ECD will return to its normal configuration (that is, there will

no longer be an audio alert, and the energy cycle will continue after 5

seconds if your finger is still holding down the trigger switch). Always confirm

that the ECD performs as expected before returning it to duty after changing

any battery pack.

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