Squirrel Systems Squirrel Workstation 8 Manuel d'utilisation

Squirrel Workstation 8

SQ-2020

Operator and Service

Manual

Revision 1.0

Preliminary Release

Caution: Changes or modifications to this equipment, not expressly approved by the

manufacturer could void the user’s authority to operate the equipment.

Information in this document is subject to change without

notice. No part of this document may be reproduced or

transmitted in any form or by any means, electronic or

mechanical, for any purpose, without the express written

permission of Squirrel Systems.

Squirrel Workstation 8

Records of Revision

Date Reference:

Page,

Paragraph,

Drawing No.

Revision

No. Comments Check

and

Approval

Mar 31/05 Rev 1.0 Initial Release D. O’Brien

TABLE OF CONTENTS

CHAPTER 1: GENERAL INFORMATION................................... 1-1

INTRODUCTION............................................................................................ 1-1

SPECIFICATIONS ......................................................................................... 1-2

ACCESSORIES ............................................................................................. 1-4

WORKSTATION 8 DIMENSIONS ................................................................. 1-5

PRODUCT DESCRIPTION............................................................................ 1-7

CHAPTER 2: DISASSEMBLY and ASSEMBLY........................ 2-1

General Servicing Precautions................................................................... 2-1

Service Equipment and Parts List.............................................................. 2-1

Removing the Front Cover......................................................................... 2-5

Replacing the Front Cover ......................................................................... 2-7

Removing the Mag Swipe Reader.............................................................. 2-7

Removing the ISIS Badge Reader (Optical Reader) ................................. 2-8

Removing the ‘DG41 LCD Assembly (Mounting Bracket) from the Rear

Internal Shield Assembly.......................................................................... 2-11

Disassembly of the ‘DG41 LCD Assembly............................................... 2-13

Removing the Touch Screen Sensor (Overlay) ............................. 2-13

Reassembling/Replacing the Touch Screen Sensor (Overlay) ..... 2-14

Removing the ‘DG41 LCD from the LCD Mounting Bracket.......... 2-14

Disconnecting the LCD Data Cable ............................................... 2-16

Removing the Open Frame Inverter............................................... 2-16

Reassembly.................................................................................... 2-17

Base Bottom Disassembly ....................................................................... 2-18

Disconnecting the Power Switch Cable from the Motherboard ..... 2-18

Disassembly of the Internal Shield Assembly ................................ 2-19

Removing the Internal Shield Assembly out of the Base Bottom

Plastics................................................................................... 2-19

Removing the Power Switch Cable and the Power Switch.... 2-19

Removing the Intake Fan....................................................... 2-20

Removing the Motherboard from the Internal Shield Housing2-21

Resetting CMOS for Squirrel Defaults ................................... 2-22

Removing the Card Guide Rails............................................. 2-23

CHAPTER 3: INSTALLATION ................................................... 3-1

GENERAL GUIDELINES............................................................................... 3-1

ELECTRICAL POWER REQUIREMENTS.................................................... 3-2

LOCATION AND MOUNTING POSITIONS .................................................. 3-2

I Preliminary Release 3/24/05/R1.0

TABLE OF CONTENTS

PROPER INSTALLATION OF MOUNTING HARDWARE............................3-3

Tilt Stand (92-205) Installation....................................................................3-3

Adjusting the Tilt Stand...............................................................................3-6

Mounting the Workstation 8 to a Wall Bracket (92-207).............................3-8

Wall Mount........................................................................................3-8

Counter Sunk Mount.........................................................................3-9

HOST/SERVER COMMUNICATION PROTOCOL........................................3-9

ISIS BADGE READER CONFIGURATION .................................................3-10

CABLE LOCATION LABEL - I/O INTERFACE..........................................3-10

TYPICAL WORKSTATION & PERIPHERAL SETUP.................................3-12

FINAL TESTING OF THE INSTALLATION.................................................3-13

Powering it On...........................................................................................3-13

Screen Contrast........................................................................................3-14

Volume Control .........................................................................................3-14

CHAPTER 4: MAINTENANCE....................................................4-1

CARING FOR THE WORKSTATION 8..........................................................4-1

General Cleaning........................................................................................4-1

Cleaning the Credit Card Reader ...............................................................4-2

CHAPTER 5: TROUBLESHOOTING .........................................5-1

CHAPTER 6: APPENDICES.......................................................6-1

APPENDIX A: ESD WORK-STATION...........................................................6-1

Maximum Allowable Resistances and Discharge Times for Static Safe

Operations ..............................................................................................6-2

ESD Work-station Do’s and Don’ts.............................................................6-2

Prime Sources of Static Electricity in an Electronics Work Area................6-3

Field Service - ESD Prevention ..................................................................6-4

Field Service Kit..........................................................................................6-4

APPENDIX B: LCD HANDLING ....................................................................6-5

ESD Protection............................................................................................6-5

Mechanical Force and Strength..................................................................6-5

Handling the LCD........................................................................................6-5

Cleaning......................................................................................................6-6

Storage........................................................................................................6-6

Ingestion and Injury Warning......................................................................6-7

APPENDIX C: HANDLING CIRCUIT BOARDS ............................................6-8

APPENDIX D: PORT SIGNAL PIN ASSIGNMENT.......................................6-9

II Preliminary Release 3/24/05

TABLE OF CONTENTS

APPENDIX E: TOUCHSCREEN SENSOR ................................................. 6-10

Cleaning ................................................................................................... 6-10

Specifications ........................................................................................... 6-10

APPENDIX F: MOTHERBOARD PREPARATION ..................................... 6-12

Foil Taping the Rear Shield Casing (89-541)........................................... 6-13

Foil Tape Specifications........................................................................... 6-14

APPENDIX G: ............................................................................................ 6-15

Connector Descriptions............................................................................ 6-15

Jumper Descriptions................................................................................. 6-16

Jumper Settings Information .................................................................... 6-17

APPENDIX H: BUTTERFLY SHIELD SCREW.......................................... 6-21

APPENDIX I: LCD BRACKET PREPARATION FOR MOUNTING THE

LQ121S1DG41 DISPLAY............................................................................ 6-22

3/24/05 Preliminary Release III

GENERAL INFORMATION

CHAPTER 1:GENERAL INFORMATION

The General Information Chapter includes three sections:

•Introduction

•Specifications

•Accessories

•Product Dimensions

•Product Description

INTRODUCTION

This publication is intended to provide technical support information for Squirrel

systems installers, field service technicians and depot service technicians.

Information in this manual includes:

•Specifications for electrical power requirements and interface cable

installation.

•Installation guidelines for mounting hardware and procedures pertaining

to the Wall Bracket and Tilt Stand

•Assembly and disassembly procedures.

•Configuration and adjustment of communication protocol, display

attributes and other features.

•Troubleshooting and repair procedures.

Only authorized SQUIRREL personnel with proper training and equipment such as

Anti-static Kits should attempt the disassembly procedures described in this manual.

1-1 R1.0 Preliminary Release 3/24/05

GENERAL INFORMATION

SPECIFICATIONS

Standard SBC

Functions PROCESSOR Intel Celeron 850 MHz or Pentium 3 up

to 1GHz

- Socket 370

BIOS - Standard Award® PC 256 KB Flash

BIOS

- Includes ETHERNET LINUX boot

ROM

SYSTEM CHIPSET VIA VT82C694/VT82C686

SECOND LEVEL OF CACHE On-board 512KB

RAM - two 168 - pin DIMM sockets

(supports up to 512MB SDRAM)

PARALLEL PORT - One parallel port (LPT2)

onboard/internal access, supporting

SPP/EPP/ECP/ parallel mode.

SERIAL PORTS - COM 1 & 2 External

RJ11: RS-232

- COM 4 External

RJ11: RS232 & supports +5V

power

- COM 1,2 & 3 Onboard

2x5 Header: RS-232

KEYBOARD CONNECTOR Mini-DIN keyboard connector

PS/2 MOUSE CONNECTOR PS/2 mouse – onboard/internal access

VIDEO CONNECTOR Internal shrouded header to support a

CRT monitor

WATCHDOG TIMER Software enable/disable. Time interval of

1.6 seconds generates system reset in

the event of program failure

USB Two onboard/internal access USB1.1

Ethernet Interface CHIP RTL8139C

ETHERNET INTERFACE 10/100 BASE-T/TX, RJ45

1-2 Preliminary Release 3/24/05

GENERAL INFORMATION

Flat Panel / PCI

SVGA Interface: CHIPSET C & T 69000

- 2 MB integrated memory

DISPLAY MEMORY 2 MB on-board memory

DISPLAY TYPE - 12.1” Color TFT – Hi Brightness LCD

- Resolution: 800x600

Touchscreen

Interface OVERLAY 5 Wire 12.1” ELO-Touch Analogue

Resistive overlay

Cash Drawer

Interface: CASHDRAWERS Supports 2 cash drawers.

(RJ11 connector)

Peripherals Devices MAGNETIC SWIPE Bi-directional read Track 1 & Track 2

Software

Compatibility SOFTWARE POS SquirrelOne

External Power

Supply Adaptor INPUT REQUIREMENTS - 100 VAC – 240 VAC

- 50-60 Hz (International)

- UL and CE

OUTPUT REQUIREMENTS - +12V, DC @ 5.5 Amps

- maximum power rating: 60 WATTS

CONT.

POWER CORD LENGTHS - input approx.: 40” (1016mm)

- output approx.: 72” (1830mm)

SIZE (DIMENSIONS) - L x W x D:

132”(5.20mm)x58”(2.29mm)x

30”(1.18mm)

- Weight: 0.66 lbs (300g)

3/24/05 Preliminary Release 1-3

GENERAL INFORMATION

Mechanical and

Environmental OPERATING TEMPERATURE 50°to 105.8°F (10°to 40°C)

OPERATING HUMIDITY 5% to 95% relative humidity

WEIGHT 12.47 lbs (5.64 kg) WS on stand

7.10 lbs (3.22 kg) WS only

ACCESSORIES

ETHERNET CABLE Standard

CHECK PRINTER COMMUNICATION

CABLE Standard

EXTERNAL POWER SUPPLY WITH

POWER CORD Standard

CASH DRAWER CABLE Optional

CUSTOMER DISPLAY TOWER CABLE Optional

ADJUSTABLE TILT STAND Standard

MAG SWIPE (CREDIT CARD

READER) Optional

1-4 Preliminary Release 3/24/05

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