T-Comfort Comfort Pro S Manuel utilisateur

Comfort Pro S/T-Comfort 930 DSL

Operation on Standard Terminals

User Guide

Contents

Systematic Telephony 5

■You Need Authorisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

■Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

■Signals & Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

■Seizing an External Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

■Making Internal Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

■Making External Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

■Speed Dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

■Accepting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

■Calls in the Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

■Parking a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

■Accessing Your Voicebox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Several Parties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

■Consultation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

■Toggling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

■Disconnecting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

■Transferring a Call and Notifying the Destination Party . . . . . . . . . . . . . . . . . . . . . . 13

■Transferring a Call without Notifying the Destination Party . . . . . . . . . . . . . . . . . . . 13

■Starting a Three-Party Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

■Ending a Three-Party Conference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

■Connecting Two External Parties with Each Other . . . . . . . . . . . . . . . . . . . . . . . . . . 15

■Connecting Two Parties (Internal/External) with Each Other . . . . . . . . . . . . . . . . . 15

Call Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

■Call Waiting On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

■Accepting a Waiting Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

■Rejecting a Waiting Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

■Call Protection On/Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

User Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

■Pick-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

■Pick-up Selective . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

■Logging out of/into All Hunt Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

■Logging out of/into Individual Hunt Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Forwarding Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

■Call Forwarding “Immediately“ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

■Call Forwarding “On Busy“ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

■Call Forwarding “After Delay“ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

■Call Forwarding for Other Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

■MSN Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

■All Call Forwarding Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

■Follow Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

■Call Forwarding for Specific Call Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Special Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

■VIP Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

■Baby Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

■Announcement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

■Intercom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

■Dialout for Another Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

■Callback on Busy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

■Door Opener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

■Entrance Intercom Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

■Keypad Dialling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Even More Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

■Telephone Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

■Calling Line Identification Restriction (CLIR) on a Call-by-Call Basis . . . . . . . . . . 33

■Changing the User PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

■Intercept. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Special Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

■Deactivating Least Cost Routing (LCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

■Calling Selectively via Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

■Time Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

■Deleting All Call Forwarding in the Exchange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Remote-Controlled Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

■Remote-Controlled Dialling (Call Through). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

■Remote-Programmable Call Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

■Calling a Voicebox from a Remote Terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

■Setting up an Internet Connection from Remote (ISP Trigger Call) . . . . . . . . . . . . 40

Index 41

Systematic Telephony

The Comfort Pro S and T-Comfort 930 DSL communications systems, referred to hereafter as “the

Comfort Pro S/T-Comfort 930 DSL“, enables the connection of standard terminals (standard analogue tele-

phones, ISDN telephones and cordless GAP telephones). SMS-enabled terminals can also be used. With this

configuration you can telephone conveniently and use the features of the Comfort Pro S/T-Comfort 930 DSL

via code-number procedures.

This guide describes how you operate your telephone in order to use the desired functions. In most cases,

you can do this by pressing the key combination *and #, R, together with a specific sequence of digits.

Please note the specific operating characteristics of your telephone:

On standard analogue telephones featuring pulse dialling, it is not possible to enter data with the star key

*or hash key #.

As a result, the functionality of the Comfort Pro S/T-Comfort 930 DSL features is only available to you on a

limited basis. It is thus better to use telephones equipped with dual-tone multi-frequency (DTMF) dialling.

Modern telephones often allow you to switch between the two dialling modes.

In the case of ISDN telephones, certain features can be operated via menus or function keys. Refer to the

operating instructions of these telephones for details.

On telephones with a display, you can read the caller’s telephone number if the telephone supports this

feature and the caller has activated it. What other information is displayed depends on the telephone. Charge

display (ISDN telephones only) requires prior configuration by your network operator.

You Need Authorisation

Most of the features mentioned in this Quick Reference Guide are only available to you if you have appro-

priate authorisation. This will be set up by your system administrator when configuring the Comfort Pro S/

T-Comfort 930 DSL. If you are unable to use a particular feature or have any questions, consult your system

administrator. Please refer to the chapter entitled “Frequently Asked Questions“ in the “Mounting and Com-

missioning“ user guide for tips on how to deal with any faults you may experience while using your telephone.

Systematic Telephony

Glossary

If you would like more details about any of the system features described in this Quick Reference Guide,

please refer to the “Glossary“ supplied with your Comfort Pro S/T-Comfort 930 DSL (see PDF file on the

enclosed CD-ROM).

Signals & Symbols

Audio and ringer signals

You will find a table showing the audio and ringer signals on the inside back cover of this user guide (the page

before last of the PDF file).

Symbols

Hlift the handset

GR press the R key during the current call (“consultation call“ mode)

*press the star key

7press digit key “x“ (7 here)

#press the hash key

Z(xxx) dial the digits of the telephone number (tel. no.) “xxx“

G…speak

hhang up the handset

Making Calls Systematic Telephony

Making Calls

Seizing an External Line

If your telephone is set to manual line seizure, all call keys on your telephone first seize an internal line, and

you can dial an internal number straight away. When making external calls, you must first press the line

seizure code digit (presetting: 0).

NNote: This also applies to all enquiry calls and call forwarding to external destinations,

but not to call forwarding “MSN“.

Your system administrator configures this code digit for all subscribers on the Comfort Pro S/

T-Comfort 930 DSL system and will tell you what value is currently valid.

If your telephone is set to automatic line seizure, all call keys on your telephone seize an external line, and you

can dial external numbers straight away. In order to reach internal subscribers, press the star key twice *

*before dialling the internal number.

NNote: This also applies to the destination numbers you specify when configuring call

forwarding or a baby call.

If you hear the external dialling tone when you lift the handset, your terminal has been set to automatic

seizure of the external line. If, on the other hand, you hear the internal dialling tone when you lift the handset,

your terminal has been set to manual seizure of the external line.

Please refer to the table showing the audio and ringer signals on the inside back cover of this user guide (the

page before last of the PDF file). If you have any questions regarding this topic, consult your system adminis-

trator.

Systematic Telephony Making Calls

Making Internal Calls

H** Z(internal tel. no.) On automatic seizure of external line

HZ(internal tel. no.) On manual seizure of external line

Making External Calls

HZ(external tel. no.) On automatic seizure of external line

HZ(external access code, e.g.

0) (external tel. no.)

On manual seizure of external line

Speed Dialling

H*7Z (speed-dialling no.)

For consultation calls:

GR*7

Z(speed-dialling no.)

You can use this procedure to retrieve a number from the central tel-

ephone book by entering its two-digit or three-digit speed-dialling

number (speed-dialling no.). The two-digit speed-dialling numbers

are in the range 00…99, the three-digit are in the range 000…999.

Ask your system administrator how many digits are valid.

Alternatively:

H*7*

Z(speed-dialling no.) #

For consultation calls:

GR*7*

Z(speed-dialling no.) #

The central telephone book is managed by users who have appro-

priate authorisation. The Comfort Pro S/T-Comfort 930 DSL can

store up to 2,000 telephone numbers, for each telephone number

up to three speed-dialling numbers can be configured.

Autres manuels pour Comfort Pro S

Ce manuel convient aux modèles suivants

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