6 – ◆– Personalizing Your Mailbox
Dial 4for the change your password menu.
Dial 2to the change your password.
Dial your new 4-digit password
Dial 1to listen, dial 2to change it, or dial 9to return to the main menu.
To eliminate the password requirement when accessing your mailbox, set your
mailbox password to 0000.
Note:
Eliminating the password allows unauthorized and unrestricted access
to your mailbox and messages. It is highly recommended to always use a
mailbox password.
Toggling Do Not Disturb
You can place your voice mailbox into and out of Do Not Disturb. When enabled calls
to your extension from the Auto Attendant will go directly to your mailbox. Do Not
Disturb is disabled at default; Auto Attendant calls will be transferred to your extension.
To enable or disable Do Not Disturb for your mailbox:
Log onto your mailbox (see page 3).
Dial 2for Mailbox Settings.
Dial 5to toggle the feature.
You will hear one of the following voice prompts, indicating the new status of
External Notification:
“Calls will be transferred to your extension.”
Or
“Calls will not be transferred to your extension.”
Using External Notification
With External Notification, you can have the voice mail call you at another location, or
to your wireless telephone, when you receive new voice mail messages. The System
Administrator must activate External Notification in the voice mail system for you to
utilize External Notification from your mailbox. If it is not enabled you will hear
“External notification is disabled” when you access this feature from the Mailbox Settings
menu of your mailbox. The System Administrator can also adjust the start and end times
of day that External Notification will be active. Check with your System Administrator
to determine the start and end times for External Notification. At default external
notification is active every day from 8:00am to 10:00pm.
Once you have enabled External Notification, Sprint® Flash Voice Mail will call you as
soon as you receive your first message. If you accept the call at a telephone by logging
onto your mailbox, Sprint® Flash Voice Mail will not notify you again until you receive
another new message. However, if the voice mail calls the external number, gets no
answer or gets busy tone, it will try again up to five times every 30 minutes.
Note:
The time between attempts and the number of attempts are programmable
system wide settings. Check with your System Administrator to verify how your system
is programmed.
To enable or disable External Notification:
Log onto your mailbox (see page 3).
Dial 2for Mailbox Settings.
Dial 6the External Notification menu.
Dial 1toggle External Notification.
You will hear one of the following voice prompts, indicating the new status of
External Notification:
“External notification is enabled.”
Or
“External notification is disabled.”
To enter a telephone number for External Notification:
Log onto your mailbox (see page 3).
Dial 2Mailbox Settings.
