Starkey ITE Manuel utilisateur

OPERATIONS MANUAL

ITE (In-The-Ear),

ITC (In-The-Canal),

CIC (Completely-In-Canal),

IIC (Invisible-In-The-Canal)

Custom

Products

My hearing instrument is a/an:

ITE (In-The-Ear)

See page 4

ITC (In-The-Canal)

See page 5

CIC (Completely-In-Canal)

See page 6

IIC (Invisible-In-The-Canal)

See page 7

My hearing instrument uses a:

13 battery (ITE) – Orange

312 battery (ITC) – Brown

10 battery (CIC) – Yellow

10 battery (IIC) – Yellow

Overview

ITE Overview � � � � � � � � � � � � � � � � � � � � � � � � � � 4

ITC Overview � � � � � � � � � � � � � � � � � � � � � � � � � � 5

CIC Overview � � � � � � � � � � � � � � � � � � � � � � � � � � 6

IIC Overview � � � � � � � � � � � � � � � � � � � � � � � � � � 7

Preparation

Batteries/Battery Indicators � � � � � � � � � � � � � � � 8

Insertion and Removal � � � � � � � � � � � � � � � � � � 11

Operation

Power On & Off � � � � � � � � � � � � � � � � � � � � � � � 12

User Controls � � � � � � � � � � � � � � � � � � � � � � � � � 12

Volume Control� � � � � � � � � � � � � � � � � � � � � � � � 13

Volume Control Indicators � � � � � � � � � � � � � � � 15

Memory Change � � � � � � � � � � � � � � � � � � � � � � 16

Mute � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 16

Multiﬂex Tinnitus Level Control � � � � � � � � � � � 17

Directional Settings � � � � � � � � � � � � � � � � � � � � 17

Telephone Use � � � � � � � � � � � � � � � � � � � � � � � � 17

Multiﬂex Tinnitus Technology � � � � � � � � � � � � � � � 20

Accessories

Wireless Accessories � � � � � � � � � � � � � � � � � � � 22

Hearing Instrument Care

Instrument Care � � � � � � � � � � � � � � � � � � � � � � � 23

Service and Repair � � � � � � � � � � � � � � � � � � � � � 27

Troubleshooting Guide � � � � � � � � � � � � � � � � � � � 28

Tips for Better Communication � � � � � � � � � � � � � � � 29

Safety Information � � � � � � � � � � � � � � � � � � � � � � � � � � � 31

FDA Information � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 34

FCC Information � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 40

Table of Contents Overview

4 5

Features, Controls and Identiﬁcation

Your hearing instrument controls include:

1� Microphone

2� Battery compartment (on/off control)

3� Vent (optional)

4� Sound outlet (receiver) and wax protection

5� Multifunction button (optional)

6� Rotary volume control (optional)

Your hearing instrument can be identiﬁed by:

7� Location of serial number:

RED Right BLUE Left

Features, Controls and Identiﬁcation

Your hearing instrument controls include:

1� Microphone

2� Battery compartment (on/off control)

3� Vent (optional)

4� Sound outlet (receiver) and wax protection

5� Multifunction button (optional)

6� Rotary volume control (optional)

Your hearing instrument can be identiﬁed by:

7� Location of serial number:

RED Right BLUE Left

ITE Battery Size: 13 ITC Battery Size: 312

Dual Control (Optional)

Multifunction

Button (Optional)

Dual Control (Optional)

Multifunction

Button (Optional)

Rotary Volume

Control (Optional)

Rotary Volume

Control (Optional)

ITE Overview ITC Overview

6 7

CIC Battery Size: 10 or 312

00-00000000

IIC Battery Size: 10

Features, Controls and Identiﬁcation

Your hearing instrument controls include:

1� Microphone

2� Battery compartment (on/off control)

3� Vent (optional)

4� Sound outlet (receiver) and wax protection

5� Multifunction button (optional)

6� Removal handle

Your hearing instrument can be identiﬁed by:

7� Location of serial number:

RED Right BLUE Left

Features, Controls and Identiﬁcation

Your hearing instrument controls include:

1� Microphone

2� Battery compartment (on/off control)

3� Vent (optional)

4� Removal handle

5� Sound outlet (receiver)

Your hearing instrument can be identiﬁed by:

6� Location of serial number

7� Side indicator R for Right, L for Left

8� White dot indicates the top of the

hearing instrument�

CIC Overview IIC Overview

8 9

1 2

Preparation Preparation

Batteries

Your hearing instrument uses a battery as its power

source� This battery size can be identiﬁed by the

orange (13), brown (312) or yellow (10) color code on

the packaging�

To insert or replace the battery:

1� Use the nail grip on the battery door�

2� Open the battery door gently and remove

the old battery�

3� Remove the colored tab from the new battery�

Wait 3-5 minutes after removing tab before

inserting battery�

4� Align the battery’s “+” sign (ﬂat side of the battery)

with the “+” on the battery door�

5� Close the battery door�

Battery Indicators

An indicator will sound when the battery voltage is low�

You have approximately ﬁve minutes* to replace the

battery� An indicator may also sound just before the

battery stops working�

*Actual time between low battery indicator and shut down will vary depending on

environmental noise levels and brand of battery used.

10 11

Preparation Preparation

Insertion and Removal

To insert the hearing instrument:

1� Hold the instrument with your

thumb and foreﬁnger on the

outer edges of the case�

2� Tilt your hand slightly forward

and gently insert the

canal tip of the instrument

into your ear canal and rotate the

instrument backward� Softly press

the instrument into place with

your ﬁngertip�

To remove the hearing instrument:

Grasp the instrument with your thumb and foreﬁnger;

gently rotate it as you pull outward�

For instruments with removal handle: grasp removal

handle and gently remove from ear�

Helpful Hints

• Minor irritation and/or inﬂammation may occur as

your ear becomes accustomed to having an object

in it; if so, please contact your hearing professional�

• If an actual allergic reaction occurs, alternative

materials are available; contact your hearing

professional�

• Severe swelling, discharge from the ear, excessive

wax or other unusual conditions warrant immediate

consultation with a physician�

WARNINGS

Batteries are dangerous if swallowed� To help

prevent the accidental ingestion of batteries:

Keep out of reach of children and pets�

Check your medications before taking them –

batteries have been mistaken for pills�

Never put batteries in your mouth, as they can

easily be swallowed�

NATIONAL BUTTON BATTERY INGESTION

HOTLINE: 202-625-3333

Helpful Hints

• NEVER FORCE THE BATTERY DOOR SHUT� This

could result in serious damage; if the door will

not close securely, check that the battery is

inserted correctly�

• Do not open the battery door too far or damage

is likely to occur�

• Dispose of used batteries immediately in the

proper waste or recycling container�

• Batteries vary in size and performance� Your

hearing professional is your best source for lifespan

estimates and veriﬁcation that you are using the

proper size and type�

12 13

Volume

Control

Memory

Change

Mute Multiﬂex

Tinnitus Level

Short Press

(Press and Release)

Long Press

(Press and Hold)

Operation Operation

Power On & Off

To turn ON:

Insert a battery and completely

close the battery door� Your

instrument has a power-on delay

which may require a few seconds�

You may hear a tone indicating

that your instrument is powered on�

To turn OFF:

Open the battery door until the battery is no longer

touching the battery contacts�

User Controls

Your hearing instrument’s user control may have been

customized by your hearing professional� Ask your

hearing professional how the user control on your

instrument is set�

Available User Control Functionality

The user control on your hearing

instrument can respond differently

depending on how long you activate

(press) the button� Your instrument

is capable of having one function

assigned to a short press (press and

release) and one function assigned

to a long press (press and hold)� The options selected

on the next page indicate how your user control is

conﬁgured�

Assigned User Control Settings

Volume Control

Power On Volume Level

Your hearing instrument has been set to a speciﬁc

volume level by your hearing professional� If sounds

are generally too loud or too soft, please contact

your hearing professional for advice and adjustment�

If your hearing instrument has been set up with a

user adjustable volume control, temporary volume

adjustments can be made�

Your instrument will always power on to the same

volume setting (Volume Home) determined by your

hearing professional�

Sprinkler Volume Control

If your user control is conﬁgured as a sprinkler volume

control, each time you activate the user control, the

volume of your hearing instrument changes�

Sprinkler volume control is conﬁgured by default to

automatically decrease in volume before it increases�

To make sounds louder, activate the user control�

Repeat this motion until you are at the minimum

14 15

 

Volume Level One*Two*

Volume Max 5 Beeps ••••• 5 Beeps •••••

Volume Step(s) Short Tone –4 Beeps ••••

Volume Home

(Power on volume level) 3 Beeps ••• 3 Beeps •••

Volume Step(s) Short Tone –2 Beeps ••

Volume Min Single Beep — 1 Beep •

Increase Volume

Decrease Volume

Operation Operation

setting� The next time you activate the user control,

the volume will increase one step� Continue to activate

the user control until you reach the desired loudness�

NOTE: If 10 minutes or more have passed since the last

volume change, the volume will automatically decrease

before it increases�

Up/Down Volume Control

If your user control is conﬁgured as a dedicated up/

down volume control, each time you activate the user

control, the volume of your hearing instrument always

changes in a speciﬁc direction (either up or down)� For

example, a short press and release may increase the

volume while a long press and hold may decrease the

volume in your hearing instrument�

Some user controls can be set for the Right instrument

to increase volume and the Left instrument to decrease

volume� Ask your hearing professional if this setting

would beneﬁt you�

Rotary Volume Control

Your hearing instrument may

be equipped with a rotary

volume control� Ask your hearing

professional if you are not sure�

To make volume adjustments, use

your ﬁngertip to rotate the volume

control�

1� To make sounds louder, continue to rotate the

control forward, toward your nose�

2� To make sounds softer, use

your ﬁngertip to rotate the

control toward the back of

your head�

Volume Control Indicators

Your hearing professional may

enable audible indicators, which

highlight the current volume position�

* Depending on your hearing aid model, you will have one of these

indicator options as the default. Additional options may be enabled

by your hearing professional depending on hearing aid model

options.

16 17

My hearing instruments have the following

telephone setting(s):

Automatic Telephone Memory and

Automatic Telecoil

Manual Telephone Memory and

Manual Telecoil

(Memory #_________________)

None

Operation Operation

Memory Change

Your hearing professional may create

multiple memories within your

hearing instrument� These additional

memories can be accessed by

activating the user control on your

hearing instrument�

If your user control is conﬁgured

for memory changes, each time you activate the user

control, the memory of your hearing instrument will

increment through the available memories�

Memory Indicators

Your hearing professional may enable an audible

indicator, which is presented while making a memory

change� The indicator defaults to a voice identifying

which memory your instrument is in�

Mute

Long Press Mute

If your hearing instrument is conﬁgured with mute

functionality, a long press and hold of the user control

will mute your hearing instrument� If enabled by your

hearing professional, you may hear an indicator prior to

the hearing instrument muting� To unmute your hearing

instrument, long press and hold the user control until

audio is restored�

Multiﬂex Tinnitus Level Control

Your user control can also adjust the level of your

Multiﬂex Tinnitus stimulus� Please refer to the section

labeled Mutiﬂex Tinnitus Technology (on page 20) for

further information�

Directional Settings

Your hearing instrument may have a directional

microphone to help improve speech understanding in

noisy situations� Ask your hearing professional about

your particular directional settings�

Telephone Use

Your hearing instruments can be customized with

features to help you effectively communicate on the

telephone� Ask your hearing professional about your

telephone solution�

18 19

Operation Operation

Automatic Telephone Memory

and Automatic Telecoil

These options activate the telephone memory

automatically when used with a hearing instrument

compatible telephone� To use, place the telephone

receiver on your ear as you normally would and

the hearing instrument will automatically select the

telephone memory� It might be necessary to move the

telephone receiver slightly to ﬁnd the best reception�

Once the telephone is removed from the ear, the

hearing instrument will switch back to the last used

memory�

NOTE: Consult with your hearing professional if your

instrument does not switch to the telephone memory

automatically, if it is enabled�

Manual Telephone Memory and

Manual Telecoil

Manual access allows you to switch

the hearing instruments into a

telephone or telecoil memory,

as needed� Ask your hearing

professional which memory you

should access for manual

telephone use�

General Telephone Use

Some hearing instruments work

best by holding the phone close

to, but not fully covering your

ear� In some instances, if you

encounter whistling (feedback),

tilt the receiver at an angle until

the whistling stops� Additionally,

the hearing instrument in the

non-phone ear (ear opposite

the phone) may switch to a

telephone setting to reduce

background sounds� Your

hearing professional can provide

instructions and techniques for

your speciﬁc needs�

Ear-to-Ear Phone Streaming

The telephone memory in your hearing instrument

may be equipped with an ear-to-ear phone streaming

option� When you enter your telephone memory, the

audio from your telephone will be streamed from

the phone ear’s hearing instrument to the opposite

ear’s hearing instrument� This allows you to hear the

telephone conversation in both ears� Ask your hearing

professional about your particular telephone settings�

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