SkyBlue Hosted VoIP
User Guide
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10.4 Dialed ....................................................................................................................................... 10-7
10.4.1 Add dialed number to contacts ........................................................................... 10-7
10.5 Received .................................................................................................................................. 10-8
10.5.1 Add number to contacts........................................................................................ 10-8
10.6 Deleted .................................................................................................................................... 10-8
10.6.1 Listen to deleted messages .................................................................................. 10-8
10.6.2 View deleted faxes .................................................................................................. 10-9
10.6.3 Restoring deleted messages and faxes.............................................................. 10-9
10.6.4 Permanently delete messages ............................................................................. 10-9
11 Contacts.................................................................................................... 11-1
11.1 Contact List............................................................................................................................. 11-2
11.1.1 Searching................................................................................................................... 11-2
11.1.2 Add a new contact................................................................................................... 11-2
11.1.3 Editing a contact ...................................................................................................... 11-3
11.1.4 Deleting a contact ................................................................................................... 11-4
11.1.5 Calling a contact....................................................................................................... 11-4
11.1.6 Groups ....................................................................................................................... 11-4
11.2 Speed Dials............................................................................................................................. 11-6
11.2.1 Adding a speed dial................................................................................................. 11-7
11.2.2 Deleting a speed dial .............................................................................................. 11-7
11.3 Extensions............................................................................................................................... 11-7
11.4 Short codes ............................................................................................................................ 11-8
12 Business Call Manager (BCM) ................................................................ 12-1
12.1 Setting your availability ........................................................................................................ 12-1
12.2 Incoming Call Settings.......................................................................................................... 12-2
12.3 Configuring Advanced Settings.......................................................................................... 12-4
12.4 Selecting forwarding numbers and creating caller lists............................................... 12-6
12.4.1 Selecting forwarding numbers ............................................................................. 12-6
12.4.2 Creating caller lists .................................................................................................. 12-7
13 Easy Call Manager (ECM) ........................................................................ 13-1
13.1 Available profile ..................................................................................................................... 13-1
13.1.1 Normal callers .......................................................................................................... 13-1
13.1.2 Anonymous callers.................................................................................................. 13-2
13.1.3 VIP callers .................................................................................................................. 13-3
13.1.4 Unwanted callers..................................................................................................... 13-4
13.1.5 Additional options ................................................................................................... 13-5
13.2 Do Not Disturb profile.......................................................................................................... 13-6
13.3 Forward All Calls profile ....................................................................................................... 13-7
