Snap Appliances Snap server 2000 Manuel de service

Snap Server 2000

Administrator Guide

7RET%TTPMERGIW-RG

0SKMG(VMZI

7ER.SWI'%

Page ii Snap Server 2000 Administrator Guide

'ST]VMKLX 7RET%TTPMERGIW-RG %PPVMKLXWVIWIVZIH-RJSVQEXMSRMRXLMW

HSGYQIRXMWWYFNIGXXSGLERKI[MXLSYXRSXMGIERHHSIWRSXVITVIWIRXEGSQQMXQIRX

SRXLITEVXSJ7RET%TTPMERGIW-RG8LIWSJX[EVIHIWGVMFIHMRXLMWHSGYQIRXMW

JYVRMWLIHYRHIVEPMGIRWIEKVIIQIRX8LIWSJX[EVIQE]FIYWIHSRP]MREGGSVHERGI

[MXLXLIXIVQWSJXLIEKVIIQIRX-XMWEKEMRWXXLIPE[XSGST]XLIWSJX[EVISRER]

QIHMYQ2STEVXSJXLMWQERYEPQE]FIVITVSHYGIHSVXVERWQMXXIHMRER]JSVQSVF]

ER]QIERWIPIGXVSRMGSVQIGLERMGEPMRGPYHMRKTLSXSGST]MRKERHVIGSVHMRKJSVER]

TYVTSWI[MXLSYXXLII\TVIWW[VMXXIRTIVQMWWMSRSJ7RET%TTPMERGIW-RG

Trademarks

7RET7IVZIVÏERHXLI7RET7IVZIVPSKSEVIXVEHIQEVOWSJ7RET%TTPMERGIW-RG

%PPSXLIVTVSHYGXREQIWEVIXVEHIQEVOWSJXLIMVVIWTIGXMZIGSQTERMIWSV

SVKERM^EXMSRW

Revisions

7RET%TTPMERGIW-RGVIWIVZIWXLIVMKLXXSVIZMWIXLMWTYFPMGEXMSRERHXSQEOI

GLERKIWMRXLIGSRXIRXLIVISJ[MXLSYXXLISFPMKEXMSRSJ7RET%TTPMERGIW-RGXSRSXMJ]

ER]TIVWSRSJWYGLVIZMWMSRSVGLERKIW

4EVX2YQFIV6IZ%

Page iiiSnap Server 2000 Administrator Guide

END USER LICENSE AGREEMENT FOR USE OF SNAP SERVER AND RELATED

INSTALLATION UTILITIES

72%4-4Ï%2(%77-78l-278%00%8-3298-0-8-)7z%2(8,)7=78)173*8;%6)

)1&)(()(-28,)72%47)6:)6l)1&)(()(73*8;%6)z)<')48;,)6)

)<46)770=463:-()(38,)6;-7)%6)46346-)8%6='31498)673*8;%6)

&)032+-2+8372%4%440-%2')7-2'l72%4z92-8)(78%8)7'34=6-+,8

%2(38,)6*)()6%0%2(78%8)0%;7%2(-28)62%8-32%00%;7%2(

86)%8-)74638)'88,)-278%00%8-3298-0-8-)7%2()1&)(()(73*8;%6)

97)3*8,)72%47)6:)6368,)-278%00%8-3298-0-8-)7-140-)7=396

%+6))1)28838,)8)617%2('32(-8-3273*8,-70-')27)&=97-2+8,)

-278%00%8-3298-0-8-)7368,)72%47)6:)6=39%6))28)6-2+-283%

&-2(-2+'3286%'8;-8,72%4%440-%2')7-2'-*=39(3238%+6))83&)

&392(&=8,)7)8)617%2('32(-8-327=391%=23897)8,)

-278%00%8-3298-0-8-)7368,))1&)(()(73*8;%6)%2(7,390(

4631480=6)89628,-7)28-6)4%'/%+)838,)'314%2=*631;,-',=39

496',%7)(-8*36%*9006)*92(

 3[RIVWLMTERH'ST]VMKLX 8LI7RET7IVZIV-RWXEPPEXMSR9XMPMXMIWERH)QFIHHIH

7SJX[EVIEVIPMGIRWIHRSXWSPHXS]SYJSVYWISRP]EWTIVQMXXIHF]XLIXIVQWERH

GSRHMXMSRWSJXLMW%KVIIQIRX7RET%TTPMERGIW-RGVIWIVZIWER]VMKLXWRSX

I\TVIWWP]KVERXIHXS]SY'ST]MRKSJXLI7SJX[EVIYRPIWWWTIGMJMGEPP]EYXLSVM^IH

MR[VMXMRKF]7RET%TTPMERGIW-RGMWTVSLMFMXIHF]PE[=SYQE]RSXYWIGST]

QSHMJ]WIPPPIEWIWYFPIEWISVSXLIV[MWIXVERWJIVXLI-RWXEPPEXMSR9XMPMXMIWSV

)QFIHHIH7SJX[EVISVER]GST]SVQSHMJMGEXMSRMR[LSPISVMRTEVXI\GITXEW

I\TVIWWP]TVSZMHIHMRXLMW%KVIIQIRX

 0MGIRWI =SYEVIKMZIRERSRI\GPYWMZIPMGIRWIXSYWIXLI-RWXEPPEXMSR9XMPMXMIWERH

)QFIHHIH7SJX[EVIMRGSRNYRGXMSR[MXLE7RET7IVZIVQEOISRIGST]SJXLI

-RWXEPPEXMSR9XMPMXMIWJSVEVGLMZEPERHFEGOYTTYVTSWIWSRP]ERHSVXVERWJIV]SYV

7RET7IVZIVERHGSTMIWSJXLI-RWXEPPEXMSR9XMPMXMIWERHXLIEGGSQTER]MRK

HSGYQIRXEXMSRXSEXLMVHTEVX]TVSZMHIHXLEX]SYTVSZMHI7RET%TTPMERGIW-RG

[VMXXIRRSXMGISJXLIXVERWJIV[MXLMRHE]WEJXIVXLIXVERWJIVHEXIERH]SYHSRSX

VIXEMRER]GST]SJXLIXVERWJIVVIHWSJX[EVI%R]WYGLXVERWJIVIIWVMKLXWERH

SFPMKEXMSRW[MXLVIWTIGXXSXLIXVERWJIVVIHWSJX[EVIERHHSGYQIRXEXMSREVIEWWIX

JSVXLMRXLMW%KVIIQIRX

 6ITVSHYGXMSRSJ4VSTVMIXEV]2SXMGIW 'STMIWSJXLI-RWXEPPEXMSR9XMPMXMIWQYWXFI

PEFIPIH[MXLXLI7RET%TTPMERGIW GST]VMKLXRSXMGIERHSXLIVTVSTVMIXEV]PIKIRHW

JSYRHSRXLISVMKMREPQIHME

 4VSXIGXMSRSJ8VEHI7IGVIXW 8LI7SJX[EVIGSRXEMRWXVEHIWIGVIXWERHMRSVHIVXS

TVSXIGXXLIQ]SYQE]RSXHIGSQTMPIVIZIVWIIRKMRIIVHMWEWWIQFPISVSXLIV[MWI

VIHYGIXLI-RWXEPPEXMSR9XMPMXMIWSV)QFIHHIH7SJX[EVIXSELYQERTIVGIMZEFPI

JSVQ

 8IVQMREXMSR 8LMWPMGIRWI[MPPEYXSQEXMGEPP]XIVQMREXI[MXLSYXRSXMGIJVSQ72%4

%440-%2')7-2' MJ]SYJEMPXSGSQTP][MXLER]XIVQSVGSRHMXMSRSJXLMW

%KVIIQIRX=SYEKVIIYTSRXIVQMREXMSRXSVIXYVRXLI-RWXEPPEXMSR9XMPMXMIWERH

XLI7RET7IVZIVEPSRK[MXLER]FEGOYTWSVSXLIVGSTMIWMR]SYVTSWWIWWMSR

 (MWGPEMQIVSJ;EVVERXMIW 8,)-278%00%8-3298-0-8-)7%2()1&)(()(

73*8;%6)%6)0-')27)(l%7-7z;-8,398;%66%28=3*%2=/-2(72%4

%440-%2')7-2',)6)&=(-7'0%-17%00;%66%28-)7)<46)77%2(

Page iv Snap Server 2000 Administrator Guide

-140-)(6)0%8-2+838,)-278%00%8-3298-0-8-)7%2(8,))1&)(()(

73*8;%6)-2'09(-2+;-8,3980-1-8%8-32%2=-140-)(;%66%28=3*

1)6',%28%&-0-8=*-82)77*36%4%68-'90%6496437)36

232-2*6-2+)1)28

 0MQMXEXMSRSJ0MEFMPMX] -223):)28;-0072%4%440-%2')70-%&-0-8=92()6

8,-7%+6))1)28)<'))(8,)46-')8,%8=394%-(*368,)

-278%00%8-3298-0-8-)7%2()1&)(()(73*8;%6)*968,)6136)-2

23):)28;-0072%4%440-%2')7-2'&)0-%&0)*36%2=0378463*-87

0378(%8%'3783*463'96)1)283*79&78-898)+33(7367)6:-')7

36%2=74)'-%0'327)59)28-%0-2'-()28%0-2(-6)'836492-8-:)

(%1%+)7%6-7-2+3983*3692()68,-7%+6))1)288LIPMQMXEXMSRSJ

PMEFMPMX]WIXJSVXLMRXLMWTEVEKVETL[MPPETTP][LIXLIVSVRSX7RET%TTPMERGIW-RG

[EWEHZMWIHSJXLITSWWMFMPMX]SJXLIPSWWPMEFMPMX]SVHEQEKIWERHRSX[MXLWXERHMRK

ER]JEMPYVISJIWWIRXMEPTYVTSWISJER]PMQMXIHVIQIH]7RET%TTPMERGIW-RG

PMEFMPMX]YRHIVXLMW%KVIIQIRX[MPPRSXMRER]IZIRXI\GIIHXLITVMGI]SYTEMHJSV

XLI-RWXEPPEXMSR9XMPMXMIWERHXLI)QFIHHIH7SJX[EVI7MRGIWSQIWXEXIWHSRSX

EPPS[I\GPYWMSRWSVPMQMXEXMSRWSJPMEFMPMX]JSVGSRWIUYIRXMEPSVMRGMHIRXEPHEQEKIW

XLMWTVSZMWMSRQE]RSXETTP]XS]SY

 )\TSVX0E[W 8LI-RWXEPPEXMSR9XMPMXMIWERHSV)QFIHHIH7SJX[EVIQE]VIUYMVIE

PMGIRWIJVSQXLI97+SZIVRQIRXSVSXLIVVIKYPEXSV]IRXMXMIWFIJSVIMXQE]FI

I\TSVXIHSVVII\TSVXIH=SYEKVIIXSEWGIVXEMRRIGIWWEV]PMGIRWMRKTVSGIHYVIWERH

SFXEMRVIUYMVIHPMGIRWIWFIJSVII\TSVXMRKSVVII\TSVXMRKIMXLIV=SYEPWSEKVIIXS

MRHIQRMJ]7RET%TTPMERGIW-RGERHEWWYQIEPPJMRERGMEPVIWTSRWMFMPMX]JSVER]

PSWWIWMXQE]WYJJIVMJ]SYHSRSXGSQTP][MXLXLMWTEVEKVETL

 +SZIVRQIRX)RH9WIVW 8LI-RWXEPPEXMSR9XMPMXMIW)QFIHHIH7SJX[EVIERH

EGGSQTER]MRKHSGYQIRXEXMSREVIHIIQIHXSFIlGSQQIVGMEPGSQTYXIVWSJX[EVIz

ERHlGSQQIVGMEPGSQTYXIVWSJX[EVIHSGYQIRXEXMSRzVIWTIGXMZIP]TYVWYERXXS

(*%67IGXMSR'SQQIVGMEP'SQTYXIV7SJX[EVI6IWXVMGXIH6MKLXWEX

'*6ERH*%67IGXMSRERHWYGGIWWSVTVSZMWMSRWXLIVISJEW

ETTPMGEFPI%R]YWIQSHMJMGEXMSRVITVSHYGXMSRVIPIEWITIVJSVQERGIHMWTPE]SV

HMWGPSWYVISJXLI-RWXEPPEXMSR9XMPMXMIWSV)QFIHHIH7SJX[EVIERHEGGSQTER]MRK

HSGYQIRXEXMSRF]XLI97+SZIVRQIRXWLEPPFIKSZIVRIHWSPIP]F]XLIXIVQWSJ

XLMW%KVIIQIRXERHWLEPPFITVSLMFMXIHI\GITXEWI\TVIWWP]TIVQMXXIHF]XLIXIVQW

SJXLMW%KVIIQIRX

 ;EMZIV 2SHIPE]SVJEMPYVISJ7RET%TTPMERGIW-RG toI\IVGMWIER]VMKLXYRHIV

XLMW%KVIIQIRXRSVER]TEVXMEPI\IVGMWIXLIVISJWLEPPFIHIIQIHXSGSRWXMXYXIE

[EMZIVSJER]VMKLXWKVERXIHLIVIYRHIVSVEXPE[

 9RPE[JYP4VSZMWMSRW -JER]TVSZMWMSRSJXLI%KVIIQIRXMWLIPHXSFI

YRIRJSVGIEFPIJSVER]VIEWSREPPSXLIVTVSZMWMSRWSJXLMW%KVIIQIRXWLEPP

RIZIVXLIPIWWFIHIIQIHZEPMHERHIRJSVGIEFPIXSXLIJYPPIWXI\XIRXTSWWMFPI

 %TTPMGEFPI0E[ 8LMW%KVIIQIRX[MPPFIKSZIVRIHF]XLIPE[WSJXLI7XEXISJ

'EPMJSVRMEERHXLI9RMXIH7XEXIWMRGPYHMRK97'ST]VMKLXPE[W

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Page vSnap Server 2000 Administrator Guide

Snap Appliances, Inc.’s No-Nonsense Warranty for the Snap Server

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Page vi Snap Server 2000 Administrator Guide

Authorized Service

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Page viiSnap Server 2000 Administrator Guide

Obtaining Service for Your Snap Server

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Page viii Snap Server 2000 Administrator Guide

Page ixSnap Server Model 2000 Administrator Guide

Contents

Chapter 1 Installing the Snap Server on Your

Network - - - - - - - - - - - - - - - - - - - - - - - - 1

Connectors and Controls - - - - - - - - - - - - - - - - 1

Connecting Your Server to Your Network - - - - - - - - 2

Turning On Your Snap Server - - - - - - - - - - - - - - 2

Turning Off Your Snap Server - - - - - - - - - - - - - - 2

Assigning a Network Address - - - - - - - - - - - - - - 3

Windows® Computers - - - - - - - - - - - - - - - - - - - - 3

Macintosh® Computers - - - - - - - - - - - - - - - - - - - - 4

For More Detailed Information - - - - - - - - - - - - - 4

Chapter 2 Using Your Snap Server - - - - - - - - - - - 5

Windows Users - - - - - - - - - - - - - - - - - - - - - 6

Windows 2000 or Me - - - - - - - - - - - - - - - - - - - - - 6

Windows 95, 98, or NT - - - - - - - - - - - - - - - - - - - - 6

Macintosh Users- - - - - - - - - - - - - - - - - - - - - 7

Connecting From the Web- - - - - - - - - - - - - - - - 7

Connecting from an NFS Mount (UNIX® systems only) - 8

Connecting from an FTP Application - - - - - - - - - - 8

Chapter 3 Customizing Your Snap Server - - - - - - 9

Using Quick Configure- - - - - - - - - - - - - - - - - - 9

Changing the Disk Configuration - - - - - - - - - - - - 10

Setting Up Security - - - - - - - - - - - - - - - - - - - 11

Defining Snap Server Users - - - - - - - - - - - - - - - - - 11

Configuring Microsoft Domain Security - - - - - - - - - - - 12

Assigning User Access to Network Shares - - - - - - - - - - 13

Page x Snap Server Model 2000 Administrator Guide

Assigning User Access to Files and Folders - - - - - - - - - - 14

Assigning File Ownership - - - - - - - - - - - - - - - - - - 15

Assigning Disk Usage Quotas - - - - - - - - - - - - - - - - 16

Accessing the Server with Guest Privileges - - - - - - - - - - 16

Chapter 4 Managing Your Snap Server - - - - - - - 19

Language Support For File And Folder Names - - - - - - 19

Using the Home Page - - - - - - - - - - - - - - - - - - 20

Using the Administration Menu - - - - - - - - - - - - - 20

Backing Up the Snap Server - - - - - - - - - - - - - - - 21

Windows® Systems - - - - - - - - - - - - - - - - - - - - - 21

Macintosh®Systems - - - - - - - - - - - - - - - - - - - - 21

Novell®Networking Systems - - - - - - - - - - - - - - - - 21

UNIX®Systems - - - - - - - - - - - - - - - - - - - - - - - 22

Tips for Specific Network Environments - - - - - - - - - 22

Apple®Networks - - - - - - - - - - - - - - - - - - - - - - 22

Microsoft Networks - - - - - - - - - - - - - - - - - - - - - 23

Novell Networks - - - - - - - - - - - - - - - - - - - - - - - 23

UNIX NFS Networks - - - - - - - - - - - - - - - - - - - - - 23

Operating the Snap Server as a Web Server - - - - - - - 24

Operating the Snap Server as an FTP Server - - - - - - - 25

Managing the Snap Server with SNMP - - - - - - - - - 25

Chapter 5 Troubleshooting Your Snap Server - - 27

Snap Server Web Resources - - - - - - - - - - - - - - - 31

Index - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 33

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