Smokin Solutions Eco-Quartz Manuel utilisateur

Fault Finding

ZN1020 Issue 2

Fault Reason Check Repair

The lights and

heater do not

work

ower is not

connected

Mains plug is not

connected

Reconnect plug

Fuse in plug is

blown

Replace fuse (13A)

The heater

does not switch

Tube is faulty Tube is correctly

seated in the hold-

ers

Check and replace

tube if necessary

Ambient

temperature is

above 20°C

Heater will only

turn on below 20°C

Heater and/or

lights do not

switch

automatically

Manual override

has been set

Switch back to Auto

using remote

control

The lights do

not switch on

Light level is too

high (daylight)

Lights will only turn

on at low light lev-

els

A light is shining

on the sensor

Sensor position

and other sources

of light

Reposition sensor if

necessary

The lights do

not switch off

in daylight

Sensor is covered

or in a shaded

place

Sensor position Reposition sensor if

necessary

Manual override

has been set

Switch back to Auto

using remote

control

Manual override

has been set

Switch back to Auto

using remote

control

Remote Control

does not work

Light on remote

does NOT come

Battery not fitted

or exhausted

Fit or replace bat-

tery

Light on remote

does come on

Button press too

short

ress button for a

longer time.

Eco-Quartz Heater

Instruction Manual

Sabring Ltd

Unit 4, Moderna Business ark,

Mytholmroyd, HX7 5QQ

West Yorkshire, England

Tel: +44 (0) 1422 886888

Fax: +44 (0) 1422 886444

www.smokinsolutions.com

CONTENTS

Unpacking age 3

lug Fitting age 5

Heater Assembly age 5

Installation age 6

Wiring age 7

Adjustment age 8

Operation age 9

Remote Control age 10

Maintenance & Cleaning age 11

Spares List age 13

rogramming age 14

Specification age 15

Fault Finding age 16

Please ensure

that you have read this instruction booklet

BEFORE attempting to install or operate

this heating unit

Voltage 230V ac

Total Current 6A

Heater Maximum ower 1300W

Lights Maximum ower (each) 50W

Total ower 1400W

Minimum mounting height from the floor 2.5m

Minimum distance from the ceiling 0.5m

Size (overall) (W x H x D) 602 x 320 x 220mm

Weight 8Kg

Lampholder (heater) R7S

Lampholder (lights) GU10

Ingress rotection I 54

Lights On Level 70 LUX

Lights Off Level 500 LUX

Lower Temperature Switching oint 15°C

Upper Temperature Switching oint 20°C

Remote Control Frequency 433MHz

On Time (Minimum) 4.5 minutes

Heater Maximum ower (Eco Mode) 975W

• Carefully replace the lid, ensuring that the ensure that the wa-

terproof seal is still fitted in its groove and that the IR is

pointing in the correct direction

• Fit and tighten the screws.

To link more than one heater to a remote control follow procedure

B for each heater in turn.. Similarly more that one remote control

can be programmed to a heater.

Specification

rogramming

! DANGER !

! MAINS VOLTAGE IS RESENT ON MANY !

! COM ONENTS ON THE !

! HEATER CONTROL CIRCUIT BOARD !

The heater remote control handset supplied is already programmed to

operate the heater.

Should reprogramming become necessary this should only be

carried out by a suitably qualified electrician in accordance

with the current IEEE safety regulations, and by following the

procedure below

• Disconnect the power.

• Remove the 4 screws securing the lid to the control box

underneath the heater and remove the lid. Be careful as the IR

on the lid is connected to the circuit board in the box.

• Reconnect the power, a “Di, Di, Di” sound will be heard as the

circuit starts up.

• ress and hold down the “Learn key” on the circuit board, using

an insulated screwdriver for more than 6 seconds, the circuit

board gives out continuous long-sound “Dee, Dee, Dee” and

then a short-sound “Di, Di, Di,…”

• When the sound has stopped release the “Learn key”.

B: To link a new remote to the heater

• ress and hold down the learn “key” for about 3 seconds until

the first sound is heard. Release the Learn Key and the circuit

board will continuously sound “Dee, Dee, Dee…”

• Remove the battery cover on the remote control handset and

press the left hand button, the circuit board will sound “Di, Di,

Di”.

• The remote transmitter is now linked to the heater.

A: To reset the system and remove ALL remote control devices

Unpacking

lease unpack and check the contents of the box before proceeding

with the installation. The box should contain the following parts:

If any of the above parts are missing please contact us, before

proceeding, at the address shown on the front cover.

Heater Unit IR

Wire Grille Temperature/Light Sensor

Wall Mounting Bracket Remote Control Handset.

Heater Unit Bracket Hardware ack

The Eco-Quartz heater warms people and not the air by radiant

infrared heat. This form of heat, like the sun, is unaffected by wind

and other weather conditions.

Caution

• Make sure that the heater has been securely fastened to the

wall.

• Ensure that the heater is mounted not less than 2.5 metres from

the floor.

• Ensure that the heater is mounted at least 0.5m below any

ceiling or awning.

• Disconnect from the mains supply during installation, cleaning

and/or maintenance.

• Do not cover the heater while it is in use.

• Do not use if the glass is cracked or broken.

• Keep the mains cable away from the body of the heater during

use.

• When changing the infrared heating tube do not handle it with

bare hands. If you should touch it, finger marks can be removed

with methylated spirits or alcohol. Failure to do this will result in

premature failure of the quartz tube.

• Do not touch the heater while it is in use as it will get very hot.

Allow it to cool down before attempting to maintain or clean it.

• Risk of fire: Keep combustible materials such as paper, clothes,

furniture, curtains etc at least 1 metre away from the front, side

and rear of the heater. Do Not Cover

• To refit the glass, locate it between the bosses on the lid. Make

sure that it is fitted the right way up so that the logo appears

correctly on the lower right hand side of the heater when viewed

from the front outside face.

• Refit the glazing clips and carefully tighten the screws. Do not

over tighten as this may cause damage to the glass and/or lid.

• Close the heater as described on the previous page.

Spares List

Controller CB Assembly ZN1044

Glass ZN1017

Glass Seal ZN1018

Hardware ack ZN1049

Heater Tube ZN1007

Heater Tube Holder Assembly ZN1048

Heatsink Clip Assembly ZN1039

Lights ZN1009

Light Holder ZN1008

IR ZN1021

Reflector ZN1019

Remote Control Handset ZN1031-1

Temperature Sensor ZN1047

Wall Bracket ZN1004

Wire Grille ZN1046

Spare parts can be obtained from the address shown on the front

cover.

• Wipe the surface of the bulb with a clean lint-free cloth.

• Close the heater as described previously.

Change the heating element

• Ensure that the heater has had 20 minutes to cool down.

• Do not touch the heater element with bare hands:

finger rints must be removed with a clean lint-free cloth

and methylated s irits. Failure to do so will cause

remature failure of the heater element.

• Open the heater as described previously.

• At each end of the tube are heatsink clips. Open these by gently

moving the tab in a downwards direction.

• Remove the heating element from its holder by pushing one end

further into its holder and pulling the end that is free towards

you.

• Fit the new element by placing one end into its contact and

pushing against the spring until the other end can enter the

contact.

• It is recommended that the glass moulding “pip” on the centre of

the tube faces the reflector.

• Check that the element is correctly seated and that no finger

marks have been left.

• Refit the heatsink clips by moving the tab in the opposite

direction to the removal until the clip is heard to click in place.

• Failure to refit these cli s will severely reduce the tube

life.

• Lightly polish the reflector to remove and finger marks.

• Close the heater as described on the previous page.

Change the glass

• Ensure that the heater has had 20 minutes to cool down

• Open the heater as described previously.

• Remove the screws which hold the glazing clips at each end of

the glass. Carefully remove the glass.

WARNING: THIS A LIANCE MUST BE EARTHED

IM ORTANT: Fitting a different plug:

The wires in the mains lead are coloured in accordance with the

following code:

Green and Yellow Earth

Blue Neutral

Brown Live

If you fit your own plug the colours of these wires may not correspond

with the identifying marks on the plug terminals. This is what you

have to do:

1. Connect the Green and Yellow (Earth) wire to the terminal in the

plug marked “E” or with the symbol or coloured Green or

Green and Yellow.

2. Connect the Blue (Neutral) wire to the terminal in the plug

marked “N” or coloured Black or Blue.

3. Connect the Brown (Live) wire to the terminal in the plug

marked “L” or coloured Red or Brown.

In the event of replacing the fuse in the plug supplied, a 13A ASTA

approved fuse to BS1362 must be fitted.

With alternative plugs a 15A fuse must be fitted either in the plug,

adaptor or the main fuse box.

Assembling the Heater

1. The heater is shipped with the IR

disconnected. To fit the IR, first place the

heater on its top so that the mains control

box is upper most and the heater glass

window is towards you.

2. The IR has a small connector on the lead that comes out of the

top. Connect this to the lead that comes out of the hole in the

mains control box so that the colours line up (ie Red to Red etc)

3. ush the excess wire into the mains control box and with the IR

window facing you, push the IR into the hole on the mains

wiring box until it is felt to “click into place”

Installation

1. For safety purposes, it is recommended that the heater bracket

be mounted a minimum of 2.75 metres above the floor.

2. lace the wall part of the mounting bracket against the wall in

the desired position and mark the location of the 4 fixing holes.

3. Drill each hole a minimum of 50mm deep using a 8mm masonry

drill.

4. Fit the wall plugs and screw the bracket to the wall.

5. Fit the other part of the bracket to the back of the heater using

the six screws supplied, being careful not to over tighten the

screws.

6. Offer the heater assembly up to the wall bracket and fit the

large screw so that it passes through the bracket and screw it

into the captive nut

Sensor

1. Open the sensor box by

gently prising off the

base with a small

screwdriver. 2 small

slots are provided for

this purpose.

2. lace the wall part of

the mounting bracket

against the wall in the

desired position and

mark the location of the

2 fixing holes.

3. Drill each hole a minimum of 25mm deep using a 5.5mm

masonry drill.

4. Fit the base to the wall using the screws supplied in a position

such that it is outside of the area covered by the heater and

awning (if fitted). It should not be in direct sunlight, or within an

area that will be illuminated at night.

5. Clip the sensor onto the base.

6. Fit the sensor plug to the socket on the rear of the heater

control box.

Maintenance & Cleaning

Disconnect from the mains su ly and allow to cool

before attem ting to clean or maintain the heater unit.

If the heater has recently been in use, allow 20 minutes

for it to cool down before o ening the heater.

• To ensure that the heater produces the optimum heat level it is

recommended that the reflector and the inside surface of the

glass is cleaned with a clean lint-free cloth after 80-100 hours of

use.

• If a white deposit should be seen on the reflector and/or glass it

should be cleaned immediately with a clean lint-free cloth.

Opening the heater

• Undo the three screws along the top edge of the heater lid while

holding the lid to prevent it swinging down as this could cause

damage to the glass and IR.

• Gently lower the lid.

Closing the heater

• Ensure that the seal is still in place and swing the lid shut.

• Screw in the lid fixing screws finger tight only.

• Ensure that the lid is in the correct position and tighten the

screws. Care must be taken to ensure that the screws are not

over tightened.

Change the lights

• Ensure that the heater has had 20 minutes to cool down

• Open the heater as described previously.

• Grip the bulb and turn in a quarter turn anti-clockwise and

withdraw the bulb.

• Offer up a new bulb and locate the contacts into the socket.

• Turn the bulb a quarter turn clockwise.

• If the ambient tem erature is less than 15°C

a) The heater will only operate if a person moves within the

reception range of the IR detector mounted below the

heater. The heater will switch on at full power for 4½

minutes.

b) If the IR detects movement within this period the heater

will re-trigger and remain on for a further 4½ minutes from

the last movement.

c) Should the light sensor plug become disconnected, both

the lights and heater will default to be continuously on.

Remote Control

The remote control provides the ability to override the light and

heater functions.

• To manually control the

heater, press the Heater

On/Off button to switch

the heater to be on or

off all the time.

• To manually control the

lights, press the Lights

On/Off button to switch

the lights to be on or off

all the time.

• To return to fully

automatic mode press

the Auto button. If you

are close enough you

will hear the control box

give 1 beep, “Di”. Note:

this will set both the

heater and the lights to

automatic.

• If the mains power

supply is interrupted, the unit will return to the automatic mode

when the power is reapplied.

Wiring

Warning: This appliance must be earthed

• All heaters are supplied as standard with 4 metres of cable and a

moulded plug

• We recommend that a RCD be used between the mains plug and

the wall socket.

• If the heater is being used outdoors it is recommended that a

waterproof socket is used for the connection. Otherwise the plug

should be connected to a socket indoors

• If it is required that the heater be permanently installed, then

this should only be carried out by a suitably qualified

electrician in accordance with the current IEEE safety

regulations, and by following the procedure below:

1. This procedure is for the situation where the existing cable

is too short or the heater needs to be permanently wired.

• Ensure that the heater is disconnected from the

mains su ly before roceeding ast this oint.

2. Remove the 4 screws securing the lid to the control box

underneath the heater and remove the lid. Be careful as

the IR on the lid is connected to the circuit board in the

box.

3. Unscrew and remove the supply wires from the terminal

block on the circuit board.

4. Slacken the barrel nut of the compression gland and

withdraw the cable.

5. Remove the barrel nut from the old cable and place onto

the new cable. Ensure that this cable contains Live, Neutral

and Earth wires and its diameter is 8mm; larger cables

may require a replacement cable gland. The cable must

have a minimum cross sectional area of 1.00mm².

6. Feed the cable through the compression gland and connect

the Live, Neutral and Earth wires to the appropriate

terminal block.

7. Fit and tighten up the barrel nut, ensuring that there is

some slack cable inside the box.

8. Carefully replace the lid and tighten the screws until no gap

can be seen between the lid and the box to ensure that the

box remains resistant to water ingress.

Adjustment

During normal operating conditions the outside of the heater,

especially the glass, reaches a high temperature. Any

adjustments should only be made with the power disconnected

and the heater allowed to cool down if it has previously been

in use

The heater can be operated in any position from horizontal to vertical

providing that the heater tube remains horizontal, AND the black

plastic box housing the electronics is NEVER OSITIONED ABOVE

THE HEATER.

To adjust: Slacken the Side Screws on the bracket and twist to the

desired angle, and retighten the Side Screws. If it is required that the

heater is set to a fixed angle of 30°, 45° or 60° then fit and tighten

the Index Screws before tightening the Side Screws.

Aiming the IR

The IR can be mechanically adjusted both horizontally and vertically

to give you the ability to point it where you like.

If the vertical movement becomes slack it can be tightened using the

finger nut on the side of the elbow,

Operation

There are no user adjustments inside the heater.

Please ensure that you have read and adhere to the

Wiring section on age 6

• Switch on the power.

• The control box will sound 4 beeps, “Di, Di, Di, Di”. This

indicates that that the heater is working normally. You may have

to be close to the heater to hear this.

• When the power is first applied the heater will turn on for about

4½ minutes, this is normal. At the end of this period the heater

will enter the Automatic mode.

• The lights will only operate if the natural light levels are low.

• If the ambient tem erature is above 20°C

a) The heater will not operate.

• If the ambient tem erature is between 15 - 20°C

a) The heater will only operate if a person moves within the

reception range of the IR detector mounted below the

heater.

b) The heater will switch on at full power for about 2¼

minutes and then the heat output will be reduced to the

lower power level for a further 2¼ minutes.

c) If the IR detects movement within the first 2¼ minutes at

full power the movement will be ignored. If the IR detects

movement within the 4½ minutes at reduced power the

heater will re-trigger and remain on for a further 4½

minutes at reduced power from the last movement.

d) If the heater is re-triggered after it has switched off then it

will switch back on for 2¼ minutes at full power and repeat

the cycle as in b) & c) above.

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