CALL MUTE & UN-MUTE
Press to mute the microphone during a call
Press again the un-mute the call
INTERCOM (HFAI - Hands Free Answer over Intercom )
To perform a private intercom:
1. Enter the extension number, and then press the SEND soft key
To perform a direct announce intercom:
1. Enter 99 followed by the extension number, and then press the SEND soft key
Note: To intercom using handset/speakerphone/headset, refer to Placing a Call above.
CALL HOLD & RESUME
Note: Only applicable when a call is active on your extension
To place a call on exclusive hold:
Press the HOLD soft key during an active call
To resume the call, do one of the following:
If there is only one call on hold, press the RESUME soft key
If there is more than one call on hold, press or
To place a call on company wide hold = PARK
Press an available PARK key during an active call
To resume the call:
Press the PARK key associated with the parked call, the line key will be denoted
by a steady red LED
CALL TRANSFER
You can transfer a call in the following ways:
Blind Transfer
1. Press the TRAN soft key during an active call. The call is placed on hold
2. Enter the number you want to transfer to
3. Press the BTRAN soft key
Attendant Transfer
1. Press the TRAN soft key during an active call. The call is placed on hold
2. Enter the number you want to transfer to, press the SEND key
3. Press the TRAN soft key after consulting with the second party
Transfer to Voicemail
1. Press the TRAN soft key during an active call. The call is placed on hold
2. Enter 7 followed by the mailbox number you want to transfer to
3. Press the TRAN soft key
