soloprotect ID Pro Mode d’emploi
Start Guide
© SoloProtect Ltd, 2019 v1.02
v1.02
Table of Contents
1. Introducon:AboutSoloProtectIDPro..........................................................1
2. What’s Included?.............................................................................................2
3. SoloProtectIDProLayoutandKeyFuncons..................................................3
3.1 KeyFuncons...................................................................................................3
4. InialSetUpandCareandMaintenance........................................................5
4.1 InialSetUp....................................................................................................5
5. HowtoUseyourSoloProtectIDPro...............................................................8
5.1 Charging&PoweringyourDevice...................................................................8
5.2 PoweringyourSoloProtectIDProonando..................................................9
5.3 AlertsandAlarms...........................................................................................10
5.4 AmberAlert ...................................................................................................11
5.5 RedAlert........................................................................................................12
5.6 IncapacitaonAlarm.....................................................................................14
5.7 ClosingyourRedAlertorIncapacitaonAlarm............................................16
5.8 Location............................................................................................16
5.9 Risk Messaging..............................................................................................18
5.10 Sengs..........................................................................................................19
SoloProtect ID Pro Start Guide v1.02 © SoloProtect Ltd, 2019
1. Introducon:AboutSoloProtectIDPro
SoloProtect ID Pro is the rst dedicated lone worker device to support Video
Vericaon, Indoor Locaon, and Risk Messaging (automac or manually delivered
nocaons directed to a user’s device). The SoloProtect ID Pro is specically
designed as an identy card holder which is easy to use and discreet to wear.
Containing mobile-phone (GSM/LTE) technology, the device enables a 24/7 link to a
dedicated, state of the art Alarm Receiving Centre (ARC) in the event a lone worker
requires assistance.
At the push of a buon, a trained ARC Operator is listening to and watching (where
Video Vericaon is enabled) a potenally abusive or violent situaon on your behalf
and recording for future use if necessary (as potenally admissible evidence in court
proceedings etc). The event handler will then escalate the situaon in line with what
is an appropriate response - including alerng the Emergency Services through the
appropriate channels.
This Start Guide provides all the informaon you need to set up, operate and take
care of your SoloProtectIDPro.
This document will detail:
• SoloProtectIDProLayoutandKeyFuncons
• InialSetUpandCareandMaintenance
• HowtoUseyourSoloProtectIDPro
If you are uncertain on the conguraon of your device, please speak to your lone
worker manager.
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SoloProtect ID Pro Start Guide v1.02 © SoloProtect Ltd, 2019
2. What’s Included?
The box containing your SoloProtectIDPro includes the following items:
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SoloProtectIDPro device Charger and cable (including adapter for your region)
Lapel clip
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Rip-Plug Lanyard aachment
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Insert (bung) for use in either landscape or portrait
clip aachment that isn’t used
SoloProtect ID Pro Start Guide v1.02 © SoloProtect Ltd, 2019
3. SoloProtectIDProLayoutandKeyFuncons
3.1 KeyFuncons
DeviceCheck
This funcon allows you to check status of the Baery, Signal, GNSS (Global Navigaon
Satellite System), Wi, and Bluetooth on your SoloProtectIDPro and can be done at
any me throughout your working day.
AmberAlert
This funcon allows you to leave a brief voice message before you begin each visit, or
each me you move locaon by detailing where you are and for how long.
RedAlertwithVideoVericaon
This funcon allows lone workers to discreetly raise an Alarm to a dedicated Alarm
Receiving Centre whenever they feel vulnerable or threatened. This will be an audio
call (via GSM) acvated by the device, to a SoloProtect ARC.
In addion, the ‘Red Alert’ funcon will also acvate Video Vericaon (if enabled).
Video Vericaon is an oponal funcon on the SoloProtectIDPro which streams
video of a live incident in near-real me, which aids a faster understanding of the
situaon, for a quicker escalaon and response, and an improved quality of evidence
captured.
To understand if your device has been enabled with video, go to the Red Alert page.
If you see the Video Vericaon icon as shown below, this means your device is video
enabled. If you are sll uncertain on the conguraon of your device, please speak
to your lone worker manager.
Status Bar
Touch Screen
Menu & Alerts
Page
Indicators
Speaker
Physical ‘Red Alert’ Buon
Back of device
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Rip Plug
Weight 103g
Front of device
Body Worn
Video Camera
Power Buon
90mm
60mm
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SoloProtect ID Pro Start Guide v1.02 © SoloProtect Ltd, 2019
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IncapacitaonAlarm
This funcon can automacally iniate an alarm if your SoloProtectIDPro detects you have become incapacitated.
The Incapacitaon Alarm is not acve by default. An IDPro user determines when, (and for how long) incapacitaon detecon is enabled. Once the specied me elapses,
incapacitaon detecon is inacve once more.
RiskMessaging
The Risk Messaging funconality on SoloProtectIDPro allows a lone worker to be noed of useful or pernent informaon based on their locaon.
The funcon can be enabled automacally by pre-dened message sengs which are linked to the breaching of a Geofence. For SoloProtect customers, this is driven by a
pre-dened schedule in SoloProtect Insights to reect a worker’s calendar or delivered directly by a lone worker’s manager – again through SoloProtect Insights. For SoloProtect’s
channel partners, they will need to develop their own way of managing risk messaging.
GNSS(GlobalNavigaonSatelliteSystem)
This funcon can assist our Alarm Receiving Centre in the event of a Red Alert and is used in conjuncon with your Amber Alert Voice message to assist in determining your
Locaon.
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SoloProtect ID Pro Start Guide v1.02 © SoloProtect Ltd, 2019
4. InialSetUpandCareandMaintenance
4.1 InialSetUp
AachingaLanyardorLapelClip
The SoloProtectIDPro can be worn on a lanyard or lapel clip by aaching to the rip-plug
in the device (the rip plug itself is supplied with the device).
The rip-plug locaon will facilitate wear in either Portrait or Landscape orientaon. Your
employer has pre-determined the orientaon of your device at specicaon stage.
Start by inserng the rip-plug into the SoloProtectIDPro (as shown). This is done by
inserng the rip-plug into the dedicated slot on the device. Its best to locate one side
of the clip rst into the device and then press down to click in the other side.
Then, simply clip the lanyard aachment or lapel clip into the rip-plug.
Ensure that the unused rip-plug hole is covered by inserng the supplied bung.
K. Roberts
2645 3874 6530
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SoloProtect ID Pro Start Guide v1.02 © SoloProtect Ltd, 2019
K. Roberts
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K. Roberts
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SoloProtectIDPro in portrait orientaon: SoloProtectIDPro in landscape orientaon: InialChargeofyourSoloProtectIDPro
Your SoloProtect ID Pro must be fully charged before you aempt to use it; this
condions the baery fully. We recommend leaving the device on charge for a
minimum of 2-3 hours the rst me you charge it, and that it is only charged using
the SoloProtect supplied charger.
SengupyourIDCardtofacilitateVideoVericaon
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Please ensure your ID card has
been correctly modied in order to
facilitate video vericaon on IDPro.
Please contact your lone worker
manager if this has not been
completed.
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SoloProtect ID Pro Start Guide v1.02 © SoloProtect Ltd, 2019
InserngandremovingyourIDcard
CareandMaintenance
SoloProtectID Pro is purposely designed so that you do not need to perform any
roune maintenance. However, you should note the following points about cleaning
and general care.
Cleaning
Use a damp cloth (not wet) to remove any dirt from your SoloProtectIDPro. Be very
careful not to allow water into the unit.
Ensure the cloth is clean from grit or dirt when cleaning the camera lens as this could
scratch the device lens.
Do not use any alcohol or chemical cleaning agents of any type.
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K. Roberts
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K. Roberts
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MoistureResistance
SoloProtectIDProis water resistant but not waterproof, and you should take care not
to immerse the unit in any form of liquid.
ImpactDamage
SoloProtectIDPro is made from a tough ABS plasc case. It is designed to resist a
certain amount of damage typical with general use, but the device will not withstand
heavy impacts.
The touch screen is manufactured from toughened glass but should not be exposed
to high force pressure and heavy impacts.
The front face of IDPro has two
raised ridges to hold an ID card.
These ridges run horizontally
when the device is in landscape
orientaon.
Slide the ID card in as shown. ID card successfully inserted. To remove the ID card, push your
thumb onto the centre of the ID
card ..
.. and simply slide out again as
shown.
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SoloProtect ID Pro Start Guide v1.02 © SoloProtect Ltd, 2019
5. HowtoUseyourSoloProtectIDPro
5.1 Charging&PoweringyourDevice
You should ensure that your SoloProtectIDPro is fully charged before use.
We recommend leaving the device on charge for a minimum of 3 hours per day
or at the end of each shi using the SoloProtect supplied charger. Aside from the
Incapacitaon Alarm, the Alert funcons on your SoloProtectIDPro can sll be used
while the device is on charge. Once removed from charge it will power down unl
you are ready to begin using it.
When your SoloProtect ID Pro is connected to the charger, the Baery Symbol
(situated top le in the user interface) on the display will reect this. As the baery
charges, the baery symbol shows more cells.
When you place your device onto charge, or remove it, the screen will “wake up” to
indicate the change. If you put the device on charge while it is powered o, it will
display a charging screen, which disappears once the device is removed from charge.
SoloProtectIDPro is charged via a USB-Type C connecon.
0% charge 20% charge 40% charge 60% charge 80% charge 100% charge
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SoloProtect ID Pro Start Guide v1.02 © SoloProtect Ltd, 2019
Please ensure that once you have removed the
charging cable from your ID Pro device, you
replace the port cover as this will prevent water
and dust ingress.
To assemble your charger
head, place the plug over
the charger, lng to the
le as shown. Push the
plug down unl you hear
a ‘click’.
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