Source Elements VO2GO Lite Manuel utilisateur

“VO2GO Lite” Portable Voice Over Kit

User Guide (no printer)

ElDorado Recording Services Copyright Dec. 2009

Establishing an Internet Connection

**IMPORTANT! DO THIS IMMEDIATELY UPON ARRIVAL WHEN TRAVELING TO

NEW PLACES. YOU DONʼT WANT TO WAIT UNTIL THE LAST MINUTE ONLY TO

FIND OUT THE SERVICE IS INADEQUATE AT YOUR HOTEL OR HOUSE.

1. This depends on your accommodations. You may have WiFi or you may have a

hard-line Ethernet cable. A hard-line Ethernet is recommended and preferred.

WiFi can be problematic with dropouts and interference.

Launch a web browser (FireFox or Safari recommended) and establish a connection

with the hotel internet, if applicable. (usually a web page comes up and you must log

in.) Follow log in instructions for your hotel Internet service.

2. Measure your bandwidth

Next is to measure your available bandwidth. Connect to the network, whether by

Ethernet in your hotel room, or wirelessly at your local cafe, and go to

www.speakeasy.net/speedtest or speedtest.net. If your up-speed and down-speed

to the city nearest the studio you are connecting to (if bridging with Out of Hear, then

Los Angeles) is at least 300kbps, Source-Connect should work great for you. If not,

try and connect via Ethernet if you are wireless, or ask the hotel manager if they

have a better service available.

3. Connection Test

Because you are traveling, you probably can't have the ﬁrewall conﬁgured for you to

allow incoming UDP data. Source-Connect has a good chance of making an

incoming connection, however - if your Connection Test comes back 'port not

mapped', then you are likely to be able to hear the remote audio and only under very

rare cases will your remote studio not be able to receive you. Depending on the

ﬁrewall, Source-Connect has about an 85% chance of making an incoming

connection, and about a 98% chance of making an outgoing connection. If it comes

back 'failed', unfortunately Source-Connect is probably going to disallow both

incoming and outgoing data.

SEE MORE INFO IN APPENDIX

ElDorado Recording Services Copyright Dec. 2009

Quickstart Assembly

Audio cables are numbered to help guide you

1. Remove computer (should have power supply)

2. Remove the MBox and MM-1 (mic pre-amp)

3. Stack the MM-1 on top of the MBox. Connect the cables between the two

units as labeled. MM-1 Mon InMbox Mon Out L, MM-1 Mic OutMbox Mic

Input 1

4. Connect MBox to laptop with USB cable (This unit MUST be plugged into the

laptop directly; DO NOT plug MBox into the USB hub)

5. Set up microphone including all cables, pop screen, base, and clamp

6. Connect mic cable to mic and MM-1 Mic input

7. Plug blue iLok USB key into the USB hub and hub into computer

8. OPTIONAL- Connect Daptor 2 cell phone interface to MBox as labeled

NOTE: Switches on the front and rear of pre-amp (MM-1)

A. Turn on MM1 (lower right front of the panel has a slide switch -Left position is ON

batteries, Center position is OFF, Right is ON power supply)

Note: Power LED will be Green if batteries are good

LEDʼs will change from green, orange to red as batteries deplete.

Change batteries when red. Typical battery life is 6 hrs continuous use.

B. “Bass roll off” and “limiter (LIM)” should be in the “off” position, in most cases

NOTE: Switches on the Mbox 2 Mini

C. Input 1: Mic button-OUT, Pad button-IN, 48V-OUT; Input 2: Pad OUT

D. Connect headphones to MM1 headphone jack.

Start with Input 1 fader at 12 oʼclock. Mix control-FULL RIGHT

ElDorado Recording Services Copyright Dec. 2009

Starting Source-Connect Session with “Source Elements Desktop”

1. Set mic pre-amp (MM-1) gain control to -28 as a starting point

2. Plug headphones into the jack on the mic pre-amp (MM-1)

3. Headphone volume adjusted with “phones” knob on the pre-amp (MM-1)

4. Return from studio adjusted with “mon gain” knob on pre-amp (MM-1)

5. Check Microphone levels and adjust pre-amp gain if needed

6. Launch Source Elements Desktop (“Se” icon)

7. Click “Setup: conﬁgure audio i/o” button and set audio drivers to Mbox

8. Check Microphone levels and adjust pre-amp gain if needed

9. Click “Show: source-connect” Source Connect Plug-in will be ready to log in

10. Fill in user name and password you chose for Source Connect

11. Allow 10-20 seconds for LOG IN to establish

12. Set the “send quality” to “High-Mono” to start. Reduce to “Medium-Mono” if

needed.

13. Once LOG IN is complete expand Contacts window for the Source Connection

list

14. If you are waiting for the session to start and want to do a test, you can connect

with “Support” or “Support-UK”, they are Source Connectʼs tech support users.

--NOTE: ONLY users that are LOGGED ON will appear in the Contacts list

15. When bridging through “Out of Hear”, they notify you which user account you will

connect to.

16. Choose the appropriate contact and Connect, wait for other user to respond.

17. Proceed with session, adjusting return feed from Pro tools for studio level

18. Should signal dropouts occur, change from High to Medium quality. Medium is

equivalent to a Zephyr set to MPEG Layer 2 Mono 128 (standard ISDN session

quality).

19. Should a hotelʼs ﬁrewall prevent sound coming back to you from the studio, or

session is for FTP only, use a phone patch, speaker phone, or earphone with your

telephone to receive cue from studio.

20. At completion of session, click “Disconnect” if no other session is to follow.

ElDorado Recording Services Copyright Dec. 2009

ALTERNATIVE: Starting Source-Connect Session with Pro Tools

1. Launch ProTools using Source Connect template on the desktop

2. Click “Record Arm” button for “Mic” track in ProTools (“R” button)

3. Set mic pre-amp (MM-1) gain control to -28 as a starting point

4. Plug headphones into the jack on the mic pre-amp (MM-1)

5. Headphone volume adjusted with “phones” knob on the pre-amp (MM-1)

6. Return from studio adjusted with “mon gain” knob on pre-amp (MM-1)

7. Check Microphone levels and adjust pre-amp gain if needed

8. Once the ProTools session is open the Source Connect Plug-in will be ready to

9. Fill in user name and password you chose for Source Connect

10. Allow 10-20 seconds for LOG IN to establish

11. Once LOG IN is complete expand window for the Source Connection list

12. If you are waiting for the session to start and want to do a test, you can connect

with “Support” or “Support-UK”, they are Source Connectʼs tech support users.

--NOTE: ONLY users that are logged on will appear in the Contacts list

13. When bridging through “Out of Hear”, they will connect to you at the time of

session, typically.

14. When a session is requested a Pop Up window will appear asking you to

ACCEPT the Session. Click YES.

15. Proceed with session, adjusting Mon control (on MM-1) for studio return as

needed (works for phone patch as well if used)

16. Should signal dropouts occur, change from High to Medium quality. Medium is

equivalent to a Zephyr set to MPEG Layer 2 Mono 128 (standard ISDN session

quality).

17. Should a hotelʼs ﬁrewall prevent an incoming signal, or session is for FTP only,

use the Daptor 2 phone patch with a cell phone.

18. At completion of session, there is no need to LOG OUT, unless you are done for

the time being.

ElDorado Recording Services Copyright Dec. 2009

APPENDIX:

Tutorial: Tips on connecting from a remote location

Firewall Tips:

Firewalls generally don't like to let incoming data get through. Firewalls are built

speciﬁcally to deny any incoming trafﬁc that isn't speciﬁcally requested, and Source-

Connect data may appear to the ﬁrewall as undesirable trafﬁc. There are a couple of

ways around this, however:

# Ask the Hotel manager to put you on the 'DMZ' for your session

Source-Connect Pro: Changing your receive port:

This is a trick that often works: if you connect successfully with Source-Connect Pro

once, then what may happen is that the ﬁrewall sees that there has been data

coming in on the port you speciﬁed (default: 6000), and then blocks it. However, it

won't do this until you disconnect. If you need to reconnect after your session or test,

and ﬁnd that you are no longer receiving, set your port to another even number

between 1024 and 65000 and run the connection test again. Chances are, you'll be

able to receive again! You've gotten around the ﬁrewall's block. NOTE: This option is

only possible with Source-Connect Pro. If you are not a licensed user of Source-

Connect Pro you can rent a 2-day license at anytime.

Ask the Hotel manager to put you on the 'DMZ' for your session

If you feel you can, ask the Hotel manager to help you out for your session and give

you a special IP address to connect on, called the DMZ, or 'Demilitarized Zone'. This

IP has special status, and is not affected by the ﬁrewall. If this is possible, you'll need

to open your Network Preferences and set your new IP in your settings. See

'Technical Support' in the Support section of this website for info on how to do this.

ElDorado Recording Services Copyright Dec. 2009

Source-Connect Network Conﬁguration

For further support:

Chicago: +1 312 706 5555

London: +44 20 7193 3700

[email protected]

This document is designed to assist IT/Network administrators to conﬁgure your

network to allow Source-Connect trafﬁc in and out of your ﬁrewalled or NAT

network.

Notes:

1. 'local' means the internal static IP of the Pro Tools machine, e.g. 192.168.1.5,

where the machine is behind NAT. If the Pro Tools machine is on DHCP, you should

provide the machine with a static NAT IP ﬁrst.

2. The IP of source-elements.com is 147.202.41.185. If you are analysing network

activity you may also note activity coming from 147.202.41.186. This can be ignored

as it is conducting secondary network tests to enable operation of Source-Connect

under less strict networks.

Conﬁgure:

1. Either allow all outbound UDP ports, or allow outbound UDP connections to

certain IPs as needed.

2. Port forward/map the following UDP ports to the local IP:

6000 - 6001

If the user has Source-Connect Pro, the above ports may be modiﬁed to preferred

ports, between 1024 and 65535. The ports must be an even number plus the port

immediately following, e.g. 10060 and 10061 or 25980 and 25981.

3. Ensure the ﬁrewall has been speciﬁed to allow inbound access on the 2 selected

UDP ports.

Once you have done this, you can log in. Then, to check that your UDP ports are not

ﬁrewalled and are mapped to your local IP, the status panel has a port status

message. If the test comes back 'successful' (Pro) or 'open' (Standard), it means

that

the source-elements.com server is able to send and receive the UDP trafﬁc. If you

get 'port not mapped' it means that there is either a ﬁrewall or there is incorrect or

absent port mappings for the UDP ports. If you get 'failed' then there is a ﬁrewall

active on those ports for your local IP.

Source-Connect is peer to peer, and for the connection test to return successful you

will need to allow outbound/inbound UDP from source-elements.com

(147.202.41.185). Note that this rule is not necessarily required for successful

operation of Source-Connect, it simply allows the user to be assured that the

network is properly functioning. As long as the IP address of the connection partner

you wish to use is enabled then Source-Connect will function as expected.

ElDorado Recording Services Copyright Dec. 2009

More technical information can be found here, if needed:

http://www.source-elements.com/public

Introduction to how Source-Connect works.

Source-Connect transfers a real-time, high-quality audio stream between remote

locations via the UDP protocol. UDP is used in order to allow low delay

communication, and thus relies on network access to UDP ports.

Generally, the machine running Source-Connect is on a private network address

(behind NAT, or Network Address Translation). UDP is unable to independently

negotiate NAT, so the network (secured by a router and/or ﬁrewall) must be

conﬁgured with speciﬁc Port Mapping (or Port Forwarding) rules.

If for some reason Port Mapping is not possible, e.g. the user has no administration

access to the network, Source-Connect will attempt to negotiate the network.

Negotiation, if possible at all, is often slower and can create unwelcome delays and

data loss because the UDP data must traverse an unknown and possibly temporarily

available path. And, when this negotiation attempt simply attempt fails, the user

cannot receive the audio stream. In addition, if the ports are not mapped Quality of

Service rules cannot be applied. Therefore, we recommend to all users that in a

permanent studio situation they administer the network appropriately to allow

proper UDP port mapping.

Using other port numbers:

Source-Connect allows the user to specify a particular set of UDP ports. First, the user must

conﬁgure their internal network settings to connect via a static IP, rather than DHCP, and

then conﬁgure port mapping on the router. For example, the user conﬁgures the router to

forward all incoming UDP data on ports 6000 and 6001 to their internal IP address, and

enters the number 6000 in the Settings Panel of Source-Connect. (Ports may be any even

number between 1024 – 65534 and this number plus one).

How Source-Connect determines its network status

1. Source-Connect determines the internal(private/local) and external (public) IP addresses.

The external IP address is determined by sending an HTTP request to a remote application

on our server, source-elements.com:80 (147.202.41.185:80).

2. Source-Connect determines the port mapping status by sending an HTTP request to our

remote server to begin forwarding a series of test UDP packets to the speciﬁed ports (e.g.

6000 and 6001) on the determined IP address.

If Source-Connect receives these test UDP packets, it knows that port mapping is enabled,

and will use these ports for the incoming audio stream.

If Source-Connect does not receive any of the UDP packets, it will time-out and inform the

user that the test has either returned 'port not mapped' or 'failed'. In the case of 'port not

mapped', Source-Connect may have detected an alternative method of connecting and it is

still possible that the user will receive an incoming stream. Usually an outgoing stream is

ElDorado Recording Services Copyright Dec. 2009

still possible in this case. If 'failed' it is highly unlikely that there will be sent or received

audio.

Common issues:

Connection Test: ʻport not mappedʼor ʻfailedʼ

The user is able to properly conﬁgure their network for UDP port mapping however

the connection test does not return successfully.

Possible causes:

-The userʼs ISP will ﬁlter HTTP trafﬁc on port 80

-The user is behind a HTTP proxy

-All TCP and/or UDP ports are ﬁrewalled

-The ISP is using a caching server for UDP trafﬁc

In these cases Source-Connect will not be able to determine the userʼs public IP address, and

the test UDP packets will be ʻlostʼwithin the ISPʼs network. The test will not return

successful, and the secondary, less reliable methods will be used where possible.

In instances where port mapping is simply not possible we suggest using a VPN server with

Source-Connect Pro.

For further support:

Chicago: +1 312 706 5555

London: +44 20 7193 3700

[email protected]

http://www.source-elements.com/support

IF YOU HAVE ANY QUESTIONS:

Please call George Whittam at 310-686-3745, or email [email protected].

You can connect to “support” and “support_uk” to do tests any time they are logged on and

not busy, or test with “outofhear”. George is ”soundgun” on Source Connect.

To schedule bridging, please give as much notice as possible to Steve at outofhear.com. He

can be reached at 310-721-3500 or snafshun@outofhear.com.

VO2GO Lite Kit Inventory

1. Mac computer

2. Mac power supply

3. MBox Mini

4. 1 USB cable

5. Sound Devices MM-1

6. Pop Screens and holder

7. Pop screen mounting gooseneck

8. Pop screen gooseneck clamp

9. (1) ¼” TRS patch cable

10. (1) 1’ Mic cable

11. (1) 10’ Mic cable

12. Mic Stand

13. Mic Stand Base

14. Microphone

15. Mic shock mount

16. Headphones

17. iLok USB key

18. AA batteries

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