Troubleshooting
• Please consult the above chart before contacting your supplier. Ensure that you
have followed the operating instructions carefully.
• There are no user serviceable parts internally.
• Disassembling the unit, opening the lid or tampering with the unit is unsafe for
unqualified users and will render the warranty invalid.
9
Symptom Possible cause Remedy
The unit does not switch on.
None of the LEDs are lit. 1) The fuse has blown. Change the fuse with a fuse of the correct rating. Ensure that
2) The mains switch is not on. the load current is not exceeding the capacity of the unit. If
3) No power is available on the input. after changing the fuse the unit is still not functioning return
the unit for inspection by your dealer.
Ensure that you are using the correct voltage (i.e. 230V or
110V)
The unit appears to be Load is not plugged in. 1) Check that the load is plugged-in.
functioning normally but the load Load is not switched on. 2) Check that the input voltage is within the input range of the
is not being switched on. AVR.
Load fuse has blown. 3) Check that the Load is switched on.
Overload condition. 4) Check the loading of the AVR. Make sure the load doesn't
exceed the capacity of t he AVR.
The unit appears to be The mains input is too low;
functioning but the output voltage 1) Due to continuous brown-out 1) Wait for the incoming supply to rise to the starting voltage
is persistently low. of the AVR
2) The unit is rated at 230V and the
incoming supply is 110V
The AVR continuously performs 1) Possible internal fault. The fault could 1) Ensure that the load current does not exceed the rating of
self-test. If it finds a fault the be temporary or permanent. the AVR.
LEDs will continously light from
top to bottom repeatedly in one 2) Very bad mains waveform or 2) Turn the appliance off then switch AVR off. Restart the unit
of two patterns. frequency. as per operating instructions.
3) If the above doesn't solve the problem please return the
unit to a Sollatek service centre.
AVR blows fuses. Even though Most computers power supplies have Reduce the loading. Use a larger AVR.
the load LEDs don't show irregular current wave forms. The
overload. Sollatek AVR can misinterpret this
waveform, resulting in an inaccurate
load LED display. It is therefore
important not to overload the AVR by
checking the maximum current
consumption of your PC and ensuring
that this is below the rating of the AVR.