Sylvan SL38E Manuel utilisateur
SL38E
INSTALLATION INSTRUCTIONS
Version 1
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SL38E INSTALLATION INSTRUCTIONS
Thank you for choosing Sylvan, this lock is for Residential use only, and its two year warranty
(mechanical and electronic) only applies for locks being used for residential use.
To ensure you get the best out of your purchase we ask that you follow the below:
• Please read these instructions fully before installation of this lock.
• We recommend this lock is installed by a professional installer or a serious DIYer to ensure
correct installation and operation.
• The supplied rubber boots must be installed; however, this smart lock requires a smooth flat
surface to hold its water tightness. This lock is not suitable for use on a tongue and groove
door, where water can penetrate the lock via a groove in the door.
• We recommend that this lock is never fully exposed to direct weather for long periods of
time. For long lasting properties of the product, positioning the lock under a eve or sheltered
position is best.
• This lock is rated IP55, but only on the outward face of the lock. No warranty is given if the
lock gets damaged from water for the inside of the door.
• This lock is not suitable for use on a gate.
• This lock comes with a mechanical key override, this can be used in a situation of complete
battery loss. We recommend an override key is put somewhere safe outside in case complete
power loss.
• Replace batteries when they are showing low voltage on the app.
• All batteries used with this lock must be high quality
Alkaline (4 x AA batteries), to ensure long lasting use.
• Lithium or rechargeable batteries cannot be used with this lock.
Installation Video
Scan this code:
App Setup Video
Scan this code:
Introduction
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Lock Dimensions
SL38E
140mm
28mm
72mm
192mm
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SL38E INSTALLATION INSTRUCTIONS
Product specifications:
Model number SL38E Door thickness
range
35mm - 60mm
Material of
Manufacture
Aluminum alloy IP rating IP55
Weight 3 kg Type of use Residential use only
Options of
unlocking
Blue tooth
Finger print
Passcode
Card
Mechanical key
Gateway (optional)
Disc (optional)
Passcode
capacity
App unlocks infinite
Fingerprints: 200 max
Passcodes: 150 max
RFID Cards: 200 max
Working
temperature
-10 – + 55 degrees C Working
Humidity
0-95%
Normal voltage 6 volts (4 x Alkaline
batteries)
Warranty 2 years mechanical
2 years electronic
Low voltage Alarm Less than 4.8 Volts Lock Stainless steel body
Lever handing Reversible Latch bolt Reversible
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• Front panel
Qty x1
• Back panel
Qty x1
• User manual
Qty x1
• Installation template
Qty x1
• Mortice lock / latch
Qty x1
• Striker plate
Qty x1
• RFID cards
Qty x3
• Mechanical keys
Qty x 2
• Waterproof rubber boot
Qty x2
• Striker Plate Box
Qty x1
• Wood screws
4x25mm - Qty x4
• Short spindle 60mm
Qty x1 (for narrow doors
35mm or greater)
• Long Spindle 80mm
Qty x1 (for wider doors
65mm or less)
• Sliding T slot screw
M5x 35mm Qty x1
• Connection posts
Qty x3
(M4x30 - for
35-40mm Door thickness)
(M4x35 - for
40-60mm Door thickness)
• Various M5 machine
screws
Qty x3
(25mm, 30mm, 40mm)
• Split pin
Qty x1
• Smart hub
Qty x1 (optional)
• Smart Disc
(optional)
SL38E Packing List
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SL38E INSTALLATION INSTRUCTIONS
Installation:
Check handing of the lever
Below are the instructions to change handing.
Front (outside) Panel
Back (inside) Panel
1. Remove handing screws
1. Remove handing screws
2. Rotate the handle
upwards to the left or right
depending on handing
direction.
2.Rotate the handle
upwards to the left or right
depending on handing
direction.
3. Reinsert the screws
after adjusting
handing direction
3. Reinsert the
handing screws after
adjusting handing
direction
IMPORTANT
ONLY ROTATE THE HANDLE
UPWARDS IN THE DIRECTION
SHOWN BELOW - DAMAGE
CAUSED WILL VOID WARRANTY
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1. Mark and crop door using installation template provided
2. Ensure holes are clear of any sharp edges and clean of
swarf and wood dust.
Installation:
Step 1: Install latch (see latch instructions included)
Step 2:
Install Outside
Lock Panel
1. Fit spindle to outside panel
with the correct length of
spindle for the door thickness
IMPORTANT
Ensure the split pin is fitted
through the follower and
spindle and the end is bent
around to prevent it working
out later. Ensure the indicator
is always pointed down.
2. Install rubber boots (outside
and inside unit), ensuring
they fit correctly into each the
receiving holes in the back
face of the panel. NOTE these
only fit one way correctly.
3. Feed lock through the door
aligning spindle and posts
through lock and predrilled
holes in the door.
• IMPORTANT
Feed power cable through
door to ensure adequate space
to accept excess cable in the
door to prevent the cable from
being crushed, damaged or
cut during the installation.
IMPORTANT
Ensure the indicator
on the follower of
the lock is pointing
down
IMPORTANT
Install T slot screw into the top slot, adjust to the
correct position to align up with holes in the door.
Attach connection posts to T slot screw and M5
screw at bottom of lock. Tighten with spanner.
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SL38E INSTALLATION INSTRUCTIONS
Step 3: Install Inside Lock Panel
3. Fit the fixing screws that are the correct length to align the
lock to the door.
4. Before final tighten ensure the lock is sitting vertical and
that no excess cables have been caught against the door.
5. Ensure the rubber boots are sitting flat against the door.
6. Finally, hand tighten the lock hard against the door face.
1. Align rubber boot mounting plate to the exterior door
face and fit the latch screws.
2. IMPORTANT
Plug in power cable ensuring the plug is around the
correct way for the plug to accept its receiver correctly,
making sure the clip is correctly engaged.
7. Install the correct type of batteries into the lock
(4 x Alkaline AA batteries)
8. Re attach battery cover plate
9. Finally fit striker plate and box to the door frame ensuring
that the latch and bolts work freely when the door is closed.
10. To test the correct operation of the deadbolt of the lock test
by lifting the inside handle up and ensuring it runs freely into
the striker plate without any resistance. If binding occurs the
striker plate might need a re adjustment in position.
11. Installation of the lock is now complete
IMPORTANT
Do not pull on the plug or cable with force or let the hardware
hang from the cable, damaged caused will void the warranty
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Manual reset:
If you are not admin of the Smart Lock, remove battery cover and
complete:
Long press the reset button beneath the battery case for 5
seconds or until you hear: “Please Input Initialisation Passcode”.
Now input code “000#” on the keypad.
The system reset will be complete. From here you can re-link the
SL38E Smart Lock to your phone via the TT App.
*Note: this will clear all previous users from the locks memory
1. Date Installed: / /
2. Installed By:
3. Pin: #
1. Holes drilled and aligned as per drilling template.
2. Arrow on spindle hub points down.
3. Ensure the rubber boot is aligned correctly with a
good seal on the door, also making sure the lugs are
correctly seated in their holes .
4. Ensure split pin is installed correctly,
securing the spindle.
5. Ensure all screws and bolts are correctly tightened.
6. Ensure power cable is installed and not bent or
crimped in door.
7. Check batteries are Alkaline and installed correctly.
8. Check to see if the lcok requires a software update via
the TT App
Point Clutch Arrow Down
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Lock Installation Checklist
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