-6-
Troubleshooting
Solutions:
a. Charge it and try it again.
b. Please click the reset button.
1. Unable to lock
Reasons:
a. Too low battery.
b. The program is stuck.
Solutions:
a. Clean mobile phone cache junk, turn off the
phone and restart.
b. Change another phone or return the lock.
(under the premise that no impact on further sale)
6. Too slow to connect
Reasons:
a. Not enough storage of phones or
too much phone garbage.
b.
Old model phone which runs slowly.
Solutions:
a. Press the lock button till hearing 2 Di Di
sounds, then search and pair
b. Turn on Bluetooth
c. Turn on GPS
d. turn off Bluetooth of other phones.
2. Fail to pair
Reasons:
a. unlocked status.
b. Phone's blueooth is off.
c. Phone’s GPS is off.
d. The lock is paired with other
phones.
Solutions:
a. type with correct code.
b. turn off Bluetooth and on, then re-enter
password.
c. find out the correct password.
d. Move to new position and pair again.
3. Password error
Reasons:
a. wrong code typed.
b. System recognition error.
c. Password has been changed.
d. Interfered by other bluetooth
signals nearby.
Solutions:
a. Turn on Bluetooth.
b. Stay closer to pair.
c. Charge and try it again.
d.
Turn off bluetooth then on or restart your phone.
e. Reset it by clicking the reset button with
sharp gadget.
4. Indicated Unlocked status
Reasons:
a. Mobile phone Bluetooth is off.
b. The distance between the lock
and phone is too far.
c. Low battery of the lock.
d.
Not enough storage of mobile phone
e. Program stuck.
Solutions:
a. Turn on the APP vibration alarm.
b. Turn off the bluetooth and test the alarm.
c. Alarm goes off one time after first touch, 5
seconds later if the lock senses vibration,
alarm will be triggered at once.
5. Alarmed failed
Reasons:
a. Hasn’t turn on the vibration
b. No alarm when Bluetooth is paired
c. Alarm will be postponed in case of
triggering by mistake.
