Tannoy SENSYS DCC Manuel utilisateur

SENSYS DCC

SERVICE MANUAL

Technical Manual Contents

•Introduction – The Technical Manual explained

Page 2

•Technical Specs – Specifications relating to this particular item.

Page 3

•Instructions – For faultfinding, assembly & disassembly.

Page 4

•Spares Drawing – All spare parts available to order for your

loudspeaker as well as additional spares including the likes of spikes &

feet.

Page 5

•Returns – Our field failure process explained and FFR returns form.

Page 8

•Warranty – Warranty information with contact info.

Page 12

Page 1

Technical Manual Explained

This Manual is designed to help you and your customers. In this manual you

will find all information you will need regarding service to your Tannoy

loudspeaker including technical specs, instructions for assembly, disassembly

& faultfinding, spares drawings & parts lists as well as a detailed explanation

of how to go about returning parts under warranty.

For further information regarding service or spares ordering, please contact

us directly.

TANNOY UK

Tannoy Ltd.

Coatbridge, North Lanarkshire

ML5 4TF

Scotland, United Kingdom

T: 44 (0) 1236 420199

F: 44 (0) 1236 428230

E-mail: enquiries@tannoy.com

Page 2

Specifications

Sensys DCC

PERFORMANCE

Recommended amplifie powe 20 - 150 Watts RMS

Continuous powe handling 110 Watts RMS

Peak output powe 325 Watts

Low f equency esponse 39Hz (-6dB)

Sensitivity 88dB (2.83 Volts @ 1 mete )

Nominal impedance 8 ohm

F equency esponse 39Hz - 51kHz

DRIVE UNITS

Wideband™ High f equency 25mm (1.00”) 25-mic on titanium dome, neodymium

magnet system

Dual Concent ic™ high f equency 25mm (1.00”) 25-mic on titanium dome, neodymium

magnet system

Dual Concent ic™ low f equency 1 x 165mm (6.50”)

CROSSOVER

F equency 1.8kHz, 16kHz

Type 4th o de LF, 1st o de band pass HF

CONSTRUCTION

Enclosu e type Reflex

Shielding Yes

Volume 13 lit es

Dimensions 266 x 350 x 284 mm (10.50 x 13.75 x 11.20")

Additional featu es 15mm pa ticle boa d, inte nally c oss-b aced enclosu e

Weight 9.5kg 20.9lbs)

Finish Maple, osewood & black ash

Page 3

Fault Finding

Tannoy loudspeakers are designed and manufactured to be

reliable. When a fault occurs in a hi-fi system the effect is

always heard through the loudspeakers although they may

not be the source of the fault. It is important to trace the

cause of the problem as accurately as possible. A fault

heard on one source (only CD or tape for instance) is most

unlikely to be a loudspeaker problem. Loudspeakers do not

in themselves generate hum, hiss or rumble although high

quality, wide bandwidth loudspeakers may emphasise such

problems.

Page 4

Page 5

Page 6

Page 7

Field Failure Report Explained

This Procedure is designed to help you and your customers. By ensuring that we are supplied with full

details of all product failures, on the attached Field Failure Report, we can promptly assess the information

and rapidly implement remedial action. A further benefit is that we can use analysis of the data to identify

design improvements that maybe applicable to improve product reliability.

Method:

1. You - Fill in the complete product failure details on to the attached Field Failure Report template,

including product serial number, and then fax or e-mail to Tannoy Service Department. Fax: +44 (0)

1236 428230 or E-mail: service@tannoy.com

2. We - Will enter the information supplied to us onto our Field Failure Report database. And appropriate

action will be taken.

3. We - Cannot authorise the supply of spare parts free of charge, or under warranty, without complete

information as to the nature of the failure.

4. You - Are required to hold all parts for which warranty claims have been made until instructed otherwise

by Tannoy. We may require to inspect failed parts at a later date.

Important

Please note: When claiming spare parts under warranty the part will only be supplied free of charge if the

order is accompanied by a completed Field Failure Report.

Return of faulty or damaged complete product.

Please use the Tannoy Returns Authorization Request Procedure if you require to return complete faulty or

damaged product to Tannoy. Please contact the Tannoy Service Department for authorisation before

returning product.

Fax: +44 (0) 1236 428230 or E-mail: service@tannoy.com

Regards,

Gabriel O’Donohue

Customer Support Specialist

E-mail: Gabriel@tannoy.com

Tel: +44 (0) 1236 420199

Fax: +44 (0) 1236 428230

Page 8

Customer Complaint / Fault Report

Internal Use Only:

Warranty Decision: Source Area: Report No:

Customer Section:

Product Description: Part Number: Date:

Customer / Distributor: 20-Digit Product Barcode Number (MANDATORY):

Detailed description of problem/ fault (MANDATORY):

Insert pictures below:

Please be aware that we cannot accept field-failure reports that do not have mandatory sections

completed.

Page 9

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