ii Important Information 99-00724-00 REV B0
• Connect the interactive pen display to a computer with an appropriate video card as an
inappropriate video card may damage the screen:
– If you’re using an ID350, connect it to a computer with a video card that can support XGA
resolution and a refresh rate no higher than 70 Hz.
– If you’re using an ID370, connect it to a computer with a video card that can support SXGA
resolution and a refresh rate of 75Hz.
• Don’t block the interactive pen display’s ventilation holes, as this can cause it to overheat.
• If you move the interactive pen display, hold it on the sides or the back. Don’t apply pressure to
the screen.
The Tethered Pen
• The tethered pen is a sealed unit that contains electronics but no batteries. If you attempt to
open the tethered pen, you’ll damage these electronics. This will make the tethered pen
unusable and void the warranty.
• Don’t touch the screen with any instrument other than the supplied pen because other
instruments may damage the screen’s coating.
• Don’t use a pen that has worn down to a sharp or angular tip, as it may damage the screen.
• Don’t immerse the pen in water.
The Environment
• Avoid setting up and using the interactive pen display in an area with excessive levels of dust,
humidity and smoke or where it’s exposed to direct sunlight, severe temperature changes,
heat from other appliances, water or any other liquid. Operate the interactive pen display
within a temperature range of 41°F and 95°F (5°C to 35°C) and a humidity range of 20% to
80% (non-condensing). However, you can store the interactive pen display within a
temperature range of 14°F to 140°F (-10°C to 60°C) and a humidity range of 20% to 90%
(non-condensing).
• Don’t modify the power cord. Handle it carefully and avoid bending it excessively. Don’t place
the power cord in an area where it’s likely to be stepped on or pinched by items placed on or
against it. If you must run a cable over the floor, lay it in a flat, straight line, and secure it to the
floor with tape or a cable management strip of contrasting color.
• The interactive pen display comes with a three-prong, grounding-type power plug (designed to
fit into a grounding-type power outlet). If you can’t insert the plug into a power outlet, contact
an electrician to replace the power outlet. Don’t modify the power plug.
• Place the interactive pen display in a location where users will have clear and direct access to
the main power plug, as they must be able to unplug the unit at all times. Always disconnect
the interactive pen display before you install any devices or perform any maintenance.
• If possible, unplug the interactive pen display before any thunderstorms. However, don’t touch
the unit or the unit’s power plug during a thunderstorm, as there is a risk of electrical shock.
• Unplug the interactive pen display if you won’t use it for an extended period.
• Don’t hit or drop the interactive pen display or subject it to intense shock or vibration.
• If the interactive pen display requires replacement parts, use parts that are specified by
SMART Technologies Inc.
