Sun Microsystems Netra X4450 Manuel utilisateur

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Sun Netra™X4450 Server

Service Manual

Part No. 820-4017-10

August 2008, Revision A

Sun Microsystems, Inc.

www.sun.com

Parts of the product may be derived from Berkeley BSD systems, licensed from the University of California. UNIX is a registered trademark in

the U.S. and in other countries, exclusively licensed through X/Open Company, Ltd.

Sun, Sun Microsystems, the Sun logo, Java, Netra, Solaris, the Netra logo, the Solaris logo and Sun are trademarks or registered trademarks of

Sun Microsystems, Inc. in the U.S. and other countries

All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International, Inc. in the U.S. and other

countries. Products bearing SPARC trademarks are based upon architecture developed by Sun Microsystems, Inc.

Use of any spare or replacement CPUs is limited to repair or one-for-one replacement of CPUs in products exported in compliance with U.S.

export laws. Use of CPUs as product upgrades unless authorized by the U.S. Government is strictly prohibited.

DOCUMENTATION IS PROVIDED "AS IS" AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES,

INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT,

ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID.

Des parties de ce produit peuvent dériver des systèmes Berkeley BSD licenciés par l’Université de Californie. UNIX est une marque déposée

aux États-Unis et dans d’autres pays, licenciée exclusivement par X/Open Company, Ltd.

Sun, Sun Microsystems, le logo Sun, Java, Netra, Solaris, le logo Netra, le logo Solaris et Sun sont des marques de fabrique ou des marques

déposées de Sun Microsystems, Inc. aux Etats-Unis et dans d’autres pays.

Toutes les marques SPARC sont utilisées sous licence et sont des marques de fabrique ou des marques déposées de SPARC International, Inc.

aux Etats-Unis et dans d’autres pays. Les produits portant les marques SPARC sont basés sur une architecture développée par Sun

Microsystems, Inc.

L’utilisation de pieces detachees ou d’unites centrales de remplacement est limitee aux reparations ou a l’echange standard d’unites centrales

pour les produits exportes, conformement a la legislation americaine en matiere d’exportation. Sauf autorisation par les autorites des Etats-

Unis, l’utilisation d’unites centrales pour proceder a des mises a jour de produits est rigoureusement interdite.

LA DOCUMENTATION EST FOURNIE "EN L’ÉTAT" ET TOUTES AUTRES CONDITIONS, DÉCLARATIONS ET GARANTIES EXPRESSES

OU TACITES SONT FORMELLEMENT EXCLUES DANS LA LIMITE DE LA LOI APPLICABLE, Y COMPRIS NOTAMMENT TOUTE

GARANTIE IMPLICITE RELATIVE À LA QUALITÉ MARCHANDE, À L’APTITUDE À UNE UTILISATION PARTICULIÈRE OU À

L’ABSENCE DE CONTREFAÇON.

iii

Contents

Preface ix

1. Server Diagnostics 1–1

1.1 Fault on Initial Power Up 1–1

1.2 Server Diagnostics Overview 1–2

1.2.1 Memory Fault Handling 1–4

1.3 Using the Status Indicators to Identify the State of Devices 1–4

1.3.1 Hard Drive Indicators 1–8

1.3.2 Power Supply Indicators 1–9

1.3.3 Ethernet Port Indicators 1–10

1.4 Using the Service Processor Firmware for Diagnosis and Repair

Verification 1–11

1.5 Using the Solaris Predictive Self Healing Feature 1–12

1.5.1 Identifying PSH Detected Faults 1–13

▼Use the fmdump Command to Identify Faults 14

▼Clear PSH Detected Faults 15

1.6 Collecting Information From Solaris OS Files and Commands 1–15

▼Check the Message Buffer 16

▼View System Message Log Files 16

1.7 Additional Service Related Information 1–17

iv Sun Netra X4450 Server Service Manual • August 2008

2. Preparing for Service 2–1

2.1 Safety Information 2–1

2.1.1 Safety Symbols 2–2

2.1.2 Electrostatic Discharge Safety 2–2

2.1.2.1 Use an Antistatic Wrist Strap 2–2

2.1.2.2 Use an Antistatic Mat 2–2

2.2 Required Tools 2–3

2.3 Preparing for Component Replacement 2–3

▼Power Off the Server 3

▼Disconnect the Cables From the Server 4

▼Remove the Server From the Rack 4

▼Remove the Top Cover 5

▼Remove the Air Baffle 6

▼Remove the Memory Mezzanine 6

▼Remove the PCI Mezzanine 7

3. Replacing Components 3–1

3.1 Replacing the Air Filter 3–2

▼Remove the Air Filter 2

▼Install the Air Filter 3

3.2 Replacing a Power Supply 3–4

▼Remove a Power Supply 5

▼Install a Power Supply 6

3.3 Replacing a Hard Drive 3–7

▼Remove a Hard Drive 7

▼Install a Hard Drive 10

3.4 Replacing the Optical Media Drive 3–11

▼Remove the Optical Media Drive 11

▼Install the Optical Media Drive 12

Contents v

3.5 Replacing FB-DIMMs 3–14

▼Locate a Faulty FB-DIMM 17

▼Remove FB-DIMMs 17

▼Install FB-DIMMs 18

3.6 Replacing System Fan 0 3–20

▼Remove System Fan 0 20

▼Install System Fan 0 21

3.7 Replacing System Fan 1 3–22

▼Remove System Fan 1 22

▼Install System Fan 1 23

3.8 Replacing System Fan 2 3–24

▼Remove System Fan 2 24

▼Install System Fan 2 24

3.9 Replacing PCI Cards 3–25

3.9.1 Replace PCI-X and PCIe Cards in Slots 0-3 3–25

▼Remove PCI-X and PCIe Cards in Slots 0-3 25

▼Install PCI-X and PCIe Cards in Slot 0-3 27

3.9.2 Replacing PCI Cards in the PCI Mezzanine 3–28

▼Remove PCI Cards in the PCI Mezzanine 28

▼Install PCI Cards in the PCI Mezzanine 30

3.10 Replacing the System/Alarm LED Board 3–30

▼Remove the System/Alarm LED Board 30

▼Install the System/Alarm LED Board 31

3.11 Replacing the SAS Expander Card 3–32

▼Remove the SAS Expander Card 32

▼Install the SAS Expander Card 33

3.12 Replacing the Battery 3–35

▼Remove the Battery 35

vi Sun Netra X4450 Server Service Manual • August 2008

▼Install the Battery 36

3.13 Replacing the Motherboard Assembly 3–37

▼Remove the Motherboard Assembly 37

▼Install the Motherboard Assembly 40

3.14 Replacing the Power Board 3–43

▼Remove the Power Board 44

▼Install the Power Board 46

4. Returning the Server to Service 4–1

4.1 Returning the Server to Service 4–1

▼Install the PCI Mezzanine 1

▼Install the Memory Mezzanine 3

▼Install the Air Baffle 4

▼Install the Top Cover 4

▼Reinstall the Server in the Rack 5

▼Reconnect the Cables to the Server 5

▼Power On the Server 6

A. Configuring BIOS and POST 5–7

A.1 Using BIOS Menu Items 5–7

▼Access BIOS Configuration Screens and Change the System’s

Parameters 8

A.2 BIOS Considerations 5–8

A.2.1 Peripheral Component Interconnect (PCI) Card Slot Booting

Priority 5–8

A.2.2 Ethernet Port (NIC) Device and Driver Naming 5–9

A.2.3 NIC Naming 5–10

A.2.3.1 Sun Netra X4450 Server NIC Booting Priority 5–10

A.3 BIOS Setup Screens 5–11

A.3.1 BIOS Setup Menu Screens 5–12

Contents vii

A.3.1.1 BIOS Main Menu Screens 5–13

A.3.1.2 BIOS Advanced Menu Screens 5–14

A.3.1.3 BIOS Boot Menu Screens 5–20

A.3.1.4 BIOS Server Menu Screens 5–23

A.3.1.5 BIOS Security Menu Screens 5–27

A.3.1.6 BIOS Exit Menu Screens 5–27

A.4 Viewing Event Logs 5–31

▼View Event Logs 31

A.5 Power-On Self-Test (POST) 5–31

A.5.1 How BIOS POST Memory Testing Works 5–32

▼Redirect Console Output 32

▼Change POST Options 33

A.5.2 POST Codes 5–34

A.5.3 POST Code Checkpoints 5–36

B. Signal Pinouts A–1

A.1 Gigabit Ethernet Ports A–1

A.2 Network Management Port A–2

A.3 Serial Ports A–3

A.3.1 Serial Management Port A–3

A.3.1.1 RJ-45 to DB-9 Adapter Crossovers A–5

A.3.1.2 RJ-45 to DB-25 Adapter Crossovers A–5

A.3.2 Serial Port TTYA A–6

A.4 Alarm Port A–6

A.5 USB Ports A–7

Index Index–1

viii Sun Netra X4450 Server Service Manual • August 2008

Preface

This manual provides detailed procedures that describe the removal and

replacement of replaceable parts in the Sun Netra™ X4450 server. This manual also

includes detailed and comprehensive diagnostics information and procedures. This

document is written for technicians, system administrators, authorized service

providers (ASPs), and users who have advanced experience troubleshooting and

replacing hardware.

Related Documentation

The following table lists the documentation for this product. The online

documentation is available at:

http://docs.sun.com/app/docs/prod/server.nebs

Application Title

Part

Number Format Location

Installation Sun Netra X4450 Server Installation Guide 820-4015 PDF and

HTML

Online

Issues and

updates

Sun Netra X4450 Server Product Notes 820-4018 PDF and

HTML

Online

ILOM Reference Sun Integrated Lights Out Management 2.0

Supplement for the Sun Netra X4450 Server

820-5244 PDF and

HTML

Online

xSun Netra X4450 Server Service Manual • August 2008

Platform safety

and compliance

Sun Netra X4450 Server Safety and Compliance

Guide

820-4183 PDF and

HTML

Online

Generic safety Important Safety Information for Sun Hardware

Systems

816-7190 PDF and

printed

Online and

shipping kit

Getting started Sun Netra Servers Getting Started Guide 820-3016 Printed Shipping kit

Application Title

Part

Number Format Location

Table des matières

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