SODAQ TRACK Manuel utilisateur
Quickstart Guide
v1.0
Version
Date
Changes
1.0
01-04-2022
Initial
Note: Remove History from file prior to making it public
TABLE OF CONTENTS
TERMINOLOGY
INTRODUCTION
ORDERING & RECEIVING YOUR TRACKS
PREPARATION FOR ACTIVATING AND ONBOARDING
BEFORE YOU START
ACTIVATION
TRACK ACTIVE
TRACK SOLAR
MOUNTING
FLANGES
NO FLANGES
ORIENTATION
SURROUNDING STRUCTURES
HEAVY IMPACTS
DEVICE BEHAVIOUR AND OPERATING PROFILE
IDLE MODE
ACTIVE MODE
POSITIONING TYPE
TRIGGER REASONS
CONFIGURATION
SILICA PLATFORM
DASHBOARD
HOME PAGE - FLEET OVERVIEW
DEVICE OVERVIEW
DEVICE CONFIGURATION MANAGEMENT
GROUP MANAGEMENT AND CONFIGURATION
SAFETY INFORMATION
WARRANTY
SUPPORT
TERMINOLOGY
Term
Definition
TRACK
A Track Device either Active or Solar
Activation Magnet
A small magnet provided with TRACK units for activation.
Magnet Reset
A magnet swipe over the face of a TRACK device (just above the
logo) to reset or trigger a firmware update.
Over-The-Air-Updates
(OTAU)
Over-The-Air Updates or OTAU are firmware updates delivered to
TRACK units over a secure connection to the SILICA Cloud
Platform.
Messages
A string of data that includes the device information, its cell, wifi &
gps information as well as additional sensor data. This is
compiled into a single message and sent to the SILICA platform.
Uplink
Messages communicated from TRACK to a web application.
Uplinks typically contain information such as positioning data and
sensor readings.
Downlinks
Messages communicate from web application to TRACK.
Downlinks usually contain new configurations or a request for
TRACK to install its latest firmware.
Device Configurations
Parameters that dictate the behaviour of a TRACK device, for
example, how often it sends messages while in motion.
Idle Interval
Routine messages sent at a fixed interval, for example once every
12 hours (twice a day).
Idle Positioning Type
Type of positioning (cell, wifi or gps) used for an idle message
Active Interval
Time interval between messages when TRACK is in motion.
Active Positioning Type
Type of positioning (cell, wifi or gps) used for an active message.
Message Interval Doubling
Idle messages will double each time. The idle message interval is
reset after motion is detected.
Flight Mode
After motion is detected, TRACK will not send any messages until it
reaches a full stop for a configured period of time.
Motion Trigger
This toggles motion-based messaging, if turned off there will be no
messages triggered when motion occurs.
Flanges
A hard plastic edge that is sticking out on the left & right side of the
TRACK. They have 4x screw holes allowing you to mount the TRACK
to an object by using screws. (Refer to Section 5.1)
1. INTRODUCTION
Thank you for ordering a TRACK.
This Quickstart guide is here to introduce you to your TRACK and assist you in activating and
using it. Let's get started.
2. ORDERING & RECEIVING YOUR TRACKS
Depending on how you ordered your device, your shipment may come from SODAQ
Headquarters in Hilversum, The Netherlands or from one of our partner suppliers.
Your TRACK will come in a well wrapped package, however please check and make sure that
there was no physical damage to the packaging or the device caused during shipping.
and include your order number so that we can assist you promptly.
3. PREPARATION FOR ACTIVATION AND ONBOARDING
3.1. BEFORE YOU START
Before unpackaging and activating your TRACK devices, please ensure that you have sufficient
LTE-M connectivity within your premises. This is critical as TRACK is unable to be activated
without LTE-M coverage.
We also recommend that you prepare any necessary materials including screws, screw drivers,
USB-C cables. Required materials can vary according to the TRACK model you use. For more
information on the materials you would need for your selected model please refer to Section 5 -
MOUNTING.
3.2. MATERIALS
Below is a list of materials that you will typically need to successfully onboard a TRACK.
Table 1. Recommended items to prepare when integrating TRACK units on site. Optional items
are suggested for increased efficiency.
Item
Mounting
Required
Provided with Shipment
Activation Magnet
All
Required
Depending on Order
Screws
Flanges
Required
No
Screw Driver
Flanges
Required
No
3M Tape
No Flanges
Required
No
Trolley
All
Optional
No
Plastic Tray
All
Optional
No
4. ACTIVATION
4.1. PROCESS
The TRACK devices that come from production are in a dormant state and will require an
activation process to be done so that they can install their latest software to start operating.
(Note: In some cases, the device may have already been activated prior to being sent to you. If
that is the case, you can skip this section and go straight to mounting the device (See SECTION
5). You can check if your device has already been activated by logging into the Silica Platform
with your username / password (See SECTION 7.1). The device will be visible in the Home
screen.)
The process for activating the device is relatively simple, it requires you to swipe a strong
magnet over the top of the device (see Table 2 for the specific area) after which the device's LED
will light up (See SECTION 3.2 for more information on what the LED lights mean) and it will
download its intended software from the OTAU server. After downloading & installing the
software, the device will then send a STARTUP message to the Silica Platform after which it is
ready to be used.
See Table 2 (below) that shows the location on the device of where you should swipe the
magnet to activate it.
Table 2. Overview of the area on the device where the magnet should be swiped to activate it.
TRACK ACTIVE
TRACK SOLAR
4.2. BUTTON & LED FUNCTIONALITIES
The below information shows the Button behaviour / LED responses and what they mean. This
information is for the two different types of TRACK devices (ACTIVE / SOLAR) that are currently
available.
4.2.1.TRACK ACTIVE
Table 3. Overview of primary functions and required actions to trigger a function in a TRACK
ACTIVE device. The LED response is given.
Function
Action
Image
LED Signal
Pulse
Single press
All four LEDs
fade in/out in
white.
Start test-rig application
-
Top LED
flashes in
purple for 1.5
seconds
4.2.2.TRACK SOLAR
Table 4. Overview of primary functions and required actions to trigger a function in a TRACK
SOLAR device. The LED response is given.
Function
Action
Image
LED Signal
OTAU Start
Magnet Reset
White LED
pulses 5 times
Reset
*Only applicable if
TRACK hasn’t carried out
an OTAU in the last 24
hours, otherwise it will
start an OTAU with a
magnetic reset.
Magnet Reset
Orange LED
fades in/out
OTAU Fail
None
Red LED
pulses 5 times
Start test-rig application
-
Purple LED
flashes for
1.5 seconds
5. MOUNTING
Depending on whether your TRACKs are equipped with Flanges or No Flanges, your mounting
solutions will vary. This section provides our recommendations on these two mounting options
as well as the required orientation for optimal performance.
5.1. FLANGES
A TRACK with flanges will feature 2 screw holes on either side of the device, an example is
shown in the image below.
Table des matières
